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Shine.com Complaints & Reviews

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Updated: Jan 22, 2026
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R
Ranjankumar Nanda
Oct 7, 2020
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Address: Orissa

Today morning i received a sms from shine as my cv is selected for reliance jio-back office salary 12k to 45k for more info please call [protected], than i called today morning as above mentioned number she describe me everything and said please pay of rs 850 than i got a call from ms Mahi singh
([protected]) she asked me only 2 question than said you are selected your salary will be 29k per month we have vacancies at 4 location in Odisha which one is your nearest place you joined there than said please pay 850 rs than im getting WhatsApp call from first number last digit (7826) said send money .i am confused how Reliance jio company selected staff only asking 2 question so i did not send money ..than she called me said i have your Aadhar card how i will do misuse with your document see, she threated me .. Requesting shine team please dont do like this with anyone, its very bad.
If any kinds of misuse with my document I must go to police station for help .i have all recording and WhatsApp screenshot for proof purpose .
+2 photos
Aug 13, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2020
Shine.com Customer Care's response
Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
I m one of the affected person in this shine.com
In the name of LG company recruitment of supervisor posting, someone sent offer letter to my e mail, then they ask to fill the application form, in that application form having t shirt size, Id card details, then I filled all those things what they need, finally submitting form, but they never tell me to pay any amount first a fall, then only said like u pay 800 rupees then it will be refundable, I m also sending that money to get a job, then again they called me, they said go and check email, I ll go and check mail, in that mail they asking 1550 for account opening, I said her, mam I don't have money, she forced me a lot, U have to send Then only ur amount refundable what u paid previously, then I have arranged with friend's help, Then send money and again they called me, they said to sending ur Atm card, I'd card, dress, offer letter, location all the details are kept in that courier, for that u ll pay 2730 rupees, and they also said this is the final amount, and also they said the whole amount will be refundable within 24 hrs, I told them, I can't I can't, after that they are forced me, block mailing me, so that I sent that money to get all the money, they finally said ur courier ll received tomarrow and Ur money also, today morning I ll call them, I was asked when my amount refundable ? They said today evening, but within few minutes I recieved another mail from there, which is having another amount payment process that is they asking employment verification amount 3850, after seen that mail, I called her for asking that matter, they are shouting me, U ll pay u ll pay, I said I m gonna police station, they said u go, not issues, go go tata bye bye, they are no 1 Fraud 😭 I want my money back 😭😭😭😭😭😭😭😭😭😭🙏🙏🙏🙏🙏

They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748735 - Image #0
They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748735 - Image #1
They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748735 - Image #2
They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748735 - Image #3
They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748735 - Image #4
They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748735 - Image #5
They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748735 - Image #6
They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748735 - Image #7
They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748735 - Image #8
They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748735 - Image #9
They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748735 - Image #10
They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748735 - Image #11
They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748735 - Image #12
Kalpana Ashokkumar's reply, Oct 15, 2020
Please shine.com help me to get my money back, otherwise I ll share about ur . Com and that fraud company through all social media
I ll share that fake company contact number, Shine.com plz immediately take action

No: [protected]

No: [protected]

They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748739 - Image #0
If I ll not get my money back, definition I ll share about ur website via all the social media

They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748742 - Image #0
They asked me money than after giving threatening to me as they are going to misuse with my document - Comment #3748742 - Image #1
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    Shakila C
    Oct 6, 2020
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    Address: No 345 saraswati nagar extn Thirumullaivoyal

    Hi recruiter called me and ask to fill the application for bank job. And she asked me to pay 49 rs. I also made transaction through debit card but. Instead of 49. 10049 was debited from my account. When i asked recruiter she asked me to apply for refund. When i tried. Again otp came. So i didn't do that. When i asked her to refund my amount she said she cannot refund it. So please help me to get my amount refund
    +1 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    Oct 07, 2020
    Shine.com Customer Care's response
    Dear Sir,

    Thank you for contacting us.

    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

    This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

    Regards,
    Team Shine
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      suryanshividya
      Oct 6, 2020
      Resolved
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      Oday i got a call from a company via shine.com. The lady told me "you're offered me a job in hdfc bank, for that i need to send my documents, photo and aadhaar card. On that basis i wll be shortlisted for interview which is to be held after 30 min but before interview i've to pay her rs1850". So i did a little investigation, there were numerous fraud alerts regarding data-entry jobs. So i simply replied her that i'm not interested ". After listening this she threatened me my documents will be blocked for 3 years and i'll get job nowhere. Is it really possible to block someone's document??? Actually i sent my graduation marksheet
      +1 photos
      Aug 13, 2021
      Complaint marked as Resolved 
      Shine.com customer support has been notified about the posted complaint.
      Verified Support
      Oct 07, 2020
      Shine.com Customer Care's response
      Dear Sir,

      Thank you for contacting us.

      Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

      This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

      Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

      Regards,
      Team Shine
      Did they do such kind of things or not please inform me because this is happen to me also. They also threated for blocking my marksheet for 5 years
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        T
        Thakur DsIngh
        Oct 6, 2020
        Resolved
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        Address: SHINE.COM

        Dear Sir,
        I have trust in shine.com for job-seeking, but this site is leaked my personnel information to too many other institutes/brokers, etc. where I have received unaccessory text, What's up messages & call,

        KINDLY SUGGEST how to Stop this type issue

        my mobile number is[protected]
        My name is - Deepesh Singh
        Aug 5, 2021
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Dear Sir,

        Greetings from shine learning.

        With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

        Regards,
        Team Shine
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          O
          Om Shiva
          Oct 5, 2020
          Resolved
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          I received phone call from this number +[protected] calling girl name is priya Sharma she told me about Job in hdfc bank and she told me about Rs 750/- PRC in two steps she told me after first round I have to pay Rs 375/- and then after Second round i have to pay Rs 375/- more total Rs 750/- . I had paid Rs 750 / - on to step in 1st step Rs 375/- and in 2nd step Rs 375/- then after two days I received confirmation letter on my mail from shinerecruitment.[protected]@outlook.com but after that they send me 2nd mail on that mail they demanded Rs 2500 / - Mor for verification step but I rejected this offer but my Rs 750/- not refunded by them I want my money back so please help me 😞 All numbers by they called me Priya sharma +[protected] Bhavesh Malhotra +[protected] Rohit +[protected] E mails by I had received mails shinerecruitment.[protected]@outlook.com
          +7 photos
          Aug 5, 2021
          Complaint marked as Resolved 
          Shine.com customer support has been notified about the posted complaint.
          Verified Support
          Oct 07, 2020
          Shine.com Customer Care's response
          Dear Sir,

          Thank you for contacting us.

          Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

          This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

          Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

          Regards,
          Team Shine
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            A
            Adaita Behera
            Oct 5, 2020
            Resolved
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            I got a call from an executive from Shine.com to activate paid service for provide job opportunity and asked to make a payment of via an email link 3657 to process a premium service. I made the payment.

            Post that a dedicated person was assigned to carryout professional and educational verification. For the verification process, again asked for a payment of 5192. I made the payment.

            Again they said the payment was only for the professional verification and for educational verification asked for another payment of 9663. This is when I suspected that it is fraud.

            Please help me recover my money.

            Thanks you in advance
            +1 photos
            Oct 5, 2020
            Complaint marked as Resolved 
            We already had a discussion with the shine.com customer care and all confusions were clarified.
            Shine.com customer support has been notified about the posted complaint.
            Oct 05, 2020
            Updated by Adaita Behera
            There is typo in the first paragraph. It should be:
            asked to make a payment of 3657 via an email link to process a premium service.
            Oct 05, 2020
            Updated by Adaita Behera
            Email IDs of the fraudster:
            [protected]@shine.com
            [protected]@shine.com
            Oct 05, 2020
            Updated by Adaita Behera
            Phone numbers I received calls from:
            [protected]
            [protected]
            [protected]
            Verified Support
            Oct 07, 2020
            Shine.com Customer Care's response
            Dear ADAITA KUMAR BEHERA,

            Refer to your complaint, our team had called you up for the welcome call, hope all your concern has been resolved.

            We request you to please utilize the service and take a maximum benefit of it.

            If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

            Regards,
            Team Shine
            Hi Team shine,

            The same incident happened with me, Below are the details and snapshots:

            On 13 october i received a call from an executive name brijesh kumar([protected], [protected]) from shine.com to activate paid service for provide job opportunity and asked to make a payment of via an email link 3292 to process a premium service. I made the payment.

            Post that a dedicated person(Abhimanyu, emailid:abhimanyu.[protected]@shine.com, contact Number:[protected], Mobile number[protected]) was assigned to carryout professional and educational verification. For the verification process, again asked for a payment of 4673.This is when I suspected that it is fraud.

            Please help me recover my money.

