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State Bank of India [SBI] Complaints & Reviews

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V
vaibhavpadia
from Mumbai, Maharashtra
Jul 23, 2018
Resolved
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Resolved

Address: 400092
Website: www.sbicard.com

Hello team,

This mail is in regards to the transaction made on[protected] @ 6.59am of rs.1199, which was failed, but amount deducted from my credit card account. For this i even received an email stating for incomplete transaction from merchant side. Later, on same day i made another payment of rs.1199 @ 9.54am. It was successful.
Merchant is saying that they haven't received any payment made @ 6.59am, kindly contact bank. Its more than 10days of transaction.
Even i had escalated the query to consumer desk, but still not such revert received as per their tat. When i was calling to customer care, a message was coming on ivr as "for call back press1 or 2 or 3 as per time slot, and press 4 to continue, when i press 4, the message comes as wrong option selected". This is how sbi cards company is keeping me waiting. The sbi card no - [protected].

Kindly look into it and do the needful, as its almost more than a week.

For your reference, i have attached the photo copy of the mail received from merchant, as well you can read the below trail mail that i have received from them.

You can call me after 6pm.

Dear vaibhav padia,
This is in regards to your order with reference number kyve462315ky on the merchant website

We are unable to obtain confirmation for the following payment[protected].

We will get back to you with the latest status of your payment as and when we get confirmation.

What next:

If your payment is failed, please re-visit the merchant website for completing the order.
In case your payment is successful but order is declined by merchant due to delay in getting payment confirmation; we will have the money reversed to your account within 7-10 business days.
In case your payment is successful and confirmation is received without delay, merchant will process your order.
Please quote the below mentioned merchant reference number to your merchant to know the latest status of your order.

For your convenience, we have provided the order details below.

Order information

Redirection

Date :[protected]:58:27
Merchant reference number : kyve462315ky
Ebs payment id :[protected]
Payment amount : 1199.00 inr
Customer name : vaibhav padia
Customer email : [protected]@gmail.com
Status : incomplete

Regards,
Vaibhav padia
Oct 13, 2019
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    brijeshagrawal28
    from Wardha, Maharashtra
    Jul 23, 2018
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    Address: Jalna, Maharashtra, 431203

    From last 2 years a crop loan is showing in my account but i didn't applied for it. It is reporting bad in cibil so my score is getting down. I requested many time to bank for removing that loan from my account and i gave a written complaint but there is no any work on that application.
    Please remove that loan account from my name which does not belongs to me and repair my cibil score otherwise i will go to rbi lokpal or the court.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Jul 23, 2018
    Updated by brijeshagrawal28
    my cif no is [protected]
    An amount of Rs 1600 from amazon has not been refunded in my bank account.
    Refund refernece no.[protected]
    The refund was processed from amazon on 29th june 2018
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      K
      Khushbu Purohit
      from Borsad, Gujarat
      Jul 23, 2018
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      Address: 395002

      Manager sir/mam
      State bank of india

      Sub: for my loan process

      Respected sir/mam
      My self khushbu purohit. I was send my docs of ' vajpayee bankable yojana ' in my home branch sbi bank palanpur canal road surat. And there manager send my documents to the department sbi bank, itc building, majuragate, surat 395002 on 28th june 2018. I come here 5th time 'sbi bank, itc building, majuragate, surat 395002 for check my loan status already i give all my details and docs but no one give me any information about my loan and gave me negative answer to audit and i have no receive your docs etc. Etc...
      Now my file to your staff name is ritika singh. And branch manager is also too irresponsible about his work...
      Courier details will attach to the email please find attached.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        B
        balamallaian
        from Tirunelveli, Tamil Nadu
        Jul 23, 2018
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        My ppo no. Is :[protected]
        Pension payment authorization letter issued by cpao on 18/5/2018.
        Ssa no. 1126896,
        Po tracking no. Eq[protected]in shows this document is at sbi, virugambakkam, chennai since 26/6/2018. Kindly expedite the process and send the pension payment order along with details to the paying branch - 0003143, spic nagar, tuticorin so that i get my pension from august, 2018.
        Thanks
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          B
          balwantparihar
          from Jodhpur, Rajasthan
          Jul 23, 2018
          Resolved
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          Resolved

          Address: Jaipur, Rajasthan, 302020

          No body call me and no email i have received regarding the fraud and yesterday i call in customer care block department then sbi card is blocked and card outstanding show is rs.42000/- now. I am not using the card yesterday i am use the card then i have receive the message and it show the outstanding 42000/-. I am scared then i saw the message it is totally bad services of sbi credit card department. When i mail on and call customer care why he is not block my card and without my otp n without my confirmation how amount will be deducted and no single msg i have received.

