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Snapmint Complaints & Reviews

snapmint.com
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Updated: Dec 13, 2025
Complaints 735
Resolved
57
Unresolved
678
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 34

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S
Sri123haritha
Feb 18, 2021
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Website: Snapmint

I bought LG Washing machine 9kg capacity semi automatic top load through snapmint which is delivered on 13 Feb, but m not get invoice for this product.So many times i called customer service but they are not responding.My order ID is:1607641.Plz resolve my issue.
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Dear Customer,

We are really sorry for the delay in replying.

We hope that we are able to solve your query, for further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

Thank You
Team Snapmint!!!
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    T
    Taqii
    from Ghumarwin, Himachal Pradesh
    Feb 17, 2021
    Sep 12, 2024
    This thread was updated on Sep 12, 2024
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    Cheating on the name of EMI

    Address: Mumbai
    Website: snapmint.com

    I bought a phone of 15000/- on EMI of 2761/- to be auto cut from bank account on 3rd of every month. On 3rd of Feb 2021, i was having a amount of approx 3000 in my bank account, still they cut 295/- as bounce charges at 15:43. When i complained, they told me that they are not afraid. They also said that the bank message that i send to them is fake and handmade. They openly warned me to go to media, as they are not afraid. If i was to pay...
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    R
    Rajendra Nivalkar
    from Alandi, Maharashtra
    Feb 17, 2021
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    Yesterday my order is delivered..
    Charging cable missing,
    Ear buds all totally used
    Fake and dirty product delivered..
    Packing not good,
    Old used product delivered
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    Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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      J
      Joseph528
      Feb 16, 2021
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      I ordered Vivo V20 on 29/12/2020 and I paid a down payment of rupees 7080 .The order cancelled automatically saying not not verified and said refund in process.Now it's about 2 months i didn't get my refund .My order ID is 1526479.The customer service is not responding too.Is there any way to get my refund inmediately
      +1 photos
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      Dear customer,

      We are really sorry for the delay in replying.

      We would like to inform you that your order[protected] refund (7090) already completed in your account on 30/12/2020 12:20 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

      Thank You
      Team Snapmint!!!
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        S
        Shubham khurpass
        from Noida, Uttar Pradesh
        Feb 11, 2021
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        Address: B6 mukhi jagar near khodiyar naagr new vip road vadodara 390019

        My registerd no. Is [protected] I order the redmi 9 prime but i am not getting the tracking details also i talked with cuatomer care they chnaged the order from snapmint to flipcart & after some time i got the message that the order will come from amazom but still there is not showing the tracking details. Please give me the tracking details so that i could know when my order will arrive or else arrange to cancel the order and proced for refund and cancel the auto debit payment.
        +1 photos
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        Dear Customer,

        We are really sorry for the delay in replying.

        As we can check order showing Delivered already on 16 February, I hope you received this order successfully. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

        Thank You
        Team Snapmint!!!
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          G
          Gill amrit
          from Sonipat, Haryana
          Feb 9, 2021
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          Website: Snapmint

          Hello
          Sir maine 3 din pehle order kiya tha mi 10i ...downpayment b 2100 rupees kr di hai lekin abhi tak mera order verification Eta mai dikha riha hai .I request u mera order process kiya jaye nhi toh refund kiya jaye ...thanks ...registered mobile no.[protected]
          View replies
          Dear Customer, we are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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            R
            Raiyan Aziz
            from Guwahati, Assam
            Feb 7, 2021
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            I order for titan pay and also pay the down-payment of Rs 360 then after 4 days there is no response from snapmint, then I canceled it about 6 or 7 days ogo...
            But still my payment didn't credited in my account ...??? Why
            +1 photos
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            Dear customer,

            We are really sorry for the delay in replying.

            We would like to inform you that your order[protected] refund (360) completed in your account on 12/02/2021 19:25 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

            Thank You
            Team Snapmint!!!
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              J
              Jaat_01
              from Ghumarwin, Himachal Pradesh
              Feb 5, 2021
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              Resolved

              I order redmi 9a mobile i pay down payment 699 emi also auto debit from my account but order do not received pls help refund my down payment and emi auto debit deduction stop from my account
              While my product deliver
              +1 photos
              Feb 5, 2021
              Complaint marked as Resolved 
              Feb 05, 2021
              Updated by Jaat_01               order redmi 9a mobile i pay down payment 699 emi also auto debit from my account but order do not received pls help refund my down payment and emi auto debit deduction stop from my account
              While my product deliver

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                P
                Potta Bangaru Raju
                Feb 4, 2021
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                Address: Beside muthoot fincorp, Main road, Ramabhadrapuram
                Website: Snapmint

                Dear,
                Your deliverd product Hp inkjet printer not working. I try to contact so many times.. About this issue when the product reached to me☝️..
                Now i am waiting for your answer How to return my not working delivered product...
                Pls solve this issue..

                I already rised this issue..
                But no resonse to me..
                +1 photos
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                Dear Customer,

                We are really sorry for the delay in replying.

