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Sonalika Complaints & Reviews

www.sonalika.com
1.1
Updated: Jan 29, 2024
Complaints 117
Resolved
18
Unresolved
99
So far, so good. Sonalika is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sonalika will keep up the work and continue to help more customers with their concerns even better 🤝
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Sonalika reviews & complaints page 2

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A
Aman97330
from Shahabad markanda, Haryana
Dec 20, 2021
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Address: Ambala City manav choke

Second service of my tractor is due
The agency is charging the service money
Sonalika customer support has been notified about the posted complaint.
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We appreciate you making us aware of your negative experience and we apologize for the inconvenience caused to you, We strive to provide excellent customer service in a timely manner,

We have conveyed your concern to our respective team and they will get in touch with you soon.

For more information or query please reach us at[protected].

Thanks,
Sonalika Family
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    H
    harish h s
    Dec 13, 2021
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    Address: Turuvekere

    Mileage is not good it's coming 5 kmpl for road gurney
    Sonalika customer support has been notified about the posted complaint.
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    We appreciate you making us aware of your negative experience and we apologize for the inconvenience caused to you, We strive to provide excellent customer service in a timely manner,

    Hence let us know if you have any additional questions, concerns, or comments.

    Kindly share your contact number, State and tractor model number to contact you as soon as possible .

    For more information or query please reach us at[protected].

    Thanks,
    Sonalika Family
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      A
      Asrof Khan
      Dec 4, 2021
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      Address: DARRANG kharupetia

      I am sorry to u that because my fast choice sonalika company is my wrongly decision now I told u DARRANG district kharupetia diler, two month ago I want sylender pipe amd other parts of Tracktor and advance paid 5000 Rs but to I go the diler than Saddam Hussain and his stuff My force and engry with us plz take necessary actions or I file fair against this diler
      Sonalika customer support has been notified about the posted complaint.
      View replies
      We appreciate you making us aware of your negative experience and we apologize for the inconvenience caused to you, We strive to provide excellent customer service in a timely manner,

      Hence let us know if you have any additional questions, concerns, or comments.

      Kindly share your contact number, State and tractor model number to contact you as soon as possible .

      For more information or query please reach us at[protected].

      Thanks,
      Sonalika Family
      Reply
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        S
        [email protected]
        Nov 25, 2021
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        Address: Sonalika house krishna krishi kendra mirchaibadi katihar

        Dear sir I sourabh kumar from katihar Bihar nd sir I join in sonalika office in 15 September 2021 ..but October month I m worked totally 22 days.. because I have some family issues...I talk in office for my salary but they are ignored me nd my salary is not given me...sir I request you ...u talk in yr organization..or my office plzz sir help me thnx
        Name-sourabh Kumar
        Village-falka
        Office -katihar krishna krishi kendra
        Office number-[protected]
        +1 photos
        Sonalika customer support has been notified about the posted complaint.
        Nov 25, 2021
        Updated by [email protected]         Dear sir I sourabh kumar from katihar Bihar...sir I m join in sonalika showroom in 15 September 2021.. to October 2021...sir I have worked in October month totally 22 days because I have some family issues..I talk in office for my salary but they r ignore me nd my salary is not given me so plzzzz sir I request you u talk in yr organization or office for my query thnx
        Sourabh kumar
        Office-katihar krishna krishi kendra sonalika house
        Contact number-[protected]

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          N
          noutanki gamerz
          Nov 11, 2021
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          Address: SADIKPURA SINDURSAGAR NIWARI

          My tractor Not starting sonalika 740 4WD tractor please
          Sonalika customer support has been notified about the posted complaint.
          View replies
          We appreciate you making us aware of your negative experience and we apologize for the inconvenience caused to you, We strive to provide excellent customer service in a timely manner,

          Hence let us know if you have any additional questions, concerns, or comments.

          Kindly share your contact number, State and tractor model number to contact you as soon as possible .

          For more information or query please reach us at[protected].

          Thanks,
          Sonalika Family
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            A
            Arul reaper machines
            Oct 14, 2021
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            Address: Savulupatti( vill ). Nayakkankottai( po). Dharmapuri (dt)

            Unwanted noise is generated. when pto gear is engaged
            Running hours 1500
            Sonalika customer support has been notified about the posted complaint.
            View replies
            We appreciate you making us aware of your negative experience and we apologize for the inconvenience caused to you, We strive to provide excellent customer service in a timely manner,

            Hence let us know if you have any additional questions, concerns, or comments.

