Seventymm.com Complaints & Reviews

I Ordered A Witty Talking LapTop On Seventymm.com Site Online For My Daughter On 21st August 2011.
My Odered I.D No. 90033538.
And Paid The Amount Online Itself On 21st August 2011...
Mean While I Called ([protected]) So Many Times To The Customer Care Center People And Twice I Mailed You Regarding My Product Delivery Status...
I Lost My Money By Paying The Online Amount For The Product And Also By The Phone Bill...
Every Time The People Are Saying We Are Ready To Dispatch...
Today 27th September 2011, Still I Am Waiting For My Product (36 Days Over)...

So Please Dont Do The Online Shopping In seventymm.com And The Site Is Scam (Fake) Site.

http://www.seventymm.com is a scam site fake site...

My last order for movies from Seventy mm was on April 7th. After that, they have not picked up the movies lying with me and as a result I have not been able to order any more movies. This inspite of over 100 diffrent reminders via the website, email and sms. They convinced me to renew my account with the lure of free DVD which came in less that the number promised.

Post that I have been behind them to cancel my membership and refund my money. Ram, Abhijit, Shwed and different customer service agents have promised me in over 12 phone calls that this will be done as soon as the DVDs are picked up. The dvds are never picked up, so I can safely assume that my money will not be refunded. They keep giving me reference numbers that end up for the same reason - movie pick up, never money refund.

Apparently they have a courier problem going on for the last 5 months, as if that is my responsisbility.

Down with seventy mm, its fraudulent ways and lack of service.

I had placed one order no. 90034280 on 25th August 2011, after registering at their site : www.seventymm.com. My membership no. was told to be 15576 after ordering and simultaneously registering at the site. I tried to contact them over phone regarding my order and also email. Though I got a reply of my mail, did not clarify my queries about the order and also login problems at their site. I tried to call their helpline, they said to call another no. which was non responding. Finally I got a call from Mr. Manish that the consignment has been delivered and received by some name called Rahul on 31st August 2011. As such in Orissa we have no such Oriya names, and the address was given as my home address, and as told by him, he could not confirm the courier service. Interestingly except first flight and speed post no other courier is serviceable at our place. Clearly whatever said to me was a bluff. they are cheating people. Further whenever I try to login with their send username and password i can only see my profile. I am not able to change password or view order details. And every time I see, that the page is under construction. I request to ban such fraud sites cheating people for lots of money. Also I would like to file a consumer case against the party. Please advise the formalities to be done.

I have made an order on www.seventymm.com on dated 8th having order no SMA0011082 ,SMA0011057 and SMA0011043 having amount rs. 99,rs.39/- and Rs. 29/- respectively on dated 8th September 2011.But after finding no order history in my accounts when I contacted seventymm customer care ,I get told that it was a bid and and only 10 winners will get the t-shirt and rest of all will get only a gift voucher of rs 100/- (which is still to be received)After asking about the criteria of giving voucher as I ordered 3 different amount transactions, no reply given to me .I waited almost 10 minutes online but I got no reply from their side.Moreover they told me that Rs 100 voucher is redeemable only on purchase of Rs. 250 and above.This is totally a cheatable act with consumers.Kindly Help

I have orederd the item on 28th Sep, 2011 therough Seventy mm. Till date I have'nt receveived the items. Seems like a fraud company.
Oredr no: SMA0021387
Anuraj

Hi ,
I was introduced to this website when I purchased a Dell laptop. There was an offer for 1 month trial subscription for free. The Salesman who helped me with the free subscription did not clarify then, that the trial period is valid for 28 days only. For the registration purpose, I was charged 899 Rs. as a Secuirty deposit which was refundable incase I didnot wish to continue. During this trial subscription, I noticed that the movies which I wished to order were never in stock so I had to be content with ones which I did not prioritize.
I also found that the movies I ordered in the website never got delivered within 24 hrs from the request date.
Since, I was not too happy with the kind of movies I was able to order, I decided to cancel my subscription.
My Registration date was - 26/07/2011 and I called for the cancelation on 24th of Aug.
The representative I spoke to said that the subscription will be canceled once I return the movie DVD I had rented and full amount will get refunded within 21 WORKING DAYS. He had also suggested to order any product from the website for the total amount(899/-) but I opted for a full refund.
I called back 2 days later, since no one came to pick up the last movie DVD. This time I spoke to a different rep. He gave a different story and said that full refund will not be given as per policy, instead 450/- will only be refunded now as I placed a cancelation request after the 28 days of free trial period.To prove his point, the guy showed me the website and the Terms and Conditions section for Trial Period offer. This was never showed to me at the time of registration. This came as a surprise to me. I asked to speak to a Supervisor there and then.
Also, the account cancelation request was still pending as no one came to pick the DVD . The agent said that he will arrange a callback within 24 hrs as they donot have the option to do a warm transfer (really weird).
I waited for 2 more days and I didnot hear from anyone.
Later I called back again . I was given another fake commitment that the call back from Supervisor will be made the same day before 8pm even though the Customer Service closes at 7pm.
When I waited 1 more day for the callback; to my surprise the delivery boy from SeventyMM came to deliver another movie DVD, which I never requested. Before I could question him the boy left my door.
This meant, I had to again wait for the pick up before my account could be canceled.
Until this date as I am telling my story, my account is still active and I have not spoken to any Supervisors( God knows if they really exist).

