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State Bank of India [SBI] Complaints & Reviews

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R
ramnaresh12
from Jammu, Jammu and Kashmir
Feb 23, 2018
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Address: 133001

Sir, i am customer of sbi, ambala cantt (Hr). I have taken personal loan in feb 2016 for my personal requirement but bank employee given a policy (Subh nivesh policy) in wrong way. They said that policy is mandatory on loan. I was in pressured and signed on policy. Now they are making issue that you signed on policy. They deducted money from my account in auto transfer mode continuously. I am suffering mentally harassment since two years. I approached to sbi, ambala cantt, sbi life, irda and now i have send to written complaint rbi, chandigarh. I want action on bank employee mr j k malhotra, vandna, rakesh all three making fool to customer. Policy no[protected]
Apr 12, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We acknowledge your concern. Additionally, it would be great if you could share us your alternate contact details and correct policy number for our team to connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Feb 27, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We are waiting for you to share your above mentioned details at the earliest so that we can connect with you for assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Feb 28, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We are still waiting for you to provide us with your alternate contact details and correct policy number soon so that we can assist you better.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Feb 28, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We have not received requested details till date through email hence as per our company policy, we are closing the loop here. Please reply us your detailed complaint on our official email address - [protected]@sbilife.co.in, in case you need our assistance or wish to re-initiate the conversation.

Thanks & Regards,
SBI Life Insurance - Customer Care
Mar 05, 2018
Updated by ramnaresh12
mob-[protected] & policy no -[protected], i want action on all three persons who is made me fool and give me policy in wrong way manner . they set an example that i have signed on policy but also they made me pressurizer for signed for auto debt transfer from account for policy. sir, i want refund my amount at about 29843/ rupees. bank has been act on my complaint at RBI on 23 Feb 2018 for delete of auto debt transfer. now i want action on bank employee and refund my deducted amount . rectify my problem earliest. thanks.
Verified Support
Mar 06, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We acknowledge your concern. We request you to mail us your correct policy number and contact details along with best time to call you on our official email address - [protected]@sbilife.co.in. Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Mar 07, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We are waiting for you to mail us your above mentioned details at the earliest so that we can connect with you for assistance. Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Mar 08, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We are still waiting for you to mail us your earlier requested details soon so that our team can assist you better. Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Mar 09, 2018
State Bank of India [SBI] Customer Care's response
Dear Ram,

We have not received requested details till date hence as per our company policy, we are closing the loop now. In case you need our assistance or wish to re-initiate the conversation. Please mail us with necessary details, since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail.

Thanks & Regards,
SBI Life Insurance - Customer Care
Mar 15, 2018
Updated by ramnaresh12
Sir, i am customer of sbi, ambala cantt (Hr). I have taken personal loan in Feb 2016 for my personal requirement but bank employee given a policy (Subh nivesh policy) in wrong way. They said that policy is mandatory on loan. I was in pressured and signed on policy. Now they are making issue that you signed on policy. They deducted money from my account in auto transfer mode continuously. I am suffering mentally harassment since two years. I approached to sbi, ambala cantt, sbi life, IRDA and now i have send to written complaint RBI, chandigarh. I want action on bank employee mr j k malhotra, vandna, rakesh all three making fool to customer. Policy no [protected]. my mobile no [protected]/[protected] & email. [protected]@gmail.com
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    Bhanusandilya
    from Kishanganj, West Bengal
    Feb 23, 2018
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    Address: 842002

    I have gone in sbi mithanpura branch muzaffarpur regarding account lock enquiry. An employee named suman started misbehaving and rough talking. Is this proper way to deal with customer in the bank. Service manager also talked nonsense and threatened of police instead of handling the matter. Bank is only for taking money and use the fund for its growth or for the customer support and help. I want quick action and reply regarding the matter. Also want action to be taken against suman named employee and service manager. I don't want to raise any conflict otherwise i can file a complain against both of them.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      G
      Grv1990
      from Delhi, Delhi
      Feb 23, 2018
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      Address: 173229
      Website: [email protected]