          Please do the needful and solve the problem for urgent basis. Why should i pay for the amount. When i am not use the card for any transaction and give me the details of amount will be transfered or transaction. I want to know person account details.

          When i dont know who are you so why i am pay for you that's why i want to return my money. It is so big amount.

          I never pay this amount. Sbi credit card department is totally wrong and totally bad services.
          Sep 27, 2018
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Jul 23, 2018
          Updated by balwantparihar
          Dear Sir,

          On the behalf of my sister i write to you that my sister name is Rukmani Parihar her account in SBI Ac.No. [protected] she went on Saturday in branch : vijay path mansarovar, She talk to there madam i dont knw her name she said i want to know which no. is activated in my account. Madam said wait 10 minutes. she wait 10 minutes after that she told again then she check the details of account and she said there is no mobile no. in your account so how it is possible that without no. account is open and how it is not updated when i open the account i am sure that i am fill the number in form. Madam said giving a application for no. update i will update in 24 hours. So sir plz tell me if it is such a process if i want to update my account no. it will take 24 hrs. and today it is still not updated. Why it is not updated. if she said it take 24 hours. I want to know why mobile no. is not update.

          I want to do some transaction by internet banking but internat banking is connected to mobile no. when i apply for new registered the internet banking is show that wrong mobile no.

          Please resolve the problem and give me the reason why it is not update till today.
          Verified Support
          Aug 27, 2018
          State Bank of India [SBI] Customer Care's response
          Dear balwantparihar, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 65307 in your mail to enable us to address your concern on priority.
          Oct 23, 2018
          Updated by balwantparihar
          NO
          Yesterday I went to deposit cash to m nearest ATM machine. All cash has been deposited successfully except one 500rs note. Neither it came back out of machine nor it get deposited. One slip came stating "1 NOTE RETAINED FOR VERIFICATION" . I want to know why it has been retained? and when money will be deposited to my account.
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            R
            R J Vishwakarma
            from Bengaluru, Karnataka
            Jul 23, 2018
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            Address: East Singhbhum, Jharkhand, 832109

            Dear sir/madam

            We request you to kindly update our email id as under,
            Previously mail has been receiving on regular basis.

            [protected]@aslmotors.in

            We are using this account since 07 years, we are dealer of tata passenger car dealer in jamshedpur, jharkhand,
            Earlier mail were comming for due reports and other relevant reports

            We request you to kindly do the needful asap
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            I am Rakesh Arora and card no(protected).i have made the payment of bill on the due date during month of July 2018 and the Amt has been accepted by you on same date but still I have been charged for late fin of ₹2840+559 in current bill statement.though fault is not from my side kindly waive these charges
            I'm recharged My account but not get recharge... But money is taken in my account
            I am sorry for the first time
            Forget my user name and password
            Dear sir, on 29.06.2018 i got message from sbi 6000 rupees withdrawal.but i didn't take any money.so i went to the branch office.i give a complain there is no response.kindly take this compliant.and give a good solution for me.Thank you. My Account Number [protected] My Name is MD.RAHMATULLAH ANSARI.Branch IDA BOLLARAM.ifsc CODE SBIN0018062.
            md rahmat's reply, Jul 24, 2018
            my mony reaturn
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              M
              mutasaddiq furqan
              Jul 22, 2018
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              Address: 504001
              Website: www.onlinesbi.com

              Dear sir/madam,

              This is to inform you that i have done the transaction for the recharge but did not receive the balance in my cellular number also deducted the amount from my sbi account. [protected]

              Just see the screenshot as per attached.

