Reliance Jio Infocomm Complaints & Reviews

Please note i tried to book jio phone through internet banking, rs. 500/- twice were debited from my account on 24th august 2017 ; as per the sbi bank details same amount is been credited to jio account on 25th august 2017, details of the same is given below.

My account no:- [protected]
Bank name : sbi
Branch - kankroli
Jsbi[protected]igabwwhvv9 - 500/-
Jsbi[protected]igabwwefe1 - 500/-

Both transaction were failed & i didn't got any confirmation of mobile booking nor the amount is credited in my account.

You are requested to look into the matter & kindly credit the amount at earliest.

Hello sir.. My name is vinod kumar.. I am a jio customer and retailer also.. From last one month no signal in my area,, i gave complaint to the local authority but they are not responding and they are not taking complaints from us.. So please solve this problem..
My number [protected]
Village sirikonda
Mandal kathalapur
District jagitial
Telangana
My area pincode 505462..

Thank you

I booked jio phone online and while booking i filled wrong mobile no - [protected] in place of [protected]. I made payment through my sbi credit card.
I requested the person of wrong mobile no to help me but he didn't respond because he received booking of inr 500 free of cost and he will receive phone by paying remaining 1000.
I made more than 100 calls to jio care but received very unprofessional replies with their helplessness.
I wrote many emails to [protected]@jio.com but surprised to see there straight forward replies that they couldn't help.
This is heartburn concern of a consumer against so called popular company jio who just ditch his consumers because the company is rising star these days.
Please help..

I have booked online phone and make payment through netbanking on 24.08.2017. I got the message that "your transaction is failed. Your transaction id is fv00000150kf". Amount debited from my account and till date neither i have received booking confirmation from jio nor get the refund in my account.

My mail id is :amrit. [protected]@gmail.com; my mob no is [protected]

Please look in to the matter on priority and resolve the issue.

I have a plan of rs. 399 that includes free calls, sms and 1gb per day 4g data... The speed is really pathetic.. 4g in this network is slower than even 2g of other networks, sometimes... I am not even able to use the 1gb per day, provided to me as part of my plan.. The speed is really low in that 1gb data only.. Speed of data beyond 1gb is out of question only...
Please do something about it.. As early as possible.. My work is suffering alot due to this!!

Dear Ambani sir, thanks for Jio. But same jio care Center is very bad. M aap ko inform karna chata Hu ki Charkhi dadri, haryana me ek jio center hai. Ush me koi bhi Acha behaviour so nhi krta h. Wo logo se jada rupee le Rahe h. Services bhi achi nhi de Rahe h. Logo ki problem solve nhi kr rahi h. It's not good for Jio & jio company. Thanks

Hello sir/mam,

I have recently tried to by reliance jio prepaid sim through retailers in indore, but they are not issuing the sim, saying that your aadhar card is o[censored]ttarpradesh, so we cannot issue you sim on youe aadhar, please help, i am working in indore since 4.5 years, now to take a sime i have to buy it from my native place, what is the use of aadhar card, it is unique identity issued by government of india, why is it no accepted in other states for sim car issue.

Hi,
I am a Jio customer since last 1 year. When I use Jio for 1st 3 months it's services like call, data are good. But from last 2 or 3 months Jio's services was too bad. I am very upset for the poor services by Jio. I have to say that if Jio do not improve their services Jio will lost much of their customers for their poor services. The tower signal in my phone of Jio shows only 1 instead of 4. It sometimes goes zero. The connections to internet take so many times. If I want to play a online video it seems Buffering. If I tried to Download something It shows some time 100 to 200 kb/s. But most of time it shows below 100 kb/s. Than why should I go for Jio????? Will Jio solve my problem???? When it will be solved???

The jio net speed is too slow. The videos are not playing. Instagram, whatsapp, hotstar, etc are not working properly. Video call with other jio users is not working properly. This problem is being continuing since 27august. So please kindly solve this problem. Sometimes even voice calls are also not working properly. Majority of times video call doesnt happen. It had been about 2weeks this problem is continuing

I made a recgarge of 399 money debited but recharge not received please credit my account with my money . Transaction was done through BHIM app. On 13 AUG 2017

Dear sir,
I am dhiresh dharwal and my issue is a transaction was failed while booking reliance jio phone for my jio number [protected] but payment was debited through my paytm account, and my wallet transaction id was given on screen,
Transaction id: [protected]
But message was not came to mobile [protected] from reliance jio
So kindly solve my problem sir
Thanking you sir

Regards
Dhiresh
Mob. [protected]

Dear sir, i have port my mobile sim from bnnl to reliance jio last couple of months ago & placed it in a modern anroid phone. But since very first day the signal along with the whole connectivity systems were most poorest compare to any other company. If my complain will egnored by jio, i shall nothing but to port my sim to any other company. Please rectify the same, otherwise it will take few times to dedtroy the goodwill & it will viral with in a few days.

