Seventymm.com Complaints & Reviews

I booked a product with Seventymm.com on 16/04/2012, my name is Subrata Bhattacharjee & Product order number with seventymm is SMA 0100201, It was a Toshiba Laptop, at the time of booking they said they will deliver it within 7 to 10 working days but after 10 days when i called them their customer care told me,product not yet dispatched n will get dispatched n after that whenever i use to call they use to misguide me like , sir your product will get dispatched today evening n i received a mail from them stating that ur product will be dispatched after 5 to 6 days, again after 5to 6 days when it was not delivered i called them n their customer care people like(Mr Purusottam, Mohammed, Syed, Kiran) they again started giving me wrong commitment that ur product is in our hand now n will get dispatched by today evening.

After that on last 2nd of may i got frustrated n cancelled my product n they said u will get a cancellation notification on ur mobile n mail box but till next day i did not get any notification, yhen again i called them they said by msitake ur product was not cancelled yesterday n now i will cancell it n send u the notification, but till today i did not get any notification, today morning when i called them they were repeating the same thing.

now i am really tired n feeling very much helpless because i wrote to their CEO also regarding this n did not get any reply.

Further i request u kindly take this complain very seriously n help me as soon as possible, because on 8th of this month my bank will deduct my first EMI, i told them to inform my bank but their not doing so. pls help me asap.


Regards

Subrata Bhattacharjee
[protected]

Hi

PleaSE Advice When will you refund INR 1468 + INR 800 to me...its been more thane month ???????????????????


On 24 April 2012 20:47, Ninad Chaudhari <[protected]@gmail.com> wrote:

Hi

Please advice,

Q1 i have not received the amount INR 1468/-, by when will i receive the same????????????????? on 24th MARCH HAD PURCHASED ONLINE???TODAY IT IS 24TH APRIL????

Q2 when will i be confirmed about refund of 800 points????????????

Regards
Ninad Chaudhari

On 18 April 2012 17:16, Seventymm.com <[protected]@seventymm.com> wrote:

Visit Seventymm.com Customer Care:[protected]
10am – 7pm (Mon to Sat)
[protected]@seventymm.com
Dear NINAD CHAUDHARI,
With reference to your order SMA0067110, the refund for the below item/s has been processed.
Products Purchased
Product Description Qty Selling Price Refund Amount

SKU[protected] NOKIA C1-02 1
1468.00 1468.00

Transaction Details:
Order No : SMA0067110

Amount Refunded : 1468.00
Date of Refund : 15-Apr-2012

Cheque No : 125761

We regret that we were unable to fulfill this order but we value your relationship and request you to continue shopping with us for new products on shop.seventymm.com.
Warm Regards,
Seventymm.com team
Terms & Conditions apply.

Visit us: shop.seventymm.com | Email us: [protected]@seventymm.com | Call us:[protected]am-7pm)



[protected] Forwarded message[protected]
From: Ninad Chaudhari <[protected]@gmail.com>
Date: 14 April 2012 20:41
Subject: Re: Seventymm.com shopping - notification
To: [protected]@seventymm.com, [protected]@seventymm.com


HI

WHEN ARE YOU GOING TO TRANSFER BACK MY AMOUNT ????????????????????????????

REGARDS
Ninad Chaudhari


On 10 April 2012 19:43, Ninad Chaudhari <[protected]@gmail.com> wrote:

HI

ON 24TH MARCH 2012 HAD ORDERED FOR NOKIA CELL, AND RECEIVED AND CONFIRMATION MAIL SAYING ON 31ST MARCH 2012 EXPECTED DATE OF DISPATCH.

TODAY ITS 9TH APRIL 2012 AND THE PHONE IS NOT BEING DISPATCH??????????????????

WHAT IS THE USE OF BUYING ONLINE ????????????????/

AND I FEEL SORRY THAT I HAVE TO FOLLOW EVERYDAY ON CALL CENTRE WITH YOU....WHY I HAVE TO FOLLOW WITH YOU EVERYDAY ?????