              I need my balance to the bank or cellular number.

              Kindly update the status of amount where it is?

              Thanking you sir,
              Mutasadiqullakhan furqan,
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Sir,
              merai account sai 1195 rupees kaat liyai gyai or sbi valai bol rhai h ki atm dvara aapko 3000 extra dai deyai gyai h es liyai aapkai account sai yai charge kiya gya h, ,
              so plz look this metter..
              A electicity bill payment made by upi via paytm Id no - UPI/[protected]/ptmwal- [protected]@paytm, Rs.- 2020.11 the tranjution was not success its a faliur tranjuction but the amount is deduct by sbi was not refund, account no- [protected], date of tranjuction 16/07/2018
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                Bhaskar.b94
                from Jorhat, Assam
                Jul 22, 2018
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                Address: 784164
                Website: www.onlinesbi.com

                Sir/ madam
                With due respect i would like to inform you that i am your existing customer at sbi name miss chayamani borah ([protected]) at narayanpur (017208) branch. I have opened a savings account from 7 months ago. But i have not received my atm and cheque book yet. Whenever i visit that branch the branch manager mr biplab thakuria assured me that i will get my atm& cheque within 1 week. But it never happens. Even he personally texted me that i will get my atm s from branch if i visit him. What is this? Is your bank personaly give atm and cheque instead of by post. I am totally not satisfied your services. Please do the needfull. I needs my atm as soon as possible
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  B
                  Bangrwa
                  from Basi, Punjab
                  Jul 22, 2018
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                  I have not received online sbi banking username by mistake
                  there why i can't use my onlinesbi banking services.
                  If any way is there to recover my user name & password then plz help me,
                  To use this facility again.

                  Details of my account:
                  Full Name :Naresh
                  A/c with SBI GRC Jabalpur
                  A/c No. is [protected]
                  BRANCH CODE-10466

                  Thanks & regards,
                  Naresh
                  +91 [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    urvashi22
                    from Gurgaon, Haryana
                    Jul 22, 2018
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                    Address: Bhopal, Madhya Pradesh

                    Hi ! I transferred Rs 7500 in the month of June and 9000 in the month of july to some Invalid account of OBC bank account number -[protected]. If the account number is invalid the amount shouldn't be deducted from my balance and if it is deducted it should be refunded back. I didn't get my money back. I tried contacting customer care multiple times and also visited some other SBI branch in Gurgaon but they always ask to visit thee HOME BRANCH. Kindly fix this ASAP.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      D
                      D.K.S Rai
                      from Noida, Uttar Pradesh
                      Jul 22, 2018
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                      Address: Jaipur, Rajasthan, 302034

                      Tds against my account no.[protected], [protected], [protected], [protected] is deposited from my term deposit receipt (Tdr) for amount 1913, 3977, 2222, 3075 total rs11187. All a/c have the same cif no.[protected] linked with my pan no. Aoepr0228p. I have met the branch manager concerned and taxation department of sbi, tilak marg, jaipur
                      But still no progress in the matter. The itr filing due date is[protected] is coming nearer. Kindly provide me the form 16a of assesment year 2018-19 in time, so that i can submit my return in time.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Jul 22, 2018
                      Updated by D.K.S Rai
                      deducted from my account but not reflected in Form 26AS
                      Jul 22, 2018
                      Updated by D.K.S Rai
                      complainer name is Reeta Rai
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                        S
                        Shresthkandari
                        from Kanpur, Uttar Pradesh
                        Jul 22, 2018
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                        Address: Dehradun, Uttarakhand, 248001

                        I have an account with state bank of India branch harrawala dehradun.there have some false deductions in my account.I had maintained the minimum balance requirement of rupees 1000 till Jan 2018.but than in Feb suddendly rs 147.50 were deducted from my accounts towards annual debit card fee, for surprise I never had an ATM card issued.I have statement for last three years and I never ever have any deduction regarding ATM fee.suddenly this year in Feb my account was debited for the fee.I never applied for a card also.not only this, after this ATM card fee deduction my account was also debited for non maintenance of minimum balance since Feb 2018.this type of cheating is often done by Sbi.kindly help me with this matter.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Shimi Sharma
                          from Barpeta, Assam
                          Jul 21, 2018
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                          Address: Kamrup Metropolitan, Assam, 781022

