ShopClues.com Complaints & Reviews

BEWARE !! THEY TAKE YOUR MONEY AND DONT SENT PRODUCTS !! REAL CHEATING !!

Order Number : 2890974

I ordered a 32 inch TV from Shopclues with a lot of belief and trust . Though i am a bulk order customer to many other E-Commerce stores online like Homeshop 18 and Flipkart , this time i wanted to give a test to Shopclues and try before i give a real bulk order . This transaction particularly turned horrific to...

I ordered a product on emi which was supposed to be delivered in 5-7 business days. Even after 20 business days, there was no information about the order. When i called the support, that is when i came to know that the product is out of stock. i should say that the customer support really really sucks. according to their cancellation policy, they are to cancel the order when the product is out of stock. But no action was taken from their...

i purchase jwellary from shopclues my order no is 2795490. in site they display 3 items in 1 product but when they shipped they shipped only 2 items. and that 2 items quality is not proper as shown picture. so i request you all friend dont buy any product from shopclues.. it's a cheeter(bogus) website.
Please help me how can i get refund..
750rs is important for me.....

I order a product on last friday (22nd march 2013). But it is not shipped today itself. Now i cancel my order on 29th march 2013. They told me it take 5- 7 day for delivery. but it take 7 day and not shipped the product. Now i cancel my product and they give my refund amount in another 2-3 weeks. Its too late for me. My order id is Shopclues :2829490. Please take action against this site....

Few days back I ordered Mosquito Killer machine from ShopClues.com. My Order #2761446.
When I opened I found the product as defective and it has many scratches. I have tried customer care number numerous time but no body picked
my phone call. There customer care tele service is use less and its just waste of your telephone money.

Then I logged a complaint on their online portal. My request number is "https://shopcluescom.zendesk.com/requests/184673"....

Hello sir/ma'm,

I am regular buyer from the online shopping sites, and before few days i bought "Puma AQUIL 2 - size 9 Shoes" from shopclues.com. i was gifting it to my brother,

But my order was not confirmed at first due to some technical problem, then i have called there customer care twice that should i reorder it but they told me that there is no need for the reorder your money is deducted...

Hi

I want to do a complaint against shopclues.com via order no from whom I had ordered a product but haven't received any order as yet..They arent even refundingmy money and haven't replied to my last 3 mails for the ticket Number 179886,

Please do the needful

Regards

Manmohan Kohli...

I purchased SHARP LC-32LE341M LED TV from shopclues on Jan 30th 2013 and received LED TV with fake accessories. And because of this fake accessories I couldn't even install the stand on the TV to put it on a table to watch it. Order number : 2365844

I reported this issue with Shopclues, Sharp and Naveen Electrotech PVT.LTD (Was the marchent of this LED TV with TIN: [protected]). Shopclues didn't resolved this issue...

I had ordered a Dell Aero Android Mobile phone from shopclues on 9th Jan,2013 . Order No : 2205864 , (Payment made - Rs.3869 via HDFC debit card ) .The Item reportedly was shipped after a week's time, on 15th Jan( though it was promised to ship with in max 4-5 days) . Anyways , I waited for the same for another week without any avail, though it was promised item will reach by 17th Jan. Later , on enquiring wth the shipping company, it...

Hi,

I was order a product on 2/2/2013 with Rs.48 through online banking, and Rs.48 deducted from my bank on the same time, but after 12 days I haven't received any communication from this company or logistic company, several times I was trying to know the reason for delay through mail or phone no body can bother to reply else formal mail like
"Hello
Thank you for contacting Shopclues.com.
We...

Order Date: 28 Jan 2013, 07:48 PM
Order Number : 2362140
Ordered Product(s) : iBall Aura V36 Mobile (QTY:1)
Amount Paid Status Action Rs.3,268 Complete Reorder this order

Aramex shipping Courier Number : [protected], I will check with aramex due to aramex customer care your order lost, you claim your shopclues company,,

I claim shopclues company Complaint Number : 147184, but shopcules...

i ordered a woolen legging of vivaa brand of free size atwww.shopcules.com order no 2315075. i got delivery on 1/2/13. the product is not as per specification.on site. the size is not fit for 34`` waist. there is no tag of vivaa brand . i sent return request on 1/2 13 and sent 4 snapshots of item. but company violating its band of trust and return policy and refusing to refund. it says what u have got is right size .how one can wear legging...

I purchased a pair of black leggings from shopclues.com on 26 Jan 2013 with the order no 2342069. I received the product in time but the product was looking used, washed and also had bubbles like an old cloth. I emailed shopclues and git a reply, "we have sent u the exact product as shown on the website and cannot return it.". I called their no and told them the exact issue, they asked me to send an email with the pictures of the...

i placed TWO ORDERS NO 2315075 FOR VIVAA W WOOLENLEGGING OF FREE SIZE THAT IS FIT FOR WAIST SIZE 40`` AND HIP SIZE 40`` AND LENGTH IS NOT MENTIONED ON SITE. THE FREE SIZE APPARELS ARE EASILYWORN BY FATTY WOMAN.LEGGINGS THAT WE BUY FROM LOCAL MARKET OF FREE SIZE I WEAR.SO I THOUGHT IT WOULD FIT ME TOO.I PLACED ORDER NO 2315075 FOR IT ON WWW.SHOPCLUES .COM. I GOT DELIVERY ON 1/2/13.AND PAID RS 264FOR IT.WHEN I OPENED I FOUND LEGGING WITHOUT...

Hello,

This is regarding a earphone I purchased with shopclues and it was broken.The product is broken and still amount is not refunded to me.

I dropped a mail to customer care 15-20 times but nothing happened.It would be great if you can help me on this.

I never expected this from a reputed company like shopclues.

I am writing to you as a last hope.It was my first purchase with...

Hello,

I have ordered one mobile case form the site www.shopclues.com. This is the link i have used to purchase http://www.shopclues.com/smart-flip-flap-case-cover-pouch-for-micromax-canvas-a110-superfone-2.html. In this link they have shown a white case and after i get the delivery i have found that the case is black in color. I have contacted their customer care and didn't get a positive comment from them. But all the...

I made an order on January 1st and paid using debit on www.shopclues.com with order number 2156604.
I called the ccare and asked them to cancel the order on same day. I was told that they will initiate refund in 24 to 72 hours and once it is processed it will take 7 to 9 working days to get credited on your bank. It's been 2 weeks now and when I call them they say refund is still in queue and is not even initiated. They told me...

Hi Team, I have placed an order for Karbonn A9+ mobile handset on 29th dec 2012, they promised to ship in 5 days but was always shown as processing until I contacted them. Later they sent it will be shipped and gave a tracking number which was a chennai address. Now the shipment is delivered in chennai and not me as I stay in hyderabad. It cant be a wrong tracking number as I already informed them 2 days before that the tracking number is...

Worst online shopping experience.

On 17th dec'12 I purchased signoraware trio lunch bag (with insulated bag) with order no. 2051814. The order specification was same black color bag as displayed in product catalog.

On 21st dec'12 I received this order with payment of 469.00 rs as cash on delivery. On very same day I have to initiate return/Replacement (request ticket number 111361) of this product as...

Defective DVD player was delivered from shopclues.com online store . No proper response from shop clues team .Not reachable over customer support telephone.

Worst customer service

Pls find the details attached : -

Order #2086196
Date: 21 Dec 2012, 07:45 PM
Payment method: CCavenue NetBanking
Product Quantity Unit price Subtotal
Sony DVP-SR760HP DVD Player
Code:...