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Shine.com Complaints & Reviews

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Updated: Sep 12, 2025
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H
hiral thakor
Sep 21, 2020
Resolved
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Address: B-112, B Block, Sector 2, Noida, Uttar Pradesh 201301

Hi Team,

I'm working with Shine.com(Hindustan times) till 31st July. The shine.com company of the Noida branch deducted the salary for the month of April, May, and June month Employee Name-Deeraj Ojha(TL) and Vijay Tyagi. (Assistant Manager). Even I worked for 30 days from morning 9:30 to 8:30. I'm taking followup with the company but no revert getting. please find the attached email. also, they block my email ID.
Aug 12, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Sep 21, 2020
Updated by hiral thakor
Salary Deduction
15 messages
hiral thakor <[protected]@gmail.com> Wed, Jul 15, 2020 at 12:08 AM
To: gaurav.[protected]@hindustantimes.com
Hi Gaurav,
Hope you are doing well!!!
As discussed over the phone, I'm the current employee of the Shine.com please find the details below
Employee ID-[protected]
Can I know the reason for the salary deduction from April to June month?
Number of Present Days showing in the salary slip as below:-
1. April - 29 Present Days - In this month no leaves taken by me so why the number of Days showing 29.
2. May- 26 present Days - In this month only Half day leave has been taken, so why it's showing 26 Present days
instead of 30 1/2 Days.
3. June- 22 present Days - In this month 1 leave has been taken, so why its showing 22 present Days instead of
29.
I have received an email from Quess for salary deduction in the month of April for the May month salary and I'm okay
with that also if you are deducting the incentive or some kind of amount at the pandemic time due to we are working from
home.
But what is the reason for the number of present days which is showing over the Salary slip?
Also, right now I'm daily going to the office in this pandemic situation and attending the office from the month of
June, after taking all this risk to my self and my family, my salary still deducting more than 6000/-.
Can you please let me know the genuine reason for the deduction of salary after attending the office on a daily
basis for the month of June, as well as please let me know is this deduction still remains for the coming months?
Thanks and Regards,
Hiral Thakor
[protected]
Gaurav Sharma1 <Gaurav.[protected]@hindustantimes.com> Wed, Jul 15, 2020 at 9:09 AM
To: Vijay Tyagi <vijay.[protected]@shine.com>
Cc: hiral thakor <[protected]@gmail.com>, gaurav singh <gaurav.[protected]@hindustantimes.com>
Hi Vijay,
Please clarify a

Sep 21, 2020
Updated by hiral thakor
please find the attached

Verified Support
Sep 23, 2020
Shine.com Customer Care's response
Dear Hiral,

We have shared your concerns with our team. The team is looking into this and they will get in touch with you soon.

Regards,
Team Shine
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    G
    gopi Tamraparni
    Sep 19, 2020
    Resolved
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    Resolved

    I got a call from shine for Application highlighter service and I paid 2499 rs. The next day I received a series of calls saying that my profile will be improved and I was forced to pay for a series of multiple services including Education Verification Plus Package (rs 5192), Job Profile Verification Plus Package 2 and Featured Profile : 90 days (total rs 10, 146), Professional Summary and Senior Level Resume Writing Services- Cover Letter (total rs 15, 987), and then Jobs on the Move: 90 Days and Career Assessment Test with Expert Couselling (total rs 18, 500). It didn't stop there and it continued with more services being forced to purchase by the relationship manager as claimed by personal persons named Shiv pratap, and Anuj. They started abusing me and was being called again and again to purchase Master In Leadership and Strategy Management Training & Certification for rs 29, 499 to which I said I am not interested. At this point I realised I am being duped and blocked their calls. Please help me getting refund and also please make sure that their operations are closed so that more people like me are not cheated
    +4 photos
    Aug 19, 2021
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    Sep 23, 2020
    Shine.com Customer Care's response
    Dear Sir,

    Refer to your discussion on the welcome call, hope all your concern has been resolved.

    Also, your all the service has been initiated, Request you to please utilize the service and take a maximum benefit of it.

    If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

    Regards,
    Team Shine
    Verified Support
    Sep 23, 2020
    Shine.com Customer Care's response
    Dear Sir,

    Refer to your discussion on the welcome call, hope all your concern has been resolved.

    Also, your all the service has been initiated, Request you to please utilize the service and take a maximum benefit of it.

    If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

    Regards,
    Team Shine
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      D
      Disha S. Dewan
      Sep 14, 2020
      Resolved
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      Resolved

      I would like to get a refund of rs 1.49 lac paid towards premium services of shine.com.

      The payment was made on friday, sept 11, 2020, however i have not received any mail or login credentials. Also i have not received any form for updation or job verification.

      I don't want to avail the services, so i would like a refund.

      Please find attached the screenshot of all the mails, the payment confirmations and the mails that were sent for follow up but were not replied to.

      I have not availed any services and neither do i intend to in the future.
      +6 photos
      Aug 11, 2021
      Complaint marked as Resolved 
      Shine.com customer support has been notified about the posted complaint.
      Verified Support
      Sep 23, 2020
      Shine.com Customer Care's response
      Dear Ma'am,

      Refer to your discussion on the welcome call, hope all your concern has been resolved.

