Sony India — Complaint on Authorised Dealer Girias & Benchmark Sony authorised service centre

Address:

Bangalore, Karnataka

ontact Us Careers Show more.. menuakosha logosearch #2902119 My Sony VAIO Complaint Filed on: 02/06/2015 | Loss amount: Rs. 0.0 Dear sir, It's really to know that the failure of electronic goods especially Branded products As SONY world's number one brand is also in failure.to be clear I jeevan Kumar R.P purchased a product from Authorised sales Girias Investment P Ltd.on 10 April 2015 Sony Home Theater Product BDV E4100 Blue ray player. Worth of 30390/-thirty thousand three hundred and Ninety only.it may be small amount but for a middle working life family it will be a once a huge investment at valuable investment. Problem faced with product is failure of reading data's from disc's (DVD VCD MP3 & BLUE RAY) In a matter of 30 day facing such types of issues is really to considered as pathetic looses worthiness in purchase of Branded products at authorised sales dealers. Given a complaint to sony helpline no registered 25680719.given to benchmark infotech sony authorised service centre on 1st June 2015.its really hopeless to know that complaint follow up should be done by customers rather than service center . getting pissed off of calling the given ph no.all lines are busy after trying number of time and messaging detailed about job number J51326758. A executive call a says will get back sooner were he not aware what to speak. Next call come from a Manager/Executive and says as your player "Reading Lense" is week we are replacing.I was really shocked to know the I a matter of thirty days of purchase such a defaulty happened. And the technician/manager/executive says it comen at failure. Replacement is the solution. I wanted to know how the lens as become weak so soon or at purchase they (Girias dealer) Has given a used product. It really disgusting to know that sales person number mentioned at pre invoice is switched off.& sony service dealer say this is problem if you wanted Justice For rights please complaint to sony they don't care Ph.no [protected] messaged at 2.15pm on 2nd June 2015.callto this number is a if out of 100trys once you can get the line so busy.even all numbers also.please have a try if you want check. Sales person number is switched off Nataraj [protected].i wanted justice for my request. If there is no answer i need to go consumer court for the write & correct answer. Looking forward for the reply [protected]@gmail.com. I looking for replacement of brand new system. They have taken me to granted& sold me a used system used at sales dealer. If no answer i have take a serious legal action on it. This 100% sure.