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[Resolved]  Samsung India — paytm cashback

Address:Gurgaon, Haryana, 122015

His there.. I bought a samsung j7 max from singh communications in gurgaon on 2 feb 2018.. They promised me a paytm cashback of rs. 1400 at the time of purchase. However the same has not been given till date even after contacting them infinite times. The paytm team after being contacted by me says that the cashback code was incorrectly applied at time of purchase by the seller. Kindly advise what to do here as i feel cheated and the seller is not accepting his mistake.. Enclosing screenshot of the purchase.

Uneet sangwan
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Jun 7, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
May 06, 2018
Updated by Uneet Sorry the date of purchase is 14 feb 2018
Verified Support
May 07, 2018
Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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