            Kindly share your contact number, State and tractor model number to contact you as soon as possible .

            For more information or query please reach us at[protected].

            Thanks,
            Sonalika Family .
            Reply
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              G
              gcsc
              Sep 6, 2021
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              Address: Sandila

              Agency provide very bad service of tractor and MRP not mentioned on Engine Oil Backet because of scrach of MRP place and talk rudaly
              Sonalika customer support has been notified about the posted complaint.
              View replies
              We appreciate you making us aware of your negative experience and we apologize for the inconvenience caused to you, We strive to provide excellent customer service in a timely manner,

              Hence let us know if you have any additional questions, concerns, or comments.

              Kindly share your contact number, State and tractor model number to contact you as soon as possible .

              For more information or query please reach us at[protected].

              Thanks,
              Sonalika Family
              Reply
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                M
                Malkit Sandhu
                Sep 5, 2021
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                Respected managing director
                I have bought the new sonalika 60 sikandar 3 speed .but after the 600 hour came very big complaint in this tractor... Tractor has segised in between the road sir I am totally hearesd from the ...
                Sir after my complaint the showroom mechanic can not be repair properly ..
                Now the tractor clutch can not be work ... We are very sad from this tractor sir please help us give us proper service please sir give me reply...
                Sonalika customer support has been notified about the posted complaint.
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                  N
                  Narad sonalika
                  Aug 26, 2021
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                  Address: 389/53Baba nagar, Meerut Road,Ghaziabad-201003(u.p)

                  सर हमने नारद जी के नाम पर सोनालिका MM18 ट्रैक्टर जो 2 महीने पहले SHIV SHAKTI AUTOMOBILS (Meerut Road, Ghaziabad) से लिए थे, मात्र एक किस्त गई है जो कल (25/08/2021) अचानक engine से खट खट की आवाज़ आने लगी और पूरा tractor गर्म होकर बंद हो गया, सर कल मेरे 4 लड़के पूरे दिन परेशान थे और करीब 1KM धक्का मार कर घर पर खड़ी कर रखा है।
                  सर एजेंसी वाले कह रहे हैं ट्रैक्टर धक्का मार कर एजेंसी पर लाना पड़ेगा, SHIV SHAKTI AUTOMOBILS एजेन्सी वाले सुनते नहीं है।
                  कल से पूरा कारोबार ठप पड़ा हुआ है सर काम नहीं चलेगा तो किस्त कैसे भरेंगे.. सर कृपया मेरा ट्रैक्टर जल्द से जल्द सही करवाए
                  Sonalika customer support has been notified about the posted complaint.
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                    V
                    Vishal@7355
                    Aug 20, 2021
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                    Address: Maharajganj nichlaul

                    Overheat ho rha hai bar bar sb try kr lia bhot presan hu
                    Help please
                    Sonalika customer support has been notified about the posted complaint.
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                      D
                      Dilbag Virk
                      Aug 11, 2021
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                      Address: Khemkarn 143419

                      Hey sonalika, i used sonalika tractor since 2013 that's why i purchased Sonalika tiger 55 in last year (2020). In this model i saw many problems regarding electric parts and the main problem is the engine generating high level vibration which broke many things like, indicater, nut bolts etc and provide uncomfortable driving
                      i phoned in sonalika pariwar many times [protected] on this number but no one like to hear my problems. Please, i request u, i spent 8 lac on this tractor.but tractor can not do work properly and it is very uncomfortable while driving. PLEASE HELP ME.My contact no. is [protected]
                      Sonalika customer support has been notified about the posted complaint.
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                        J
                        jyoti sachan
                        Jul 30, 2021
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                        Address: Z460 prem nagar 2nd kirari Delhi 86

                        Showroom walon se bar bar phone per baat karne per bhi Koi solution nahin mil raha uski vajah se kafi nuksan ho raha hai kripya karke Meri is is samasya ka Hal Karen [protected]
                        +1 photos
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                          S
                          Shubhashish Kumar
                          Jul 28, 2021
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                          Dear Sir,
                          There is genuine issue regarding the oil of sonalika, the product is good and it has really a great selling potential in the market but the problem starts in the retail market because of the colour of the bucket of oil. there is white colour bucket for showrooms and blue colour bucket in retail shop, so when consumers need the product they find there is no white bucket in market and then they lose trust on the product which really is a big problem and those shops who some how manage to get white bucket out of nowhere are hampering the market.