Rajesh Marak

Member id: 645068

My Complaint Nos: 5558354, 5563124,5564516 ( and many more will get added to this list if I keep calling them)

Hi

Initially they promised me some set of CDs complimentary at the time of registration. I had to continuously follow up for more than a month to get the same.

Thereafter I requested them to give a break of 3 months as i was out of India, and when i come back i realise that they have deleted my id. I have been following up with them from August 28, 2011. I receive a call stating that the service has been restored and this was due to a technical error, but the issue still remains unresolved.

I have been constantly writing to the CEO @ seventy MM, but he soes not seem to bother. It is just waste of time and money ofcourse.

Hello,
I want to say those people who have purchase from online websites, beware because
I have purchased from Seventymm online shopping website, I have purchased five items
from their website but they have send me only one item & I also send many mails for my
remaining Items, but they didn't reply me. After that I have suggest that never buy from
Seventymm, I also suggest some other good websites like Ebay, Future Bazaar, Myntra, Fashion and you. Those are very genuine with their dealings.

Hi

I want to log the complaint against seventyMM.
During subscription , they said they will give me a 5000 rupee coupon for surat diamond.When i tried to use it , it was expired.
I request them to issue me again. They issued but given me 4000 rs and 1000 rs coupon not one 5000 rs coupon.
And on surat diamond i cannot combine 2 coupons.Only one can be utilized.Now my 1000 rs coupon will be waste...

Request the consumer complain to help me out.coz for me 1 rs also have value.

Thanks
Vandana
[protected]

Dear Sir

This is Anshul Swami from Meerut City. I had ordered an Encyclopedia from www.seventymm.com site on 872011 and made online payment (the payment is confirmed by them Status Order No:[protected].But Till now I have not receive the said item.

Till now I have made several communications with them regarding delivery. But they are not delivering the Item.I had wasted more then 200 Rs in making calls to them first they dont lift the phone and if they lift,they says that we are forwarding your call to concerned dept and then the cut the phone.

Some how after several trials I manage to speak concerned person . He told me within 15 days you will receive the item .But it was not. Now i I had send several mails to them but no response . Please help me to get my money back. Below is the communications made by me to them .

Thanking You

Regds

Anshul Swami


Anshul Swami
<[protected]@gmail.com> Fri, Aug 26, 2011 at 10:15 PM
To: [protected]@seventymm.com
Cc: prabhakaran <[protected]@seventymm.com>
Reply | Reply to all | Forward | Print | Delete | Show original
[protected] Forwarded message[protected]
From: Anshul Swami <[protected]@gmail.com>
Date: Fri, 26 Aug 2011 14:26:28 +0530
Subject: Re: Order Status Order No:90015612 What is my order status.???????????
To: "Seventymm.com" <[protected]@seventymm.com>
Cc: [protected]@seventymm.com

Dear Mr. CEO

This is Anshul Swami. I had ordered an Encyclopedia from your site on 872011.
But Till now I have not receive it.
Till now I had made lots of communications from your persons (please
- Show quoted text -
<[protected]@gmail.com> Thu, Aug 25, 2011 at 5:54 PM
To: "Seventymm.com" <[protected]@seventymm.com>
Reply | Reply to all | Forward | Print | Delete | Show original


<[protected]@gmail.com> Fri, Aug 26, 2011 at 2:26 PM
To: "Seventymm.com" <[protected]@seventymm.com>
Cc: [protected]@seventymm.com
Reply | Reply to all | Forward | Print | Delete | Show original
Dear Mr. Prabhakaran

This is Anshul Swami. I had ordered an Encyclopedia from your site on 872011.
But Till now I have not receive it.
Till now I had made lots of comminations from your persons (please
refer below mails) .
They always told me within 2-3 days I will receive the Item .
Its now going to be 2 months I have not receive it .
Please ensure me when I will get the item

Regds
Anshul

<[protected]@seventymm.com> Fri, Jul 22, 2011 at 12:45 PM
To: [protected]@gmail.com
Reply | Reply to all | Forward | Print | Delete | Show original
Dear. Anshul Swami

Subject: Order Status Order No:90015612

With reference to your mail, we understand that you have not received
the item "Encyclopedia Britannica Children’s 2011" purchased from
Seventymm.com. As per our records, we are glad to inform that the item
will be dispatch next 48 working hours. And same will be deliver 2-3
working days.