      Dear sir
      I feel very painful to said that on dated 20/02/2018, i received a message of transaction from my sbi acc no; [protected] of rs 147.50 without my acknowledgement, so kindly state the reasion of deduction.
      My saving acc is registered as gaurav kumar s/o sh. Vinod kumar in kumarhatti, solan himachal pradesh. Ifsc code of branch is 013705
      So please look after the matter.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        Abdulmalik.mmp
        from Bengaluru, Karnataka
        Feb 23, 2018
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        I have my account in state bank of india in bangalore. They have deducted 147 rs for no reason what's the problem. I have two accounts from both the they deducted 147+147 what's the reason can anyone help. It's showing your account has a debit by transfer of rs 147.50 in 20/02/18. Download yono @ www.yonosbi.com pleased resolve this as soon as possible.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Today, same thing happen to my account too. Rs. 147 debited
        they took my money too
        Its nothing but annual atm maintanence fee
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          H
          Hamen das
          from Hojai, Assam
          Feb 23, 2018
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          Address: Kamrup Metropolitan, Assam, 08265

          I am pensioner from army, for three months ago i have to submit from for a pension loan from my branch but till date i have not any positive resulite agents loan from my branch, branch manager told me that there are deficiency of staff my branch code 08265, madghariya assam guwahati 26 i think the branch manger are very slow, so please finde it and resolve my problem with best regard
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            D
            Dr.B.mukhopadhyay
            from Delhi, Delhi
            Feb 23, 2018
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            Address: 110045

            Dear sir,

            Please see the trailing mail dated 12.2.2018 and 19.2.2018 and subsequent received call from customer care sbi card on 21.2.2018 morning on the captioned issue.

            The customer executive confirmed the charges levied for annual fee and applicable taxes will waived off. New cared will be sent wherein no annual fee or taxes are to be levied.

            It is, therefore, requested that he commitment of your customer executive be communicated by mail at the earliest so that i should not be defaulter for the purchased amount of rs.10, 948.96 only well before the due date.

            Regards,

            Dr. B. Mukhopadhyay

            From: mukhopadhay dr. Biswajit, gm (Env-ii)
            Sent: 19 february 2018 12:04
            To: '[protected]@sbicard.com'
            Cc: '[protected]@sbicard.com' ; '[protected]@sbicard.com'
            Subject: fw: request for waiving of annual fee, if any

            Sir/madam,

            Please see the trilling mail dated 12.2.2018 and discussion had with your representatives before sending this card.

            May please noted the following further:

            1. Waive off the annual fee of rs. 4999/- reflected in the statement dated 13.2.2018 urgently as the annual transaction is more than 1.5 lakhs (It was mentioned by your representatives that annual fees will be waived off from the rewards points already credited in your account).
            2. I will pay the amount of rs. 16847.00 - 4999.00 – 899.82 i. E rs. 10948.96 only well before due date.
            3. It may be mentioned that i am getting free fuel purchase of very good amount from other credit card wherein annual transaction is more than of rs. 20, 00, 000/-
            4. Please examine the above matter from voice records before accepting yours request of elite card.
            5. Request for resolving the issues by 23rd feb, 2018 so that i may pay only the purchased amount no annual fees or taxes levied in the statement dated 13.02.2018 well before the due date.

            I will returned the card to your head office at gurgaon if same has not been resolved before 23rd february, 2018.

            It is, therefore, requested to resolved the matter urgently and let me know by mail only.

            Regards,

            Dr. B. Mukhopadhyay
            [protected]

            From: mukhopadhay dr. Biswajit, gm (Env-ii)
            Sent: 12 february 2018 11:47
            To: 'sbi.[protected]@sbi.co.in' ; '[protected]@sbicard.com'
            Subject: request for waiving of annual fee, if any

            Sir/madam

            I have received a sbi elite card no.[protected] and the old platinum card no.[protected] has been declined.

            I have checked the new elite card for a transaction of rs.100/-, which was successful on 11.2.2018.

            It is requested to change the payment due date from 2nd of each month to 10th of each month for the new card and also waive the annual fee, if any, till the validity period of this card.in this regard, the reward points already credited in my account may be carried forward and redeemed for any initial fee of this card.

