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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 183

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A
Anagha Sk
from Thrissur, Kerala
Feb 28, 2021
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I have a pending refund yet to be credited on my sbi account. Amazon processed my refund with reference number. But sbi is at fault that they failed to credit amount in my account, 11 days over, yet there is no news of refund.. Its a pity that the customer care is unable to help me, i called the tollfree number and asked them, they are asking me to visit the branch, why should i waste all my time and money to visit the branch if its easily solvable through online or via phone. I paid the amount to AMAZON through debit card.
Due to some problem, I requested AMAZON for a refund and they issued the refund on 17 feb, 2021. They have also provided me with the RRN.
Normally it takes only 3-5 days for the refunded amount to be reflected my account but today is 11th day. Still, I've not received the refunded amount yet.
I contacted the SBI Customer Service via the toll-free number, provided them the refund reference number and requested them to file a DISPUTE as REFUND NOT PROCESSED but they told me to visit my home branch and told me they cannot resolve my issue. They told me there is no provision for checking the refund status. Which is very frustrating.How can be the employees could be such unprofessional.

Deeply regret choosing sbi.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Mar 06, 2021
Updated by Anagha Sk
Such a unprofessional and irresponsible service.
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    S
    Supriyo090
    from Hāora, West Bengal
    Feb 28, 2021
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    Address: 48 SAHID SUNIL SEN SARANI

    My name is Supriya Bhattacharjee and I had ordered Mi Smart Band 3i of RS.999(Mi Smart Band 3i ) in Amazon on (17 February 2021) and after (19 February 2021) I returned this order due to personal reason. And on (23 February 2021) Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (863120) and told me to fill charge dispute form but SBI doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is ([protected])
    Thanks you sir
    +1 photos
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      G
      Gaurashankar
      Feb 27, 2021
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      Order id[protected] of Rs.893.00 has been initiated by amazon successfully on[protected].
      The Refund Reference Number for the transaction is[protected].
      +1 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        AkshayGaonkar
        Feb 27, 2021
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        Address: Kalmath sutarwadi kankavli Sindhudurg Maharashtra
        Website: www.amazon.in

        I have order item from Amazon on 23 February
        2021 . but cancelled it same day because I don't need it anymore . It's been 5 days I called Amazon helpline they told me Amount is refund next day 24 feb in account. But I didn't receive it . They told me to contact bank and tell them you're (RRN) its Refund reference number is 242147 . Help me out
        +4 photos
        Mar 1, 2021
        Complaint marked as Resolved 
        Received refund
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          A
          AkshayGaonkar
          Feb 27, 2021
          Resolved
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          Address: Kalmath kankavli Sindhudurg Maharashtra

          I have order item. but cancelled it because I don't need it anymore . It's been 5 days I called Amazon helpline they told me that there have refund amount and told me it's contact bank and tell them you're (RRN) its Refund reference number is 242147 . Help me out
          +2 photos
          Mar 1, 2021
          Complaint marked as Resolved 
          Refund received
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            K
            Kavyak123
            Feb 27, 2021
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            My name is kavya and i had ordered sunscreens of rs 442 of lotus herbals in purplle.com on 9th february 2021 and paid the amount through upi payment. After that i cancelled the product on 10th february 2021 due to some reasons. Purplle.com initiated the amount but i didn't get the money. Purplle sent this reference number ([protected])and told me to charge dispute form from the bank.So please kindly respond to the complaint its very urgent
            +1 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Feb 28, 2021
            Updated by Kavyak123
            Home branch code of sbi 10115
            Mar 01, 2021
            Updated by Kavyak123
            I got my refund. Thankyou
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              S
              shahan AR
              Feb 27, 2021
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              Address: 107 Building,3rd Street, 6th Block Farwania

              Hi,

              Please provide the details about purchasing abudhabi big ticket, two months before I purchased trough SBI card, but now i trying it showing declined.

