Reliance Retail — Non Installation of Voltas AC since one week | |||
Dear Sir I have purchased window 01 Ton Voltas AC from Reliance Retail, hazratganj, Lucknow on 23.04.2015 and we have been told that very next day my AC will get installed. But I am very sorry to write you that after one week no body contact me for installation. I have made number of mobile calls to Mr Amit and Mr. Pratikshit and also I have gone personally 3 times to your retail store. Every time your staff tells that today your AC will be installed but till now i.e. after one week, my AC AC is kept as it is in box. Now I request you please get back your AC and refund my money as i am very much disappointed with your service. Also your Lucknow staff does not know how to deal with customers and it is very shameful for a company like Reliance. Thanks CA Ajai Kumar Singh 365, Pant Nagar Colony, Khurram Nagar, Lucknow. Mobile - [protected] Email: [protected]@gmail.com Was this information helpful? | |||
2 Comments | |||
Comments
Dear Ajai,
We are extremely sorry for your unpleasant experience and assure you that we will address your issue on priority. Thank you for sharing your contact details. Our team will get back to you and provide necessary assistance.
Warm Regards,
Reliance Digital
We are extremely sorry for your unpleasant experience and assure you that we will address your issue on priority. Thank you for sharing your contact details. Our team will get back to you and provide necessary assistance.
Warm Regards,
Reliance Digital
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+91 11 4356 1601
+91 22 2278 5000 [Reliance Industries]
+91 22 4477 0000
Maker Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400021
Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.
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Online Team
Voltas