                          I went to SBI ATM to withdraw money but when I complete the whole process of withdrawal than I got only the receipt stating that PIN TRIES EXCEEDED, I thought that it might be some system problem, so I tried the other ATM and same happen again I received a receipt instead of money and I was shocked by seeing that receipt stating PIN TRIES EXCEEDED.I called customer care but I found no help from them.
                          I just want to know how it can be possible, how can my card can be blocked even I didn't use any wrong pin and I just attempt two times with my right pin number. And I used my card on 15th of July. Till date I didn't use my card and today at 7.17pm when I tried my card was blocked
                          Now I don't know whether my money is safe or not . or its a looting system or someone has really got my card number, I have no idea.
                          Please look into my matter and help to know the reason, because my money is mine I have earn it, if someone try to or if they loot my money, I ll never get back those money and your higher authority will not be responsible for any kind of happenings of my money, your higher authority will suggest me to open a new account or block the ATM.
                          And already I had complaint about fake call ATM related issues which are still pending.
                          I request you to response my current issue.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Jul 28, 2018
                          Updated by Shimi Sharma
                          Someone is trying my ATM to purchase online items, I didn't even share my card no. Nor my CVV no. But today morning I got an OTP. I have attached the screeshot, please clear my confusion. Why all this happening.

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                            A
                            asr_murty
                            from Udupi, Karnataka
                            Jul 21, 2018
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                            Address: 560097

                            Towards the end of financial every one has to get/submit ppf statement . Though this is generated and giving complete details, from individual/user point of view, he needs information about amount contributed by him during the financial year only while submitting others.

                            Others should not be able to see his cumulative balance.
                            This may please be incorporated in core banking, giving this as an option whether the account holder wants general PPF statement or subscription only for that financial year.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Kranthiveer Tummuri
                              from Hyderabad, Telangana
                              Jul 21, 2018
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                              Address: 533445

                              Hello,
                              My name is Kranthiveer Tummuri I made a transaction of Rs.540.96 and 628.95 from one of the merchant websites and they refunded my amount and processed to SBI on 9th of this month. But till now the amount is not credited to my account from your end and my account number is [protected]. For that amount, I got the reference number from that merchant as "75503728195021359504819" and "75503728195021359484533". please solve my issue.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                navneet28
                                from Delhi, Delhi
                                Jul 21, 2018
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                                I am calling these people from last 10 days and they are making me run from bank to customer care and not accepting the information I giving that is details about the payment to be credited. Giving me false information. The amount is charge is R. 1049 and forwarded by Amazon on 19 June 2018. They are saying that they haven't received the payment but I have the details they are not listening. I have called them around 10 times and they are still not listening to what I have to say and giving me some lame reasons.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Debarshi Sarkar
                                  from Mumbai, Maharashtra
                                  Jul 21, 2018
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                                  Address: Kolkata, West Bengal, 700047

                                  Its being observed in the Cibil report, you had claimed a delay of 59 days in each emi.
                                  The payment EMI was thru bank on standing instruction basis, hence no question on delay payment can arive.

                                  Kindly check your system and inform CIBIL accordingly.

                                  PAYMENT HISTORY ( UPTO 36 MONTHS )
                                  Payment Start Date
                                  [protected]
                                  Payment End Date
                                  [protected]
                                  DAYS PAST DUE (NO. OF DAYS) OR ASSET CLASSIFICATION (STD, SMA, SUB, DBT, LSS)
                                  DEC NOV OCT SEP AUG JUL JUN MAY APR MAR FEB JAN
                                  2016 XXX XXX XXX XXX XXX XXX 59
                                  2015 59 59 59 59 59 59 59 59 59 59
                                  2014 59 59 59 59 59 59 59 59 000 000 000
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    katilo
                                    from Kanpur, Uttar Pradesh
                                    Jul 21, 2018
                                    Resolved
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                                    Resolved

