Samsung — Two door refrigerator | |
At the very outset, I am giving my very bad experience with Samsung product. I had purchased two door inverter technology Samsung refrigerator in 2016. In 2018 it took 28 days to get my refrigerator repaired and at that time they replaced my compressor with some other compressor but not of that model. Now in 2021 again the same issue has arisen and I complained on[protected]but till date no one is taking interest in repairing my refrigerator. Some unqualified engineer had come on[protected] and told me that they will have to replace the compressor again. Now no one is responding to my call. In my life I have never seen any company doing this fraud business like Samsung does. I request the public at large not to buy any Samsung products in your life time as they cheat with you. Was this information helpful? | |
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Samsung India customer support has been notified about the posted complaint. | |
 3 Comments | |
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Today also I contacted the Samsung service centre at Paldi, Ahmedabad but not satisfied with their approach towards reparing my Samsung refrigerator. I had purchased Samsung refrigerator 435 litres for around 51, 000/- in 2016. Its only five years now and its compressor is going to be changed for the third time. You can imagine the quality of Samsung products and harrowing time for the consumers to get it repaired. I also visited Croma, Iskon Circle, Ahmedabad yesterday from where I had purchased the said defective Samsung refrigerator and complained to the concerned lady sitting there but she also turned a deaf ears and she was least interested in solving my problem.
With no future in Samsung service and also Croma, I today bought a Whirlpool refrigerator 240 litres as an emergency case from Vijay Sales, Iskon circle, Ahmedabad. I had to spend 22, 000/- because of inefficient sales service by Samsung India as well as Croma, Ahmedabad.
Suresh K C
[protected]@yahoo.co.in
[protected], [protected]
With no future in Samsung service and also Croma, I today bought a Whirlpool refrigerator 240 litres as an emergency case from Vijay Sales, Iskon circle, Ahmedabad. I had to spend 22, 000/- because of inefficient sales service by Samsung India as well as Croma, Ahmedabad.
Suresh K C
[protected]@yahoo.co.in
[protected], [protected]
Today is the 16th day of my complaint, no one turned up for repair of my refrigerator. They say it takes 10 days to get the replacement of the defective compressor. This shows the promptness of inefficient Samsung people. Today one of the service engineer called me up and told me to arrange money for the gas to be put in the compressor.
I have 10 yrs compressor replacement guarantee. This is the third compressor they are replacing since 2016. I fail to understand how are they charging for gas to be put in the compressor. When this DUBIOUS company Samsung give me warranty for 10 years on compressor that includes the gas also. Without gas what is the use of compressor.
Once again I request the general public at large not to buy any SAMSUNG products in your life time. You will be cheated.
I have 10 yrs compressor replacement guarantee. This is the third compressor they are replacing since 2016. I fail to understand how are they charging for gas to be put in the compressor. When this DUBIOUS company Samsung give me warranty for 10 years on compressor that includes the gas also. Without gas what is the use of compressor.
Once again I request the general public at large not to buy any SAMSUNG products in your life time. You will be cheated.
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They just want to sell their product but will never provide services.
Can you believe that I had purchased Samsung Refrigerator worth Rs. 51, 000/- in 2016 and in 2018 its compressor had to be replaced and now again 2021 its compressor ought to be replaced as opined by their service engineer.
The first time it took 28 days to get it repaired and now its almost 10 days and no one responds to my call.
Their service cell manager Kaushar Vhora at Paldi Ahmedabad has now blocked my number so that he has to attend my call.
Samsung India has recruited all cheaters in their company and so are their technical agents at Paldi, Ahmedabad