Verified Support
Oct 28, 2021
Shine.com Customer Care's response Dear Sir,
Greetings from shine learning.
We are deeply saddened by the loss that you and your family have encountered. Our condolences.
Refer to your complaint, we would like to notify you that Shine learning provides various career assistance services, which will assist in increasing the visibility and probability of your profile to get shortlisted by the recruiters and consultants and it does not give any job assurances or guarantees to provide jobs.
The response from the consultants/recruiters depends upon the availability of job opportunity with them which exactly matches your profile.
We would like to update that our servicing team had called you up and clarified all the things on the welcome call as it is an important part and the first interface to interact with our clients to initiate the services. On the basis of your acceptance and verbal consent, we had initiated the services.
You are further informed that the we have our dedicated Customer Support Team for the resolution of complaints raised by job seekers/candidates who have availed the services from Shine Learning and they help the candidates in resolving their issues.
If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.
Regards,
Team Shine