Dear sir/mam
I am ex-employee in reliance jio but this company has not clear my full and final statement last 11 month and 23 october 2016 is my last working day in company but i m continue reply this company by mail and phone call mr. Arvind kumar aera service manager but not pick my phone and mr. Tarsem salaria hr, mr. Rajendra kumar hr, all hp hr head mr. Prashant thakur not reply the my full and final statement and october 2016...

Me from port area of kattupalli. To surf and to be in touch with all whom we miss as we are far from all. Emergency wise we all include our professional in surfing and be in touch with our family too. On emergency wise we wish b in touch with all too. So on wanting time we won't get proper spend when we surf. N as it's an competitive generation too. But compare to ma colleagues mine is very low speed as we all spend with same mode too. So i wish u all to take any action to make it done.

As i had raised ma complain couple of days but i would not get any feedback properly. I'm happy but on our wanting time i wish to get proper speed n coverage too.

N i humbly request you all to raise an tower in port area. As it's developing junction of sector. So...

Jio phone booking amount deducted but not booked· jio phone pre order booking, transaction failed but money deducted from my paytm account. Paytm reply
Your order of rs. 500.00 was successful.
Paytm - aug 24
To hemant. Purohit27
Transaction id [protected]
Transaction date aug 24, 2017 19:39:17
You have paid ₹500.00 to billdeskutil.
Please refund my amount. Or book phone and send confirmation sms.

I had paid rs.399/- to recharge my mobile number [protected] on 6th sept 2017 through my bank account vide ref no. - inb/[protected]/reliance jio infocom (Billdesk)/sons

But neither the mobile has been recharged nor the amount refunded to my bank account till today.

Further, i have not been issued any sms or email in this regard.

Kindly look into the issue at the earliest.

This is regarding the internet speed of my jiofi, the number is [protected]. Im a premium customer of jiofi and recently recharged it on 21 august with the amount rs 349 but the speed was slow. I recharged it again to increase the speed with rs 399 on 6th of september. I have even spoken to the customer care executive who asked me to reset the jiofi which i did and in spite the everything the net speed is still the same.in a day not a 5-6 mints video can be browsed and played. Its really disappointing. Please see to the matter.

On 24th august 2017 at 19:39 hrs i had transferred rs.500 from my sbi savings account to reliance jio infocomm for prebooking of jiophone online, using "myjio" apps. (Jio mob. No.[protected]).
This transaction from bank account to reliance infocom was done through billdesk (Automatically selected).
After deduction of money from my account, received a transaction id: fv00000i6sa8 and soon after then received another message as "your transaction failed".
Now, i am in great trouble for this transaction, -
Reliance jio infocom has completely denied to admit for receiving money from this transaction.
On the other hand, sbi has informed
In response to my queries, that money has been successfully transferred to my merchant (Reliance jio infocom).
Sbi trans. Ref. : igabwwfsr8
Relevant documents pertained to these correspondences with reliance infocom and sbi customer complaint are being attached with this complaint for kind perusal. Also attached bank statement for that day as a proof of money deduction as well reference name of party to whom money has been transferred.
I am very badly needed your help to know whereabouts the money.
Kindly let me know very clearly where the money has been held, and how can i recover it.
Do hope your team will be kind enough to extend their help for resolution of this unsolved issue, otherwise i have to bear
This injustice.

With regards,
Dilip kumar mondal
Haldia, purba medinipur
West bengal, 721605.

I am customer of reliance jio from last 10 months. My number is [protected]. I complains about slow internet speed on my mobile. When tried to get the solution from customer care, company executive is asking me wait for 3 months to get higher speed. I recharged for 399 recently 1 month back its validity is 84 days and look resolution is expected in 90 days. This was not what i expected from jio. I request jio to please get the speed increased or give proper support.

Sir this is to address you that from 25 august 2017 on my jio number [protected] incoming calls has been stopped and even on 4th september i issued my complaint regarding it but still solution is not provided...
Firstly they said problem is in my smartphone so please visit service centre and even after visiting the centre still the problem persists and now they are saying incoming calls service will resume only after recharge done my end...
This kind of issue regarding incoming calls will barried because of not recharging your number was not understood to me...
Outgoing call has been stopped for not recharging your jio number is understandable
So please resolve this issue as issue as soon as possible
I'm sharing the request number to you
Sr00000cpmj1
Sr00000creqw