            Regards,

            Dr. B. Mukhopadhyay
            May 10, 2018
            Inayath Subhani's response
            Sir pls check why I have to pay more
            May 10, 2018
            Inayath Subhani's response
            Pls I want details
            May 10, 2018
            Inayath Subhani's response
            Tell me details
            Hi,

            Please closed my credit card & Deactivated because I am not received any kind of Insurance card buy each & every month reminder . please pay the due bill.
            I am again repeat please deactivated my sbi credit card
            Hi sir already I have pay my bill so why they send me bill of 438 include tax what is this your services sir if like this I want to close my account call me at this number [protected]
            My account has been deducted Rs 51858/- on 25th Jun 18 but the same was not credited in credit card. I has received a message that your has already consumed 80% of the amount please resolve at the earliest. I could not understand the problem. Please confirm
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              S
              from Delhi, Delhi
              Feb 23, 2018
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              Address: Patna, Bihar

              I had applied for rs.20, 000/- withdrawal from sbi atm but the machine had disbursed rs.14, 000/- only. Consequently, i have made complaint on toll free number as well as written complaint in the sbi, ag colony branch, patna. My account no. Is [protected] in the name of shri ramadhar sharma.in a massage reply to my mobile, it was intimated that "your complaint has been attended to and closed after resolution as claim rejected, transaction is successful".
              +3 photos
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                D
                dsfsdf
                from Bengaluru, Karnataka
                Feb 23, 2018
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                Address: 560100
                Website: www.sbiepay.com

                I tried to booked hp gas cylinder on 21st feb 2018 morning through online portal. Problem is my account got debited with rs.731 but cylinder did not get booked. I tried calling aum gas agency to check the status but they did not received the any money.
                Also i did not receive any sms or email for transaction but debited message came.

                Please find the image of transaction details.
                +2 photos
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Thanks awaiting your reply on this.
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                  G
                  Gwari Dinesh
                  from Gonda, Uttar Pradesh
                  Feb 23, 2018
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                  This is a request from dinesh chandra, gwari niwas, behind yadav cycle store in sethi market vasant vihar, dehradun. I am a new domestic user. Serial no. Mentioned on the letter is p13536467. I have received the internet banking pin mailer. It has been mentioned that the username sent on registered mobile or dispatched. I have not received the user name through sms or by post. It is requested that the user name may please be resent to me through sms on my registered mobile no.[protected].

                  Thanking you,
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    N
                    Nisarga Kalal
                    from Mangalore, Karnataka
                    Feb 23, 2018
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                    This is serious issue as an amount of rs 206 has been deducted from my sbi account without any information or permission. Do tell what this is about. Seems i am not the only one going through this. Could you please tell what its about or maybe refund my money back. This is what i received in the morning

                    Your a/c xxxxx965491 has a debit by transfer of rs 206.50 on 23/02/18.
                    Avl bal rs 14, 126.62. Download yono @ www.yonosbi. com
                    I don't even have a loan as i am a student.
                    Resolve this please
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      V
                      Vijay Toraskar
                      from Panaji, Goa
                      Feb 22, 2018
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                      Address: North Goa, Goa, 403002

                      Today morning i got 3 msgs saying my money got deducted
                      Your a/c xxxxx has a debit by transfer of rs 206.50 on 22/02/18. Avl bal rs 1, 825.83. Download yono @ www.yonosbi.com
                      Your a/c xxxxx has a debit by transfer of rs 147.50 on 22/02/18. Avl bal rs 1, 678.33. Download yono @ www.yonosbi.com
                      Your a/c xxxxx has a debit by transfer of rs 147.50 on 22/02/18. Avl bal rs 1, 530.83. Download yono @ www.yonosbi.com
                      Can someone plz explain and clarify my doubt as to who the sender ad-cbssbi is and if they have an authentic right to deduct money from my sbi account and based on what. Kindly specify your answer and i'd be really grateful and appreciate whosoever would be kind enough to clarify.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        P
                        Patni Raju
                        from Visakhapatnam, Andhra Pradesh
                        Feb 22, 2018
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                        Address: Visakhapatnam, Andhra Pradesh, 5300022

                        I was denied withdrawal of 45k from my pension a/c on 17/02/18 for medical emergency. The chief manager told me that he can only pay 10k due to insufficient funds. I was told by the chief manager recklessly "take ten thousand and go" I insisted him to give in writing that I can't be paid 45 thousand. He did so. I am having the written statement by the chief manager. Instead of helping the customer of more than 30 years, he didn't bother to help. How can I be denaid to withdraw such small amount?
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        In continuation to my complaint the letter issued by the Chief Manager dated 17/02/2018 is attached for your info please.