            Thanks you in advance

            Fraudulent activity, took money - Comment #3748624 - Image #0
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              Vaibhav Mestry
              Oct 5, 2020
              Resolved
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              Resolved

              Hello, on 2nd September 2020 i got call from shine.com telling me that the guy calling me from shine.com he said me that there is interview in mumbai, if you want job you can apply there. I said ok and he gave me job address and everything. I left my house morning 8:00am and visited that company. It wasn't a company its just a small cabin where 1 guy is seating and taking my interview, its not a interview also he just asked my name and he asked me for 700rs, i said why should i pay 700rs. Then he said its just a registration fee if you dont give you won't get job, and i was in hurry because i am having issue with financial problem so i gave him 700rs and he said me that he ll call me in 2 days and he gave me receipt. He called me after 2 days and he said me your cv is in under process. So it will take 1 week to accept from company. After 1 week i call him he said it takes more days because of covid pandemic. So i called That guy who is accusing that he is from shine.com, the guy said i will mail him and tell him to talk with you, i said okay. Then the guy call me he said you are successfully applied for doing job in 3iIntouch Solutions. So i said okay and after 1 week again no response. So i complaint about that 3iIntouch Solution guy after that the guy send me Sucide messages in whatsapp and then i tell this to the guy who saying that he is from shine.com, the guy me and that 3intouch solutions guy talked with each other and then the 3intouch solutions guy is like he didn't said me anything. And now I Call Shine.com and they are saying they don't call for job and interview then why we getting call from shine.com text written on true caller. I have evidence from 2nd September to till now with call recordings, receipts and Sucide Threads so please contact me
              +1 photos
              Aug 9, 2021
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Verified Support
              Oct 07, 2020
              Shine.com Customer Care's response
              Dear Sir,

              Thank you for contacting us.

              Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

              This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

              Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

              Regards,
              Team Shine
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                S
                syedfarman
                Oct 5, 2020
                Resolved
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                Address: Uttar Pradesh - Varanasi City

                सर shine .com में मैन 10 महीने पहले 27255 र पे किया था नौकरी के लिए आबि तक कोई नौकरी नही दिलवाई मैन जो पेमेंट किया है वो पैसा वापस किया जाए - धन्यवाद । Syed Farman Haider - [protected]
                Aug 5, 2021
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Dear Sir,

                Greetings from shine learning.

                With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                Regards,
                Team Shine
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                  Manisha Lakra
                  Oct 2, 2020
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                  Website: shine.com

                  I received a call from Bikash Chauhan claiming that he is from shine.com. He told me my name has been selected for DPS Kolkata so I need to pay the verification amount of ₹2000 (and like a fool I did) after that he managed a call with the HR he was claiming a charge of ₹3500 for document verification I completely denied and I told I want my money back so they said I need to pay the cancellation charge of ₹2580 and I did that too after that they were again charging higher amounts activation fee and all I completely denied. I told them I want my money they said I need to wait for 7 days.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Dear Ma'am,

                  Thank you for contacting us.

                  Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                  This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                  Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                  Regards,
                  Team Shine
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                    Akhil 007
                    Oct 1, 2020
                    Resolved
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                    Resolved

                    Taken money in the name of employment and not responding
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    Dear Sir,

                    Greetings from shine learning.

                    With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                    Regards,
                    Team Shine
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                      D
                      dd1975
                      Oct 1, 2020
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                      Resolved

                      Fraud by shinelearning.com on the behalf of shine.com

                      Address: Shine.com, 11th Floor, Park Centra, Sector – 30, Gurgaon, Opp. 32nd milestone Phone - 0124-4312500/01, 18005727007

                      Shine learning account department lured with employment opportunities and high package on the basis of services. They forced me to pay 42000 phase wise but after 1 month no output. When i reached them to refund amount then they are denying to pay. Yet i didn't get any call for job interview which they commited. They only make fool on the basis services.aq...
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                      Venkat Haridas
                      Sep 30, 2020
                      Resolved
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                      Resolved

                      Address: Bangalore

                      Hello team,

                      Due to Coivid effect i have lost job in April and still hunting job, i have registered to Shine on 16-Sep-2020, later received call back from Poonam from Shine on 16-Sep-2020 made payment on 2949/- told that i will be getting shop 100% without any additional amount, later next day again getting call from s.[protected]@shine.com, he was me to pay 5800 rupees. Even after multiple calls to customer care, mails till now there is no service offered or job offered me. Please help
                      +2 photos
                      Aug 18, 2021
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 07, 2020
                      Shine.com Customer Care's response
                      Dear Sir,

                      Greetings from shine learning.