                                    Address: Allahabad, Uttar Pradesh, 211019

                                    FRAUD AGAINST SBI DEBIT CARD

                                    I SHIV SHANKAR YADAV, account holder in SBI bank, stated that my hard earned money has been taken out from my account. The debit cards were in my custody, also I have never share my credentials to anyone. On dated 16/07/2018, I have suddenly got the message that my account has been debited by 4000/- RS than i checked my account it has very low payment i shoked...
                                    my account number is [protected] in SBI BRANCH CHHIVAIYA (09248)ALLAHABAD (ifsc- SBIN0009248) . I have blocked my card. I have tried to register complaint on this matter on SBI costomer care no.[protected].
                                    my fraud transction detail is-

                                    16-JULY-2018
                                    by debit card
                                    GOOGLE *ASHPSHKMR g.co/helpp SBI Debit Card 459XX6817 for a purchase worth Rs4000.0 on POS [protected] at GOOGLE *ASHPSHKMR txn#[protected].

                                    i have to complain against my branch chhivaiya, that they don"t help me to my problem, and i dont get any help from your side, and i reach branch for help they ignored me. please help me rgarding my problem..

                                    I am student plz request immediate action on the above.
                                    Please take this up on priority.


                                    Regards
                                    ShivShankar Yadav
                                    A/c- [protected]
                                    Mob. [protected]
                                    [protected]@gmail.com
                                    Jul 21, 2018
                                    Complaint marked as Resolved 
                                    FRAUD AGAINST SBI DEBIT CARD I SHIV SHANKAR YADAV, account holder in SBI bank, stated that my hard earned money has been taken out from my account. The debit cards were in my custody, also I have never share my credentials to anyone. On dated 16/07/2018, I have suddenly got the message that my account has been debited by 4000/- RS than i checked my account it has very low payment i shoked... my account number is 11661087105 in SBI BRANCH CHHIVAIYA (09248)ALLAHABAD (ifsc- SBIN0009248) . I have blocked my card. I have tried to register complaint on this matter on SBI costomer care no. (180011211). my fraud transction detail is- 16-JULY-2018 by debit card GOOGLE *ASHPSHKMR g.co/helpp SBI Debit Card 459XX6817 for a purchase worth Rs4000.0 on POS 248742000103177 at GOOGLE *ASHPSHKMR txn# 819774468566. i have to complain against my branch chhivaiya, that they don"t help me to my problem, and i dont get any help from your side, and i reach branch for help they ignored me. please help me rgarding my problem.. I am student plz request immediate action on the above. Please take this up on priority. Regards Shiv Shankar Yadav A/c- 11661087105 Mob. 9415616831 [email protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      I
                                      Imrishabh1
                                      from Gonda, Uttar Pradesh
                                      Jul 21, 2018
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                                      Address: Allahabad, Uttar Pradesh

                                      My name is Tarun mishra and I have an account in State bank of India, Shantipuram branch, Allahabad and my Account no- is [protected].
                                      I have done a transaction through UPI on 23 November 2017 to account no. [protected] of Baroda Uttar pradesh Gramin bank, Devar patti, Bihar, Uttar pradesh.
                                      The amount has been deducted but not credited in beneficiary account and it has been 8 months the money has not been credited in my account and neither in beneficiary account and the status shown was transaction successful.
                                      I have tried to contact bank and the App through I did the transaction but nothing has been done.
                                      I request you to look into this matter and help me to get my money back.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        naggusingh
                                        from Delhi, Delhi
                                        Jul 21, 2018
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                                        Dear Sis/Mam

                                        I have forgotten my credit card net banking's login id and Password and it is not recovering by desktop as well as by my mobile phone's net banking, please help to resolve this issue.
                                        I have word with customer care of SBI but still not able to login.
                                        My name is Nagender Pratap Singh and my contact no.is [protected].
                                        Kindly help me in this, I would really appreciate it.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        My name is md rahmatullah ansari my a/c no [protected] ifsc code sbinoo18062
                                        my mony wrong to tranfer 29.06.2018 6000 so please reaturn my mony please argent hai sir
                                        hamare mother hospitel me hai sir so please sir chek sir hamara stetment wrong cutting
                                        my mo no [protected]
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