      Also, your all the service has been initiated, Request you to please utilize the service and take a maximum benefit of it.

      If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

      Regards,
      Team Shine
      Hello Disha, did shine act as they promised or it’s a fraud ?
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        S
        sintu
        from Delhi, Delhi
        Sep 12, 2020
        Resolved
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        Hi,

        On dated 09.09.2020, i received a call from shine.com, they told me to take package of 2600 and and they will schedule interview with reputed companies and that will be valid for 6 months. So very next day i paid the amount, after that they contacted me and asking for additional 7000 to make my resume look better for recruitment.

        I denied that as it was not told to me earlier, i asked for refund of my 2600. Now they denied to pay to me saying there is no refund policy.

        Please help and against this farud company and take strict action so that they cannot do such farud to others.
        Also please check review of this company they have done this to many people

        Best regards
        [protected]@gmail.com
        [protected]
        Aug 7, 2021
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Dear Sir,

        Greetings from shine learning.

        With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

        Regards,
        Team Shine
        Dear Sir,

        Greetings from shine learning.

        With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

        Regards,
        Team Shine
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          J
          Job hunt
          Sep 12, 2020
          Resolved
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          Address: Gurgaon

          Hi Zairus

          I hope my message finds you and family in best of health. I am writing this note to you with pain and disappointment that I went through while interfacing with your team. The whole experience was in a bad taste and left me dejected.

          Part 1

          I will start from the beginning. I got a call from one of your association asking about my account on shine.com and pushing for a paid subscription. The guy pursuad me into taking up the paid subscription by promising a lot of things such a dedicated relationship manager, finding jobs on my behalf and what not. He sounded as geniune as one can be. I took the subscription after a lot of follow up by him and I thought that it was a right decision. I paid 2994 bucks for it. He told that now my relationship manager will connect with me who will help me in finding better opportunities. I was happy that my woes will wrap up fast now

          Part 2

          A relationship manager called and after a few vague questions he pitched another product and coerced me to pay another 5192 bucks, telling me that without it he will not be able to help me. Once I paid the amount and thought probably now I wil be able to get some benefits, he asked for another payment of 9438 bucks telling me that I have to co-operate else everything done till now will not yield desired results. I thought may be this is the end hence I paid however to my surprise he sent another profarma invoice of 18878 bucks pressuring me to pay and how it is going to be life changing. At this point in time I asked that I hope this is the last payment to which he responded positively and I made the payment as I wanted to get over with it. My patience gave up when he again asked for a payment of 30147 bucks to which I refused. I was trembling with the disappointment and loss that I suffered due to coercive action of your team member.

          Part 3

          Since your team member did everything with the speed of blitzkrieg, I could not notice the kind of dog-### subscription services he has charged me for and I was utterly disappointed after seeing what I have sold. All in All 36, 502 bucks for resume writing and profile highlighting plus some stupid courses which are of no use to me and some BGV.

          Part 4

          Good thing is that I record every call that comes to me and should you need to hear it yourself, I can send it across. I am of the notion that mANY TIMEs the leadership is unknown of the tactics ground teams play hence I write to you in good faith hoping that you will help me out here with the refunds as I no more have confidence on shine.com and probably will do better of my own in job search. I have not availed a single paid service hence it should not be difficult.

          I am sure that you will help me.
          +4 photos
          Sep 12, 2020
          Complaint marked as Resolved 
          Refund has been promised.
          Shine.com customer support has been notified about the posted complaint.
          Verified Support
          Sep 14, 2020
          Shine.com Customer Care's response
          Dear Sir,

          Refer to your discussion with our concern team member, hope all your concern has been resolved.

          If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

          Regards,
          Team Shine
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            J
            Job hunt
            Sep 11, 2020
            Resolved
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            Resolved

            Address: Gurgaon

            Part 1

            I will start from the beginning. I got a call from one of your association asking about my account on shine.com and pushing for a paid subscription. The guy pursuad me into taking up the paid subscription by promising a lot of things such a dedicated relationship manager, finding jobs on my behalf and what not. He sounded as geniune as one can be. I took the subscription after a lot of follow up by him and i thought that it was a right decision. I paid 2994 bucks for it. He told that now my relationship manager will connect with me who will help me in finding better opportunities. I was happy that my woes will wrap up fast now

            Part 2

            A relationship manager called and after a few vague questions he pitched another product and coerced me to pay another 5192 bucks, telling me that without it he will not be able to help me. Once i paid the amount and thought probably now i wil be able to get some benefits, he asked for another payment of 9438 bucks telling me that i have to co-operate else everything done till now will not yield desired results. I thought may be this is the end hence i paid however to my surprise he sent another profarma invoice of 18878 bucks pressuring me to pay and how it is going to be life changing. At this point in time i asked that i hope this is the last payment to which he responded positively and i made the payment as i wanted to get over with it. My patience gave up when he again asked for a payment of 30147 bucks to which i refused. I was trembling with the disappointment and loss that i suffered due to coercive action of your team member.

