Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Last updated Apr 20, 2024
Complaints 6543
Resolved
365
Unresolved
6178
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Jio Infocomm
Customer Service Contacts

Reliance Jio Infocomm Phone Numbers

Toll free
1800 889 9999
1149
469
Phone
+91 96 8555 5532
950
422

Reliance Jio Infocomm Website

Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 222

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajandada
from Mumbai, Maharashtra
Report
Copy

jio mobile no transaction id received

Address:560099

I have booked two jio phones online on 24th august @ 22.21. Inr1000 got deducted from my sbi credit card account, however i didn't receive confirmation message or translocation id. Atleast the amount should have returned back to the account. Called customer care, however there is no option to register complaint nor option of speaking to customer care executive. Please refund the amount atleast...

Rajendra
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Darrell Tuscano
from Vasai-Virar, Maharashtra
Report
Copy

low network and no call are outgoing

Address:Thane, Maharashtra, 401203

I stay at nallasopara w (Gass village) i have a lot of network issues over here calls are not going neither coming internet is not working for there is no network in my house at all and if network comes calls are not going nor internet is working there are many complain from our area soo please do the need ful as soon as possible please help and improve your network in this area....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:110074

I booked 2 jio phones on 24th aug'2017, in which 1 transaction was failed but my amount is deducted (Paid by paytm).
When i approach jio customer care about this issue and got reply as
"i apologise for the inconvenience caused to you.

If the transaction was failed while booking jiophone, request you to contact the source of payment for your amount refund."

When i asked them to confirm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
iamnil
from Howrah, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted but jio 4g phone booking not confirmed

Address:Howrah, West Bengal, 711303
Website:www.jio.com

I had tried to pre-book jio 4g phone on the 1st day in 1st hour for the mobile no [protected] from jio's official website. Balance of Rs. 500 is deducted from my respective bank account but no sms confirming my booking was sent to me and there is still nothing in the "My vouchers" section of My jio app. Please solve my problem and tell me my booking status or refund Rs. 500 to my respective bank account and cancel the order. Screenshot of...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunder kunwarpuriya
from Pune, Maharashtra
Report
Copy

complaint for unsatisfactory service provided by distributor

Address:Jalna, Maharashtra, 431203

Respected sir,
I am one of the retailer of jio in jalna maharashtra. We are doing this buissne last 15 years. Last near about 15 to 20 days continue getting follow up for link the uid (Aadhar) for getting the activation for gio new sim card and also for verification of customer. But due to non link of my aadahar card even i am the retailer of your company try to promote the business of your company. Not given any single activation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravi kumar jha
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issue and data speed low

Address:Katihar, Bihar, 854337

My name is mithu kumar jha, jio no [protected], secondary no [protected], vill - pokharia, po - hashanganj block - hashanganj, district - katihar bihar 854337,
In day time 7am to 8pm network comes good, but every day after 9 pm approx network signal goes too poor aproxly data speed also lost average 0 to 50 kb, i complain regarding this to jio care, or helpdesk but not short out, this is cheating of consumer...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rameshkris
from Kottayam, Kerala
Report
Copy

postpaid volte - unjustified bill produced while pre on post

Address:Chennai, Tamil Nadu, 600116

Postpaid volte - [protected] - we are in 303 plan for last few months on pre on post. But unfortunately bill generated with rs. 300 (254 + 45 tax). I called up many customer care, they dont reason and were pathetic they dont the process and plan procedure.

I would like to address this issue and remove the billing as soon as possible. Now network is suspended as pre on post 303 plan expired on 1 september.. I have go for some...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anjan Pain
from Kolkata, West Bengal
Report
Copy

booking of jio phone with failed transaction

Address:712245

I have tried to book jio phone on 24/8/17 from jio website. Everything was good but after payment done from by sbi account through netbanking, jio site showed failed transaction and the amount of rs. 500/- deducted from bank and received by reliance. After emailing to jio's customer care till date no refund got. Please arrange to refund my money immediately.

My transaction id fv000000wi2i
Mobile number given to book...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
debasis4u
from Bengaluru, Karnataka
Report
Copy

reliance jio deficient service

Address:560037

Dear sir/madam,

I have made three transactions on 24th august for jio phone pre-booking through sbi net banking with two mobile numbers ([protected], [protected]).

Out of them one transaction is unsuccessful. Due to one failed transaction, i have made total three transactions for two jio phone pre-booking. Rs.500/- deducted from my bank account due to unsuccessful transaction.

