Sony India — Unavailability of spare parts after expiry of warranty

This is related to Complain number "66890256".

We bought Sony LED 109cm 43W800D, 4 Years back. Sony representative updated there is issue in "Tikkon Board" and now the Board is not available.
They updated 18% discount on new TV for exchange. This seems the exchange price is similar to the offer price in Amazon and flipkart. What extra effort Sony India providing to their customers.
SINCE we trusted Sony and we bought multiple Sony products, even though we was getting better deal in lesser price in another brands.

Hope Sony India will analyse and will give us beat solution which is good for customer and company.