            Part 3

            Since your team member did everything with the speed of blitzkrieg, i could not notice the kind of dog-[censored] subscription services he has charged me for and i was utterly disappointed after seeing what i have sold. All in all 36, 502 bucks for resume writing and profile highlighting plus some stupid courses which are of no use to me and some bgv.

            Part 4

            Good thing is that i record every call that comes to me and should you need to hear it yourself, i can send it across. I am of the notion that many times the leadership is unknown of the tactics ground teams play hence i write to you in good faith hoping that you will help me out here with the refunds as i no more have confidence on shine.com and probably will do better of my own in job search. I have not availed a single paid service hence it should not be difficult.

            I am sure that you will help me.
            +4 photos
            Sep 12, 2020
            Complaint marked as Resolved 
            Refund promised
            Shine.com customer support has been notified about the posted complaint.
            Verified Support
            Sep 14, 2020
            Shine.com Customer Care's response
            Dear Sir,

            Refer to your discussion with our concern team member, hope all your concern has been resolved.

            If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

            Regards,
            Team Shine
            I will start from the beginning. I got a call from one of your association asking about my account on shine.com and pushing for a paid subscription. The guy pursuad me into taking up the paid subscription by promising a lot of things such a dedicated relationship manager, finding jobs on my behalf and what not. He sounded as geniune as one can be. I took the subscription after a lot of follow up by him and i thought that it was a right decision. I paid 3027 bucks for it. He told that now my relationship manager will connect with me who will help me in finding better opportunities. I was happy that the skilled person will help me in this covid situation. Person name- Shikhar contact no ([protected])

            A relationship manager called and after a few vague questions he pitched another product and forced me to pay another 5192 bucks, telling me that without it he will not be able to help me. Once i paid the amount and thought probably now i will be able to get some benefits, he asked for another payment of 9556 bucks telling me that i have to co-operate with them and everything has to be done till now and if i am not able to pay thst much amount i will not yield desired results. I thought may be this is the end hence i paid however to my surprise he sent another proforma invoice of 10287 bucks pressuring me to pay and how it is going to be life changing. At this point in time i asked that i hope this is the last payment to which he responded positively and i made the payment as i wanted to get over with it. My patience gave up when he again asked for a payment of 17089 bucks to which i refused. I was trembling with the disappointment and loss that i suffered due to disgusting actions of your team members.

            And lastly i have mentioned that they do the things forcefully and manipulate their own sayings. They are totally frauds .I write to you in good faith hoping that you will help me out here with the refunds as i no more have confidence on shine.com and probably will do better of my own in job search. I have not availed a single paid service hence it should not be difficult.

            I am sure that you will help me.

            paid subscription - fraud - Comment #3750832 - Image #0
            paid subscription - fraud - Comment #3750832 - Image #1
            paid subscription - fraud - Comment #3750832 - Image #2
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              A
              Anjali0310
              Sep 11, 2020
              Resolved
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              Website: Shine.com

              On quicker I have applied for part time job. This shine jobs is a fraud company. They have taken Rs. 2500 from me and They were asking Rs. 9000 for document verification. And when I said I can't afford it please return my money then they abused me and blocked me. Specially the HR of the shine jobs.
              Email id: [protected]@gmail.com
              Contact no. : [protected]
              Aug 7, 2021
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Dear Ma'am,

              Greetings from shine learning.

              With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

              Regards,
              Team Shine
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                P
                prashanthi Seelamshetty
                Sep 9, 2020
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                I am Prashanthi, resident of Hyderabad with registered mail id [protected]@gmail.com. I am looking for a job change and uploaded my resume in Shine.com. I have received a call from one of the shine executives (Akanksha - [protected]) who suggested that I opt for the paid service of Rs. 2, 949/- which is valid for 6 months, where my resume will be scrutinized and I will be getting 2 job openings daily matching my profile. I have received the calls from other job portals as well for paid services but I opted to go with shine.com believing that it is a reputed organisation which is a part of Hindustan Times Media. After paying the fee of Rs 2, 949/- I received a call from a Senior Relation Manager (Mr. Nitin - [protected]) on 18th Aug, 2020 for completing my profile and sent me a mail for the fee payment of Rs5, 192/- for verification of certificates. He insisted that the fee has to be paid immediately. I had asked him repeatedly that will there be no further fee to be paid in order to complete my profile for which he promised and confirmed that there will be no further fee to be paid.

                On 19th Aug, 2020, I paid the verification fee of Rs. 5, 192/- and called Mr. Nitin to inform him of the same. Nitin started to ask me to pay further fee of Rs. 7, 197/- for further verification and he was trying to bluff that he has sent two payment request mails the before day.In real he has sent only one payment request mail for Rs. 5, 192/-. As we are not interested to pay the further fee we asked for the refund of the paid amount for which he replied rudely that it cannot be refunded and for the basic package they will send just 2 job openings daily and apply directly if I am interested.

