ShopClues.com Complaints & Reviews

Hi Team Shopclues,
I have purchased the product "Nike N150 Deodorants (Pack of 2) for Men 200mL (QTY:1)" with order number "3613245" and did the payment on same date but received it on 1st June. Despite late the worst thing was the product is set of 2 Deo as per offer and even its written on the receipt on the package received from courier company but when i opened the package, it was only one item present. Its...

Dear sir
i have online order from shopclues.com on 6th-May-2013, (Kitchen pro combo of roti maker & chopping board set Qty-1) but i have recived only chopping board. i have complaint 4th time on this site but not good response. i have advanced payment from DEBIT CARD. sir almost 1 month late but my missing part not find please help me sir or solve this issue

Thank You
Best Regards...

Hi,

I ordered for Tupperware best lunch box from "Shopclues". Shopclues delivered the product also. But i did not reveived all the parts. So i complained that to them. After 48 hours they sent one mail for my approval of missing pasrt. Then i replied to them. Again they sent the same E-mail. I replied to them with an "yes" again. But i did not get any reply. So i called them again. ( For these calls, nearly...

I have so many issues regarding thee Shopclues.com website. I am thee regular buyer @ shopclues making online payment for purchase of thee product. Since i paid thee amount and thee theings were not delivered to my destination.Status are showing thee courier was returned to origin. Even theough i communicated therough mail regarding thee issue thee replied and was not sorted for 2weeks . I paid Rs.278/- order no for purchase of bag but theey...

I ordered Lakme Eye-Conic Kajal from Shopclues. They send me defected piece, It is not in working condition.
When i sent them email for replace that product they did not reply in first time. After 15 days i again sent them an email then they replied :-

" We would like to inform you that the product which has been ordered by you is the same which has been delivered to you as per the manufacturer. Therefore, we will...

i purchased a panasonic air conditioner at shopclues.com on 21 may 2013 and paid Rs 21690 with order no. 3669009‏

which is still not shipped by them... i called there customer care and they said it will be shipped maximum by 27 may 2013 and till today not shipped.

now they are saying item is out of stock with merchant,

i will take a strict action against such sites.. if the item is not available...

Hi All,
This is regarding my bad experience with www.shopclues.com I made a purchase (BSA Cycle on 18 MAY 2013) before I made the purchase I called their customer care and confirmed that, they can deliver the cycle fully assembled. They confirmed the order and got the payment. After making regular follow-up, now on 27 May 2013, I got the response from them saying "The Order has been cancelled, as they can not deliver the assembled...

i bought this laptop cooling pad from shopclues.com with order number.3262048 ... it was mentioned on the product page that its compatible from laptops of 10 inch to 16 inch .. but its size is too small that it cant provide air to the air vent of my laptop of 15.6 inch ....
and main thing is its not giving out any air .. like the cooling fan is just moving ut not giving any air
attached the fotos ...
but as always...

The Shopclues site showed me that the Bodyfuelz Whey protein of 5lbs is in stock.
Also they added a lucrative offer with it. But now after 5 days of order being placed, they tell me that it is temporarily out of stock.
Earlier also in late April they did the same thing when I ordered British Nutritions Whey Protein .

My question is that why do they not show the product out of stock on their site when it is out...

Sir/Ma’am,

I ordered on 3rd may 2013 a steam iron of Jaipan make of Rs 494 only My order no is 3211067 and the time for delivery was 5-7 days as shown in the website. I have written almost 10-15 mails each time same reply was given that matter is escalated with merchant ,but now they are not giving any reply and not refunding the money. This is a typical case why people are shying to purcahase...

i bought these spoons set of 12 frm shopclues.com on 5 may n got delivered on 8may under order number 3288507 ... n the same day or next day i asked them that in the picture of product its shown normal tablespoons but when i got these they were teaspoons or babyspoons ...and it wasnt mentioned on the product page that they r babyspoons ... so i asked them to return but they arent listening to me....

I have placed an order from shopclues and it was like a life’s most horrible experience with them. I have purchased (order no. 305082) a Khaitan Aircooler for Rs.6270 on 14th May and it got delivered on 18th May, 2013. When i opened the product the water pump was not working. i tried to call their customer care you know what, it took me 20 minutes to speak with their CC team as my call was in a queue (third class desi customer care team)....

following was the order history which i have not yet got in hand.




Order: 3219037
Date: 29 Apr 2013, 06:23 AM
Status: Complete
Products information

Product Selling Price Quantity Subtotal
Super Shakti Electronic Insect & Mosquito Killer Plus Night Light
Code: 295293
Price in Clues Bucks: 103
Rs.655 1 Rs.655

Payment...

Hey sar/mem
I m having a very big prob with shopclues.com,,,i had ordered a sunglasses For my mom,and i got it at the date of 11th may 2013,but i m having a size issue,dht glasses is too big for my mom,and also i am not satisfide with the quality and product also,so i told to shopclues to take ther product back and return my cash but they are not doing any thing,I also note a return request for ths product coz i have 10 days return...

DONT BUY ANYTHING FROM SHOPCLUES.COM. I bought two items in that site. Both are defective. First purchase was mobile. it didnt turn on when i open it and tried to ON it. They asked me to claim from service center. I said No and after 100 mail conversations They asked me to get Defective on Arrival (DOA) letter from service center. I gave the same then they took more than a month to replace the item.

Second purchase was DIGITAL...

Hi,

I had placed the order for "Vox 16 inch Rechargeable Pedestal fan" (Order Number 317 7065) using ShopClues site. Firstly they should mention that they will be supplying the fan in disassembled form and end user will have to get it assembled.
Now the main problem is that the Motor part of the Vox fan is defective and it is a plastic body fan and if you apply the force it will get permanently damaged....

I’m very much disappointed on receipt of this product and service from www.shopclues.com through online shopping
1. The Order was placed on 28th April and I received the product on 7th May Order no 3215618
2. The quality of the product is very POOR i will not be convinced unless a justification is given on this product (this product is not the Original DELL Wireless mouse) some poor or low class china quality product with...

From: Pranav Chudasama <[protected]@yahoo.in>
To: shopclues <[protected]@shopclues.com>
Sent: Friday, 10 May 2013 12:37 PM
Dear sir,

today received shipment in damaged condition ,wherein ceramic plate received in broken condition.

we regret to received such type of product online thru shopclue com like reputed online store like u.

We can't expect such services...

Order Number : 3192457
I purchased a tifin box from shopclues 15 days back which turned out to be defective.
I reported the incident on the same day of delivery, I was initially offered 50 clues bucks as settlement which i denied.
Later on I was offered shop clues equivalent to the order price of 153 which I accepted.
Shopclues has not credited the clues bucks even after 1 week. This is so pity. Shopclues customer...

I am Govind Sharma, bought a Lenovo Laptop Bagpack, with order id 2982111, placed order on Date: 7-apr-2013, Recieved item after five days but the quality of the Bckpack wasn't as per desciption on given in Website. Its quality was found to be very cheap and it was a duplicate Lenovo Bagpack.
I mailed several times to the shoplcues but there response was very late and not upto the mark, they ask me to send the photos of the Bag...