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State Bank of India [SBI] Customer Care
State Bank of India
Customer satisfaction rating: 30%
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22290
COMPLAINTS

State Bank of India [SBI] Customer Care

State Bank of India

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Address
No.65, St Marks Road
Bangalore
Bangalore District
Karnataka
India - 560001
Landmarks:Near India Garage

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
3391
down
1170
up
1403
down
691

Phone:
Phone:
up
2227
down
778

Additional info
SBI Toll Free Numbers
Bangalore: 1800 425 8002
Bhopal: 1800 425 7551 (BSNL), 1800 102 7551 (Airtel)
Bhubaneswar: 1800 345 6741
Chandigarh: 1800 180 1723, 1800 180 1724
Chennai: 1800 425 4424
Delhi: 1800 114 545
Mumbai: 1600 228 866
Kolkata: 1800 345 3455
Pune: 1800 112 211, 1800 425 3800
Thiruvananthapuram: 1800 425 4722, 1800 425 4844
Patna: 1800 345 6100, +91 61 2223 8388
Lucknow: 1800 180 5201
Guwahati: 1800 345 3631
Ahmedabad: 1800 233 7933
Hyderabad: 1800 425 3888

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Customer satisfaction rating
30%
Complaints
22290
Pending
0
Resolved
6731
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State Bank of India [SBI] Complaints & Reviews

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[Resolved]

 sand709
Dear Sir,

I had taken a Car loan ( A/c no: [protected] ) of Rs 2 Lakh from SBI Hinjewadi Branch Pune on 20th Jan 2009 . The car loan was closed by me on 7th April 2010 after repaying all outstanding payments.

I have also received closure letter from SBI.

Currently i have applied for Home Loan from LIC Housing finance and i have been informed that my name is reflected in CIBIL for over due payment.

I have checked the same with SBI and they have confirmed that no dues are pending and CIBIL team must have forgotton to update their records.Due to the laid back attitude of both the bank and CIBIL, my home loan has gone on HOLD. Also it is hampering my Credit history reputation.

Appreciate if you can look into to this matter and help me remove my name from the defaulter list under CIBIL.

Regards

Sandeep Radhakrishnan
Cell; [protected]
Complaint marked as Resolved 2020-08-13 18:19:44
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    [Resolved]

     Lalitgera123
    Respected Sir/Madam,

    I am Lalit Gera (R/O 274/4, Raja Park, Jaipur). I want to complain against SBI Bank Employee Named Laxman Prasad Keyal, Branch Nirman Nagar, Jaipur. I visited this branch for opening new bank a/c but this employee denied me from opening bank a/c in this branch and misbehaved with me. He told me we are not here to open new bank a/c's, just go to other bank. No customer will tolerate this kind of behaviour in today's scenario. Please take proper action against these kind of employees.Address of L.P.Keyal is C-200, Vaishali Nagar, Jaipur.

    Thanks & Regards,

    Lalit Gera
    Jaipur
    Complaint marked as Resolved 2020-08-13 18:19:42
    Bad behaviour by SBI employee . they are so rude when i go for asking " why " they started abusing me like " Jo ukharna hai ukhar lo " & " hm bhi dekhte hai kya kr sakte ho " & "kat ke phek denge" and all like this ...
    actually today on 11-11-11 around 12:30 to 12:45. i visited in that Br. for depositing Challan and they refused to deposit and after asking for the reasons they all (4-5) men shouting on me ...
    Complaint comments  Add a commentComplaint category Banks

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      [Resolved]

       Bakthav
      SBI BANK ATM Complaints - faulty ATM transaction

      Respected Sir / Madam,
      My account no. : [protected]
      My name: Kondanda Reddy
      My mobile no. [protected]
      ATM Location: Chittoor, A.P, Pin: 517422
      Date: 4th Sep 2010 @
      ATM ID : SICN00708302
      Transaction ID: 9416
      Amt: 20,000/-

      On the date[protected] I withdrew Rs.10,000 and next day I went to with draw some more money I came to know that Rs 20,000 is withdrawn. I got surprised and went to SBI bank to complain. But they told on the same day within 45 seconds next transaction is happened in next ATM machine. Its not possible, because I counted my money and by the time I came out it will be minimum 2 minutes.
      And also SBI officials told only Rs 10,000 they got extra in reconcile, and asked to meet after 15 days.
      When I met after 15 days, they says its very much possible to with draw in next ATM with in 45 seconds, so they not helping me.
      Iam working in Indian Army, I took loan for house construction, It happens this way.
      There should be some way to identify these kind of frauds and help the people.
      Please do the needful ASAP.

