Reliance Jio Infocomm Complaints & Reviews

Myself priyabrata mohanty i recharge 399 on 18th august and it's facility is unlimited call and 1gb/day data. Today my out going call was disconnected, the help line tell me u use more out going call so its disconnected by gov. But i don't use these things of more and more call and i got a message you recharge 149/month for out going call. I can't understand that jio provide the unlimited call but disappointed to customer. It's a big problem please solve immediately.

Although jio has been stated that the voice call will be unlimited free after recharging of rs 399, my outgoing call facility has been disconnected. Can reliance jio proove that i usually misused my number, or can it proove that i usses to call as telemarketing?
Even though jio has never stated about the limitations of voice call for using private numbers. So it's my humble request to short out my regarding problem.

Dear sir,

I'm writing this complaint against reliance jio telecom operator against internet browsing facility. My jio no is [protected]. I have call and placed complaints several times about speed in browsing internet, youtube, google access to jio team but issue is not resolved they are giving me reason saying no of subscribers are more in the area or locality where i leave. I need solution or compensation for 7 days unused data. Penalise jio telecom operator for not providing proper services.

Warm regards
Manoj bhat
[protected]

Company mere sath dhokha kar rhi hai
399 rupya lekar burbak bana rhi hai
hame ab 1gb data ka nam pe
100 mb data nhi mil pa raha hai
bs dikh raha hi data
kripya samsya ka samadhan kare
mai do mahinae se problem jhel raha hu.

brind kumar
bihta [protected]
[protected]
[protected]

On 24th august 2017 i attempted for jio phone booking, after so many attempts i was taken to booking site and then my axis bank account site for payment, then money amounting to rs 500/- deducted from my bank account but i got on screen 'your transaction failed
Your transaction id is fv000001ll3s. Please do the needful to get my money refund

I m from lucknow, i got network problems since last one month and through jio fi alsol. Look at the network in picture attached, please solve this problem immediately, otherwise i have to deactivate my jio number.

By mistake, i have entered a wrong phone number i. S [protected] during the pre-booking of jio phone. the correct phone number is [protected]

Now i am continuously following customer care from 24-aug regarding updating the mobile number in jio’s database but they are not doing nothing.

So i am requesting either update the phone number or revert my money back.

Voucher details :
Transaction id: fv0000036qt3
Mobile number:[protected], (Need to be updated. The correct number is [protected])
Count of voucher (S) : 1
Area pincode 250002.

I have responded to the message informing me to recharge jio number [protected] with rupees 365. I made the recharge using my debit card but my jio number couldn't get restored. After enquiry the amount was credited to my jio account which I want to be refunded back into bank account because i have made a recharge of rupees 399 to make my jio number functional for the next three months. The additional amount of rupees 365 paid by me is requested to be refunded into my bank account from which the payment was made.

I have done recharge of 399 on my phone [protected].on 17 August .twice the amount is debited from my bank account and I have had a chat with your CC Executive and still I have not received the amount in my bank account.please look in to the matter as I can't afford to spend the amount twice in the same month.The recharge is done through Paytm....

I have done a recharge of 499 on march of 2017.
As my number was in jio corporate plan and i was not given the benefits of 499 plan.
I had spoke to a customer service representative regarding and got advised that i will be benefited with the plan of rs499 after co converting it into my personal number from corporate plan.

Now after converting it to my personal number they say that i hadn't done the recharge.

I have a query. Recently internet services were blocked in Punjab for 5 days and i didn't get data cashback as it pack expired on 3 September. I talked to customer support, they told me that they don't have any this kind of service. But i read in the article that airtel was directed by the court to give data back in similar kind of case. So i want to know that is it objectionable or not. if it is then what should I do ?

I have booked two jio phones online on 24th august @ 22.21. Inr1000 got deducted from my sbi credit card account, however i didn't receive confirmation message or translocation id. Atleast the amount should have returned back to the account. Called customer care, however there is no option to register complaint nor option of speaking to customer care executive. Please refund the amount atleast...

Rajendra
[protected]

I stay at nallasopara w (Gass village) i have a lot of network issues over here calls are not going neither coming internet is not working for there is no network in my house at all and if network comes calls are not going nor internet is working there are many complain from our area soo please do the need ful as soon as possible please help and improve your network in this area.