ALL YOUR CALL CENTRE EXECUTIVE ARE LIARs SAYING IT WILL GET DISPATCH SOON...YOU WILL RECEIVE SOON...

1st - Mr. John Victor spoke on 31st MArch @ 11:10 am
2nd - Mr. Mohammed Akibulla spoke on 3rd April @ 10:49 am
3rd - MR. Mujahid spoke on 4th April @ 1:46 pm
4th-Mr.Purushotham spoke on 5th April @ 11:52 am
5th - Mr Arjun D spoke on 9th April @ 10:34 am

PLEASE ADVICE WHY ARE YOU MAKING FUN OF CUSTOMER???????????????????????????

I SHOULD HAVE PURCHASE FROM RETAIL STORE RATHER BUYING FROM YOU ONLINE?????????????/

WOULD NEVER RECOMMEND SEVENTYMM

Regards
Ninad Chaudhari




-----Original Message-----
From: Ninad Chaudhari
Sent: Tuesday, April 03, 2012 10:48 AM
To: 'Ninad Chaudhari'
Subject: RE: Seventymm.com shopping - notification

Complaint No : 259895

-----Original Message-----
From: Ninad Chaudhari [mailto:[protected]@gmail.com]
Sent: Saturday, March 31, 2012 10:30 AM
To: Ninad Chaudhari
Subject: Fwd: Seventymm.com shopping - notification

[protected] Forwarded message[protected]
From: "Seventymm.com" <[protected]@seventymm.com>
Date: 24 Mar 2012 17:30:01 +0530
Subject: Seventymm.com shopping - notification
To: [protected]@gmail.com


On 24 March 2012 17:30, Seventymm.com <[protected]@seventymm.com> wrote:



Dear NINAD CHAUDHARI,

Thank you for shopping on Seventymm.com. We confirm your order as per details below:

Transaction Details:
Order no : SMA0067110

Order Date : 24-Mar-2012 | 5:26:16:88 PM
Amount Paid : 1468.00

Payment mode : Online Payment (Credit Cards)
Customer Details:
Customer Name : NINAD CHAUDHARI

Delivery Address :
D-D/204 VEDANT COMPLEX OPP KORES INDIA LTD VARTAKNAGAR POKHRAN ROAD NO 1 THANE WEST 400 606 Thane - 400606
Email ID : [protected]@gmail.com
Mobile No. : [protected]
Item Details:
Item ID Description Qty. Price(Rs) Expected date of dispatch
SKU[protected] NOKIA C1-02 1 2249.00 31-Mar-2012
Sub Total 2249.00
[+] Shipping & Handling Charges 19.00
[-] Promotional discount 800.00
Total (Inclusive of all taxes) 1468.00
Fulfillment Policy:

The shipment will be delivered within 3-5 days of dispatch from the Seventymm warehouse.
In case of delay in procurement of goods from vendors, you will receive intimation from us with the revised expected date of dispatch.
In case we are unable to dispatch the item/s within the revised date, you can opt for a refund or allow us additional days to procure the purchased item/s.
In case we receive an update regarding the non-availability of the item/s with the vendors we will process a refund.

As a part of the ongoing special offer, you are eligible for following offers from our partners.

Flat 20% off on any ZUNI Jewelry of any value
Redeem Now | Details | Terms & Conditions


Avail 10% discounts on flowers at www.fnp.com/flowers
Your promo-code is 'FNP70MMA10'
Redeem Now | Details | Terms & Conditions
Warm Regards,
Seventymm.com team

Visit us: shop.seventymm.com | Email us: [protected]@seventymm.com | Call us:[protected]am-7pm)

I want to complaint about Seventymm.com for making customer fool,I ordered Micromax funbook free-TATA Photon coupon with this tab,order no. is SMA0097635,i recieved the order on 17-April-12, but without this stuff: TATA PHOTON,User manual,Service Center Card .I complaint many times but no resolutions this seventymm peoples making customers fool.
Complaint Numbers:285010,285040,295767.

