State Bank of India [SBI] Complaints & Reviews

Hi, I Karthik, was facing issues with the SBI credit card and added myself to defaulter list in CIBIL. As i haven't received the card and used the card then also i was added to defaulter list. When i try to contact SBI Customer care([protected]) they will say you are connected to different IVR and then they will reconnect to IVR again where there are no options to select and talk to concerned person. If i try to contact to the toll free number([protected]) it will ring and disconnect with a message "Currently all channels are busy try call after some time". Still i am getting the messages to my mobile for "Total amt due of Rs.108.73". I request to concerned personnel to take some action against SBI and close my issue with the credit card. Please find the below trailing mail for more information related to the issue. Thanks, Karthik +91 [protected] [protected][protected][protected]Conversation Mail with SBI[protected]---- FYI From: [protected]@sbicard.com Sent: Friday 11 December 12:16 pm Subject: RE: [Interaction Id:1-[protected]] Credit card - Statement To: karthikps.[protected]@live.com Dear Mr. Karthik P S, Warm Greetings for the day! This is with reference to your email dated 17/11/2015 regarding SBI card account. We wish to inform you that it is in reference to your telephonic conversation with the undersigned on 11/12/2015 regarding your queries related to the charges reversal on your card account. We wish to inform you that we have taken note of your request for Late payment fee vide reference number 1-[protected] and we shall get the same resolved by 18/12/2015. In case of any further assistance, Please feel free to contact us. Yours sincerely, Vijay Koli From Nodal Desk SBI Cards [THREAD ID:1-1JZ5479] -----Original Message----- From: karthikps.[protected]@live.com Sent: 17/11/2015 03:05:24 PM To: "[protected]@sbicard.com" ; "[protected]@sbicard.com" Subject: RE: [Interaction Id:1-[protected]] Credit card - Statement Hi, As mentioned in the trailing mail till now i have not received Credit Card and before reaching the card i got the message for paying the Minimum Due amount so i called to customer care and requested to close the account and not to delivery the credit card. As per discussion with the customer care representative the card is not delivered to me and account was closed. But sill i am getting the outstanding amount messages to my registered mobile for paying the outstanding amount. Please stop sending the messages to my registered mobile no. Request to not to send the outstanding messages to my mobile no and remove my name as Defaulter in the CIBIL. Request to provide me the no due certificate. Call Send SMS Add to Skype You'll need Skype Credit Free via Skype Thanks, Karthik PS +91 [protected] Date: Mon, 26 Oct 2015 17:14:38 +0530 From: [protected]@sbicard.com Subject: RE: [Interaction Id:1-[protected]] Credit card - Statement To: karthikps.[protected]@live.com 26/10/2015 Dear Mr. Karthik S, Thank you for writing to SBI Cards. This is with reference to your communication dated 20/10/2015. Account Closure Related: We wish to inform you that your SBI card account has already been closed and as on date there are no dues payable to us. We would request you to destroy the card(s) in your possession. We would also request you to scratch out the CVV number mentioned on your card. The CVV number is a 3-digit unique security code indicated at the back of your SBI credit card. We would like to take the opportunity to ask you to reconsider your decision to continue your relationship with us. Post your confirmation to continue your relationship with us, we would re-issue your card(s), at the earliest. Incase of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the SBI Card helpline at[protected]toll),[protected]prefix local STD code) or[protected]toll free). IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm. If you are not satisfied with the response, you can write to Nodal Officer, Customer Service at [protected]@sbicard.com using the same subject line. You will receive a response within 8 working days. Yours sincerely, Karthika M - Customer Service [THREAD ID:1-1JZ5479] -----Original Message----- From: karthikps.[protected]@live.com Sent: 20/10/2015 10:24:35 AM To: "[protected]@sbicard.com" Subject: Credit card - Statement Hi, I have applied for SBI credit card from one of your partner site ie., BigBazar about 2 months before where i have submitted all the documents and the process was successful. But due to certain circumstances i will be travelling to client locations almost so, i was not able to receive the credit card in hand. I tried to reach to customer care and requested them to not to process my application and in the conversation with your representative he mentioned that the application will not be processed and he will stop the process and will not send to the delivery address. But till now i am getting the message to my mobile stating that "Your Statement Dt 17/10/2015 has been dispatched. Total amt due of Rs 798.62 or Min Amt of Rs 498.08 is payable by 06/11/2015 - SBI Card". Request to kindly close my credit card account which i have not received and stop sending the messages. Thanks, Karthik PS +91 [protected] Details provided for Credit card: Name: Karthik PS Mob: [protected] email: karthikps.[protected]@live.com

