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Reliance Jio Infocomm Complaints & Reviews

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Last updated May 22, 2024
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Reliance Jio Infocomm reviews & complaints page 229

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H
hemant.purohit27
from Pokaran, Rajasthan
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jio phone booking transaction failed but money deducted.

Address:Banswara, Rajasthan, 327001
Website:jio.com/en-in/book-jio-phone

Jio phone booking amount deducted but not booked· jio order booking, transaction failed but money deducted from my paytm account. Paytm reply
Your order of rs. 500.00 was successful.
Paytm - aug 24 to hemant. Purohit27
Transaction id [protected]
Transaction date aug 24, 2017 19:39:17
You have paid ₹500.00 to billdeskutil.
Please solve my problem....
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S
SWEJ DHIMAN
from New Delhi, Delhi
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booked from wrong number

Address:Gautam Buddh Nagar, Uttar Pradesh

I have booked my jio phone from wrong number and already paid for it. So please help me in this that i get refunded or can correct my number. Now the number to which i booked jio phone is not receiving my call. Please do as you can do to solve this problem. I have my register id with me as a proof. Please cancel my that order or transfer it to my other phone number....
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S
Sumit Parwani
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment debited

I have booked jio phone and paid 500 rs from upi but transaction failed. So, i thought it's a server error. But after some time i get the messageof deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked [protected]...
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P
Paavan Limba
from Lucknow, Uttar Pradesh
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reliance jio phone booking

Website:www.jio.com

Dear sir,
I am babita prajapati and my issue is that my transaction was failed while booking reliance jio phone but payment was deducted through debit card payment, and transaction id was not given on screen. Payment was deducted from my account on pos reliance jio at reliance jio txn#ku[protected],
But message was not came to my mobile from reliance jio.
So kindly solve my problem sir
Thank you sir
br...
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G
G.Nellai Arasu
from Hyderabad, Telangana
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suspicious call from your customer care office.

Address:Bangalore, Karnataka, 560029

I registered a complaint through this registration form to-day around 8 pm regarding non receipt of transaction id number for the books made for jiophone booked through [protected] on 24.8.2017. Immediately i received a call from one mohit agarwal (Mob no. [protected]) calling from customer care and asked about the details of my complaint. Also asked the bank debit transaction id and card number to verify the same from your records. But while...
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Address:Mumbai City, Maharashtra
Website:jio.com

I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Transaction id :ju[protected]
Mobile no. From which i have booked-[protected]...
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S
sid2611
from Kolkata, West Bengal
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balance got deducted from paytm but didn't get jio phone registration

Address:793001
Website:www.jio.com

I booked reliance jio phone from reliance jio website yesterday and as a part of booking amount was deducted from my account but it's showing transaction failed. I didn't recieved any notification or message or from jio and jio customer service seems to be very rude and unhelpful when it comes to helping their customers especially when the customer doesn't own a jio sim. The customer care representative told me to get a jio no.in order to...
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A
anushu
from Raipur, Chhattisgarh
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i have not received jio phone pre booking txn. no. through sms.

Address:Raigarh, Chhattisgarh

Yesterday (On 24.8.2017 at 8:40pm) i booked a jiophone through mob no.[protected] giving my pin code as 496001. As advised, i also paid rs. 500 through net-banking of sbi bank. Immediately i received a message that the 'booking is successful' and the amount has also been debited from my bank account with txn. No. Igabwwner0. But i did not receive any message from jiophone regarding the transaction id, confirmation of the booking etc. Therefore,...
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G
G.Nellai Arasu
from Hyderabad, Telangana
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suspicious call from your customer care

Address:Bangalore, Karnataka, 560029

To-day i made a complaint through this complaint form about non receipt of transaction id no. For the jiophone booking made on 24.8.2017 through my mob.[protected]. Immediately i received a call from mob. No. [protected]
And the person informed his name as mr. Mohit kumar from jio customer care. He asked the details about the transaction time, bank transaction no. And the card number through which the booking is made. When the conversation...
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V
Vikass82
from New Delhi, Delhi
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reliance jiophone money not refunded for failed transaction