Hi,
I had placed an order with Seventymm.com on October '2011-Order ID #SMA0027987.It has been SEVEN MONTHS today since I ordered a movie and there is no trace of delivery and also no followup to my repeated contacts with them.Following experiences with their clueless customer service, who tend to put you in an unending loop, I have stopped contacting the company.
The money involved is not large, but the issue is. Companies such as Seventymm.com seem to take their consumers for granted and such fraudulent companies should be stopped from doing business immediately.

Thanks and Regards,
Moumita

Sir,

I was a subsciber to movie rental service of this company since 2007 and paying regular annual subscription as per my plan. In September 2011 a lady by the name of Ms. Meena, contacted me for renewal of subsciption. She informed me that if I renew my subscription for 3 years, I would get discount plus some gifts in form of DVD's and a DVD player, which has not been received by me till date, however I paid an amount of approx Rs. 12,000 through net banking on 30th Sept 2011.
Sometime in mid Jan 2012 I received a call from seventy mm, informing of discontinuity of movie rental service and was informed that I would be given gift voucher for the balance amount. When I received the gift voucher I was quiet surprised to receive a voucher for Rs 4000 odd, which was much less than the balance amount, which I informed them through mail , but no response. However I went ahead and purchased certain items fro the site, of which two items were not delivered and no refund given despite assurance to do so in about a week's time. I again received a call at the end of Feb 2012 that the balance amount would be credited to my bank account with 10 to 12 days, but thas still not been received even after a month has passed. I have sent them acouple of mails, with no response as usual.

I therefore, bythis complaint seek your intervention and help in this matter.

With regards,
S.K.Rajadhyaksha

I have taken Seventymm Monthly movie services for 3 months in Sep-2011. On which they provided 2 months free of cost. When I started getting CD/DVDs, these are old ones and most 5 out of 6 times stops running in the DVD player. The complaint was made that your CD/DVDs are having scratches and not working. Seventymm has promised to refund the subscription fee if customer is not happy with their services. After that I have made 10-12 complaints till Jan end yet no action has been taken. Even I asked them to recollect the last CD given to me in Mid of Sep-2011 month, yet no one has come to receive the CD. During subscription Seventymm has promised to give 6 Free DVD, which are also not provided.
Since its small amount, I thought it is not worthy to go behind it but I like to teach lesson to these crooks, so I am posting this complaint here. I hope Seventymm can be taught lesson and in future they will not deceive any customer. The member id is 649471

I had opted for a 3 months membership with seventymm last year with which they promised me sets free DVDs which i never received. Then after expiry of their membership tenure (in August 11)they came up with a new scheme of annual membership in which they promised a 2N/3D holiday package & free DVDs, I took this membership for Rs 1800/- & havent received the promised freebies so far AFTER SEVERAL MAIL & TELEPHONIC FOLLOW UPS.

Adding worst to it , now they have closed down the service & i was informed that no promised items would be given to me. Instead they just gave me a refund voucher of Rs 1200 only redemable at shop.seventymm.com(CHOR SITE). fROM WHERE I PURCHASED A PEN DRIVE WORTH RS 780 WHOSE MARKET VALUE IS RS 365 & the funniet part is that the invoice i received along with the pen drive aws also Rs 365.

What a shame & pathetic business ethics these guys posses. All the items on site are highly overpriced. Better go for other options.

E.g. Pen drive 8gb on Seventymm: Rs 780
Sony Pen drive 8gb on Snapdeal: Rs 365

PLS DONT TRUST THESE FRAUDS WHO ONLY MAKE FAKE PROMISES.

This refers to Order No. SMA0058788 placed on the website sevetymm.com on 13 Feb 2012. I have placed order for Sparkles Gold & Diamond Pendant for which Rs. 3168 has been instantly debited to my card. The terms on site said delivery within 7-10 working days - Till date I have not received the product nor got any refund. Have raised a ticket on their site 219868 on which also they are not acting. Wrote to their CEO also still no help. Have been following up on phone with customer care - no use.

