Reliance Jio Infocomm Complaints & Reviews

I have booked jio phone and paid 500 rs from andhra bank, bank of baroda debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you

Hi team,

Since 21st august i am following up with jio on jio request id : sr00000cac3j which was raised for not getting additional 10gb 4g data against the recharge of rs 399/-. The offer is valid for my current handset mi max 2 but still now the issue has not been resolved.
Please look into this on priority.

Regards,
Sayan
Mob: [protected]

Hi Jio Team,

I am frustrated with your 4G data speed. what kind of 4G Data your are provided . Please help. !!!

problematic location:- Adarsh Nagar, near IOCL corporation dasratha, Sipara, Patna

Number:- [protected]/ [protected]

your Upset user
Babloo Kumar

Dear sir/madam,

I tried for phone booking at jio.com on 24.08.2017.
My payment has been deducted but phone was not booked. My payment transaction id - lsbi[protected]igabwwkop9. After booking it was showed that your transaction is failed. It was already 7-8 days gone but payment has not been returned.
Kindly check at you end and return my money as soon as possible

I took a new jio sim in july with jio person visiting to my office campus. I have paid the amount and submitted all the documents and got a new sim. Nectivity. Till date the sim is not activated or my money refunded. The person stopped coming to my campus also stopped answering my calls. I have written a mail to jio customer care but no use. This the way the jio is doing their business and treating their customers. Can this issue will be resolved?

This is to request you that by mistake i have done wrong recharge on mobile no. [protected] while i was trying to recharge my no. [protected] and i am looking for a refund for my money. I have done the recharge of inr 399 via paytym on 30 aug 2017, at 11.45 pm. The order id is [protected] and operator ref. Number - [protected]. Though i have already recharged my account as well, since the validity was expiring, i request you to please refund the amount (Inr 399) that i have recharged to the other phone number. I did call paytym customer care for help but they told me that only jio customer care can help you on this. And also the man who's no. Got recharged is not ready to revert the money. So jio is my last resort and i am hoping and looking forward to getting a refund of my hard earned money. You can add the amount/recharge my jio no. [protected].

Thank you in anticipation
Sushma sidana
[protected]

Jio network problem since 2 to 3 months in paprola near baijnath tehsil kangra pin code 176115.
Problems faced are:
Call drops
Sudden stoppage of network services
Poor internet connection
Calling problems to other networks.
These problems are becoming more frequent these days and worsening up day by day.
Kindly fix the problem as soon as possible.

I recharge 509 form jio through paytm in jio app it was show successful but not recharge my number [protected] how can rectified this problem BILLDESKutil ORDER:JPT[protected] wallet txn Id:[protected]

My jio number is [protected], recently 31/8/1017 9:13:30pm, i wrongly payed security deposited of 400rs instead of recharging 309rs monthly data plan
My transction id jur[protected]
And reference number is co00000nsr46
Kindly refund my payed amount or done recharge for monthly data plan// kindly solve this problem as soon as possible
My jio number is [protected]
My contact no: [protected]

Regards,
Gayathri

Hi i am loveleen,
From: ahmedabad
Area: ghuma
State - gujarat

Last weekend, i was in urgent need of portable hotspot, as i have to travel and need internet connectivity.

I went to jio shop and asked for service, enquired about the connectivity, they said its good, i bought the device paying 2400 inr (Device+ recharge fro 6 month)

I came home and started using the hotspot, the connectivity is pathetic and the signal color is always blue

I tried to book a ticket, the network go hanged and i missed my booking.

The jio signals are so poor that even a 2g network was better, which at least loads the website page.

I am so much in pain, as 2400 is a huge cost, i was not able to afford[protected] broadband connection so i decided a cheaper solution.

I only do office work, however jio boast about video streaming uninterrupted.

I need a solution please help me

Complaint against service request sr00000cibgy

Following are problems which i am facing daily. I complaint it to customer care but problems remains same:
1. Poor network connection.
2. Videos is not running smoothly.
3. Jio tv is not running continuously.
4. My jio app updates itself always and load itself very late.
5. No outgoing calls between 6 pm to 10 pm.

Sir
On 24 aug i booked jio phone at that time transaction is done with internet banking of sbi but transaction is failed. Here is transaction id fv000000yp87
My phone was not booked but a/c is debited...
So, tell us who is responsible for this. Or who return my amount. Sir it is almost a week gone but there is not any update from reliance..
So sir pls resolve this issue as early as possible

Jio no. [protected]
Recharged rs.399 on 23rd august through paytm
(Order ref. No. [protected])
Amount is debited from paytm. It is showing successfully recharged... And jio is not giving any such service for given recharge... If.. Jio you are not able to give service atleast clear yourself regarding recharge with reason.. I am stuck.. Cant even getting refund from paytm.. Because jio is keeping me wait on since 3 days consecutive complaints.

Hello team,

As i mention my complain regarding port out payment of jio number [protected] which is not port-in to jio company and payment is collect from my side from last 5 month. Lot of time if contact to head office of jio in jodhpur near airforce but no single person is not able to reply properly and insult like i am fool guy this is my last request to you provide me payment to me of rs 400. The complete details i provided to you as mention below.

Name of person i pay rs 400 is mr kailash and mr sangram
Contact person of both person is :- [protected]
My request number of port in is :-

Thank you for choosing jio. Your order number for new jio connection is no00002jkdkn.
To track the status of your order through myjio app, go to menu and select 'track order'.
If you are a mobile user, insert your jio sim in sim slot 1 of your dual sim handset, ensure that the network mode is 4g/lte and data preference is set to sim 1.

Lot of time i mark my mail of [protected]@jio.com but no single reply is come to me.

Regards
Hemant pungalia
Jodhpur
[protected]

My id is [protected]
I have reacharge my jio no. With plan 399, but after transaction it says invalid plan and my money is saved in wallet.
What should i should this is my first experience with mobiquik.
Plz dont use mobiquik it is fake u dont trust then read reviews of others😣

I purchased a samsung a9 pro smartphone from www.jio.com on 14th august and it was delivered to me 18th of august. On 28th august it's recent key and back key stopped functioning. After one day the screen light started to show problems. The light of the screen suddenly becomes dim while working. The website refuses to replace it and or admit it's mistake.
I have no other option left then to give my new devive for repair but if within 10 days it has already started showing so many problems, one can imagine what will happen in coming days.

My self diwan singh i, m booking jio phone money deduct my account but no response in jio i, m trided many time customer care but not shortout my problem,,,, [protected]

I will book jio mobile phone in 25/08/17 in google website, i am enter in my mobile no and pincode. My mobile number enter in [protected] pincode number enter in 641603. Ofter processes in payment request, i will paying online payment. Payment debited but not confirmation message, anyway requesting for you. Please check and send confirmation message.

Hello i am recently book jio phone, booking time transaction failed but my money rs 500 deducted in my account, i am not received any confirmation message also, so please give me details about
Booking number [protected]
Pin code 530048

I have booked an jio phone on jio official website,
I got an notification on screen of successful pre-book order, but
Showing registered with incorrect owner mobile number.
My order transaction id is fv000003bm64

Kindly update my order with my correct mobile number : [protected].
Instead of which i registered to booking by mistake, that is incorrect
Mobile number.
That incorrect/wrong number is [protected] which i entered by mistake.

My correct mobile number is : [protected].

Order details are : my jio mobile phone order is :
Product : jio phone voucher
Booking owner mobile number : [protected]
Delivery pincode : 284403
Shopping : 1 items - total payment paid rs.500.00

Thanks |

Pavan gupta
Guptapavan14 @gmail.com
Mobile : [protected].
Lalitpur, u. P -284403