I booked 2 jio phones on 24th aug'2017, in which 1 transaction was failed but my amount is deducted (Paid by paytm).
When i approach jio customer care about this issue and got reply as
"i apologise for the inconvenience caused to you.

If the transaction was failed while booking jiophone, request you to contact the source of payment for your amount refund."

When i asked them to confirm the transaction status, it was failed or successful from your (Jio) end then they replied same thing again and again, they are not giving transaction status. Customer support is very bad and unsatisfactory.

When i approach paytm then they confirmed that transaction was successful contact merchant (Jio) for delivery of product. I don't know what should i do now, where i can go to get my money back.

If anyone can suggest me what can i do in this situation then please let me know.

Paid for order
Billdeskutil order #lpt[protected]
Paytm cash txn id [protected]
[protected]:15:59 pm

Error message : transaction failed

Contact number : [removed]

I had tried to pre-book jio 4g phone on the 1st day in 1st hour for the mobile no [protected] from jio's official website. Balance of Rs. 500 is deducted from my respective bank account but no sms confirming my booking was sent to me and there is still nothing in the "My vouchers" section of My jio app. Please solve my problem and tell me my booking status or refund Rs. 500 to my respective bank account and cancel the order. Screenshot of successful transaction is uploaded as a proof. Thank you.

Respected sir,
I am one of the retailer of jio in jalna maharashtra. We are doing this buissne last 15 years. Last near about 15 to 20 days continue getting follow up for link the uid (Aadhar) for getting the activation for gio new sim card and also for verification of customer. But due to non link of my aadahar card even i am the retailer of your company try to promote the business of your company. Not given any single activation & not link any customers uid.
Your company employees namely (Umakant sir) in jalna maharashtra try no of time to link my aadhar card but getting failure then he send to me another employee namely (Pavan sir) he also tried but fail to solve the problem.& then another area salesmen namely (Sameer sir) given only direction go here go there & he also failed to solve the problem. No. Of time i visit the jio care but not getting proper solution.
It is requesting you kindly look into the our problem if even 3, 4 employees not solved my problem even i approach no of time to them, it is duty of every company to solve the problem of every person earlier who try to promote the business of your company.
I hope you solve your problem earlier. Otherwise i think about to continue connect with your company. It is correct to say that one single retailer left your company there will no effect on the company.
Your faithfully
Samvaad multi service panibes jalna maharashtra.[protected].

My name is mithu kumar jha, jio no [protected], secondary no [protected], vill - pokharia, po - hashanganj block - hashanganj, district - katihar bihar 854337,
In day time 7am to 8pm network comes good, but every day after 9 pm approx network signal goes too poor aproxly data speed also lost average 0 to 50 kb, i complain regarding this to jio care, or helpdesk but not short out, this is cheating of consumer

Postpaid volte - [protected] - we are in 303 plan for last few months on pre on post. But unfortunately bill generated with rs. 300 (254 + 45 tax). I called up many customer care, they dont reason and were pathetic they dont the process and plan procedure.

I would like to address this issue and remove the billing as soon as possible. Now network is suspended as pre on post 303 plan expired on 1 september.. I have go for some other pre-on-post plan after fixing this issue.

I have tried to book jio phone on 24/8/17 from jio website. Everything was good but after payment done from by sbi account through netbanking, jio site showed failed transaction and the amount of rs. 500/- deducted from bank and received by reliance. After emailing to jio's customer care till date no refund got. Please arrange to refund my money immediately.

My transaction id fv000000wi2i
Mobile number given to book the phone: [protected]

Dear sir/madam,

I have made three transactions on 24th august for jio phone pre-booking through sbi net banking with two mobile numbers ([protected], [protected]).

Out of them one transaction is unsuccessful. Due to one failed transaction, i have made total three transactions for two jio phone pre-booking. Rs.500/- deducted from my bank account due to unsuccessful transaction.

There was a notification from jio that
Your transaction failed
Your transaction id is fv000000wubi

On my net banking a/c it's showing that on 24-aug-2017, rs.500/- transfer to inb reliance jio infocom bill_rejioi payments with ref. No. Jsbi[protected]igabwwbfh5

Seven days completed, but till now there is no refund i. E. Rs. 500/- to my account which was wrongly deducted by reliance jio phone booking.
This is a complete deficient service from your end.
Pls review the matter and arrange to revert the payment to my sbi bank account urgently for which i shall remain obliged.