The same has heppened to me also. Never received 6 movie dvd pack but offerd me gift vouchers for the value of my movie rental serivce. Ordered a product and i used my vouchers. They cancelled my order without notifying me and offered me my vouchers valid for only 13 days whereas my vouchers were valid for 6 months. Spoke to Meena in the sales team and she was extremely rude to me. The company is full of cheats.

dear All,

i was one of the member of the movie rental service of SeventyMM, but now they has stopped my services with some reasioning. in addition to that they said i am geeting a gift voucher of worth 800/-. but i am waiting for that gift voucher in my mail since 15th feb'2012. but they not yet provided........ please help

could you please suggest me some way to tackle this,


Regards,

Birendra Singh

I opted to buy a DVD from seventymm with COD (Cash on Delivery) Option.
Unfortunately they delivered a wrong DVD.
I called them, they promptly came and took the wrongly delivered product (without replacing with right one).
After a week, I called them, they said they don't have the DVD I ordered for and they will refund.

I did some 8-10 calls to follow up on refund, its more than 45 days now, I am still waiting for the refund.

Assume they charge rental of 10Rs per day for the same cost of DVD, will they now refund with 10Rs/Day for the amount they are keeping with them.
Arrogant people with "Do whatever Attitude"

Hi,

I was called up by seventymm executive and offered an subscription at Rs 849 to rent DVD for five months with very fast and efficient service. I had an account (#661513) since 8 December 2011.

After watching 5-7 movies, i realized there was issue with movie unavailability and delivery for which i had written to them for which they assured that this would be addressed. on 7th February, they wrote to me that the account is active and would expire on 8th may 2012. on 16th feb, while ordering for a movie, i found that the status of account was shown as canceled. when contacted them, an executive from Seventymm.com told me that seventymm.com is canceling the DVD rental services due to issues in movie delivery and availability & forced me to get Rs 1000 gift voucher which can be used on seventymm shopping site. i refused to get these vouchers and in case this account is canceled, i would want the refund.
after that i have not heard from them and they are not responding to may mail either.

This is frustrating as first they call up and offer the service and later on force customers to cancel the account and take shopping vouchers. if you can help, that will be useful or i will have to go to a higher authority.

regards
sunil kumar
[protected]@gmail.com

i have brought shoes from this website .. i ordered on 30th jan, after calling many times they delivered fake branded shoes with left shoe UK 8 size and right shoe UK 9 size on 17th Feb.. i have took screen shot and send them a mail on that day itself.. n after calling everyday also.. they have not took any action regarding this, everyday they say any other reason, like i will check with concern department, or with in two working days, we are gonna pick up or our application is not working ,give me sometime, so that i can give call back.. but they never ever responded. i fed up of these guys, i lost hopes on it..

My name is Murtuza Ranapurwala.

Order Cancellation Reference no: 195906 Date: 15th Feb 2012

I have made an order on 13th Feb 2012 for a valentine diamond earing gift for my spouce and i spoken with the customer executive (Shikha) on[protected] to confirm whether i will get it deliverred by 15th Feb or not. She confirmed with her supervisor / senior and asked me to place the order that you will get it by 3 days max. since it was a valentine gift i did not want to delay it. After getting confirmation from the Executive, i placed the order online and made the payment through Credit card. The next day i again called up to the same number and she told me that your order is not yet processed and would be dilevred to you in 2 days dont worry. I waited for one more day and again i called up on 15th on the same number, this time she said that she is not able to find out my order. She asked me to call again after 1 hour as may be the server is not working. I asked her that give me the person or any senior supervisor number whome i can directly contact for the escalation. She said trust on us as we are a reputed company and tied up with famous celebrity like Sharukh khan and others in bollywood. I said i want to cancel the order right now and she started to convyence me for retain the order and finally when i insited her to cancel this, she gave me customer care number for the cancellation.

I called to customer care[protected] for cancellation. the person gave me complaint number of the cancellation request - [protected]th feb 2012) and told me that your amount would be reverted in 7 - 10 working days. I said how would i came to know, he told me to call again on the same number to confirm. After 10 days, i.e on 29th Feb 2012 i again called on the customer care number where i came to know that my cancellation request is still not processed and the executive (Purshotum) told me that it will be processed in 7-10 working days.

I asked him why it is not processed yet wherein i have already placed the cancellation request 15 days back and again you are saying it is not yet processed and will take 10 days?

when i called on 29th Feb, the executive was not in the position to provide me any assurance or complaint number where i can be sure my amount will get reverted. He said he will go to the finance team to process it in 24-48 hrs time.

Again i called up on 6th March but no satisfactory response from the executive (Purshotum)

Please help me in getting my amount back to my account.

Early response would be appreciated.

I can be reached at [protected]@gmail.com

Seventy MM is really a Horrible online Shopping Site. It was my first bad experience of On Line shopping and first with Seventy MM. I used to receive everyday calls from them regarding the payment and when I made the payment, even after 1 Month, I did not receive my purchased Products. Sure, this is one of the FAKE online shopping company and I would be fool If I again do this Mistake by shopping again with SeventyMM.

I have ordered for THE JUNGLE BOOK (VCD HINDI) for Rupees 464. I have however received the wrong item (English Audio book). I have called about twice for replacement and have been told that someone would come to exchange the item. Nobody showed up.

The most disappointing part is that the Customer Service representative does not know the difference between an AUDIO BOOK and a VCD. Also the Audio book costs rupees 300 while the VCD costs rupees 464. That shows the difference between the two items and I have no idea how this could have slipped someone's notice when they are packaging the item for the customer.

Please give back my money immediately or send me the correct item. If not, then I will take this to consumer court.

VERY DISSAPOINTED.

Ms.Ghosh



(THE JUNGLE BOOK: HINDI VCD)

Order no: SMA0059145
Pay Mode: Paid Full Online
Date: Ordered on 14th Feb 2012

Hi All
I had ordered for a Doraemon t shirt from seventymm.com on the 12th fEb 2012 with which i was informed that i will receive a toy free and total cost of the goods was 399.00 Rs….. i had chosen the option of COD….. i recd a confirmation mail saying that the goods will be delivered to me within 7-10 wds…… i receive a call from seventymm.com on the very same day informing me that i had ordered for 2 t shirts….. i clearified that i had ordered for only 1 with which i am suppose to get a toy free….. the person on the other line said that he will make a note of the same….. i receive the goods on the 24/02/2012 with ther person coming at my office with a parcel from seventymm.com and a bill of 84.00…. on asking the person he said that he has got the bill in error and will get the correct order on the coming monday which was 27/02/2012…… i called seventymm.com customer service on the same day and informed them about the error….. the person told me that he will get back to me after investigation….. after 3 long hours i again called the customer service and they had no reply….. Yogesh from seventymm.com from the dispatch team called back in 5 mins and informed that he will make sure that the correct goods are delivered on the 27/02/2012…..i also informed yogesh that i have recd a dispatch mail on my email id from seventymm that the toy has been delivered and i again informed yogesh that i havent ordered for the toy but the t shirt with which the toy is free..... i was told that they are aware of the and will take care of it..... on monday the person comes with the same parcel and a bill of 84.00 Rs , the contents mentioned on the parcel was misleading as its states 2 Doraemon t shirt and a toy….. on asking the delivery person he said to pay 84.00 Rs and the rest of the balance will be taken care of…. i spoke with 2 people from the customer service team about the error and there again they had no reply…. i have cancelled my order as i do not trust the website anymore….

Seventymm.com customer service number– [protected]
The name of the chair person of seventymm.com is Mr Mudid Khosla….

I would request you to take relevant action agiants the firm and they have caused a lot of discomfort to me….

Thanking you
Nida Birwadkar
Order number– #SMA0058367

I subscribed a movie rental subscription from seventymm.com for Rs.1599 but after a week i realized and noticed that the collections and services they are actualy providing is pathetic and i imidiately opted for cancellation of my subscription in the trail period still they didin't cancelled it and their representative used to come and left the DVD at my doorstep or used to force my faimly to accept the DVD. I mailed them several times i called them and requested to them but they didn't turned up. I lodge a complaint with them. Request you to please help me.

Dear Team,

Request you to kindly through the chain mail I have written to seventymm.com company you will get an idea about the same what my complain.

Till date I have not received my product and they are calling me to say that again it will take 1 week, I am helpless what to do I dont understand.

Regards,
Ashish pandit
[protected]
[protected]@gmail.com
ashish.[protected]@icicibank.com


Dear All,

It has been almost more than 15 days I have raised this query and till date I have not got any kind of revert from any of the concerned person.

Regards,
Ashish Pandit
[protected]
-------- Original Message --------
Subject: [Fwd: Re: Complaint Regarding Delay in Delivery of Order]
Date: Fri, 10 Feb 2012 15:53:56 +0530
From: ASHISH PANDIT <ashish.[protected]@icicibank.com>
Reply-To: ashish.[protected]@icicibank.com
Organization: ICICIBANKLTD
To: [protected]@seventymm.com, [protected]@seventymm.com


Dear Team

As per discussion with Mr. xxxxxx (Contact no. +91-[protected]), I am forwarding this mail to mentioned email IDs.

Hoping for the early and positive reply with result.
--

--


Subject:
Re: Complaint Regarding Delay in Delivery of Order
From:
ASHISH PANDIT <ashish.[protected]@icicibank.com>
Date:
Mon, 06 Feb 2012 09:54:43 +0530
To:
[protected]@seventymm.com, [protected]@seventymm.com, [protected]@seventymm.com, [protected]@seventymm.com, [protected]@seventymm.com

I think there is no one in your company to take care about the customer and his need as well as complaint.



ASHISH PANDIT wrote:
> Dear Team
>
> It is very very painful to write this mail.
>
> I am Ashish Pandit, registered user on www.seventymm.com with email ID : [protected]@gmail.com, so please dont reply with the reason that kindly contact through registered email ID, as I have already mentioned it. Secondly, if you all are not the concerned team then forward this mail to concerned department as well as to head of your organisation also.
>
> Your representative used to call me for using www.seventymm.com for online shopping, i visited the site and placed two below mentioned ordered :
> 1. SMA0051875, Rs. 1024/-, fully paid and status is pending dispatch, Dated :[protected]
> 2. SMA0049879, Rs. 668/-, fully paid and status is pending dispatch, Dated :[protected]
>
> I would like to know one thing that you are claiming that you will delivered the product ordered with 7-10 working days, then why the hell i dint received the product i have ordered on[protected]. I think that the same thing will happen to the product i have ordered on[protected] to gift my wife on valentine day.
>
> One more incident to share, i ordered two products on www.flipkart.com, and on the 3rd day the product was delivered to me, while they are claiming that the product will be dispatched withing 4-7 working days.
>
> I hope that if you have started this organisation with the same concept and if you are not able to delivered the things within the time frame you are claiming as well as even after that also, then forget about the incident when there will be the case that you have delivered the product before the cut off dispatch time.
>
> Request you to kindly revert. If you are not the concerned team then kindly forward this mail to head of your organisation.
>
>
>
>
> --

Dear Patron,
I had (need to put HAD) an account (#663443) to rent DVDs from Seventymm, Bangalore, since January 2012.

After watchign few (as in 5-7 movies only) somebody from Seventymm.com called me, mentioning that seventymm.com is cancelling the DVD rental services & informed that the customer will get the refund in the form of shopping coupons.

It is more than 15 days my membership is cancelled, however not received my COUPON/REFUND.

Let me know how to take this further, as I can’t spend money on calling thier customer support number again & again, & keep waiting endlessly

Regards,
Vivek Seth
M[protected]