We appreciate your patience and thank you for shopping with Seventymm.com.

And I would conform you that we tried to reach on your number
"[protected]" it was ringing not responding.

For further queries or assistance please contact us at
[protected]@seventymm.com.


Thanks and Regards
Priya
Shoppingsupport Help desk

<[protected]@gmail.com> Wed, Jul 20, 2011 at 8:40 PM
To: [protected]@seventymm.com
Reply | Reply to all | Forward | Print | Delete | Show original
Dear Sir

This is Anshul Swami Form Meerut . I had purchased children
Encyclopedia from your site on dated 08/07/2011,through online
payment.But I had not receive it till date, nor any sort of
communication made by your person regarding it.

I had called your Delhi Office no from there your person confirms the
payment and said it will be dispatch within one week. But I had not
get it. Again I contacted at your Delhi office they asked how i made
payment i told them one of their person contacted me and give me
access to their account and i made the payment online. They confirm
the payment again and told me that within one week they will dispatch
me the Encyclopedia and will give me the dispatch details.

But till now they had not give me any details.

Please help me get the book.

My mobile no is [protected] and alternative no is [protected]. My Address is :

Mr. Anshul Swami
71,Mayur Vihar Phase 1 ,Near Shiv Mandir
E Block ,Shastri Nagar
Meerut City, Uttar Pradesh, India-250006

I am planing to buy some more high value items form your site but i
have to think over it again if such lack of communication (regarding
delivery) remains .
- Show quoted text -


Anshul Swami
<[protected]@gmail.com> Thu, Aug 25, 2011 at 5:54 PM
To: "Seventymm.com" <[protected]@seventymm.com>
Reply | Reply to all | Forward | Print | Delete | Show original
Dear Ms. Priya

WHAT IS THE STATUS OF MY ORDER ?????????.
Please give the answer.I am waiting for your reply.

Regds
Anshul Swami


On 8/19/11, Anshul Swami <[protected]@gmail.com> wrote:
> Dear Ms Priya
>
> I am waiting for your reply .
>
> Regds
> Anshul
>
> On 8/18/11, Anshul Swami <[protected]@gmail.com> wrote:
>> Dear Ms. Priya
>>
>> This is with reference to your below mail.
>> Kindly Refund my money if you are not in position to deliver the said
>> Item
>>
>> Regds
>> Anshul Swami
>>
>> On 7/29/11, Seventymm.com <[protected]@seventymm.com> wrote:
>>> Dear. Anshul Swami
>>>
>>> Subject: Order Status Order No:90015612
>>>
>>>
>>> As per the telephonic conversation, we understand that you have not
>>> received
>>> the item "Encyclopedia Britannica Children’s 2011"purchased from
>>> Seventymm.com.
>>> The item has been sent for procurement and as soon as we get it from the
>>> distributors we will dispatch it for you.This may take 10-15 working
>>> days.
>>> We appreciate your patience and thank you for shopping with
>>> Seventymm.com.
>>>
>>>
>>> For further queries or assistance please contact us at
>>> [protected]@seventymm.com.
>>>
>>>
>>> Thanks and Regards
>>> Priya
>>> Shoppingsupport Help desk
>>

I m Kamlesh Agrawal. I had taken membeship in seventymm on 24th of july. I was told that i will get rented movies in 7 working days and if i m not satisfied with the service then i will definitly get me money back.It was Free-trial one month offer for me as a dell customer.

Sameer agrawal from seventymm.com told me as i said above and told me to transfer an amount of 899.00 via credit card.

I ordered movies "I-SPY" and "Takers" on 30th july and they havn't send me those movies yet.The courier was through some French Express. The courier was also not responsing my order.
Now they have charhed me 899.00 rs and refusing to give money back. Although i had put my cancellation request on 8th of august. Everytime they tell me that we are processing ur request and now when i called on 26/08/2011 about my refund they are refusing to pay me back.
They just ignoring till 26th of august and then take my money and made me paid customer.
Litterally they cheated me.
Please take some stict actions.

