Samsung India — Complaint for samsung led tv bought just 1 month ago. | |||
I bought samsung LED 40'' TV model no 4250, on 19.10.2015 from Reliance digital at RCITY ghatkopar-w, within 1wk sudden off display gone blank for the 1st time on 25-10.15, for that problem we contact samsung service centre & engineer came to my house & he told me power supply plug problem happen he done with his job & he promised us if this problem will happen again he will request company to replace our TV, after that again on 27.11.15 same problem happen, company & engineer not agree to replace TV, they are telling us tv not replace only part will be replace.as per reliance digital & samsungs engineer there motherboard was damage i told them why same to same problem happen in new tv, this problem happen again in just 1 month old tv, i told them to replace because this is happening again & again, this should not happen in 1month old tv. still i told him to give me in righting that if we will replace part then in future this problem will never occur & if this happen then with out any long procedure they will replace my TV. But they are not agree for that also.i am suffering from last 20days also, reliance also a big brand they are also not suppoeting us. should we trust barand ? from last 20days we not having tv at my home. it is now being big problem for me, plz help me out My Contact no [protected], [protected], Email id gala.[protected]@gmail.com Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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