                I have clear call recordings and the receipts for my payments. My husband wants to go legally regarding this as your representatives are misleading and bluffing saying everything is informed and treating the clients with no respect when they refuse to pay the fee.

                I have raised a complaint in the morning, it's not visible now, donno how come it's deleted, shine.com is the worst company from HT media, they themselves call reputed for looting the needy who are looking for career opportunities
                Shine.com customer support has been notified about the posted complaint.
                Dear Sir,

                Greetings from shine learning.

                With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                Regards,
                Team Shine
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                  prashanthi Seelamshetty
                  Sep 9, 2020
                  Resolved
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                  Resolved

                  I am Prashanthi, resident of Hyderabad with mail id [protected]@gmail.com. I am looking for a job change and uploaded my resume in Shine.com. I have received a call from one of the shine executives (Akanksha - [protected]) who suggested that I opt for the paid service of Rs. 2, 949/- which is valid for 6 months, where my resume will be scrutinized and I will be getting 2 job openings daily matching my profile. I have received the calls from other job portals as well for paid services but I opted to go with shine.com believing that it is a reputed organisation which is a part of Hindustan Times Media. After paying the fee of Rs 2, 949/- I received a call from a Senior Relation Manager (Mr. Nitin - [protected]) on 18th Aug, 2020 for completing my profile and sent me a mail for the fee payment of Rs5, 192/- for verification of certificates. He insisted that the fee has to be paid immediately. I had asked him repeatedly that will there be no further fee to be paid in order to complete my profile for which he promised and confirmed that there will be no further fee to be paid.

                  On 19th Aug, 2020, I paid the verification fee of Rs. 5, 192/- and called Mr. Nitin to inform him of the same. Nitin started to ask me to pay further fee of Rs. 7, 197/- for further verification and he was trying to bluff that he has sent two payment request mails the before day.In real he has sent only one payment request mail for Rs. 5, 192/-. As we are not interested to pay the further fee we asked for the refund of the paid amount for which he replied rudely that it cannot be refunded and for the basic package they will send just 2 job openings daily and apply directly if I am interested.

                  I have clear call recordings and the receipts for my payments. My husband wants to go legally regarding this as your representatives are misleading and bluffing saying everything is informed and treating the clients with no respect when they refuse to pay the fee.

                  There is absolutely no response for the calls I have made to shine.com, this is the worst experience and how come you want suck money from the needy and job less people, would that digest you any way, those are hardened money. Just keep in mind that We never will be intrested in your fraud services
                  +2 photos
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 11, 2020
                  Shine.com Customer Care's response
                  Dear Sir,

                  With reference to your complaint, we hereby acknowledge receipt of the complaint you have submitted.

                  We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                  Thanking you and assuring you of our best services at all times.

                  Regards,
                  Team Shine
                  Verified Support
                  Sep 11, 2020
                  Shine.com Customer Care's response
                  Dear Sir,

                  With reference to your complaint, we hereby acknowledge receipt of the complaint you have submitted.

                  We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                  Thanking you and assuring you of our best services at all times.

                  Regards,
                  Team Shine
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                    subodh1746
                    from Bhim Tal, Uttarakhand
                    Sep 8, 2020
                    Resolved
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                    Address: Gurgaon

                    Please find attached evidence wherein my payment has been shown deducted twice. One is 4601 and second is 7100 and more was almost about to deduct. Mr shooraj sharma who sits in gurgaon office, was requested for the payment but he did not disclose the whole package amount at once. He is a man of greedy personality and was in hurry to clinch the amount at any cost. I want my money back now otherwise i will come to office with police if my concern is not addressed by shine team.

                    If i had an idea about a whole amount of packages at once, i never would have taken steps to go forward for enrolling myself. He said first you have to make payment only 4600 and then i made payment on his consent but as soon as i made payment, he sent me another link of amount 7300 and asked for payment immediately, then i took some time to decide whether i should go forward or not but as i told you i had already done the payment so i did not have any other option and it was matter of career so i nodded and made the payment of 7300 and the same instances happened with me as he sent another link of payment of amount 12300 something (Attached) but then i completely denied because he had told me this would be last transaction but he sent mail with another add on package. I am not saying this package provided by shine.com is fake but honestly we should have been informed about whole package. I enroled just because of amount was very small but as i kept creeping in each steps, had a relapse by your team. (Mr suraj sharma). I hope all call recording system would protect me and also he has not mentioned whole packages amount in mail.

                    I am going to fir for fraudulent payment requested by you in the name of giving consultation for seeking a job. Mr sooraj sharma is the culprit and he has taken my money without making me aware for whole procedure at once. I have never thought shine company will loot my hardest to earn money.

                    I am getting depressed and i was already facing huge monetary loss due to cutting in salary and now i am completely broken.

                    I will never ever forgive you all. You will be responsible for all things if anything happens to me. Your team have left me no choice but to live happy.

                    Thanks & bye
                    Subodh srivastava
                    [protected]
                    +2 photos
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 11, 2020
                    Shine.com Customer Care's response
                    Dear Sir,

                    Greetings from shine learning.

                    Refer to your discussion with our concern team, hope all your concern has been resolved.