I am an axis bank employee.On 4th august, i had heard of some offers about seventy mm.com through my company's portal and decided to register myself in the site with the Rs.1999 plan.However,i decided to postpone my decision as i could not manage enough time to go through the website.On the morning of 5th august i.e 05/08/2011 , i received a call at around 11:11 am from a guy (customer service executive)asking me to register and make the payment as the offer is valid for 12 hrs since the registration process is done.I was asked to log in to the site(user id & password provided by them) and make the payment which i did through net banking platform of AXIS BANK for an amount of Rs.1999/-.Before making the payment i enquired whether the facility is available at my address which is :HOUSE NO:5,USHA NAGAR 1ST BY LANE,AASHROY GUEST HOUSE,NEAR GNRC HOSPITALS LTD,DISPUR,SUPERMARKET,GUWAHATI-781006.He said yes and also added that the facility is available thoughout all locations in india and hence i proceeded for payment.He also asked me to log out of the site and then re-login after half an hour with the user id and password provided by them over phone, so that all the records and my details gets updated.Since then, i have tried numerous times to log into the account and order some DVDs on rent,however i am being prompted with the message "address not yet verified".I mailed back to the site at [protected]@SEVENTYMM.COM and then i have received a phone call telling me that the facility is not available in my location.I was totally alarmed and shocked to hear that my address was also totally wrongly updated in their records by the person who had called me up in the morning so that he could get a sale out of me...I have totally lost faith in the site and I have mailed them several times requesting to cancel my subscription and immediately arrange for refund of my amount of Rs.1999/- however they are yet to revert or provide me a suitable reply..Its almost 12 days now and i am yet to receive my money.....

Regards
Kaushik Hazarika
+91-[protected]

Dear Team Seventymm:

I really wish there were more mails I could mark any longer. Now I seem to have included all mail ID's on your website hoping to catch someones attention who listens to customers.

This has been one of the worst investments I have made by subscribing to Seventymm. Your services are absolutely horrendous and no one in the organisation seems to care are revert to customer requests. Barring that, you seem to have perfected the art of spamming inboxes with your offers. Needless to say, forget me ever again being your customer.

I have ordered movies many times and barring once in the last 3 odd months I have been a member, have they never been delivered. Following is the copy-paste of my mail to Mudit which was sent today and below that is the mail sent in July, 2011. Surprised to see that as a CEO he absolutely doesn't bother to revert and honestly I wonder how DSJ and IVUP remain invested in such a company which does not seem to have any idea or a system about the Voice of the Customer and level of pits their operations are in. I shall be sending copies of this mail to them as well and along with posting it on various social media platforms to ensure that other customers like myself are not ripped off by companies like seventymm.

Hi Mudit,

I have sent you and your organisation a few mails earlier as well. I am astounded by the poor quality of services and customer support that your company provides. Despite repeated attempts to get your organisation respond, it doesn't seem to be moving.
As a thoroughly dissatisfied customer, I request you to kindly initiate action to refund my money. I shall also be advising my friends and family to avoid dealing with your company. Your services truly suck

I shall be looking forward to your reply.

Deepak

Mail Sent on 22nd July, 2011

Hi Mudit,

I am writing to you to as an aggrieved customer. In my experience as a customer service professional, this is one of the most badly managed operations one has come across. We have been ordering movies and as well calling to have the movies taken back regularly. It just doesn't seem to happen !! All the addresses and phone numbers have been shared but so many delivery issues one faces. Even your call center is acutely incapable of connecting to the representatives. I just tried 3 times again.
I would appreciate if someone could get in touch to either have it resolved or have the subscription cancelled.
My Membership :- 636529

Thanks, Deepak


PS: Did a check on a few complaints , here is a link to 174 complaints about your organisation at one of the sites:

http://www.consumercomplaints.in/?search=seventymm

I am a member of seventymm.com since July 2010 till date.I renewed my seventymm account by March 2011 which is an offer of 6 months subscription for Rs.1999 and they promised that I can watch movie of my wish and also they will be sending me gifts worth Rs.3500. Till today I have not watched the movies that I wished which are also not too recent. The movies will be available in the website but if I login I'd get a message that i cannot get it now.this has been happening since 1 year. I have launched many complaints under my id 560032 but the problem never got resolved. More than this the customer care officer would promise that I ll be getting the CD as soon as possible.Looks like the possibilities never came back. Day before yesterday I ordered a movie but the movie agent who has to come and get the previous CD and give the updated one never came nor did they send an email or sms regarding this. And today am not able to make anymore orders,the message keeps coming that I cannot rent.The customer care office Sudharsan who spoke said that the problem is resolved and I can order a movie today but still am unable to order a movie nor did he file the complaint of the gifts. Out of Rs.3500 I have got Rs.55 worth Cds twice unnecessarily.These kinds of fraudulent activities have to be condemned by customer courts and also new members should not get cheated by these cheats.Because you will never get the movie u wanted.

