[Resolved]  Sonyliv — cashback paypal not received

Address:

Hyderabad, Andhra Pradesh, 500044

Hello consumer forum,

I subscribed to sonyliv premium subscription for 500 rupees when i saw the advertisement saying i will receive 250 rupees as cashback if i pay with paypal.

I have written to them on dec 24, 2019, dec 28, 2019 and jan 17, 2020. Here are the emails.

Neither i received a reply nor cashback in paypal account.

On fri, jan 17, 2020 at 9:50 am avinash wrote:

— forwarded message —
From: avinash
Date: tue, dec 24, 2019, 19:53
Subject: sonyliv support
To:

Hi sony
I brought premium subscription with paypal and it was mentioned 50% cash back. so when will i get 250 cash back?
My mobile number [protected]
Device model : vivo 1727
Os : android (28)
No : [protected]
Ip address : 26.31.203.238
Network type : 4g
Carrier details : jio 4g

—
Regardsavinash

On sat, dec 28, 2019 at 6:06 pm avinash wrote:

Is anyone there?
— forwarded message —
From: avinash
Date: tue, dec 24, 2019, 19:53
Subject: sonyliv support
To:

Hi sony
I brought premium subscription with paypal and it was mentioned 50% cash back. so when will i get 250 cash back?
My mobile number [protected]
Device model : vivo 1727
Os : android (28)
No : [protected]
Ip address : 26.31.203.238
Network type : 4g
Carrier details : jio 4g

—
Regardsavinash