                    If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                    Regards,
                    Team Shine
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                      Nabab pathan
                      Sep 4, 2020
                      Resolved
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                      Resolved

                      Address: Wasant vihar

                      Delhi ka agarwal associates &group company la malik aaditya agarwal shine kamalik hai. Fake. Job dene kebahane thagta hai. Delhi police/politician/bank san log leader mile hue hai police sabjamtihai. Lachar hai. Aaditya agarwal madar cjod hai. Syndicate bank imdirapuram branch mein shipra mall mein jali account pe paisa mangwata hai. Chandani mein djamdha cjalata jai. S s consultancy fake hai aaditya agarwal safed posh chor hai.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Taken, 100000/, rs for me Mr Aaditya Agarwal OWNER AGARWAL ASSOCIATES &GROUP is FRAUD .taken 100000/rs in2016 .POLICE DELHI/MINISTER/BANK./PEOPLESetting with Aaditya Agarwal..he operating FALE CONSULTANCY in GAZIABAD .SHIPRA MALL IS FAKE FRAUD chor Aaditya agarwal ka adda hai .Hindustan ko loot raja hai
                      AADITYA AGARWAL return my money you taken fake job fraud scam through .him chodenge nahi
                      Kitne din bachega harami
                      Dear Sir,

                      Greetings from shine learning.

                      With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                      Regards,
                      Team Shine
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                        sandy 1527
                        Sep 3, 2020
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                        Since I have registered in shine.com I got a call from customer care from shine to ask me to take the payment version to get your profile more visible to recruiters and make fake promises that within a 1 week you will receive calls from recruiters due to a pandemic situation I was so desperate to get a job I paid 2900 amount, afternoon I got a call from Abhishek he introduced himself as a relationship manager from Hindustan Times, he asked me to pay for other products to get better services but I insist he forced me to take it, if you don't pay the amount you will lose 2900 rupees. If you take the new packages within a week you will receive calls be assured we are a partner with shine.com. I trust Hindustan Times' credibility I paid almost 25, 000. Its been 10 days I haven't received a single call and they activate 1 service. I keep on sending emails they are postponing the issue, Litrellay I am fed up with your services I want to refund all my money. I don't need your services. If you don't refund my amount I will go legal proceedings. I have call recordings and emails Awaiting for your response.
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 04, 2020
                        Shine.com Customer Care's response
                        Dear Sir,

                        Greetings from shine learning.

                        With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                        Regards,
                        Team Shine
                        Sep 10, 2020
                        Updated by sandy 1527
                        Hi Shineteam,

                        I spoke with your customer care, I am really disappointed with your services in this pandameic situation you are playing with emploees. Before send notice to shine.com and HT media. Here is my email ID [protected]@gmail.com

                        Thanks
                        G. Sandeep Kumar
                        [protected]
                        Verified Support
                        Sep 11, 2020
                        Shine.com Customer Care's response
                        Dear Sir,

                        Refer to your complaint, will contact you shortly and assist you with your queries.

                        Regards,
                        Team Shine
                        Sep 14, 2020
                        Updated by sandy 1527
                        Hi Shineteam,

                        I spoke to the salesteam, that I asked him refund my spot amount but he told me that the amount cannot be refund. Instead of that he will provide another service but what ever services you are providing not at all use for me till now I haven't received a single call from companies what is the use of taking another services. This is unethical way to treat the customers as you guys promised with in a week you will get calls its been 3 weeks I haven't receive a single call. Its not about money its about trust If You don't refund my money or provide what ever services you promise me I will go legally.

                        Thanks
                        Sep 18, 2020
                        Updated by sandy 1527
                        Hi Shineteam,

                        I haven't recive a call or email regarding refund amount Its been 3 weeks I haven't receive any calls from the clients. I have paid 24000 rupees what kind of services you provided to me. Please refund my amount.
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                          ramanbhullar
                          Sep 2, 2020
                          Resolved
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                          Resolved

                          Address: new delhi

                          I have received the call from recuirter contact no [protected].He ask for rs 1500 rs for registration.After that ask for more and more money.total amount 38600.when i ask for refund money they ask for more money.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Shine.com customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 03, 2020
                          Shine.com Customer Care's response
                          Dear Sir,

                          Greetings from shine learning.

                          With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                          Regards,
                          Team Shine
                          Dear Sir,

                          Greetings from shine learning.

                          With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                          Regards,
                          Team Shine
                          [protected]@gmail.com
                          [protected], [protected]

                          recruiter name -kothari ankit jayesbhan
                          recruiter Pan also attached.
                          one receipt of payment is also attached with this.

                          About payment fraud - Comment #3729267 - Image #0
                          kindly revert
                          Dear Sir,

                          Thank you for contacting us.