Dear sir, Manniy saheb ne janavvanu k hu bhikhu bhai N.kachot maro khata number sbi ac.no. [protected] je ma me sms mate chella 3 vars thi 7/8 vakhat form bharel ce to haju sudhi koy sms aavta nathi to aa mate mare have su karvu joye please mahiti aaapva vinanti mo.no.[protected] Adresh siddhi cement, morasha, ta.sutrapada, dist, gir somnathi

Sir, I have a sbi credit card. SBI told me that if I will do transaction of 1 lakh in a year, annual charge of card will be waived off. I did transaction of more than 1 lakh rupees through this card but they are still charging the annual fee. From, Rajesh Kumar contact: 91 [protected] email: bhardwaj.[protected]@gmail.com

I have SBI signature card. SBI told me that if I will do transaction of 1 lakh through this card the annual charge will be wived off. I did transaction of more than 1 lakh but they are still charging the annual fee. From: Rajesh Kumar Contact: 91 [protected]

Card no.-622018xxxxxxxxx1181 date-29/12/2015 amount-4999 con. no.-[protected], txn no.-ET[protected] date-29/12/2015, amount-2999 con. no.-[protected], txn no.-885450 date-29/12/2015, amount-8300 con. no.-[protected], txn no.-549170 date-29/12/2015, amount-8499 con. no.-[protected], txn no.-886138 date-29/12/2015, amount-8499 con. no.-[protected], txn no.-886222 date-29/12/2015, amount-8499 con. no.-[protected], txn no.-886035 date-29/12/2015, amount-2000 con. no.-[protected], txn no.-88678

I had recharged my BSNL mobile on 23rd december 2015, using SBI freedom Android application and transaction unsuccessful still the amount is debited from my SBI Primary account. I have call to[protected] to complain regarding to same they ask to send e-mail regarding to this issue to mb.[protected]@sbi.co.in . I had mail with screen snap but still no response of mail even not refunded

I am getting threatning calls from sbi bank and am going to report to police. I get calls from a woman called divya from [protected] and threatns and calls females of my family and illucit words are used. I used sbi credit card for more than 8 years with timely payment. However I never applied for irctc sbi credit card and i do know how was the card issued. I lost my job and had given money to few of my friends which I never got returned. I am also now seperated.I told her that at the moment I do not have money to pay but she keeps on calling and threatns me for sending criminals to my place. I am scared and will report to police if no action taken. If any thing happed to my life SBI bank is responsible. I am giving this in writing and in complete senses.

Sir i have an account in sbi /jawahar nagar branch, myaccount no:[protected] /my mob. No-[protected] .I have withdrawn rs-9000/- on 24/12/14(trans id-atm8161).But after 5 days that is on 29/12/14 rs-9000/- was debited from my account (trans id -swos[protected]) errorly .When i complaint to the branch manager of home branch, that entry was revised on 5/01/15 and my money rs- 9000/- was credited in my account. After six months they once again...

EXCESS CR IN SB My Home branch is deducting my money when I am depositing cash via my debit card or Cash deposit Slip and sending me messages EXCESS CR IN SB per deposit Deducting of Rs 57/- Please Solve my problem as soon as possible and, I hope that my all deducted money should returned back to my Account. Account Holder Name:- Avijit Sen Registered Mobile No. [protected] Account No. [protected] Branch Code. Shyambazar 00180 Kolkata 700004

I had deposited Rs. 14000.00 in my account on[protected] at 8:35 P.M. through cash deposit machine at Gandhi Nagar ATM. However after accepting the money machine showed "transaction cancelled" and confiscated the currency notes. Neither I received any receipt nor any sms for the cancelled transaction.

On 4th Dec.2015, Amount of rs.2600 was deposited in my account no. [protected] (Aman Kumar Pandey), in your customer service centre (bara chakia) Branch-SBI, but it was not deposited within the time. When i complained about it to that service centre, it was deposited on 29th Dec.2015, after 25 days.it is criminal offense towards the customer and also to the bank.I complained about it before bank manager (sbi bara chakia) CODE- 00291. He expressed grief but not took any action. Please lodge my complaint and take proper action for benifit of customer and also for the bank. Thankyou.

As I was creating my SBI account I given [protected] mobile number, now I lost that number past 1 year, now I want to change [protected] to get the SMS alerts, I cout not getting any messages past 1 year so please check and register my permanent mobile number for my SBI account

My account no is [protected] and ATM card no 5196 xxxx xxxx 0813. I have applied for Repin as on 03/12/2015 or before but still I have not received ATM pin from branch and no person from branch is knowing the status of the same. I have received msg for application token no AT[protected]. So kindly guide for my ATM pin.

