ShopClues.com Complaints & Reviews

Hi,

I have purchased a watch from shopclues.com with order no. 3068990.

The company is claiming that they have delivered the product through Bluedart.com

services.
Bluedart is also showing delivered status, but it is not delivered to me.

when i called bluedart they told me that the item is delivered to Banglore inspite

of pune address. because the address...

i bought a t-shirt from shopclues.com on 11 april 2013 n received the item on 26 april n next day i submitted a req to the site for exchange with larger size as the size is too small as compared to standard L size but in few days got mail frm them saying it is L size n they wont accept any return or exchange... then i fone them twice on 28th for exchange but they also said the size they sent is L .. so i told them that i got orignal adidas...

SIR

I PURCHASE WEIGHING SCALE THROUGH ONLINE SHOPPING THROUGH WEBSITE SHOPCLUES.COM
ON[protected]. ORDER NO. 3124811. PAYMENT WAS DONE THROUGH ONLINE NET BANKING. I GOT MESSAGE FROM SHOPCLUES THAT This order is shipped via Blue Dart. The tracking number for this shipment is [protected]. WHILE ON TRACKING THIS NUMBER SHOWS INVALID AND TILL NOW I DIDNT GET MY ORDER. I CALL ON CUSTOMER CARE NUMBER SEVERAL TIMES BUT THEY...

I am Abhishek Gaur from Pune, Maharastra. I had ordered Khaitan Iceberg Personal Cooler from shopclues.com on 14th April 2013. Order number# 3068857. I paid the amount Rs 5390 using credit card. I received the order on 28th April 2013, but found that it was a broken piece. Also, they had not sent me the bill. I informed shopclues.com regarding the issue. They informed me to send the pictures of the broken part, which I sent. Also, I asked...

I have ordered a product from ShopClues. Very much disappointed with a defected product. The product has been picked up for the replacement but till now i have not received a new product or my amount back. Customer is service is worst its never connected to the customer agent. Request to take action against the company so no other customer will get cheated in future.

Order Number : 2309597
Order Date : 23 Jan 2013,...

Order No: 3238318
Ordered Date: 30 Apr 2013, 09:00 Pm

I ordered product on last 30 apr 2013,today 6th may 2013, the product was not even shipped.I chat with shopclues representatives, he told that the product was out of stock
http://www.shopclues.com/samsung-1207-en.html
This was the product link. and even today the product was showing in stock.And i just asked them why are you cheating like this.. he...

Dear Sir/Madam,

I have been cheated by Shopclues.com website. I purchase "EPS-1899 Bathroom Weighing Scales" product on dt 17th April, 2013 at 2:18 PM. Same day Shopclues.com site shipment my product with Bluedart.com courier. The tracking number for this shipment is [protected]. I payment through Online Bank transfer, Product amount is Rs. 438/-. But till date I not received my Product.

After 8 days...

Dear Sir,
My order number shop clues.com is : Shop Clues order 2886533
it has been more than a 2 months since i have placed an order
(order item: V hand grip heavy and company : fitness world ) in shop clues,
after placing an order they have shipped their item after 10 days,
and the product was not which i saw in their website and the delivered product
was cheap quality, damaged and different in...

Hello all,
My name is Rahul and I had ordered a Khaitan hit bit 30L Desert Cooler on 26th April 2013 having order no : 3198174 and choose to pay using my SBI debit card option from ShopClues.com The transaction was completed and i received the confirmation mail and SMS from both ShopClues.com and ccavenue.com ( I am attaching the related pics of the emails that i got received ) On 27th April 2013 i received a mail from ShopClues.com...

I order two shirts from shopclues.com on 22/04/2013 and my order no is 3158543. They showed that the item is in stock and would be delivered in 5-7 working days. After 6 days when i received no r-mail or sms regarding the product delivery i visited their website and checked my order status, i was cancelled by the company while no information was sent to me. When i filed the complaint on their website they replied that the item is out of stock...

I had bought nokia cs-17 data card ,order number 2818921 through Shopclues.com and made my payment through SBI with an amount of 1599.
Company had given 10 days return/money back policy..The device sent to me was not in working condition so i immediately logged a call to customer care.I also given mail to the customer care..since then they are making fool to me.
several mailing communication done but of no use..Phone call/Email...

Dear ShopClues,

I hope you are having a good day. In order to run a successfull online retail store, you need to take care of customers and keep them happy. It is as important as setting up a website and the infrastructure. I believe that you'll resolve my problem and I'll praise the good service of ShopClues.

Please read the following very carefully.

I purchased Callmate's Canvas...

Hi i recently order the Cosco Cricket ball from shopclues.com and the below are my order details

Order: 3048075
Date: 12 Apr 2013, 08:02 PM
Status: Canceled

They confirmed the order and was waited so long time and on 21st April, they cancelled the order and initiated the refund.

If they cancel the order, why do they confirmed the order.? I was purchasing in this site for past...

I have ordered a Nokia Mobile 206 on 27-March-2013 (Order No 2876945) at shopclues.com. Already I have paid the amount. Till date the product is not delivered to me. The shipping agency BLUEDART (Tracking AWB no [protected]) updated like shipment delivered but i didn't get the product. I contacted with BLUEDART and clearly mentioned the problem , but no proper response from their side. Then i keep on calling shopclues Customer Service...

Not Responding for Return and refund
Order Number: 3032847

Return Number: 16315

Product: Alfa Wifi AWUS036H (Realtek RTL8187L) Upgraded 1W Usb Adapter With 5dbi Antenna

i am not able to use this product this product because of wrong usb cable was sent to me, also the product seems to be not working.

I made a return request to them but they never responding for my mails..br...

hi, 4th April, I saw one advertisement on shop clues “Mens Handkerchief Set Of 12 PCs at Rs. 238/- and on description part written Premium Range of 12Pcs. Basis of advertisement, I purchased 12pcs Handkerchief set for Rs. 238/- and my order no was 2961182. I received my order on 8th April’13. When I checked handkerchief quality than I found Handkerchief quality is not so good. I have Rs. 10/- Handkerchief also, which I bought from local...

Shopclues is a big fraud company beware of it.

I have placed an order for Khaitan air cooler order no 2897450 dated 30 Mar 2013. After chasing them for last 15 days I have sent almost 10 emails and made 20 calls to your customer care stating that I am unable to track my order with the given tracking no. All of sudden they changed the status to delivered and inspite of informing that I have not received my order in my last complaint...

Product not received, money not refunded.
Few days back I ordered one product from ShopClues.com. My Order #2761447Due to my unavailability at my home the product got returned and reached back on 30 Mar'13. I have raised a request for complete refund of money on their online portal. My request number is "https://shopcluescom.zendesk.com/requests/198410". They agreed for refund on 03/4/2013 but after that they haven't...

Hi

I ordered a pair of Numero UNO white shoe of size 6 from shop clues.
It has been delivered without checking the quality of shoes. A poor quality , very old shoe, with yellow tainted colour appearing allover the shoes.

Based on my discussion with you - here are attached the photos of poor quality shoes .


Yellow marked appearing all over the shoes. I have higlights with red marks...

I bought mixer grinder (Khaitan Orange Juicer Mixer Grinder (KJMG-703C) from shop clues via order number 2863331 on 24 march.

when I received the order I found the product damaged as in leakage jar , broken start button and filthy product as if its used.

then I raised a ticket to return the product via Return Number: 14049.

they replied me for that raising ticket reference no #196525 to send me...