                          Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                          This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                          Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                          Regards,
                          Team Shine
                          kindly provide a solution as soon as possible.
                          Dear Sir,

                          Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

                          Regards,
                          Team Shine
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                            B
                            Bengali vloger priyanka
                            Sep 2, 2020
                            Resolved
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                            Resolved

                            Shine.Com staff Varun Rana call me on 2 September 2020 and try to sell their Resume Highlighted plan of Rs 2500(Aporx). I say i don't want to buy now after that he behave badly and i disconnect the phone. After that he continues text me and insulting me. This is so bad. And he also told me he was delete my resume from shine.com.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Shine.com customer support has been notified about the posted complaint.
                            Dear Sir,

                            Greetings from shine learning.

                            With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                            Regards,
                            Team Shine
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                              A
                              Anirudh Paspulatei
                              from hyderabad, Andhra Pradesh
                              Sep 1, 2020
                              Resolved
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                              Resolved

                              Address: 16-1-192 near silver drops high school saidabad hyderabad, poosalabasthi

                              On 30th august i got so many messages regarding air ticketing, ground staff, and cabin crew jobs in airport authority of india. one of the shine consultant called me regarding the job . Her name is Mahi sharma, contact number. [protected]. she called me and explained about the job and she said that her sr. manager will call me in 45 min. to take telephonic interview. His name is Vivek roy, contact number. [protected].he has taken the interview and said me to pay 2100 registration fee as im selected for the job. again he called me up the next day and asked me to finish the process for training and said me to pay 7900 rupees for training which is completely refundable in 24 to 72 hours. again he pressurised me to pay 13900 for the uniform which will be refundable on 24 to 72 hours . he forced me to pay these amounts in 10 to 15 min of time and said that the payment process is done. no more payments are required. next day he called me up and said to pay 20200 rupees for the offer letter which will be refunded in 24 hours . i rejected to pay the amount. now he is not refunding my amount back and forcing me to pay 20200 and he is using abusive lang. i requested him so much to refund my amount but he is not at all refunding my amount. and i called to mahi sharma . she is telling that the amount will be refunded but she is not lifting calls now. i want my total amount back. i lended from my friends to pay for the job.
                              +6 photos
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              Shine.com customer support has been notified about the posted complaint.
                              Sep 02, 2020
                              Updated by Anirudh Paspulatei
                              one of the shine recrutier has called me up and emailed me from brite [protected]@aol.com please refund my amount back
                              Verified Support
                              Sep 02, 2020
                              Shine.com Customer Care's response
                              Dear Sir,

                              Thank you for contacting us.

                              Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                              This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                              Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                              Regards,
                              Team Shine
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                                A
                                Anirudh Paspulatei
                                from hyderabad, Andhra Pradesh
                                Sep 1, 2020
                                Resolved
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                                Resolved

                                Address: 16-1-192 near silver drops high school saidabad hyderabad, poosalabasthi
                                Website: shine.com

                                One of the shine.com consultant mahi sharma messaged me that my cv is selected for airport authority of india. And she told that her hr manager will came me to take a telephonic interview. His name is vivek roy. He took the interview and told me to pay 2100 for registration fee. I paid the amount and he sent sent me the pay slip i n mail. Again he told pay 7900 for training charges which will be refundable in 72 hours. I paid and he sent me the pay slip and training letter. Again he told to pay 13900 for airport uniform which is refundable in 24 to 72 hours. I paid and he sent me the pay slip. He told me that 13900 is the last payment as i lended amount for me friends. Nowhe is asking to pay 20200 for offer letter and i refused to pay. He is using ad words and he scamed the whole amount. Please help me. I want my amount back.
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Shine.com customer support has been notified about the posted complaint.
                                Dear Sir,

                                Thank you for contacting us.

                                Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                Regards,
                                Team Shine
                                Dear Sir,

                                Thank you for contacting us.

                                Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                Regards,
                                Team Shine
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                                  N
                                  Narendra raidu
                                  Sep 1, 2020
                                  Resolved
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                                  Resolved

                                  Misleading and fraud services

                                  Address: Shine.com Corporate Office Address: BPTP Park Centra Building, Sector 30,Opp 32nd milestone, Gurgaon, Haryana

                                  I received a call from shine.com for profile highlighter, as it is panademic i have opted for the service, later i got a call from their executive ask to pay amount 5192/- which they said is the final amount where the document verification would be done and chances of increasing the job opportunity, and the very next moment he asks to pay 9100 after making paymnet of 5192/- which he never informed and literally he bluffs and very rude and...
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                                  R
                                  Ritwik Mishra
                                  Aug 31, 2020
                                  Resolved
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                                  Resolved

                                  Address: Delhi (Not available)

                                  I'm writing this complain against shine.com. On 20th august 2020 at around 5:15 pm i got a call from someone saying she is from shine.com. Her name was "ria sharma" (Not sure if this is the actual name of that person, she might be faking it).

                                  The phone number is (+91-[protected]). On truecaller it reads idea cellular ltd and location shows delhi. So the sim card must be from delhi.

