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Snapmint Complaints & Reviews

snapmint.com
1
Updated: May 10, 2026
Complaints 757
Resolved
63
Unresolved
694
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 34

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S
Sonal Dutt
from Ahmedabad, Gujarat
May 25, 2021
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I have placed the order of mobile still not updated latest time and date not any contact no provided
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Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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    L
    Laxman Prasad Pathak
    May 22, 2021
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    सर जी snapmint से mobile phone आड़र किया डाउन पेम्मेनट हो गया है लेकिन आड़र नही हूआ खाता से 1000/_ रूपये काट गया था my mobile [protected] email I'd ([protected]@gmail.com)
    Photo लिकं भेज दिया है
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    Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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      Y
      Younus Kolorath
      May 15, 2021
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      Please cancel my product immediately. I changed my mind. The problem is l recently watch amazon reviews all most said the product not worth
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        F
        Freddie Marjee
        May 12, 2021
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        It's been more than a month I didn't received my downpayment please I maid so many times but no reply I need mony please its so urgent
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          D
          Deva Vartan
          Apr 26, 2021
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          Mobile no.[protected] cancel order no.1664360 i didn't get my amount yet in my bank account
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          Hello when i will get refund ofmy downpayment of RS41. Cancel order no 1664360
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            D
            Devang Behere
            Apr 24, 2021
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            My order not received order id-1740200
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              M
              murali660
              Apr 20, 2021
              Resolved
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              Resolved

              Address: H.NO 128P, Pochamma Temple back side ,right second lane
              Website: snapmint.com

              Dear sir I applied led tv, , that led tv damaged so that tv return delivery confirmed but, refund was not came that amount is 3924 /- rupees I want refund immediately my contact number [protected] and my mail id muralikrishna725.[protected]@gmail.com, customer executive is not responding properly, , please to call and ask the executive, , , I want refund in my account
              Aug 8, 2021
              Complaint marked as Resolved 
              Please close this complaint
              Apr 21, 2021
              Updated by murali660               Snapint customer care contact number[protected]. This is the snapmint customer care number, , please contact and resolved this complaint, I want refund 3924 /- rupees
              Thanking you sir or madem
              Aug 18, 2021
              Updated by murali660               Please close this complaint
              Aug 18, 2021
              Updated by murali660               Please close this complaint
              View replies
              Dear Customer,

              We are really sorry for the delay in replying.

              We would like to inform you that the order was cancelled due to delay in delivery and your return (3924) was completed on our behalf on 01/05/2021 16:02 to your account, please check in your account or contact your bank with UTR number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

              Thank You
              Team Snapmint!!!
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                J
                Jaya Nataraj
                Apr 8, 2021
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                I am order Bajaj air cooler...
                But product not received...
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                Dear Customer,

                We are really sorry for the delay in replying.

                We would like to inform you that order was cancelled due to delay in delivery and your refund (1457) completed in your account on 12/04/2021 11:01 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                Thank You
                Team Snapmint!!!
                Reply
                Dear Customer,

                We are really sorry for the delay in replying.

                We would like to inform you that the order was cancelled due to delay in delivery and your return (1457) was completed on our behalf on 12/04/2021 11:01 to your account, please check in your account or contact your bank with UTR number[protected]. Don't hesitate to contact us at [protected]@snapmint.com for further assistance, we will be happy to assist you.

                Thank You
                Team Snapmint!!!
                Reply
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                  M
                  Mhdivekar
                  Apr 7, 2021
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                  I ordered bajaj personal cooler one week aho.my order id :-1696789 and I already paid down payment.but my shipment not received yet.my emi date shown that app site is 3/05/2021 but today receive a massage emi related from my bank . What is this??
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                  Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                    D
                    Deva Vartan
                    Mar 23, 2021
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                    Order no1664360 not delivered yet
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                    Dear Customer,

                    We are really sorry for the delay in replying.

                    We would like to inform you that order was cancelled due to delay in delivery and your refund (41) completed in your account on 01/04/2021 21:53 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                    Thank You
                    Team Snapmint!!!
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                    1 other people found this review helpful
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                      H
                      harbir sandhu
                      Mar 18, 2021
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                      I ordered a redmi note 9 for which i already done a down payment, but my verification process is facing some technical issue. i had requested snapmint twice to refund my amount, but i did not got any response. i want it to be resolved as soon as possible.
                      View replies
                      Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                        R
                        Raja Nirajen
                        Mar 16, 2021
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                        Address: Unit 301 & 302, 3rd Floor, Origin 108, Nr. Bhakti Bhavan, Sindhi Society, Chembur, Mumbai, Maharashtra 400071
                        Website: snapmint.com

                        Down payment has been sent and documents also uploaded. But still, I'm not getting any confirmation from them. So I have applied for a refund form.