              Regards

              Shahan
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                U
                Uday deep
                from Mumbai, Maharashtra
                Feb 27, 2021
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                Address: India

                Hi, My name is Udaydeep and i hold a car with number UP32JT5868, and fastag registered mobile number [protected].
                On 15 December 2020 i sent KYC documents via courier service
                Then on 7th January 2021 i received sms that "your documents received and processing KYC"
                after that almost 2 month gone i have no update about the progress and no one reply on email and there is no info available about this on customer care number.
                I know SBI people are very royal and want to work for only a limited time in a day, but i beg please activate my fastag so i can recharge and use it, because i am pretty sure bank will not compensate the extra amount i am paying at toll plazas.
                +1 photos
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                  P
                  Praj@221194
                  Feb 27, 2021
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                  I have ordered a phone from Flipkart worth rs 12999 on 16 Feb 2021 ...on that day only my order was cancelled by seller of Flipkart...the seller has claimed that he had refunded the money of 12999 to my account no [protected] with the reference no 439782 but I have not got my refund yet kindly register my complain
                  +2 photos
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                    C
                    Cosmictravellerr
                    from Ghumarwin, Himachal Pradesh
                    Feb 27, 2021
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                    Address: DR. BAMU AURANGABAD
                    Website: www.bamu.ac.in

                    I payed ₹542 from my bank account to Bamusbiepay for the purpose of my examination fees but while I was doing so, my money was deducted from my back account but transaction was failed. The message of screen said " failed while receiving gatway8 response". Please I request you, please give me a refund of ₹542 .
                    +1 photos
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                      S
                      sskaur
                      from Powai, Maharashtra
                      Feb 26, 2021
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                      Address: 130-C/3 GAUTAM NAGAR

                      This lady from SBI who's name is Beena Sharma is harassing me and my mother including all my family members for the dues of Rs 2 lacs which i have not even taken so i have no links with SBI or HDFC but it's been a year they are continuously threatening me that they will see me very soon.
                      I don't have any account with this third class SBI.
                      This insane lady called my mom who's a senior citizen and abused her with different numbers she even harassed my cousin and before this their agents take a picture of my whatsapp DP and send it to me then they take out a picture from fb and send to me.
                      Such abusive language !
                      Are these ### allowed to use such illegal steps to take out money.
                      I am filing a case against SBI tomorrow for the mental torture i have been going through these two years when i don't even have any account with them so how am i liable to pay.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        E
                        eee.manis
                        from Thaiyur, Tamil Nadu
                        Feb 26, 2021
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                        Worst Customer service and Response

                        Address: 9 By 2c, Muthupalayam Road, Coimbatore, Tamilnadu, Pin - 641031

                        Date: 26th Feb 2021
                        Brank: Narasimha Naichen Palayam
                        IFSC Code: SBIN0008155
                        Responsible Person: Bank Casher & Cash officer

                        I have went to Bank yesterday(25th Feb 2021) and informed them that I need cash of 2Lakhs tomorrow(26th Feb 2021), they said OK. Today I went bank they collected withdraw form at 2:30PM and asked to wait because I haven't inform them today morning for cash collection. I wait for 1Hrs...
                        +1 photos
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                        B
                        Bs406
                        from Hāora, West Bengal
                        Feb 26, 2021
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                        Address: 15, Park St, Kolkata, West Bengal 700016
                        Website: sbicard.com

                        Due date of my existing credit card of Rs. 9841 was 22.02.21. I have already made the payment of same amount in 2 days advance I.e. 20.02.21. But on 22.02.21 the auto debit was generated by the sbi card and due to insufficient balance in my account a payment dishonor fee and tax have been charged by the sbi card.
                        +2 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Mar 01, 2021
                        Updated by Bs406
                        No action bas been taken by sbi card
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                          R
                          Rahul dhyani
                          from Noida, Uttar Pradesh
                          Feb 26, 2021
                          Resolved
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                          Resolved

                          Hi team,
                          Refund done from LinkedIn side but not received in my SBI account.
                          Kindly refer attached.
                          Thanks
                          Rahul
                          +1 photos
                          Feb 28, 2021
                          Complaint marked as Resolved 
                          Resolved.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            R
                            Rahul dhyani
                            from Noida, Uttar Pradesh
                            Feb 26, 2021
                            Resolved
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                            Resolved