                          Please look into matter and due to such a minor colour problem things are really getting effected and I personally suggest to have a same colour of bucket everywhere and have a alternate way for to sort buckets of showroom and retailers so that business get smooth and consumers don't lose faith in the company.

                          Thank you
                          Sonalika customer support has been notified about the posted complaint.
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                            P
                            Prahlad Kashyap
                            Jul 14, 2021
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                            Address: Balrampur up

                            Jamuna Prasad pH number[protected] district Balrampur UP 27 12 0 1
                            Model number November 2020 gearbox mein pareshani hai agency per Sahi tarike se SarVish nahin kiya Ja Raha phone karne per Sahi Jankari Nahin de ja rahe hain
                            Aap se nivedan hai Hamari samasya ka samadhan jald se jald Karen aur aur uchit karyvahi karne ki kripa Karen

                            Thanks you
                            Sonalika customer support has been notified about the posted complaint.
                            View replies
                            Customer Mr. Prahlad Kashyap complaint attended by Dealer technician & resolved .

                            Now Tractor is running fine and also customer is satisfied .

                            Please close the complaint .

                            Regards,
                            Sonalika
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                              S
                              Sukanta46
                              Jul 13, 2021
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                              Address: Khariar Road

                              One of the clutch from dual clutching system not working
                              Sonalika customer support has been notified about the posted complaint.
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                                N
                                Nilkanth Raut
                                Jun 30, 2021
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                                Address: At Post kurankhed Dist Akola MH 444102

                                We raise routine service issue with kisan tractor akola(Sonalika tractor dealers). We didn't get any response from your dealer and company. Currently tractor is in dealer warehouse since last 14 days. They were late by 15 day for regular service.

                                We already registered an issue with respective company and with dealer too. Not getting any response from their end. Now it's a land cultivation and mansoon time at my place. My all work related to my land is pending.

                                Hoping a positive response from company.
                                Sonalika customer support has been notified about the posted complaint.
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                                  R
                                  Rinku165
                                  Jun 27, 2021
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                                  Tractor

                                  Address: Nimapara Odisha puri

                                  Dear sir,
                                  I am Laxmidhar Swain an existing customers of Sonalika company. I am already purchasing a tractor 47 rx two wheel model tractor already purchase. But, now I wants to purchase a 47rx four wheel tractor . One of your staff Niranjan sethi he is agent of Sonalika company ashok nagar branch Bhuvneshwar ODISHA puri . He using mis language of word me. I request you please solve this problem as soon as possible.

                                  Regardsbr...
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                                  S
                                  sarthakB03
                                  Jun 14, 2021
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                                  We are facing issue in our tractor and we went to agency their mechanics said its oil pump is not working so we ordered it but now 8-10 days over they are saying yes it is coming today or tomorrow from last 5 days.
                                  I also mailed my problem to the head office but no response in mail also
                                  are they even serious our work is pending from 10 days and nobody is addressing our problem.
                                  after this i will do complain in higher authorities regarding this behavior.
                                  conatct - Ajay bansal ([protected]).
                                  Sonalika customer support has been notified about the posted complaint.
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                                    S
                                    Saurabhdubey7240
                                    May 25, 2021
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                                    Address: Village- champapur khempatti . Post office - janghai. Dist - prayagraj Uttar Pradesh 212401

                                    3 month old tractor starting problem
                                    Self start not working
                                    Sonalika customer support has been notified about the posted complaint.
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                                      S
                                      sumedhingle
                                      May 20, 2021
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                                      Address: At.po. Adsul ,, Tq. Shegaon Dist.Buldhana Pin- 444203

                                      Sir,
                                      I am parchasing new Sonalika DI 745 Chattrapati before 2 month but Tyre not given MRF .The dealers given low budget tyre good year which not properly working in field automatically Crack on tyre and we also carrying sand or Soil on field jumping on ground plz help me am already percheaing 4 tractors Sonalika Rx 47, Rx 42
                                      +5 photos
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