                As we can check the return window has been closed, kindly visit your nearest service center, for further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                Thank You
                Team Snapmint!!!
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                  S
                  singhmadhvi893
                  Feb 3, 2021
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                  Order Cancellation

                  Address: Mumbai
                  Website: snapmint.com

                  Order No-1583104
                  I place an order on snapmint about one week ago as soon as I placed an order I got to know that product is overpriced so It wasn't a good choice.So within few hours I contact them via contact us option in app to cancel the order and thought that these guys will sure cancel it but today when I wasn't at home someone delivered that order.I am trying to contact them via WhatsApp number which they used to contact me to...
                  +1 photos
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                  S
                  Sridhar Keshav
                  from Bengaluru, Karnataka
                  Feb 2, 2021
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                  Dear Snapmint,
                  Your app shows that there are technical issues with our order. We had entrusted you to keep the safety and security of our valuable financial data but we are now speculating that there could be a data breach because of the delay. We request you to cancel our order and reverse our down payment to our bank account with immediate effect. We did not expect such complacency with sensitive financial data from a company of such a reputation as Snapmint.
                  Order ID: 1590855
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                  Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                    T
                    tejaji94083
                    Jan 4, 2021
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                    Resolved

                    Refund not received. its almost 2 months

                    Address: WWW.SNAPMINT.COM
                    Website: WWW.SNAPMINT.COM

                    My order id is 1484474. I ordered Sony Alpha ILCE 6000Y 24.3 MP Mirrorless Camera with 16-50 mm and 55-210 mm Zoom Lenses (APS-C Sensor, Fast Auto Focus, Eye AF) - Black worth 26800. (3599*7 emi) paid downpayment 4865rs. after order i got tracking id. in tracking detail i seen snapmint shipping wrong product. snapmint was shipping samsung refrigerator instead of camera, so i called snapmint customer service. they agreed that it was their...
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                    D
                    Deadsht9
                    Dec 17, 2020
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                    Website: www.snapmint.com

                    I ordered for Amazon voucher. I also paid the down payment.But the voucher not yet received. Their customer care doesn't respond.
                    +1 photos
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                    Dear Customer,

                    We are really sorry for the delay in replying.

                    As we can check, we have sent you voucher on your mail id. you already used it and EMI also completed by you. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                    Thank You
                    Team Snapmint!!!
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                      M
                      M karumali Durai
                      Dec 6, 2020
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                      Address: Port blair Andaman and Nicobar islands
                      Website: [email protected]

                      My request is pls Refund my Amount 2500 as soon as possible. Then tell what is technical issue due to you cancelled my order. Pls give your whatup number or contact which is serviceable.
                      View replies
                      Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                        M
                        MANASH-CHAITALI MUKHERJEE
                        from Kolkata, West Bengal
                        Dec 6, 2020
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                        Damage Broken Product Philips Viva HL7715 700 Watt Juicer Mixer Grinder - My Order ID No.1487833. Amazon Tracking ID No. 249408841277

                        Address: Unit No. 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City MH 400710 India
                        Website: www.snapmint.com

                        Sir,
                        Damage/Broken Goods received from you on 27 Nov 2020 through EMI Purchase. My Order ID No.1487833. Amazon Tracking ID No.[protected].
                        I complained your Customer Care on same day and they also obtained details of damage product i.e Philips Viva HL7715 700 Watt Juicer Mixer Grinder on your Customer Care officer Whatsapp No+[protected] and I sent all the details. On Nov 30, one text message received from snapmnt at 0530hrs...
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                        B
                        Babu Smart P
                        Dec 1, 2020
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                        Address: Amazon seller service Pvt Ltd
                        Website: SNAPMINT

                        I ordered water heater on online at the date of 24/11/202on snapmint website ..I received the product it was in damaged condition after I received I'm requested to return the product...but they are not accepting my request
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                        Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                          K
                          Keshaw kumar ojha
                          Nov 24, 2020
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                          Address: Sagir cloth centre Tarwara Siwan Bihar 851506

                          Please cancel my order or refund my amount
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                          My order deley please cancel my order or refund my amount
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                          Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                            S
                            Subhankar Pandit
                            from Powai, Maharashtra
                            Oct 28, 2020
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                            Address: 131 ramprasadnagar school road,5th lane ,kol 49
                            Website: [email protected]

                            My order id 1469102
                            This order show out of stock
                            I do deposit money 4560/-
                            My order tracking details show out of stock but I m trying snapmint customer service number but any person not received the phone plz contact me [protected] nd shearing order details immediately
                            View replies
                            Dear Customer,

                            We are sorry to be late replying!!!

                            As we can check your order has been delivered on your register address. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                            Thank You
                            Team Snapmint!!!
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                              S
                              Sonus8363
                              Oct 7, 2020
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                              Personal Loan

                              Address: registered address is Unit No. 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City MH 400710 IN
                              Website: Www.Snapmint.Com

                              Dear Sir, I had applied personal loan application from snapmint on 28/09/2020. The company has shown a loan of Rs. 40, 000 / - in my account. The loan installment has also shown disconnection from my account on 03/11/2020. But so far no money has come in my account from the company. I have also emailed the company many times. But no answer has come from the company. No one recives the toll free number of the company....
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                              H
                              Henrica
                              Oct 5, 2020
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                              I ordered Samsung M11 on snapmint platform on 2nd October and yet I didn't get any mail from snapmint related to my mails and product delivery not yet confirmed on the sellers side, please do update me with the details about my order, I have a good experience with snapmint with the earlier product purchased but this time there is no response on your side.
                              View replies
                              Dear Customer,
                              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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