Sir i did the payment of rs 5228 to amway by internet banking on 16/12/2015.money was deducted from my account but my order from amway was not confirmed.i complained to online banking but they said transaction was successful while i did not get any product from amway.kindly do necessary steps to refund my money. manju yadav sbi account no [protected] trasaction reference no[protected] IG0BDTLDQ9

Sir me sbi pratappur bank me re atm card chalu karne keliye 15 october me form diatha 29 december he liken mere pass abhi tak card pahuncja nahi.

My Simply save SBI Credit card no: [protected] I was working and staying in Bengalore and I took a credit card. By the time I received the card, I left the company and place and relocated to a new company in Hyderabad. Even my mobile number also changed. I requested to change my address, mobile number and others, instead of giving up the card (along with the outstanding amount) There was a huge delay in response from the bank for each communication. I did not give up. I tried and tried and finally successful in changing my mobile number, address. But was very much shocked when I check the statement. There were too many late payment charges and interest charges levied on the card. Actually I did not receive any statement from the bank. I requested to reverse all the charges. As usual too much delay in response. Even complained to nodal manager. Their mail says maximum response time is 8 days, but to my experience I never received any response in 8 days. And again and again for the duplicate documents. But as I am interested in the "SBI" card, I requested to reverse the charges to continue with the card. I am ready to pay only which I really incurred on the card (only 1 transaction I could really do).

Dear Sir/Madam, Recently I applied for a credit card and I had given all the necessary documents asked by them and I got the following message on 2nd November 4:15 PM "Thank your for your interest in SBI card. Please give us 11 working days to process your App. No.[protected]. The annual fee on YATRA SBI TITANIUM CARD is INR 499. Your can track your application status at www.sbicard.com" Though the personal told that we take only two weeks for the process I was waiting for the card. But after a long delay on 12th December 2015 at 9:03 AM I got the following message: "Dear Applicant, we regret to inform you that basis our SBI cards internal policy, we are unable to issue a credit card to you this time" I tried to call to SBI related person whom she was a Tamil talking lady(Contact No: +91 [protected]) and she was not at all understanding English. Somehow I could managed to get one of my Tamil talking friend and asked the reason for rejecting my card. They were saying that as I am staying in Remote area, they cannot provide me a credit card. Also said me to give any relative s address who is staying nearby my working place at Techo park. Till now I had not taken any personal loans or made delays in making any of my bill payments. I don t know staying in Remote area is a reason to reject a credit card. If you want, I can present the account history of both my accounts. And also I doubt how they can deliver my credit card to any of the relative staying near Techopark. I have recorded the voice also of the SBI personal. Please clarify the exact reason for rejecting my Yatra card or else I have to present this issue to the other related areas of SBI card. Expecting a favorable reply from you at the earliest. Thanks & Regards Asha Rani TS e-mail:[protected]@gmail.com

Fraud calls were received from the Air tel Nos[protected] stating that the caller is from SBI call centre on 16 Nov 15 on the Telephone nos [protected] belonging to Mrs Anita Dhania.Fraud transactions of Rs 27000/- took place and the complaints were lodged with SBI cyber crime, local branch manager of SBI and cyber crime cell at Gachibowli Hyderabad ( CA Nov1286/15/CCPS/Cyb dated 17 Nov 15). Despite complaints being lodged the Airtel number is active and continues to commit further fraud . In view of the above necessary action may be initiated at your end.

Dear sir, I, sunil kumar, tried to book a flight on 30 nov night.But transaction was failed and money deducted, so i filed complaint twice with SBI customer care and YATRA.COM also, SBI customer care saying transaction was successful and YATRA.COM saying they did not received the payment. Details:- 1. Date of transaction[protected]in evening around 10-11 pm). 2. Internet banking used for Transaction . 3. Bank name-SBI. 4. Amount charged -Rs. 4172.00 5. Transaction ref. no.[protected]IG0BBRHUP4 6. no PNR generated . 7. [protected]@gmail.com Money deduction proof from internet banking are attached (please refer last transaction). So sir i do not know where my money gone please help me. mob no -[protected] thank you.

I have submitted application to transfer the saving account from NOIDA SECTOR 48 branch to VISHNUPURI KANPUR account number of times and its been very painful to go to NOIDA again and again for submitting the same application again and again. Branch Manager NOIDA Sector 48 managed to transfer the CIF number to respective branch in kanpur but account number is still with them. Please suggest what can be done to get my account transfer in kanpur