                        not able to withdraw desired amount - Comment #3019272 - Image #0
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                          T
                          Tasneim
                          from Mumbai, Maharashtra
                          Feb 22, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400053

                          I am trying to cancel my SBI credit card for more than 3 months now but I am not able to cancel the card because my card was issued against FD. I am not able to get my FD money as there is no option to talk to any officers.All my credit card dues are clear. I have visited my Lokhandwala branch SBI several times but staff is never available. Every time the manager takes my cell number but never calls back. It’s a very disappointing and frustrating experience.
                          Apr 4, 2018
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 24, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 23512 in your mail to enable us to address your concern on priority.
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                            R
                            Rajesh k.j
                            from Chennai, Tamil Nadu
                            Feb 22, 2018
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                            Address: 600010

                            My name is K.J.Rajesh. i applied for SBI credit card after getting a call from customer care that SBI credit card is applicable for me. After applying i received the card, but i did not used it for quite a long time. i tryed to use but i cannot use it, may be it is blocked. some charges such as Rupees 135.00 keeps on coming to my mobile number everymonth stating that SBI monthly payment due. i just paid it through online today.
                            i just want to use the SBI credit card. kindly assist in this regards.
                            Name: K.J.Rajesh (SBI Gold and More Card)
                            SBI Credit card Number : [protected]
                            Account Number : [protected]
                            Mobile Number: [protected].

                            Thanks and Regards
                            K.J.Rajesh
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              KUMKUM SHARMA
                              from Noida, Uttar Pradesh
                              Feb 22, 2018
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                              Address: New Delhi, Delhi, 110065

                              Ref: saving account number: [protected]

                              i am a sr.Citizen of 85 years old and unable to visit personally in the bank's branch for getting the status of arrear pertaining to 7th pay commission.

                              Since last two months i have been approaching to sbi at central secretariat branch as well as chandni chowk branch for this.

                              I have made complaints online for this also . And last ticket no. Was allotted to me was [protected]. Against that tkt.No. My complaint was resolved by giving me tel.No.[protected] informing me to talk the officials on this number but this number is attached with fax only and am unable to contact them.

                              I, therefore request you to pls intervene the matter and get my dues cleared at an early date or provide me status why the same is delayed in my case as the other pensioners have already got their arearers.

                              Your prompt action is requested.

                              Thanks
                              p.P.Sharma
                              ph. [protected]
                              [protected]
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                P Madhu Babu
                                from Tadepallegudem, Andhra Pradesh
                                Feb 22, 2018
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                                Earlier i had sb account at sbi, koppal branch as i was working at food corporation of india, koppal from 2008 to 2012. And i have been promoted and transferred to palakollu, i am staying at palakollu since 2012 and i have been maintained the same sb account at palakollu branch as salaried account. But recently i was informed by my currect branch as my cif number is not transferred from koppal branch, due to this i couldnt able to change my present residential address for communication in the bank records.
                                In this connection i have also requested the koppal branch for transfer of my cif number from their branch to palakollu branch (12992) through my current branch. But till today it has not transferred.
                                Hence it is requested to the koppal branch manager through this platform to kindly do the favour as well as possible
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Money has not transfered from sbi account paytm but money has deducted from accont please refund my money as soon as possible this my kind request to you

                                transfer of cif number from sbi, koppal (4277) branch to sbi, palakollu (12992) - Comment #3014883 - Image #0
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                                  akash.rb
                                  from Bodinayakkanur, Tamil Nadu
                                  Feb 22, 2018
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                                  Address: Bidar, Karnataka

                                  I want to know why rs 147.50 debited from my sbi account. I got the sms on 22nd feb 2018. So many times sbi deducted money from the account, but this time its huge. Even after maintaining minimum balance. I don't want sbi to deduct my future amount without any reason. So this time i want to know the reason behind deduction of amount 147.50 rupees. Otherwise provide a chart of rates with reason behind it. If i know the rates in advance it may help to overcome unnecessary deduction.
                                  +1 photos
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Dear sir/mam
                                  i have a one sbi debit(atm) card but in 17.2.2018 a sms come in my mobile card form sbi your card debit of rs=147.50 agin same time same come my a/c balance=147.50 dedeucted.