                            Hi team,
                            As linkedin refunded my amount but in my state bank of india account has not been credited for rs 1652.
                            Kindly help me to provide my refund bank into my account.
                            Kindly refer attached.
                            Thanks
                            Rahul
                            +1 photos
                            Feb 28, 2021
                            Complaint marked as Resolved 
                            Resolution received. Thanks Rahul
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              A
                              Anubhav Shetty
                              from Belur, Karnataka
                              Feb 26, 2021
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                              SBI CREDIT CARD I AM HOLDING IT FROM 12 YRS. I HAVE been charged retail charges FROM 3 months. As per sbi they are telling if I am having Balance transfer in my account. Then all fresh and cash transaction will accure interest. After knowing this I cleared all dues of retail in 10 days. But after clearing every thing I HAVE been charged interest. Now executive are telling if you do BT second time it will be considDred retail transaction. I AM being been charged double interest. Sbi is cheating customer hard earned money. Executive are giving wrong information they are not trained. I AM fed up with sbi credit card. I am soon closing credit card. Customer executive are sending company policy by mail. They are not giving clarifications by phone.Name anubhav mulki. Card number [protected]
                              [protected] mobile
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                                B
                                Bhavana Yash Agarwal
                                from Quthbullapur, Telangana
                                Feb 25, 2021
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                                My account got deducted with rs 295 for 8 times saying investment intermide but I have not done any investment. Please help.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  V
                                  Vipul Madvanna
                                  Feb 25, 2021
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                                  Address: Vishrambag Sangli

                                  माझे गृह कर्ज आपल्या शाखेत आहे तरी मी 18.06.2019 पी एम आवास योजनेसाठी तुम्ही सांगितल्या प्रमाणे पूर्ण कागदोपत्री पूर्तता केली असून अध्याप मला तुमच्याकडून Application Number अजूनही मिळाला नाही मी वारोंवर विचारणा करूनही मला आज पर्यंत Aplication Number मिळाला नाही, व मला योजनेचा लाभ देखील मिळाला नाही.
                                  पी एम आवास च्या ऑफिसशी विचारणा केली असता बँके कडूनच application number मिळतो तो घेऊन कॉल करा असे सांगितले जाते. पण मी बँकेकडे वारोंवर विचारणा करूनही मला आज पर्यंत Aplication Number मिळाला नाही.
                                  मला Aaplication Number मिळावा व मला लाभ कधी मिळेल हे कळावे.
                                  आपल्या शाखे कडून कोणत्याही प्रकारची मदत मिळत नाही व कोणत्याही प्रकारचे उत्तर दिले जात नाही.

                                  SBI HOME LONE TL (OCT15) through SBI Branch. SBIN0012690
                                  Vishram Bag, Vishram Bag, Ganpati Mandir Road, Sangli, Distsangli416416
                                  Date of Claim Submission: 18.06.2019
                                  Lone Account: [protected]
                                  Circle: Mumbai
                                  Name: Vipul Ashok Madvanna / Sujata Vipul Madvanna
                                  Branch: Vishrambag,
                                  Dist.: Sangli.
                                  State: Maharashtra.
                                  +2 photos
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                                    P
                                    patra sureshreddy
                                    Feb 25, 2021
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                                    206.50 rupees debited in my account today without saying any additional information... Simply debit... May I know the reason behind this.

                                    Regards,
                                    suresh
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      K
                                      Karan_0690
                                      Feb 25, 2021
                                      Resolved
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                                      Resolved

                                      Address: SBI Sector- 56 Branch Gurgaon Haryana

                                      I had opened my SBI Savings Account in 2018 and, even after verifying all the valid government documents, my DOB is 28 Nov 2018. It is a silly mistake. I am attaching my 10th mark sheet. Please update my DOB in your bank records.
                                      +1 photos
                                      Mar 8, 2021
                                      Complaint marked as Resolved 
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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