                                  During the phone call i was promised an interview with 2 renowned companies (Maruti suzuki and honda) on the next day saying that my profile was shortlisted.
                                  The tricky part is this. I was asked to pay a refundable amount of rs. 1850 inr to get into the interview the following day. When i said yes, i was put on hold and somebody else from account department joined the call and gave away the following account details where i had to transfer the amount.
                                  Account no: [protected]
                                  Ifsc code: utib0000037
                                  To: jitendra prajapati.
                                  Amount paid: 1850 inr (5:31 pm, 20 aug 2020)
                                  Mode of payment: upi (Google pay)
                                  Upi transaction id:[protected]
                                  After this i didn't receive any official receipt of payment via e-mail or message. At this point i had a doubt if this was a fake call with fake identity.
                                  The next day (21st august 2020) i was told that my interview was scheduled between 10 am and 2 pm. No interview happened. I was informed that the hr interviewers were late and i had to wait for 5 more minutes for my chance. This went on till 6pm that day by waiting for intervals of 5-5 mins. This raised my suspicion even more. I was frustrated.
                                  Then i called up the day after and enquired why my interview didn't happen. She (Ria sharma) told me that i had to wait for 10 more minutes to get my slot. This went on for like 4-5 days. Then i started calling the number again and again. Sometimes no one picked up and most of the times it was switched off.
                                  Once she started avoiding my calls i knew that i lost rs 1850 inr. I was damn frustrated. I was persistent on getting back my refund amount.
                                  Kept calling the same number again and again. One fine day she picked up the call and started talking to me rudely saying you have to wait for the refund process. Once initiated i would get my refund in 3-4 days time.
                                  Today morning (31st august) she calls me saying that she is ready to pay but i have to pay another rs 1850 inr again to fill the gst form. By doing this i would get back my refund withing 30 mins. Now tell me if this isn’t fake then what is. If i don’t pay the same amount again i won’t get the refund. The amount is gone.
                                  I said you can deduct 18% of gst for processing the refund form and send me the remaining amount. She denied that also saying that its the company policy. I started speaking to her aggressively from this point. She just chucked (Cut) the call when i started asking her sensible questions and asked for genuine reason. She had no proper reply whatsoever.
                                  I also demanded to speak to another person (Higher authority) since i was unhappy with the service. She rejected that too saying that i was rude.
                                  First of all she took my money by committing a service which she never provided and now she is asking for more money. What sort of non sense is this.
                                  I told her i shall report this issue to shine.com or consumer court. She didn’t care by saying, ”go ahead and complain i don’t care”. I am not sure if this kind of cases go under cyber crime but i will surely try and file a complaint there too.
                                  For all i care, i hope someone puts a full stop to this “cheating in the name of interview” that is being happening under the name of shine.com which i wasn’t aware off.
                                  Don’t know whether i’ll ever get back my refund or not but if you read about my incident am sure you’ll avoid such calls from such people in the future. Beware.
                                  They will talk nicely in the beginning promising job interview and all stuff. You will be convinced that it is an authentic company and fall prey to their motives.
                                  This is purely taking advantage of the current scenario of the pandemic where people like me are desperate to get a job. Such people take advantage of this very desperation and play with our sentiments. Please be careful. Please stay informed. Avoid such calls in the future. I made a mistake. Please don’t do the same.

                                  Desirable resolution : i request for a refund from the company. I just want my money back. The number (+91-[protected]) is still active. If any officer or customer support is reading this please catch hold of the perpetrators before many such people are conned.
                                  Thank you
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 31, 2020
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Thank you for contacting us.

                                  Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                  This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                  Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                  Regards,
                                  Team Shine
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                                    S
                                    Shubham Begade
                                    Aug 31, 2020
                                    Resolved
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                                    Resolved

                                    I got cheated from shine learning.com. This happened on the 31st of august 2020. Three-person called me from the different numbers, numbers are [protected], [protected] and [protected]. They called me from application highlighter from shine.com and asking me payment and i did so but after doing payment they ask me for more money. If i do not use these services then clearly i want my money back, i asked them to give my money back then they hang up on me.
                                    +3 photos
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 31, 2020
                                    Shine.com Customer Care's response
                                    Dear Sir,

                                    Refer to your discussion on the welcome call, hope all your concern has been resolved and on the basis of your consent the service has been initiated.

                                    We request you to please utilise the service and take a maximum benefit of it.

                                    If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                    Reagds,
                                    Team Shine
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                                      S
                                      seema T O
                                      Aug 31, 2020
                                      Resolved
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                                      Resolved

                                      Address: BPTP Park Centra, 11th, opp. 32nd milestone, jal vayu vihar, sector 30, Gurugram, haqyana 122001

                                      They called me and asked for an initial deposit of rs10500 then rs15500 saying it would be refunded after I reach Canada for document verification, saying that paying has to be done immediately or else vacancy will go. These were a team of fake people and asked me more rs20500, rs23236 for the ielts exam and housing for rs29500/year even after I refused to pay them . They said it’s a golden opportunity for the stay in Canada and said if i paid this amount only then will the previous amount be refunded or else i wont get the refund of any of the amount paid till now... I understood these people are fraud and refused to pay any further.. They pressured me so much for paying.. Then after these payments done. They conducted a fake on-call hr interview from the canada Mr Peter Gomes ( HR head management team), when i called up hospital where i was applying, they said there is no such hr from the same name who had interviewed me. The interview took place at their mid-morning ( early morning) and our timings 2:30pm. The Canadian interviewer said to pay an amount of rs54500 for the flight and visa process which will be returned back on my arrival at Canada. This made me fishy. On telling them that they said these are hidden vacancies and not everyone knows about them...