Due to bad quality of movies sent to me, I returned all the movies with me and sent a mail to cancell my subscription/account with them 3 months before the expiry of the same. I also sent 3 reminders as I did not get any acknowledgement . As I suspected, They fraudulently withdrew Rs.1499 from my credit card even though I had not offered automatic renewal (How could they do this when I cancelled the account 3 months earlier). Now, they keep mailing that they are sorry that the refund request has not been taken up and will ask their A/c Dept to look into the matter !!!!!
When I complained to CITI Bank, they said that they could not do much and asked me to get my card re-issued as this way, they cannot repeat the same.
I do not care for the money, but these cheaters must be taught a lesson. Please do something as many people have been similarly cheated.
Regards,
Mathew Abraham, No. 309, Wheeler Rd, Bangalore 560084 Ph[protected]Res)

I have purchased trial subscription from SeventyMM which was offered by EBAY and got worst service througout the month then when I tried cancelling my offer they have forcefully deducted my money which was really very and rubbish. When I spoken to SeventyMM customer care they didn't respond well. and the amount is not credited back to my account. I called them several times and send so many emails, but the issues is not resolved.

I want my money back and would suggest all others not to go with seventyMM as they are really fraud and will deduct any money without any reason.
Note : all these happening since december 2010, But still issue is not resolved. I was very much frustrated with the service and response from seventymm people

My Customer ID: Member ID : 578141

I, Vikram Singh, have a subscription of Seventy MM Movie rental service. My account # is 457456.

I have the following issues with them:
1. When I started my subscription, I was told I could order 1 movie every day of the week. This they arbitrarily changed to Sunday as their day off. When I applied for the rental, my idea was to watch movies over the weekend and that is exactly what I am unable to do. This is a clear breach of contract.

2. The movies I have put in my Wishlist from "their" library are never available.

3. There are sever delivery issues. Many a times, movies haven't been delivered for weeks. Even at this point of time, it has been more than 23 days and yet I haven't received the movies I ordered.

Can someone resolve this case please and get me my refund.

As usual I got some promotional mail from Seventymm.com wherein this company was displaying some encyclopedia CD's for free and some more freebies. I place an order for same on 09-Jun-2011 of which I got an intimation through email. Neither I got the shipping nor the intimation from seventymm.com for almost 10 days. Then I inquire by calling on their customer care number, the answer was "your payment has not received" I send them all the details regarding the online payment and its reflection in my account. Then they say that they will process the order and I wil get it within 3-4 working days. Eventually after calling them so many times finally I got all the CD's 29th Jul. 2011 .... almost after 2 months.
Now again for my other ordered product #90015926 dated 11th Jul 2011 .... I have to beg for it. Its really disgusting.

I HAVE BOOKED 24” LCD VIDE ORDER NO. 90010539.

I HAVE PAID RS.1198.00 AND BOOKED THE ITEM.

I HAVE PAID THRU CREDIT CARD THE BALANCE AMOUNT OF RS.

10792.00. INSPITE OF REMINDERS I HAVE YET TO RECEIVE

THE DELIVERY OF MY ORDER AGAINST FULL AMOUNT PAID FOR 24" LCD TV

SATISH VIJ
[protected]
[protected]@yahoo.co.in

To Whomsoever it may concern.
I was offered a 28 day trial offer for Rs1 through HDFC Seventymm tie up scheme approx a month back. The Merchants Customer service dept gave me all fake assurances in the end to drag me in their scheme showing rosy pictures. In spite of repeatedly telling them to confirm my offer or intimate me at 28 day trial end , i found my card details used for a service which i never even had wanted. After calling 3 times to the merchants customer service to sort out the issue, i got no response from your end.
In the end i was duped I did not want the offer for 6 months at all. I was promised 3 months but was never reflected in my account. I tried cancelling my subscription but no 1 responded.
Frantic calls to cancel my subscription or reduce it to 1-3 months fell in to deaf ears. No one responded.
I want this matter resolved asap or action to be taken against such fraud services rendered.