Sonyliv — i'm complaining about unauthorised money deducted from my paytm account

Website:

sonyliv.com

I had subscribed for sony liv premium membership on 12th october 2017 and paid for the same through paytm account. I subscribed for it only for that month and i didn't know that these people will also deduct money for the next month. I received a message yesterday stating that my membership would be renewed today. There was no link or anything. Now money has been deducted from my paytm account without my permission for this month also. Also, there ia no information about how to unsubscribe to your premium membership. You have only given an email id to which i'd already mailed for my unsubscribtion yesterday (10 november). Now i don't know what you will do but i want full refund of my money and i also want to permanently unsubscribe for the premium membership immediately!!

Navya dhir
[protected]@gmail.com