                      Refer to your email, we would like to notify you that you had made the payment of Rs.2655/- for the service which has been initiated.

                      Furthermore, you are our most valuable customer, therefore; you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not.

                      Request you to please utilize the service and take a maximum benefit of it.

                      Moreover, we are neither a recruitment firm nor a consultant or recruitment partner of any employer. Shine.com is a platform that is used by consultants, companies, and recruiters to find the right match for an opening.

                      We deeply value your relationship with shine learning and are committed to providing you with the highest level of service.

                      Regards,
                      Team Shine
                      Till now there is no calls from any one of you...looks like you follow ups will be done only for payments later after receiving money, entire team will forget. This shows only money is important nothing else..

                      Even in difficulty situation payment was made by just by hearing Poonam statement, later you had clarified different and what ever she has committed before making payment is different.

                      why such wrong updates are passed to us, this is really making bad impression for the entire shine team
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                        Sidd8888
                        Sep 29, 2020
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                        Resolved

                        I got a call regarding resume highlighting and job offer. He told me to pay rs 2499/- for highlighting your resume for recruiter. And he told me job will be 100% guaranteed if you pay the amount. He mailed me the link of payment and i paid, than again he called me and told within 7 days company will take skype or telephonic interview but for that you have to pay 6720 rs.. What the hell?? I told i wont pay.. I was jobless for 6 months and they did this to me.. Please i want my money back from shine..
                        +1 photos
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 01, 2020
                        Shine.com Customer Care's response
                        Dear Sir,

                        Refer to your concern, we tried to contact you but unable to get through, request you to please share the convenient time for the discussion.

                        Regards,
                        Team Shine
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                          Shreya sha
                          Sep 29, 2020
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                          Resolved

                          Hello this is shreya sharma. I have submitted rs 1500 on 17th august regarding registration form of airlines service. I gave this money through paytm on bhikam singh account.. By getting convinced by ritu. I have made an application of cancellation of form on 17 august onwards because i wasn't sure to pay any further amount as they were demanding more money to process my application further.
                          Therefore i got a mail from the company that my money will be refunded within 45 days.
                          I have still not received any information regarding my refund.
                          They asked us to wait for 45 days which are completed now.. Now all phone by ni number which is provided by them are switched off.. And they are not reverting over mail also..
                          Supportive screenshot of my chat and communication through mail are attached below.
                          I request you to take appropriate strict actions against them and help me to resolve this.
                          Help
                          +3 photos
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Shine.com customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 01, 2020
                          Shine.com Customer Care's response
                          Dear Shreya,

                          Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                          This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                          Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                          Regards,
                          Team Shine
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                            Bajirao Mastaani
                            Sep 29, 2020
                            Resolved
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                            Resolved

                            Website: shine and Glassdor

                            Hello this is Shreya sharma. I have submitted Rs 1500 on 17th August regarding registration form of airlines service. I gave this money through paytm on bhikam singh account..by getting convinced by ritu. I have made an application of cancellation of form on 17 August onwards because I wasn't sure to pay any further amount as they were demanding more money to process my application further.
                            Therefore i got a mail from the company that my money will be refunded within 45 days.
                            I have still not received any information regarding my refund.
                            They asked us to wait for 45 days which are completed now..now all phone by ni number which is provided by them are switched off..and they are not reverting over mail also..
                            Supportive screenshot of my chat and communication through mail are attached below.
                            I request you to take appropriate strict actions against them and help me to resolve this.
                            Thanking you
                            +1 photos
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            Shine.com customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 01, 2020
                            Shine.com Customer Care's response
                            Dear Shreya,

                            Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                            This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                            Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                            Regards,
                            Team Shine
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                              KS Guruprasad
                              Sep 28, 2020
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                              Address: Delhi, Gurgram

                              Hi Team

                              I hope all is well with you during this pandemic period. I am writing this note to you with disappointment and hurt that I am undergoing now while interacting with entire team. I am completely dejected and depressed

                              Point 1

                              A week back or so I got a call from one of your executives asking about my account on shine.com and recomending a paid subscription. The executive managed me into taking up the paid subscription by promising a lot of things and services especially pointing out my seniority in the profession and field and emphasizing again that hard for senior persons to get a new job now. It sounded genuine and also price quoted was discounted one for Rs3192 for ALL the services like Resume Booster, Highlighter, Connecting with consultants/recruiters/ arranging calls etc etc. He told that relationship manager will connect with me who will help me in finding better opportunities within 10-15 days