                                  i request you kindly return my deducted balance.
                                  Hi friends, sorry . But this was the fees for SBI debit card annual maintenance . this is 147.50 ( 125 +18% GST) .
                                  18% is 22.5 . for more information you can check here. https://www.sbi.co.in/portal/web/personal-banking/state-bank-classic-debit-card. You can use some private bank, like axis or dbs bank, where
                                  Deducting money simply from account is not fair. I think someone should file a case on it as it is like a dayligh robbery espically to poor people.
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                                    Y
                                    Yogi3113
                                    from Pune, Maharashtra
                                    Feb 22, 2018
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                                    ATM annual fee??? SBI guys are just finding ways to recover their lost money in frauds..! This is completely unacceptable and action has to be taken against it.
                                    If it has been done to everyone and every year, let me know the records.
                                    Also let me know the calculation through which SBI arrived at this magical number of 200 Rupees as ATM annual fee.
                                    I am waiting.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Feb 22, 2018
                                    Updated by Yogi3113
                                    These guys are just finding ways to recover their lost money in frauds..! This is completely unacceptable and action has to be taken against it.
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                                      D
                                      Divya V.K
                                      from Chennai, Tamil Nadu
                                      Feb 22, 2018
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                                      Website: www.yonosbi.com

                                      This is a serious issue

                                      On 21 feb 2018 when i was surfing in the net, i saw a link which said something like this"know your credit score when i clicked on this link, this seem to take me out of the website and did the following:
                                      (A) it sent a message to me saying"hi, your credit score. Get the bankbazar mobile app to check your new score for free in under 3 mins!
                                      (B) immediate another sms follows, which says"thank you for using state bank internet banking. Download [protected]@ www.yonosbi.com.
                                      (C) to my suprise when i downloaded yono from google playstore, this app yono turned out to be a dude, it is just has only one page says"yono by sbi". This deduction was made on my sb acct. No. Rs.147 was deducted from my account without my permission.

                                      I have realized this organization calling itself as bank bazar has hacked into sbi comuter system and generating such messages in order to make a fast buck. Please investigate this aspect and refund this deduction of rs.147 back to my sb acct. No.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Feb 17, 2018
                                      Achyut Paik's response
                                      e.Chalan are not sucessful
                                      For e-Chalan
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                                        Saravana Sp76@
                                        from Namakkal, Tamil Nadu
                                        Feb 22, 2018
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                                        Address: Chennai, Tamil Nadu, 600069
                                        Website: Phone pay

                                        Mmoney deduction from sbi account by ad-cbssbi
                                        I received an sms from ad-cbssbi for the second time. First time it said that my acoount had a debit by transfer of rs.100.00 on29/01/18. Avl bal mentioned with rs.100 deducted. It then says download yono @ www.yonosbi.com. sender: ad-cbssbi. Second time again i received an sms from ad-cbssbi saying that my accont had a debit by transfer of rs.147.50 on 17/02/18. Avl bal mentioned with rs.147.50 deducted from total balance in my acoount. It then says again download yono @ www.yonosbi.com. sender: ad-cbssbi.
                                        Can someone plz explain and clarify my doubt as to who the sender ad-cbssbi is and if they have an authentic right to deduct money from my sbi account and based on what. Kindly specify your answer and i'd be really grateful and appreciate whosoever would be kind enough to clarify.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Without my knowledge how you people amount deduct without intemission plz pay back my money back

                                        my money debited - Comment #3014881 - Image #0
                                        I have made an credit card in 2015 and received first statement of RS 1128 which I have been paid. Next month received 1399 amount outstanding amount which I have never been used nor paid and never received any statement. Now my cibil reflecting 4790 amount. Please do the needful and give me waiver for that. Thanks
                                        My Credit card No- [protected]
                                        My Name- Naresh Chandra Nayak
                                        I want to cancel this plan it was wrongly activated from the beginning. Now I don't want this plan renewal. And also renewal confirmation has not been received from my side.
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