Samsung India — Complaint for samsung led tv bought just 1 month ago.

Address:Mumbai City, Maharashtra

I bought samsung LED 40'' TV model no 4250, on 19.10.2015 from Reliance digital at RCITY ghatkopar-w, within 1wk sudden off display gone blank for the 1st time on 25-10.15, for that problem we contact samsung service centre & engineer came to my house & he told me power supply plug problem happen he done with his job & he promised us if this problem will happen again he will request company to replace our TV, after that again on 27.11.15 same problem happen, company & engineer not agree to replace TV, they are telling us tv not replace only part will be replace.as per reliance digital & samsungs engineer there motherboard was damage i told them why same to same problem happen in new tv, this problem happen again in just 1 month old tv, i told them to replace because this is happening again & again, this should not happen in 1month old tv. still i told him to give me in righting that if we will replace part then in future this problem will never occur & if this happen then with out any long procedure they will replace my TV. But they are not agree for that also.i am suffering from last 20days also, reliance also a big brand they are also not suppoeting us. should we trust barand ? from last 20days we not having tv at my home. it is now being big problem for me, plz help me out My Contact no [protected], [protected], Email id gala.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information