Sony India — led tv 55" sony make

Address:Rampur, Uttar Pradesh

Sir,

I purchased a led tv of 55"from m/s b. L. Computer bareilly vide bill no 167 dated 13.04.2017, which was sealed pack. On[protected] i make an online request for its installation. Service engineer of digital informatics pvt ltd bareilly came and open sealed pack box and installed on the wall. When he plugged and start the led tv he says it is damaged.

Service engineer contact with his higher authorities and explain the case. He took some photo of box from all side and found it was perfectly ok. As per service engineer m/s b. L. Computer purchase this led from relience digital bareilly so in first relience may change this led otherwise sony will take up this case.

Sir at the time of purchase i dont know that form where seller purchased this set. I purchased led in sealed pack box and it was opened by your service engineer. I received a call from sony co who says me" you purchased this led from reliance not our channel so we can not change you should contact from reliance.

It is once again requested that please see the matter and change this led.

Regards

(Atul kumar saxena)

59, krishna vihar

Rampur

Mob - [protected]
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information