Sony India — sony, mdr-zx110a on ear stereo headphone (white), make buzzing and irritating novice

Address:380014
Website:www.google.co.in/maps/uv?hl=en&pb=!1s0x395e846035fda439:0xe79bde8cafdf4bfb!2m22!2m2!1i80!2i80!3m

Dear sir/ mam,

I have purchased one headphone of sony, mdr-zx110a on ear stereo headphone (White) book gzz824 from amazon online marketing that was sold by cloudtail india private limited, unit no. 1, khewat/khata no: 373/400 mustatil no 31, village taoru, tehsil taoru, district mewat, on bilaspur - taoru road, mewat - 122105, haryana, india. This headphone making irritating noise on the right side of the speaker. This product has warranty for one year and when i have gone to service center of sony, shop no.14, agrarwal centre, near kalupur commercial bank, income tax, ahmedabad, gujarat 380014, they returned me without checking properly this headphone and saying that there is no any problem in this, so the cannot do anything. Though i had shown them bill/ invoice even they refuse to take this product to rectify the problem. The distance of service center from my accommodation is approximately 40 kms. It is not feasible for me to go there again and again.

So kindly register my complaint regarding this matter.

Thanking you with regards.

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Sony India customer support has been notified about the posted complaint.
Nov 24, 2017
Updated by Raj R Narayan
Dear Sir/Mam,

I am waiting for your kind and quick response...

Regards
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