                        I have tried a lot of times they have mentioned the tool-free number[protected].

                        Order ID - 1670521

                        They have not responded even mail also sent - [protected]@emi.snapmintcare.com and [protected]@snapmint.com

                        So request you help me on this my refund amount.
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                        Down payment not refund
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                        Raju talan's reply, Jun 11, 2021
                        Not Refund my payment
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        we would like to inform you that your order[protected] refund (1150) completed in your account on 16/03/2021 14:00 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                        Thank You
                        Team Snapmint!!!
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                          B
                          Babita Rajpoot
                          Mar 13, 2021
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                          Bhai kisi ke sath aisa to nhi hua ki order bhi na aaya ho aur emi cut ho gyi ho
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                          Dear Customer,

                          We are really sorry for the delay in replying.

                          We would like to inform you that your order[protected] refund (799) completed in your account on 07/04/2021 11:01 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                          Thank You
                          Team Snapmint!!!
                          Reply
                          Babita Rajpoot's [Complaint's author] reply, Sep 14, 2022
                          My complaint is resolve
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                            S
                            Samaresh khamari
                            Mar 11, 2021
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                            Address: Dodda dhunsandra,560067
                            Website: Myntra company

                            This product not available status because my money cut this bank
                            Mar 11, 2021
                            Updated by Samaresh khamari                             Product not available

                            View replies
                            Dear Customer,

                            We are really sorry for the delay in replying.

                            we would like to inform you that your order[protected] refund (2299) completed in your account on 124/03/2021 02:01 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                            Thank You
                            Team Snapmint!!!
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                              N
                              Naveen Kumar Gwala
                              Mar 9, 2021
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                              Website: www.snapmint.com

                              I have ordered a Realme Watch S through google pay and completed the down payment too. But the order is still not showing in My Orders, It's been Three day's no reply from Snapmint When i am contacting the customer support a computerized voice saying "sorry we can't accept your application by our rules and regulations"But I hav e paid 1000 Down payment Give me My money back if you can't accept the application And one more thing i have sent a E-mail to you With the Payment SS but no response..
                              View replies
                              Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                N
                                Neha Aleem
                                from Cuddapah, Andhra Pradesh
                                Mar 8, 2021
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                                Hi, the biggest review ever. Firstly, they sent in the device that had issue with receiver. Secondly, they didn't give proper response even after several calls and messages and follow ups. They are simply fooling people. Thirdly, they said will replace device but never called back, last but not the least, they are fake site who sends old used mobiles In the name of new mobiles for which they are taking full payment in terms of EMI's. PLEASE DO NOT PURCHASE FROM HERE. I am going to file a case against them in consumer forum for sure...
                                View replies
                                Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                  V
                                  Vivek Bhadoriya
                                  Mar 7, 2021
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                                  Website: snapmint.com

                                  I ordered a product Honor band 5 from Snapmint and they sent me and old used product. I returned it back and they said I wont be asked to pay the emi. Now I get message that my cibil will be affected if I dont pay EMI. ORDER ID: 1613814

                                  Snapmint is surely a Fraud and please avoid buying from it
                                  View replies
                                  Dear Customer,

                                  We are really sorry for the delay in replying.

                                  we would like to inform you that your order[protected] refund (315) completed in your account on 13/03/2021 16:25 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                                  Thank You
                                  Team Snapmint!!!
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                                    V
                                    VishalBorana
                                    from Mubarakpur, Haryana
                                    Mar 4, 2021
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                                    Sir I have order one plus Nord 256gb mobile. I pay down payment twice time but still order not confirmed successfully
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                                      V
                                      VishalBorana
                                      from Mubarakpur, Haryana
                                      Mar 4, 2021
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                                      Sir I have order one pluse Nord 256 gb mobile . I pay down payment twice but still order not confirmed.
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                                      Dear Customer, we are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                      Thank You
                                      Team Snapmint!!!
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                                        M
                                        Mithun tk
                                        Feb 23, 2021
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                                        Address: Navi mumbai

                                        Order number 1633503
                                        I have ordered a phone through emi from this site and completed all process. They have debited downpayment from the account given and said the item will be dispatched after verification
                                        Today evening was the scheduled time but still showing they are facing some technical problem
                                        If they cant dispatch my item i wish to cancel the order and get back the downpayment.
                                        Nb:the customer support is not working
                                        View replies
                                        Dear Customer,

                                        We are really sorry for the delay in replying.

                                        we would like to inform you that your order[protected] refund (1900) completed in your account on 24/02/2021 18:25 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. We hope that we are able to solve your query, for further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                                        Thank You
                                        Team Snapmint!!!
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