[Resolved]  Sony India — product replacement

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I did not get final answere from board management in this concern yet.
I put my request with him to resolve my concern asap.

I don't want defected product mean while it is in working condition as per your trail mail but i have doubt that product will not entertain for long durtion account of this.
I have seen my led at service cenctre it was dirty screen has not clean and handle without care.
After asking, they replied rude and behaved unwell.
Showing attitude too which is why i left my product there.
I am not satisfy with the services and care.
None bother to take responsibility.
None want to give in "black & white".
It was opened and loss the durability.
I paid for new tv as on trust not for an experiment.

Fyi,
Obviously, shamshad had already decided and announced his judgement in his favour.
Let me tell you ; practically, no one will pay for the led which got repaired so early which is not expected.
Either it is sony q. C error or reliance gip (Seller) cheated me to deliver faulty tv..
At last, i have to suffer.
After paying handsome mount.
I could bought led from another brand with ensurance of quality and services.
I trust sony so i purchased from sony
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Dec 24, 2019
Complaint marked as Resolved 
product replaced with upgraded full HD smart TV.had to pay extra amount for the same
Sony India customer support has been notified about the posted complaint.
Nov 03, 2018
Updated by varun alix
I did not get final answere from Board Management in this concern yet.
I put my request with him to resolve my concern asap.

I don't want defected product mean while it is in working condition as per your trail mail but i have doubt that product will not entertain for long durtion account of this.
I have seen my led at service cenctre it was dirty screen has not clean and handle without care.
After asking, they replied rude and behaved unwell.
Showing attitude too which is why i left my product there.
I am not satisfy with the services and care.
None bother to take responsibility.
None want to give in "Black & White".
It was opened and loss the durability.
I paid for new tv as on trust not for an experiment.

Fyi,
Obviously, Shamshad had already decided and announced his judgement in his favour.
Let me tell you ; practically, No one will pay for the led which got repaired so early which is not expected.
Either It is sony Q.C error or Reliance GIP(seller) cheated me to deliver faulty tv..
At last, i have to suffer.
After paying handsome mount.
I could bought led from another brand with ensurance of quality and services.
I trust sony so i purchased from sony
Nov 03, 2018
Updated by varun alix
[protected]@gmail.com
I dont want repaired product.
I want replacement.

[protected]@gmail.com
Complaint comments 

Comments

We have purchased 2 LED TV, We observed that when we are power on TV, we find black strip for few minutes. We had purchased Sony products due to its brand name and due it's consumer oriented services.but I am sorry these two expensive investment seem cheating by this company. Your dealer and service are not responding

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