There was a notification...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hemanth chavarcode
from Bengaluru, Karnataka
Report
Copy

cancellation of porting application

Address:Thiruvananthapuram, Kerala, 695017

I applied for porting my sim from vodafone to jio on 29/8/2017. Now i came to know that jio range strength is very low in this place. So l would like to cancel my application. Kindly cancel my application as early as possible
Sincerely hemanth
Porting mobile number is [protected]
Hemanth
Amrutham tc 9/2253
Sreekariyam 695017
Adhar no[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varuni Aravind
from Vijayawada, Andhra Pradesh
Report
Copy

amount deducted from my accounts but not refunded yet

Address:500013

I have booked jio phone and paid 500 rs from andhra bank, bank of baroda debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Beast Incarnate
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

assured additional data has not been credited.

Address:743144

Hi team,

Since 21st august i am following up with jio on jio request id : sr00000cac3j which was raised for not getting additional 10gb 4g data against the recharge of rs 399/-. The offer is valid for my current handset mi max 2 but still now the issue has not been resolved.
Please look into this on priority.

Regards,
Sayan
Mob: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Babloo_kumar
from Chennai, Tamil Nadu
Report
Copy

data speed issue

Address:800002

Hi Jio Team,

I am frustrated with your 4G data speed. what kind of 4G Data your are provided . Please help. !!!

problematic location:- Adarsh Nagar, near IOCL corporation dasratha, Sipara, Patna

Number:- [protected]/ [protected]

your Upset user
Babloo Kumar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
monu@_1234
from Gurgaon, Haryana
Report
Copy

regarding payment deducted but product not provided

Website:jio.com

Dear sir/madam,

I tried for phone booking at jio.com on 24.08.2017.
My payment has been deducted but phone was not booked. My payment transaction id - lsbi[protected]igabwwkop9. After booking it was showed that your transaction is failed. It was already 7-8 days gone but payment has not been returned.
Kindly check at you end and return my money as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumar2828
from Mumbai, Maharashtra
Report
Copy

jio sim not activated/refund not received

Address:Bangalore, Karnataka, 560066
Website:Reliance Jio

I took a new jio sim in july with jio person visiting to my office campus. I have paid the amount and submitted all the documents and got a new sim. Nectivity. Till date the sim is not activated or my money refunded. The person stopped coming to my campus also stopped answering my calls. I have written a mail to jio customer care but no use. This the way the jio is doing their business and treating their customers. Can this issue will be...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhilasha Sidana
from Bengaluru, Karnataka
Report
Copy

complaint regarding wrong recharge

This is to request you that by mistake i have done wrong recharge on mobile no. [protected] while i was trying to recharge my no. [protected] and i am looking for a refund for my money. I have done the recharge of inr 399 via paytym on 30 aug 2017, at 11.45 pm. The order id is [protected] and operator ref. Number - [protected]. Though i have already recharged my account as well, since the validity was expiring, i request you to please refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jiouser
from Nalagarh, Himachal Pradesh
Report
Copy

complaint about network problem

Jio network problem since 2 to 3 months in paprola near baijnath tehsil kangra pin code 176115.
Problems faced are:
Call drops
Sudden stoppage of network services
Poor internet connection
Calling problems to other networks.
These problems are becoming more frequent these days and worsening up day by day.
Kindly fix the problem as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Krishnachaitanya Lanka
from Visakhapatnam, Andhra Pradesh
Report
Copy

not recharge

Address:Visakhapatnam, Andhra Pradesh, 530007
Website:Jio app

I recharge 509 form jio through paytm in jio app it was show successful but not recharge my number [protected] how can rectified this problem BILLDESKutil ORDER:JPT[protected] wallet txn Id:[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vino 7 aron
from Chennai, Tamil Nadu
Report
Copy

wrongly deposited amount instead of recharging data plan

Address:Chennai, Tamil Nadu

My jio number is [protected], recently 31/8/1017 9:13:30pm, i wrongly payed security deposited of 400rs instead of recharging 309rs monthly data plan
My transction id jur[protected]
And reference number is co00000nsr46
Kindly refund my payed amount or done recharge for monthly data plan// kindly solve this problem as soon as possible
My jio number is [protected]
My contact no: [protected]

Regards,...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Loveleen Sharva
from Mumbai, Maharashtra
Report
Copy

jio network is very weak, no connectivity, 2400 charged but poor service

Address:Ahmedabad, Gujarat, 380054

Hi i am loveleen,
From: ahmedabad
Area: ghuma
State - gujarat

Last weekend, i was in urgent need of portable hotspot, as i have to travel and need internet connectivity.

I went to jio shop and asked for service, enquired about the connectivity, they said its good, i bought the device paying 2400 inr (Device+ recharge fro 6 month)

I came home and started using the hotspot,...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy