Shine.com Complaints & Reviews

One guy Abhishek called me explained the process and then told me charges which are around[protected]/- for the complete below service.
Once I paid 3657/- order no, a different person called me ( ), gave me a pep talk, made it appear as if he was giving me the full service for another 12731 inr, Once I paid this, Order no ; ( the link lasts for 30 min or something), he started again and told me the next part ( which he had explained earlier as well) and demanded 18761/-. Order No - . Once I had paid this, he again explained the last part. By this time I understood what's happening and asked him to send me an email explaining the complete process. So he sent me the below. By this time had paid the 3rd payment and understood a bit late what was happening.
Once i received the email, and asked him to give me 3-4 days. This upset him and he started getting louder and louder asking to pay money for the best results. Understanding what's happening asked him to call be back tomorrow once I have thought over it. But he wouldn't listen. I cut the phone, but he called me again 2 times inspite of me telling him not to call today.

They do this at such a pace that you don't get much time to think, you understand only after you have made2-3 payments. All this happened in 30 min.. so you can understand the pace, you are not given a chance to think.

I request a refund of my money for order no 389834 and 389837

What bothers me is Shine.com being a wholly owned subsidiary of HT times media a very respectable business house and I believed Shine.Com to be professional. Its frustrating to know that a business house like HT media employs such a business model.

As per our telephonic discussion, we are sharing the service details of what we have activated for you for an effective job search/ assistance. Kindly check the details and approve the same with your consent to process the same.

1st Payment: 3657/- order no
Application Booster Package
2nd Payment: 12731/- order no
Resume Writing
Education Verification Plus Package
3rd Payment: 18761/- order no
Interviewing and Hiring Test
Career Assessment Test
Job Profile Verification Plus Package

Final Recommendation :-

As per the discussion for your profile, we are sharing the complete Services recommended for you, We will complete the final 2processes of your profile to go for effective job assistance. a final cost will be Approx INR45000/- +GST Services will be :
Jobs On The Move
Job And Interview Assistance

Your executive called named Vivek from Mobile number ([protected]) and expecting instant payment. When I told him that I will discuss with my wife and thereafter I will made decision. Then he used abusive language and told me that I can't take decision how come you grow in your career... bla.. bla...bla...

Seems he looks very frustrated and his mental condition not good.

Request you to look into ...

Hello, My self sakshi .. today I received a call from Mr.Moshin and he told me that please come to the office tomorrow and i have 3 vacancies in Makemytrip(head office) for chat executive .. and i asked that is paid then he said yes, ma'am, we have this vacancy for you only, ...

He does not advise me of the company but he told me that i am calling from shine .com

and every time I log in to shine.com.. each and every time ... every mail received from a consultancy who asks me the amount (2000/- )

from today onward i am detecting my account from shine because this types is job is not worthy for me..

I was asked to pay rs 3292 for membership fee for 6 months. Which I paid. Now they are asking to pay 7000rs for resume writing.
They are just looting customer .

I want my membership amount refunded.

I have received message from shine about vacancy in MNC and I have contacted them she said to pay courier charge for pen drive and joining order Rs 470 and then Rs 1500 and then Rs 3500 and now asking for 1599 cancelation ammount I inquired about it through Britannia help line they said it's fraud . I'm complaining you to bring it to your notice and help me to get my money back.
+[protected]
+[protected]
These are the numbers through which they come into contact with me.

I received a call via shine.com platform. The person was offering an interview against rupees 1570. Though the amount wasn't paid, the documents were submitted. If the documents are misused the platform will be responsible for it as it does not offer the security to the consumer

Dear sir,
I get the call from shine.com regarding job purpose. Firstly he told me for registration only. Then after registration he manipulate me and take a payment of 21 thousand after a registration of 3100 hundred.
I am asking for refund but they not tell anything.

Shine.com — Money refund request from Shine.com for "Scam/Fraud/Cheating"- Jan-2022

Hello Sir/Madam,

I Pooja Shegokar registered on shine.com few years back but not active. when I am searching for new job change I received a call from Shine.com representative on "08-Jan-2022", wherein he explained me about Paid services of shine.com with Nominal price of Rs.3292/(Annu)-, initially i showed no interest but then he(Vikas) started flattering about the services offered by them, wherein he said they will assign a dedicated "Relationship Manager" for me and she will closely work with me to help me to get new Job within few months with this nominal fees only and i don't have to make any further payment. So, i paid this Rs.3292/- and then she said they will assign a Relationship Manager(Rajni Sharma) and she will call me to get more information about my Job requirement and will help me to find job accordingly as per my preference soon.

Next "Rajni Sharma" (Relationship Manager) called me from Mobile number "+91-[protected]" on "08-Jan-2022" at 2.08pm IST and initially she asked me about my Job preference and post discussion, she told me in order to avail good Job, i would have to get services(2nd & 3rd payment mentioned below) of Rs.Rs. 4673.00/- and Rs. 7197.00/- and i would get service from excellent shine.com for lifetime. So, with hesitance, I paid next payments of Rs. 10619.00/. Next again she gave me new invoice of Rs.13931.01/ and I asked her clearly this is my last payment she said YES. As she said this is last payment and they will ask for no further payment but post this she again said i would have to avail another service(4th payment mentioned below) by paying Rs.13931.01/ and I paid that same, in same payment I sked her as to give me written email as this is my last payment she denied and talked rudely . But still she gave me new invoice of Rs. 17700.00/- with hesitation then i told this so wrong/fraud and i denied to pay and she connect my call to connect to finance manager, I spoke to Finance manager, he said this service is must to get good job, if i don't avail this then other other 4 bought services would have no meaning and will get "forfeit" and I asked him to refund my amount and he is ready to give me in written as this my last payment. So, I denied for sixth payment of Rs. 17700.00 i understood something fishy here. So, i told them to refund my money back they denied and I said I will do case on the, . They said nothing will happen as this is reputed company of Hindustan times and denied for refund. I don't need any service from shine I need my money back.

Below are payment i made to shine.com:-
First payment (Paid) -- Rs.3292/- (Product :- Application Booster Package)
Second payment (Paid) -- 4673.00/- (Product :- Education Verification Plus Package)
Third payment (Paid) -- Rs 7197.00/- (Product :- Job Profile Verification Plus Package)
Fourth payment (Paid) -- Rs.10619.00/- (Product :- Professional Summary)
Fifth payment (Paid) --13931.01/- (Product :- Career Assessment Test with Expert Counselling)
Sixth payment (I denied as understood something fishy here)-- 17700.00/- (Product : - Job and Interview Assistance)

Client Number-
Annu and Vikas - [protected]
Rajni Sharma and Finance Manager - [protected]

I attached the receipts of every transaction.

I would really appreciate and be thankful to you, if you could help me get my full amount refund from Shine.com at the earliest.

Please let me know, if you need any other details or information from my side.

Thank you very much for you help in advance.

Thank you & Best Regards
Pooja Shegokar

I got a call this morning stating to pay for enrollment to a package for the amount INR 2005/-. I enrolled for the same and was told that I will be contacted by a relationship manager.
When the relationship manager called, he again said that for verification you will have to pay INR 5, 320/-. After paying that, they asked for another payment for another verification which I declined stating that I will have to consult with my father as the amount was huge - INR 9556/-.

The person was pressurising to make the payment and when I told him that I will have to consult with my father and will get back to you, he said that you have to make the payment now itself otherwise your enrollment will and then he told me that there is no refund policy. (No refund policy was not told to me at start)

I told him that, you should have told me in advance that there will be 2 payments required, I would have told you in advance that I will consult with my father for the same.

He ended the call by saying that we have ended the process and there would be no refund.

My humble request to you, to please refund the amount.

Please find below the 02 payment receipts. And also in the third attachment, you can see, that INR 9556/- payment was told to me and sent to me after the payment of INR 5320/-.

[protected] Forwarded message[protected]
From:
Date: Sat, Jan 8, 2022 at 12:59 PM
Subject: Your Shine learning payment confirmation

Shine.com
Your Shine learning payment confirmation

Your Invoice details:

Transaction ID IN20220108_611064_125755
Name Aakash Thirani
Amount (INR) 2005.00
Address
City
Description
Security Alert: In case you receive a suspicious mail from anyone claiming to be a client of Shine, asking for your personal information or some money by pretending to offer you a job please do not respond to such mails and bring it to the immediate notice of Shine.com by writing to us at [protected]@shine.com. Please note that such offers / emails are a violation of our Terms and Conditions, and Shine.com does not endorse such communication with candidates.

[protected] Forwarded message[protected]
From: [protected]@payu.in
Date: Sat, Jan 8, 2022 at 3:36 PM
Subject: Your Order at www.shine.com is successful

Dear Aakash Thirani,

Your transaction with www.shine.com was successful

Transaction ID: IN20220108_[protected]_[protected]
Merchant: www.shine.com
Amount Paid: 5320.70
Order Date:[protected]:35:01

For any information pertaining to the status of your order, please contact www.shine.com

Thanks and Regards,
PayU on behalf of www.shine.com
payu

Click here to unsubscribe

[protected] Forwarded message[protected]
From:
Date: Sat, Jan 8, 2022 at 3:36 PM
Subject: Proforma Invoice

Do Not forward this mail, it contains links which allow direct login to your Shine account.
logo logo


Proforma Invoice

Proforma Invoice

Dear Aakash Thirani, Thank you for showing interest in our service!

We are enclosing a Proforma invoice for the services ordered and will process them as desired on receipt of your remittance for the amount invoiced.

Proforma Invoice ID
IN20220108_611201
08-Jan-2022
Product
Price (in INR)
Job Profile Verification Plus Package
Rs. 6099.00/-


Featured Profile : 90 days
Rs. 1999.00/-


Sub Total Rs. 8098.00/-
GST Rs. 1457.64/-

Total Rs. 9556.00/-
PAY NOW
With Regards,
Shine Learning Team

Today (08.01.2022) one of the employees of Shine.com by name Siva, mobile No. [protected] has cheated me and booked two orders by wrongly guiding me.

1. Order No. CP 389028 for Rs. 12, 978
2. Order No. CP 389017 for Rs. 6, 548

He has called me to process the order 388547 placed by me on Shine.com two days ago for Linked in profile writing service and during the discussion, he made me to pay for the above two orders by guiding me wrongly.

I am a paid member of Shine.com and I should not be cheated by Shine's team like this.

I request you to escalate this issue with the concerned authority at Shine.com and help to get refund of the amount Rs 19, 526/- back to me at the earliest. I also request you to take serious action against the person as such people are spoiling the image of the organization and Shine's credibility is at stake.

Awaiting your prompt action please

Regards,

M. Lakshmana Murthy
[protected]

My experience with Shine is very similar to listed here. They sell dreams and promises on phone in incremental amounts. IT started with 3000 for premium account, then 7000 then 13000. While paying 13000 I asked if this is the last payment for all services. The sales agent said yes. I was shocked to see one more proforma of 20, 000 within a minute later. I did not pay this 20, 000 proforma as I realised I am getting fooled.

My regret is I did not see this webpage before paying anything to Shine. It is outraging to see shine has been doing this tricky and predatory marketing since 2013 and no action has been taken against them.

Really shame on shine.com and Hindustan Times group.
It is also shameful to see good sales agents being tasked to fraud people in need and despair.

A month ago I got a call from shine.com saying they will assist me in searching job for that they charged me approx 2, 00, 000.00 as different kind of services, but I haven't received any job reference calls which is suitable for me. Today as on 07-Jan-2022 I got a call from [protected] and said as I haven't got any assistance from shine.com they will refund my money for that they asked me to raise a complaint in shinecomplaint.co and as a verification they asked me to pay Rs. 10 using my credit card and they debited Rs. 31113.00 twice and Rs.9000 one time. please help to get refund of my money

Yesterday I requested for professional services on Shine.com. I got a call from Aman who explained to me about the application booster package and asked me if I would like to move forward I went ahead and I was asked to pay my first amount of 3292. I was told that since I was looking for senior roles I will have to do more to make my CV visible so the team will make suggestions to me on what I should go ahead with. Next I received a call from Rohit saying he will be my personal adviser and he mentioned that shine offers assistance in 10 countries and also due to the pandemic companies or other countries don’t look at profiles unless they are per-verified. I argued with him on this but he assured me that based on their experience candidates received better offers I’d their profiles are verified after which I was charged for more services of 5545 and 10244 rupees respectively. By now I’m out of 18000+ rupees already and too deep into the process to back out.
Next he said that I should go all in because I’m applying for a senior profile and I should calibrate my CV to guarantee my changes of landing a job with a good brand and that Shone offers professional CV writing services and said that this will be the last step of the application and you won’t have to pay after this and then I was given an invoice 16634 rupees. I went ahead after some back and forth.

He said that now considering you have busy schedule and you want to be apply jobs using your phone and on the move so you will get WhatsApp notifications on matched jobs for you to apply. That service is an additional buy and I was asked to pay 24779 at this point I got more skeptical and said that I don’t want to. He said that you’re already investing so much and you will anyway recover all the investment from your first salary. I became insistent that I don’t want to pay and that the remaining services should be activated. He duped me by saying that until you complete the whole process he cannot start my application. When I asked why, he said because we have a set process and we do not offer refunds so you have to buy this last service and then you’re good to go. I’m already out of a lot of money and I still trusted this man and went ahead. Now I am out of 58000 rupees and I now know that there is no refund available. I’m complete stuck.
These guys have to audacity over that to upset me a certification saying that it’s government recognised and if I do 1 certification I will be able to access better paying jobs and it’s a very small investment towards a bright future. And then send me an invoice 30323 rupees.
At this point I fully lost it and was transferred to Shivam who said the certification is essential for me to move ahead in the process and they will not be able to refund everything I have paid for so far so I should take the course up. I was adamant and then the call was transferred to Jatin - he yelled at me and spoke to me rudely and didn’t give me a chance to speak and then I was transferred back again to Shivam. He played the good cop now and assured me that each of the services I have paid for will benefit me and this certification is government approved and that they are a Hindustan times company a known and trusted brand. The certification of master of workplace skills is recognised and recruiters prefer hiring people with the certification. If I don’t want to do it I can skip it but I should still play for it so that the recruiters know that I am pursuing it.
Considering how stuck and vulnerable I am feeling at this point I made the decision to go ahead and make the payment and requested them to immediately start my services. At this point they said they will have Rohit get in touch with me again. Rohit took my call and said that I am left with one last step and I’m set - in between all this he kept asking me to compose an email from my ID and send it to [protected]@shine.com mentioned that my services should be started at an urgent basis.
Next he said that I should undergo 2 more certifications to make my profile stronger and sent me an invoice Of 53098 rupees. At which point I lost it and started holding him accountable and then he transferred my call to Shivam who kept saying and tried to gaslight me by saying that I already told you you have to do multiple courses and I’m trying to help you. This is the point where I told him that I will right now send out a tweet and threatened to take legal action and raise a complaint. He backed down and said that if you don’t want the certification you don’t need to take it and the other services that I paid for will be activated.

With this entire experience I have completely lost trust on the brand and I just want a refund. I don’t want any of your services just please refund my money and I’ll be at peace. You looters have taken terrible advantage and I don’t know how you’re able to operate but you should be disgusted at yourselves and step up if you had a conscience and do the right thing for once.

Today I have received call from shine.com customer executive he promised me to provide me job and asked me to pay amount for assistance around 3500 then I have a link and invoice and I have paid the payment of Rs.3, 365.47 to PAYUSHINE via HDFC Bank NetBanking..
Now one of the representative is asking more money around rs 5200 for further process while the executive who had forwarded my call to account person promised me tht there will be no other charges to pay from my side.
This is not a professional experience for me therefore I am requesting you to please kindly refund my money as I am not willing to get any service from you.
An early response will be convenient to me.
Your transaction with www.shine.com was successful

Transaction ID: IN20220103_[protected]_[protected]
Merchant: www.shine.com
Amount Paid: 3365.47
Order Date:[protected]:12:56
Customer Phone Number: [protected]
Regards
Ashvini Kumar Singh
[protected]

I got a call from Shine.com. It is a fraud job portal. They asked me to pay 3000 for resume boosting and application highlighting., which i did. I then got a call from shine again asking 5192 for verification of the profile. I said the hidden charges were not told earlier .However, I can now see from the internet that many people have lost money without any jobs. I have sent an email asking for the refund. This is a big fraud company.

Completely fake job portal. "I lost above 12k . One of your recruiter +[protected] contacted me and asked money for registration, after that they set telephonic interview, and they said I got that job and after they asked money for documents verification and bond, after this all payment they didn't contact me. And they pickup my phone, pls refund my money."i know many of you get this incident from them. Pls don't fall for they offer. How can cheat like this. They took 6500 for document verification and 5500 for bond. Arrest them

I had registered on Shine. Com for jobs and I got a call from Shine member telling that i got a job at Appolo hospital Bangalore.
I paid 1800 for registration and 5500 for offer letter. Later i did not get any other job and they are not receiving my calls also.
Kindly help to get my refund amount back.
Really mentally disturbed after this issue.
Shine person contact details : [protected]
Name: Shruthi

I would request you to refund the amount which I paid today for the services. The reason behind the refund request is the wrong commitment and intend to force the customer to pay the extra amount.

Today I got a call from Mr Sharma([protected] and +[protected]) from shine. Com. In which he told me that I have to take service which will cost me INR 3292 for the "application Booster package" for 6 months. The performa invoice no IN20211230_607634. I made the payment through paytm . The transaction Id IN20211230_607634_183329.

After that, I got a call from ([protected]) (806857 one who is saying he will take care of my account and do the needful changes in my shine profile and I got more calls for the job. Then he said I have to enhance my profile and for the same, I have to pay INR 9440. I said this was not informed by the executive who sold the "Application Booster Package" during the call. Where he was saying he is on a recording call. One should check the recording line. Then I got the mail Performa Invoice for INR 9440 at 7:08 pm 30th Dec 2021. Once o made the payment and got The transaction ID IN20211230_607660_192159 and I shared the same, then he said I have to pay another amount of INR 14158 against the performa invoice. He said he send 2 performa one of INR 9440 and another of INR 14158 and I told him that i got only 1 that of INR 9440 now you are saying I have another Amount of 14158. Whereas I got the performa invoice of 14158 at 7:23 pm 30th Dec 2021after making payment of 9440. So I told I don't require this service which is almost 25000 and why he is not sent both performed at the same time, then I could make a call to make the payment or not.

I told him to process the refund then he says you have to make a payment of 14158 . And there is no refund policy of shine. Com. I made a total amount of INR 12732
This is a clear case of fraud from shine. Com to misleading the customer.

Hello,
I am very disappointed that Your representative doesn't know how to talk to the other person.
I know they all are working hard but They should know who they are talking to.
Please its my humble request to you that please give full training to your workers.
I have a recording of this call where he said "MUKUL NAMA BOL RHA HE KYA??""
Is it wright way??

I was contacted by Mr. Shubham a representative of Shine.com on 28 December 2021 and again on 29 December 2021. On 29 December 2021, Shubham informed me that I have to pay Rs. 3, 292/- for activation of my services where a relationship manager will be assigned to me for discussion my resume and helping me target the right jobs according to my profile. He also informed me that this relationship manager will send my resumes to all jobs in the market which are active on job portals including those jobs which not on the job portals.

Thereafter I got a call from one Mr. ShivaKumar on 29 December 2021, stating that he has been assigned as the relationship manager for my profile. He after showing a rosy picture of obtaining lucrative job with MNC's like Boston Consulting etc., sent me a payment link of Rs. 5192/- and stated that I have to pay this amount for verification of my educational credentials. I asked him do I have to pay any other amount other than what is mentioned in this mail. On which he started his scripted answer saying ' I am the single window contact and no one other than me will contact you for any money and only the finance team will decide on the payment and send the link'. On which I told him you have not understood my point which is I want to know do I have to pay any money other than what is mentioned in this mail of Rs. 5192/-. He kept on repeating his scripted answer of ' I am the single window contact and no one other than me will contact you for any money and only the finance team will decide on the payment and send the link' after much persuasion he said no. Since I needed a job as I have not been working for last 8 months, I agreed to pay the money.

Once I paid the amount of Rs. 5192, he sent me another link for payment of Rs. 9556/- which I refused to pay. I also asked for a refund of the money which I had paid. He said you have to pay this amount and also said that Shine does not have a refund policy and was pressurizing me to pay the amount. He then transferred me to another person who claimed to be Shivakumar’s senior Prashant (whose English was as bad as Shine.com's intentions) He repeated the same scripted answer, so asked him to ask the representative who spoke to me to call me back. Shubham has not called me at all thereafter. These people have a peculiar habit of intimidating the other person by saying your are shouting and you are wrong, whereas the fact is that we are not shouting and are making a valid point.

I want a refund of my money since Shine’s representatives have mislead me in paying a total amount of Rs. 8484/- by misrepresenting about the amount to be paid. Also pay an additional amount of Rs. 9000/- for taking advantage of the situation and causing me mental harassment and agony.