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Snapmint Complaints & Reviews

snapmint.com
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Updated: Dec 13, 2025
Complaints 741
Resolved
57
Unresolved
684
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 34

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V
Vivek Bhadoriya
Mar 7, 2021
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Website: snapmint.com

I ordered a product Honor band 5 from Snapmint and they sent me and old used product. I returned it back and they said I wont be asked to pay the emi. Now I get message that my cibil will be affected if I dont pay EMI. ORDER ID: 1613814

Snapmint is surely a Fraud and please avoid buying from it
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Dear Customer,

We are really sorry for the delay in replying.

we would like to inform you that your order[protected] refund (315) completed in your account on 13/03/2021 16:25 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

Thank You
Team Snapmint!!!
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    V
    VishalBorana
    from Mubarakpur, Haryana
    Mar 4, 2021
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    Sir I have order one plus Nord 256gb mobile. I pay down payment twice time but still order not confirmed successfully
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      V
      VishalBorana
      from Mubarakpur, Haryana
      Mar 4, 2021
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      Down payment deduct from account but order not confirmed

      Sir I have order one pluse Nord 256 gb mobile . I pay down payment twice but still order not confirmed....
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      M
      Mithun tk
      Feb 23, 2021
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      Product dispatch

      Address: Navi mumbai

      Order number 1633503
      I have ordered a phone through emi from this site and completed all process. They have debited downpayment from the account given and said the item will be dispatched after verification
      Today evening was the scheduled time but still showing they are facing some technical problem
      If they cant dispatch my item i wish to cancel the order and get back the downpayment.
      Nb:the customer support...
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      C
      [email protected]
      Feb 22, 2021
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      I've booked one printer and after successful payment from distributor side it's showing products out of stock. May I know the next process to order other printer by cancelling it.
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      Dear Customer,

      We are really sorry for the delay in replying.

      We would like to inform you that your order[protected] refund (1498) completed in your account on 23/02/2021 21:54 from our end, kindly check in your account or contact to your bank with UTR Number[protected].
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        K
        Kiran Rana ravaliya
        Feb 21, 2021
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        Odar

        Address: Jetpur gujrat
        Website: Sanpmit

        My dawun present 999...
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        S
        Sri123haritha
        Feb 18, 2021
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        Website: Snapmint

        I bought LG Washing machine 9kg capacity semi automatic top load through snapmint which is delivered on 13 Feb, but m not get invoice for this product.So many times i called customer service but they are not responding.My order ID is:1607641.Plz resolve my issue.
        +1 photos
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        Dear Customer,

        We are really sorry for the delay in replying.

        We hope that we are able to solve your query, for further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

        Thank You
        Team Snapmint!!!
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          T
          Taqii
          from Ghumarwin, Himachal Pradesh
          Feb 17, 2021
          Sep 12, 2024
          This thread was updated on Sep 12, 2024
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          Cheating on the name of EMI

          Address: Mumbai
          Website: snapmint.com

          I bought a phone of 15000/- on EMI of 2761/- to be auto cut from bank account on 3rd of every month. On 3rd of Feb 2021, i was having a amount of approx 3000 in my bank account, still they cut 295/- as bounce charges at 15:43. When i complained, they told me that they are not afraid. They also said that the bank message that i send to them is fake and handmade. They openly warned me to go to media, as they are not afraid. If i was to pay...
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          R
          Rajendra Nivalkar
          from Alandi, Maharashtra
          Feb 17, 2021
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          Yesterday my order is delivered..
          Charging cable missing,
          Ear buds all totally used
          Fake and dirty product delivered..
          Packing not good,
          Old used product delivered
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          Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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            J
            Joseph528
            Feb 16, 2021
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            I ordered Vivo V20 on 29/12/2020 and I paid a down payment of rupees 7080 .The order cancelled automatically saying not not verified and said refund in process.Now it's about 2 months i didn't get my refund .My order ID is 1526479.The customer service is not responding too.Is there any way to get my refund inmediately
            +1 photos
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            Dear customer,

            We are really sorry for the delay in replying.

            We would like to inform you that your order[protected] refund (7090) already completed in your account on 30/12/2020 12:20 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

            Thank You
            Team Snapmint!!!
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              S
              Shubham khurpass
              from Noida, Uttar Pradesh
              Feb 11, 2021
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              Address: B6 mukhi jagar near khodiyar naagr new vip road vadodara 390019

              My registerd no. Is [protected] I order the redmi 9 prime but i am not getting the tracking details also i talked with cuatomer care they chnaged the order from snapmint to flipcart & after some time i got the message that the order will come from amazom but still there is not showing the tracking details. Please give me the tracking details so that i could know when my order will arrive or else arrange to cancel the order and proced for refund and cancel the auto debit payment.
              +1 photos
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              Dear Customer,

              We are really sorry for the delay in replying.