                                      On complaining to shine and on asking them if the agents were their agents, they did not deny nor did they say yes, they said that we dont charge any money from candidates, but if they have already charged you, you can go ahead with them but do not make any further payment.. Basically this shine.com is associated with the fraud caller they keep saying beware of them, fake callers and all but they are very much associated with them, as they did not get back and resolve anything even though i sent them pictures of all the emails, transactions done, agents name and number., etc.. And no invoice payment bills were given to me.

                                      I asked them to return my money back, but they are still asking money for the GST procedure, and again asking money to pay rs32000. And saying i[censored] don’t pay 32000 u ll have a delay of replacement of the money with 210 days. Which r all fake.

                                      I had confirmed with the Canadian hospital for which the interview took place they said it’s all fake. They only gave me the address of their office. Don’t know it’s true. They have sent me all the documents which I can share to u. All the documents I ll attach to this complaint below.

                                      They are fake people. Still I get calls from shine.com.

                                      Agents name:
                                      Nilesh ( ph.no +[protected]
                                      Mayank ahuja (HR manager) (ph.no +[protected]
                                      +12 photos
                                      Aug 31, 2020
                                      Complaint marked as Resolved 
                                      Shine.com said I ll pay your amount if u pay me another Rs 32000 And your amount will come to you in 3 working days or otherwise you have another option Which is 210 days and wait for your amount to come back to you
                                      Shine.com customer support has been notified about the posted complaint.
                                      Aug 31, 2020
                                      Updated by seema T O
                                      Mark as resolved by mistake it came up...

                                      This money is my hardwork ... I need my money Back..
                                      Aug 31, 2020
                                      Updated by seema T O
                                      I have paid about 1 lakh... My whole amount was put to it without leaving any balance thinking I would get better position with better salary but when I came across shine.com my dream, my ambitions are in vain.. How can I move forward don’t have anything to spend or to move on. Kindly help me out from this.
                                      Verified Support
                                      Aug 31, 2020
                                      Shine.com Customer Care's response
                                      Dear Ma'am,

                                      Thanking you for writing to us.At the outset, we would like to mention that the e-mail which you have received does not pertain to Shine.com.

                                      With reference to your email, we would like to inform you that Shine.com is a platform that brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates. We would like to inform you that shine.com also offers paid online professional courses & career skills through the shine learning portal at https://learning.shine.com.

                                      Our official domain address is https://www.shine.com and if any mail comes from us, it will be like [protected]@shine.com.

                                      Shine.com doesn’t charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are neither a recruitment company nor a consultant or recruitment partner of any employer. We reiterate that shine.com is a platform that is used by consultants, companies, candidates, and recruiters to find a match for an opening.

                                      Shine.com is not responsible for, and expressly disclaims all liability for, any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the person concerned through or representing Shine.com. Job seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

                                      We would like to assist & help you in the best possible way to find out the fraudsters. You can initiate below actions before relevant authorities for your claims;

                                      i) File Complaint with your bank to get a reversal and file dispute form/charge dispute form/cardholder dispute form/ transaction dispute form.

                                      Further, if you are registered on shine.com or shinelearning.com, we request you to send us your registered mobile number and email id along with transaction details.

                                      We are happy to assist you. This response is without prejudice to our all legally vested rights.

                                      Regards
                                      Team Shine
                                      My self yasmin patan .yesterday I got call from shine .com agents. They convinced me to attend the interview so they took charges by the online payment 2500 and they said totally refundable . After 30 mins they conduct interview you selected with 77.7 rating you should pay 5050 rupees to confirmation job only you .it is refundable on sep .14 .2020
                                      I hot call 3. Sep . 2020 they continuously call and convinced to all the process is genuine. All money is refundable .and the company name HAVELLS IND LTD they take interview. And cheated me . And today switch off both the calls . No one attend the call .. the fake agents [protected]. His name shaik imran . And second one he acted like hr his contact no is [protected] pls kindly informing you . I hope you help me . Total amount 7550 rupees .I never repeat it .pls help me to come back my amount it is very huge to me .pls I am waiting for your reply

                                      Shine.com is the most fraud, fake, company ever and also their response towards money is too high. - Comment #3729984 - Image #0
                                      Shine.com is the most fraud, fake, company ever and also their response towards money is too high. - Comment #3729984 - Image #1
                                      Shine.com is the most fraud, fake, company ever and also their response towards money is too high. - Comment #3729984 - Image #2
                                      Shine.com is the most fraud, fake, company ever and also their response towards money is too high. - Comment #3729984 - Image #3
                                      Shine.com is the most fraud, fake, company ever and also their response towards money is too high. - Comment #3729984 - Image #4
                                      Shine.com is the most fraud, fake, company ever and also their response towards money is too high. - Comment #3729984 - Image #5
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