                              Point 2

                              A relationship manager called next day and after some introductory questions started explaining the service and told it as a product which is payable. I immediately refused that I will not be paying as this was not discussed with the executive and no information was provided earlier. I also asked for a refund.He insisted no refund possible and this will cost only Rs5192, telling me that without entire package will not be served. I was clueless as I did not want the earlier paid Rs3192 not getting wasted. I told very clearly will not paying any more other than this Rs5192. He simply made me to pay and once I paid the amount and thought probably now I wil be able to get some benefits, he asked for another payment of Rs7197/- telling me that I have to pay this also else everything done till now will not yield desired results. I thought may be this is the end hence I paid however to my surprise he sent another profarma invoice of Rs12506/- pressurizing to pay and how it is going to rosy after that. I again argued and wanted to discuss with his superior. Call transfer happened to another person and he too insisted repeated the same words stating that I will never regret these payments as I am to reap the benefits soon. At this point in time I asked that I hope this is the last payment to which he responded positively and I made the payment as I wanted to get over with it. My patience gave up when he again asked for a payment of Rs19129/- and again I was mentally extored and pushed to corners. I said I did not money and he still insisted me to pay via credit cards or installments else I will not be getting complete service and full benefits cannot be seen. Finally I paid Rs14999/- agreed both sides along with discount

                              Point 3

                              I was literally feeling at a gunpoint, I was totally helpless. Most of the services for which I have paid are not useful to me as I they get mentioned as Education Verification, Background verification, some tests etc. which are of no use to me. In total I paid Rs43186/- expecting the service intially for Rs3192/-

                              Despite paying this most of the services are not started and the response from the customer support teams is hapless and ineffective. Still one of the services show Unpaid.
                              All that I need is to stop the services initiated even though it is displayed as initiated nothing has happened so far and kindly provide me the refund as I am totally not convinced with the quality of service and lost the trust completely. Please note I had lost the trust at the same moment when I was asked to pay Rs5192 itself.

                              I write to leadership management in utmost faith hoping that you will help me out here with the refunds as I no more have confidence on SHINE and I have not availed a single paid service hence it should not be difficult. Rs43186 is a bigger amount for me considering the EMI and medical expenses that I incur and I cannot afford for sure.

                              Lot of emails coming from Shine.com, [protected]@shine.com on the payment confirmation but nothing is conclusive. They try to revert the email they sent and make me wait for a confirmation to check the status. Totally not trustworthy

                              Please help me in this regard.
                              +1 photos
                              Shine.com customer support has been notified about the posted complaint.
                              Sep 29, 2020
                              Updated by KS Guruprasad
                              Despite several reminders contact us team is not responding. I wanted the senior level or leadership to intervene and speak to me.
                              Verified Support
                              Oct 01, 2020
                              Shine.com Customer Care's response
                              Dear Sir,

                              With reference to your discussion with our concerned member, we hereby acknowledge receipt of the complaint you have submitted.

                              We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                              Thanking you and assuring you of our best services at all times.

                              Regards,
                              Team Shine
                              Oct 18, 2020
                              Updated by KS Guruprasad
                              Despite sending a legal notice the team is showing complacency and lethargy in reaching out to the legal counselor. They simply share an automatic message line we have received your concerns and we will get back. But it is delaying tactics from them. We should take next step of complaints to cyber cell, post in social media to create awareness on these frauds
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                                S
                                Sharanya Antony
                                Sep 26, 2020
                                Resolved
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                                Resolved

                                I am sharanya, i have registered in shine.com and i have received a call from shine.com on 26th sept 2020 (12:20 pm) and the concern person name is ayush sharma (Contact number:+91 [protected]) he told that there is a vacancy in hcl company and my cv has been short listed. Then i informed that my profile is not suitable for this job. After that he told that pyramid overseas short list my profile. So i have pay the registration amount of rs.2650 to their account. So i told that i have to discussed this with my family and i will contact them. After half an hour they continusly calling me and i have told the same again. And at 4:28 pm he was called me again and shouting me and he told that will blacklist my profile and will inform all the copies in india not to get the job. Kindly look in to the mater seriously and take necessary action immediately
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Shine.com customer support has been notified about the posted complaint.
                                Dear Sir,

                                Greetings from shine learning.