              As we can check order showing Delivered already on 16 February, I hope you received this order successfully. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

              Thank You
              Team Snapmint!!!
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                G
                Gill amrit
                from Sonipat, Haryana
                Feb 9, 2021
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                Website: Snapmint

                Hello
                Sir maine 3 din pehle order kiya tha mi 10i ...downpayment b 2100 rupees kr di hai lekin abhi tak mera order verification Eta mai dikha riha hai .I request u mera order process kiya jaye nhi toh refund kiya jaye ...thanks ...registered mobile no.[protected]
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                Dear Customer, we are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                  R
                  Raiyan Aziz
                  from Guwahati, Assam
                  Feb 7, 2021
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                  I order for titan pay and also pay the down-payment of Rs 360 then after 4 days there is no response from snapmint, then I canceled it about 6 or 7 days ogo...
                  But still my payment didn't credited in my account ...??? Why
                  +1 photos
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                  Dear customer,

                  We are really sorry for the delay in replying.

                  We would like to inform you that your order[protected] refund (360) completed in your account on 12/02/2021 19:25 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                  Thank You
                  Team Snapmint!!!
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                    J
                    Jaat_01
                    from Ghumarwin, Himachal Pradesh
                    Feb 5, 2021
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                    Resolved

                    I order redmi 9a mobile i pay down payment 699 emi also auto debit from my account but order do not received pls help refund my down payment and emi auto debit deduction stop from my account
                    While my product deliver
                    +1 photos
                    Feb 5, 2021
                    Complaint marked as Resolved 
                    Feb 05, 2021
                    Updated by Jaat_01                     order redmi 9a mobile i pay down payment 699 emi also auto debit from my account but order do not received pls help refund my down payment and emi auto debit deduction stop from my account
                    While my product deliver

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                      P
                      Potta Bangaru Raju
                      Feb 4, 2021
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                      Address: Beside muthoot fincorp, Main road, Ramabhadrapuram
                      Website: Snapmint

                      Dear,
                      Your deliverd product Hp inkjet printer not working. I try to contact so many times.. About this issue when the product reached to me☝️..
                      Now i am waiting for your answer How to return my not working delivered product...
                      Pls solve this issue..

                      I already rised this issue..
                      But no resonse to me..
                      +1 photos
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                      Dear Customer,

                      We are really sorry for the delay in replying.

                      As we can check the return window has been closed, kindly visit your nearest service center, for further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                      Thank You
                      Team Snapmint!!!
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                        S
                        singhmadhvi893
                        Feb 3, 2021
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                        Order Cancellation

                        Address: Mumbai
                        Website: snapmint.com

                        Order No-1583104
                        I place an order on snapmint about one week ago as soon as I placed an order I got to know that product is overpriced so It wasn't a good choice.So within few hours I contact them via contact us option in app to cancel the order and thought that these guys will sure cancel it but today when I wasn't at home someone delivered that order.I am trying to contact them via WhatsApp number which they used to contact me to...
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                        S
                        Sridhar Keshav
                        from Bengaluru, Karnataka
                        Feb 2, 2021
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                        Dear Snapmint,
                        Your app shows that there are technical issues with our order. We had entrusted you to keep the safety and security of our valuable financial data but we are now speculating that there could be a data breach because of the delay. We request you to cancel our order and reverse our down payment to our bank account with immediate effect. We did not expect such complacency with sensitive financial data from a company of such a reputation as Snapmint.
                        Order ID: 1590855
                        +1 photos
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                        Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                          T
                          tejaji94083
                          Jan 4, 2021
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                          Resolved

                          Refund not received. its almost 2 months

                          Address: WWW.SNAPMINT.COM
                          Website: WWW.SNAPMINT.COM

                          My order id is 1484474. I ordered Sony Alpha ILCE 6000Y 24.3 MP Mirrorless Camera with 16-50 mm and 55-210 mm Zoom Lenses (APS-C Sensor, Fast Auto Focus, Eye AF) - Black worth 26800. (3599*7 emi) paid downpayment 4865rs. after order i got tracking id. in tracking detail i seen snapmint shipping wrong product. snapmint was shipping samsung refrigerator instead of camera, so i called snapmint customer service. they agreed that it was their...
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                          D
                          Deadsht9
                          Dec 17, 2020
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                          Website: www.snapmint.com

                          I ordered for Amazon voucher. I also paid the down payment.But the voucher not yet received. Their customer care doesn't respond.
                          +1 photos
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                          Dear Customer,

                          We are really sorry for the delay in replying.

                          As we can check, we have sent you voucher on your mail id. you already used it and EMI also completed by you. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                          Thank You
                          Team Snapmint!!!
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                            M
                            M karumali Durai
                            Dec 6, 2020
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                            Address: Port blair Andaman and Nicobar islands
                            Website: [email protected]

                            My request is pls Refund my Amount 2500 as soon as possible. Then tell what is technical issue due to you cancelled my order. Pls give your whatup number or contact which is serviceable.
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                            Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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