ShopClues.com Complaints & Reviews

I had order for the Emergency lights, order No is 2010746

I found the product as faulty, then raise the return request

No communication from their side, when call to customer care no ... they will make us to wait 15 mins then call will be disconnected

No reply to the mails as wells...

Dear Sir,

I shopped with Online site "Shop clues" my ID is 1919704, the product i buyed from them was Pro-Biker Gloves, but they have send me wrong product which i have ordered.
and after wait of 20days they saying that we dont have product so we are cancelling your request.

so sir whats this they must be fined for their such negligence....

Almost one month over but I not received my order no. "1887581", I ordered for a mobile phone .....i sent them my mails and i called them many times but every times they cheaters have same answer "wait for some time" .I lost around 45-50rs. by calling them but They are saying same thing again & again that we will try to get back to you within 48 hours but in reality they are doing nothing..............

on 16/11/2012 i ordered a product(tablet rs. 3699) on shopclues.com i make a payement from netbanking(bank of maharastra) through ccavenues
order no. 1845366(shopclues.com)
i cancelled my order next day on 17/11/2012 & they said refund process is done from their side and money is refunded in 4 to 5 buisness days (today is 5/12/12) but my money is not refunded
whenever, i contact to ccavenue & shopclues they said...

Order: 1899289
Date: 26 Nov 2012, 12:52 PM
Status: Shipped

I order a product in shopclues.com. product is shipped through first flight. shipping address i gave is thiruvallur but it was delivered to wrong destination. When i check with the consignment no in first flight site, it shows the wrong destination thiruvarur and develivered to someone named: vasu. Whether i will get the product or not?...

I have Ordered Fabino Water Purifier WP-011 on 13 October 2012 from Shopclue.com, It is get delivered to me after 5-6 days. But I am surprised to see that the product is in defective state & I send all the pictures taken about the condition of product to Shopclue.com on next day with all the details.
After that I get assurance from shopclue.com that The product will get pick up for Return process in few days & payment...

I have ordered 500 ml water bottle and when I received the courier, bottle can contains only 150 ml water. I have registered my first complain on Nov 12 04:20 pm (IST) and then they told me that their courier guy will come to pick up bottle and then once they receive the bottle, they will evaluate the complain and refund the money. But till date no one turned up to pick up courier. Kindly do the needful.
PFA email print screen for...

Hi,

I got to know of one Ambrane A77 tablet at Shopclues.com with nice features.I ordered one and the tablet was shipped to me for Rs 3798.00.(17th Nov,2012)
The tablet had a dead battery and it never worked unless you plug in the charging pin.upon contacting shopclues,they commited an exchange at doorsteps which never happened.Upon escalating to one Narender(Supervisor in Shopclues custcare) i was given the dealer details...

Hello,

I recently purchased a samsung laptop bag through online shopping from "www.shopclues.com". The quality of the bag is below par and the cushion provided inside is very very thin. The bag cannot protect the laptop since the cushion is almost negligible. Also The shoulder straps doesn't have any sponge or cushionl. Unlike other bags the handle is also simply a peice of cloth and doesn't have sponge...

ORDER NUMBER :[protected]belmonte watch)
SHIPMENT tRACKING ID :- [protected]
ORDER DATE:- 9th november, 2012

Hello I am Tarun Gour from Harihar , karnatka.
I have ordered a watch on 9th Nov, 2012 from shopclues.com by ne banking payment transfer which has to be delivered within 3-4 business days. I have tried so many times to track my order via blue-dart, but they are saying that it is not a valid tracking...

Hello my name is anshuman and i purchased a Nokia Bluetooth headset from shopclues.com with order#1574777 and they delivered the package on time and when i received and used it the volume control was not working and when i contacted the customer service they told me to contact the Nokia service center to claim the product warranty and when i visited the Nokia care they told that the product was not launched in India and how come when the...