Address:Unnao, Uttar Pradesh, 209801
Website:jio.com

I have booked jio phone and paid 500 rs from my paytm account but transaction failed. So, i thought it's a server error. But after some time i get the mail an sms of deduction of 500 rupees from my paytm account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]...
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S
Sabyasachiray
from Kolkata, West Bengal
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not accepting of booking confirmation of jio mobile booking online

Address:Kolkata, West Bengal

I have booked jio mobile on 24.08.17 through online. Rs 500 was debited from my s/b a/c during transaction through net banking. But no booking confirmation was received from your end. Kindly take necessary action under intimation to me.

You are also requested to inform me how and when the said mobile phone will be delivered to me.
Please do the needful....
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C
chaitanyachaitu
from Bengaluru, Karnataka
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jio phone booking amount deducted but not booked

I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.

T id fv000000xy3l
Booked from [protected] as a woner

Regards,...
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Address:Jhansi, Uttar Pradesh, 284001

I booked reliance JIO phone from reliance jio website and as a part of booking amount was deducted from my account but it's showing transaction failed and than refresh page than so successful.
Mobile No.-[protected] Pin Code=284001...
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H
hackerinside
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jio phone booking (no transaction id and no voucher sms)

Address:Sonbhadra, Uttar Pradesh, 324010
Website:www.jio.com

On 24th august in between 5:45 to 6:00 pm i booked jio phone via myjio app, during registration i entered my primary airtel number [protected], made the payment with my debit card which is of central bank of india. Amount has been debited from my account but i neither received any transaction id nor any voucher sms. When i called customer care, they were asking me for transaction id which i didn't received.

So it's my humble...
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N
nawarang
from Nagram, Uttar Pradesh
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jio smartphone

Address:Jaipur, Rajasthan, 302013
Website:jio.com

I have booked jio phone and paid 1000 rs from account but transaction failed. So, i thought it's a server error. But after some time i got the mail of deduction of 1000 rupees from account. But i haven't got any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]
Pin: 302013......
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Address:500059
Website:Jio App

Sir,
I have booked two jio phones on 24 aug one from the net at 6:28 pm and another from my mobile through jio app at 6:31 pm and paid the amounts through my jio money wallet.

First one which i have booked on net got processed and got confirmation message on my cell. Its transaction id:[protected] i. E rs.500

Second one which i have booked on my cell through jio app got server error message a. After...
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G
G.Nellai Arasu
from Hyderabad, Telangana
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non receipt of transaction id no. for jio phone booking.

Address:560029

Yesterday (On 24.8.2017) i booked a jiophone through mob no.[protected] giving my pin code as 560029. As advised, i also paid rs. 500 through my sbi (Sbm) debit card. Immediately i received a message that the 'booking is successful' and the amount has also been debited from my bank account vide txn. No. Ku[protected]. But i did not receive any message from jiophone regarding the transaction id, confirmation of the booking etc. Therefore, please...
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R
rakshit104
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but transaction failed.

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.jio.com

I have booked jio phone and paid 500 rs from PayTM but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from PayTM. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]
Pin: 201301...
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D
Dhwanit Meshram
from Mumbai, Maharashtra
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rs.500 debited but mobile not booked

While booking jio handset i had done transaction of Rs.500 but it was not successful. After 2 min I got message form Axis Bank that money has been debited. Mobile has not booked yet, not any confirmation message has been received. They why money has been debited. Please provie me right information regarding issue....
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S
sarim__farooq
from Jammu, Jammu and Kashmir
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jio phone payment fail

Address:190001
Website:jio.com

I tried to book jio phone, entered the number [protected] and pin code 190001. Choosed net banking, payment was complete, got the message from the bank that money has been deducted (Screenshot attached) but the transaction failed and got no message from jio team that the payment is done or the order is successfully completed. Now i either want the order of the jio phone or i want my refund back.

Thank you,

Bichoo...
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