[Resolved]  Samsung India — worst experience with samsung management & team

Address:

530017

HI Samsung Team,

Greetings !

I am Anil Kumar, i will be available on [protected]@gmail.com . i am staying in Lawson bay colony, Visakhapatnam -530017 .

Product Name : Samsung Curve TV
Model No :- UA40K6300AKLXL
Serial No :- 0A7X3PCHA02842D
Invoice No:- FS/MT/2307 ( purchased on Girias Investment pvt ltd showroom )

My compliant is regrading my TV got panel issue on 6month back . I am requesting your team from past 1 month for free replacement . Actually i have trusted Samsung product and purchased TV with 60000/- .Even though i am not capable to spend that much amount. but i feel it is one time investment and taken via Bajaj EMI . Now with in less than 2 year, i got panel issue. I have requested for free panel replacement . now your team provide for 50% discount that means i need to spend near 11, 000 rs. It is high amount for me. because i cannot effort that much amount now. But your Samsung team saying your "out of Warranty", Even i dint purchased Samsung TV for 1 year warranty. I dnt understand that Samsung product will work only 2 year. after that we need to kept high amount. How common man will trust Samsung products as a Brand product.

My request is panel replacement with lowest prices . please help on this case.

i am requested your team for panel replacement many times. They answer is only 50% discount on replacement. I cannot effort for that amount. Now i have only one solution is use this TV for few day . After that i need to throw into dustbin. I think Samsung Management expecting from customer same.