I had ordered Allensolly trouser from ShopClues on 1st Nov 2012. Trouser delivered by shopclues on 5th Nov 2012 is a duplicate product. It is a cotton track suite on which they have put duplicate sticker of AllenSolly. I have raised return request to Shopclues to which their answer is if vendor accepts return then only they will acept return. My transaction was with Shopclues and not with vendor. Shopclues has 30 days return policy. Shopclues...

I tried to place an order on Shopclues.com but transaction got failed and amount is deducted from my account. Order details:

Order: 1710007
Date: 18 Oct 2012, 01:51 PM
Status: Checkout Incomplete

I log a support ticket from shopclues portal on 29 Oct 2012 also wrote emails to them but to response from their side.

I suggest all buyers try to place order through COD mode only. I...

I have received the phone via order ID : 1759437 from shopclues. However its digit number "4" is not working. I sent them mail immediately after receiving phone and they confirmed that merchant will get in touch with me in 3-4 working days.Please see the mails from them. However no one has come back to me for the return or replacement of the same till today.

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Dear Sir,

I had placed the "Skullcandy S2DUDZ-012 In-the-ear Headphone" on 21.10.2012 at shopclues.com but the same is not yet delivered to me even after 14 days. The shopclues executive does not pick the phone not even giving any proper response on email. At the time of booking they are promised to deliver the product in 4-5 days but the reality is totally different. They are not able to deliver the product in Delhi...

I have ordered an induction cook top (order no.[protected] from shopclues.Com on 19 oct 2012, 12:22 am.
They have said that it will be delivered within 2-3 business days but still it is not delivered.
I have tried to track my shipment via blue dart (waybill no.- [protected]) but there is no record of this shipment. Also I have called customer care of shopclues.Com but they are not responding in proper way, they are continuously...

Shopclues.com is the worst online shopping website ever. I received a pen drive as per my Order # 1683565 but after late delivery, the pen drive was not working, I sent two emails but I got no reply to emails written to them even after weeks had passed, Calls to their call center disconnect automatically after 2 minutes stating "high amount of calls", I finally managed to call and speak to someone on 23/10/2012 and got a ticket...

PURCHASED A MODEM/ROUTER FROM SHOPCLUES.COM.
I WANT TO RETURN THE PRODUCT BACK BECAUSE IT IS NOT SUITABLE TO ME.

BUT SHOPCLUES NOT GIVING ANY RESPONSE. THE CUSTOMER CARE NUMBER IS JUST KEEP ON WAITING WITHOUT ANY RESPONSE.

I HAVE SEND EMAIL ALSO. EXCEPT AUTO GENERATED MESSAGE THERE IS NO RESPONSE FROM SHOP-CLUES. PLEASE TAKE THE PRODUCT BACK....

THERE WAS A OFFER ON 24th SEPTEMBER ON SHOPCLUES.COM ABOUT DISH TV WORTH Rs.1690/- @199/- AND I HAVE PLACED ORDER TO BUY THE SAME, BUT NOW THEY WANTS ME TO PAY AN AMOUNT OF Rs.1341/- AGAINST INSTALLATION & ACTIVATION EVEN IF THE INSTALLATION IS DONE BY US. SINCE THE OFFER DID NOT SPECIFY ABOUT MANDATORY CHARGES FOR INSTALLATION & ACTIVATION. WE ONLY DEMAND TO THE SUPPLIER TO ISSUE THE HARDWARE IMMEDIATELY WHICH WAS PROMISED ON THE...

Sir, On 24/09/2012 I ordered Avon Senses Body Spray- One piece (QTY:1) with order ID 1612776,
I did online payment of Rs 78, from axis bank with the following transaction details:
ICONN/55339792/240912/CCAVENUE.COM / CHA. From my a/c money was debited but in shopclues.com
it was written, under status: checkout incomplete. So again I did the transaction with the following details:
ICONN/55340550/240912/CCAVENUE.COM...