                                With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                                Regards,
                                Team Shine
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                                  prerana@13
                                  Sep 21, 2020
                                  Resolved
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                                  Resolved

                                  Address: BPTP Park Centra, 11th, opp. 32nd milestone, Jal Vayu Vihar, Sector 30, Gurugram, Haryana 122001

                                  I have received the call on 26th aug 2020 from shine recruiter named as ravi, contact no. [[protected]]. He ask for rs 2000 as a registration fee for lined up my interview in l & t company and said this amount is refundable. After that he ask for money. When i asked for refund money they said that write text msg for cancellation and within 15 days company call you and your amount will be transferred to you after 15 day i call again then he said that your cancellation process as now on active mode and again he increase the duration. Now when i try to call on that number it comes switch off. I just want my 2000 back. Shine company is fraud and don't ever trust on this company
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 23, 2020
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Greetings from shine learning.

                                  Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                  This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                                  Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                  Regards,
                                  Team Shine
                                  Dear Ma'am,

                                  Greetings from shine learning.

                                  Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                  This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                                  Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                  Regards,
                                  Team Shine
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                                    I
                                    ishan yagnik
                                    Sep 21, 2020
                                    Resolved
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                                    Resolved

                                    Address: i will ask for address.but they dont provide it

                                    The behaviour of the lady who call me from shine is very badly.
                                    she also said a bad words against my mother.
                                    The no is[protected]
                                    Please take necessary action otherwise I will file a complain
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Greetings from shine learning.

                                    With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                                    Regards,
                                    Team Shine
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                                      H
                                      hiral thakor
                                      Sep 21, 2020
                                      Resolved
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                                      Resolved

                                      Address: B-112, B Block, Sector 2, Noida, Uttar Pradesh 201301

                                      Hi Team,

                                      I'm working with Shine.com(Hindustan times) till 31st July. The shine.com company of the Noida branch deducted the salary for the month of April, May, and June month Employee Name-Deeraj Ojha(TL) and Vijay Tyagi. (Assistant Manager). Even I worked for 30 days from morning 9:30 to 8:30. I'm taking followup with the company but no revert getting. please find the attached email. also, they block my email ID.
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      Shine.com customer support has been notified about the posted complaint.
                                      Sep 21, 2020
                                      Updated by hiral thakor
                                      Salary Deduction
                                      15 messages
                                      hiral thakor <[protected]@gmail.com> Wed, Jul 15, 2020 at 12:08 AM
                                      To: gaurav.[protected]@hindustantimes.com
                                      Hi Gaurav,
                                      Hope you are doing well!!!
                                      As discussed over the phone, I'm the current employee of the Shine.com please find the details below
                                      Employee ID-[protected]
                                      Can I know the reason for the salary deduction from April to June month?
                                      Number of Present Days showing in the salary slip as below:-
                                      1. April - 29 Present Days - In this month no leaves taken by me so why the number of Days showing 29.
                                      2. May- 26 present Days - In this month only Half day leave has been taken, so why it's showing 26 Present days
                                      instead of 30 1/2 Days.
                                      3. June- 22 present Days - In this month 1 leave has been taken, so why its showing 22 present Days instead of
                                      29.
                                      I have received an email from Quess for salary deduction in the month of April for the May month salary and I'm okay
                                      with that also if you are deducting the incentive or some kind of amount at the pandemic time due to we are working from
                                      home.
                                      But what is the reason for the number of present days which is showing over the Salary slip?
                                      Also, right now I'm daily going to the office in this pandemic situation and attending the office from the month of
                                      June, after taking all this risk to my self and my family, my salary still deducting more than 6000/-.
                                      Can you please let me know the genuine reason for the deduction of salary after attending the office on a daily
                                      basis for the month of June, as well as please let me know is this deduction still remains for the coming months?
                                      Thanks and Regards,
                                      Hiral Thakor
                                      [protected]
                                      Gaurav Sharma1 <Gaurav.[protected]@hindustantimes.com> Wed, Jul 15, 2020 at 9:09 AM
                                      To: Vijay Tyagi <vijay.[protected]@shine.com>
                                      Cc: hiral thakor <[protected]@gmail.com>, gaurav singh <gaurav.[protected]@hindustantimes.com>
                                      Hi Vijay,
                                      Please clarify a

                                      Sep 21, 2020
                                      Updated by hiral thakor
                                      please find the attached

                                      Verified Support
                                      Sep 23, 2020
                                      Shine.com Customer Care's response
                                      Dear Hiral,

                                      We have shared your concerns with our team. The team is looking into this and they will get in touch with you soon.

                                      Regards,
                                      Team Shine
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