      I am waiting for your favorable reply.

      Thanking you.
      K. Reddy
      Complaint marked as Resolved 2020-08-13 18:19:40
      I totally agree with him the same thing happened with me I think the guard of the ATM machine are mixed with anti social elements
      This matter is a common concern people dont know abou this at all. In india RTI is the remedy for all such solutions.You can ask them the CCTV footage via rti application by paying Rs 50/- as its fee. you can make use of consumer protection act, RTI, or banking ombudsman to resolve this type of issue.
      if need any assistance email me at [protected]@rediffmail.com
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        SBI Eko — Unacceptable charges [Resolved]

         Bishnuchetri
        Dear Sir.
        in Noida now a days a new system has been set,to deposite money to other account(other state SBI account).
        Complaint comments  Comments  (12)Complaint category Banks

        State Bank of India — Non-Transfer of Shares [Resolved]

         kkborah
        My father, Dilip Kumar Borah, held 60 nos of SBI shares on Physical Share Certificate with Folio No[protected]. After his demise,...
        Complaint category Stock Market

        [Resolved]

         Kamuni_1
        Without any request & information the details got changed & Transation had done on my account ...

        Or
        someone's else transations are billed to my account

        also When i want to check this wrong transactions From Online Facility So it's changed...

        I Havn't Got any information of Such unknwon transation done on my account..& customer care executive is not helpfull to get any solutions to this...
        Complaint marked as Resolved 2020-08-13 18:19:11
        Complaint comments  Add a commentComplaint category Credit Cards

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          State Bank of India — Password Recovery [Resolved]

           vijayravi1237
          Hi Sir,

          Acc No: [protected]
          Name: K. VIJAY KUMAR REDDY
          Branch: GOOTY.

          I...
          Complaint comments  Comments  (22)Complaint category Banks

          [Resolved]

           meetamitabha
          Hello,
          I just received( mobile. +91 [protected]) a unacceptable SMS from VM-SBI CARD that as per the statement dated 23-11-10 the total amount due is Rs. 275.75. It’s really strange to know that how the statement can be generated for a card which is not yet been received by me even. This is to further inform you that during verification I already asked to cancel the card as there were a huge gap between the card salesman offerings and your call center verification guys.

          Now can you please cancel the said card and whatsoever dues & let me know that.

          @ I already mailed with this details to 'feedback.[protected]@ge.com' but so far no feedback has been received by me.

          In don't know why this due is reflected in the data maintained by Credit Information Bureau of India Limited (CIBIL) which is affecting my credit history.
          Complaint marked as Resolved 2020-08-13 18:18:57
          Hello,
          I just received( mobile. +91 [protected]) a unacceptable SMS from VM-SBI CARD that as per the statement dated 27.1.2011 the total amount due is Rs.-5.97. It’s really strange to know that how the statement can be generated for a card which is not yet been received by me even. This is to further inform you that the card not used by me and during verification I already said to cancel the card as soon as possible, and there were a huge gap between the card salesman offerings and your call center verification guys.
          thankyou.
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            SBI ATM Cum Debit Card — BLOCK OF DEBIT CARD [Resolved]

             prabiroil
            PLEASE BLOCK THE DEBIT CARD NO.[protected] IN THE NAME OF APARNA CHATTERJEE IS NOT WORKING PROPERLY. PLEASE ISSUE...
            Complaint comments  Comments  (10)Complaint category Banks

            [Resolved]

             waniramesh
            i am taking family pension from this bank after death of my husband since 1 & 1/2 years. but i have not received PPO copy.
            Complaint marked as Resolved 2020-08-13 18:18:47
            data insufficient..call me [protected]
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              [Resolved]

               prafulkr
              Dear Sir,

              I Praful Kumar, a SBI Credit Card holder, card number: XXXX-XXXX-XXXX-1080, not happy with the service of SBI. I purchased some items around Rs. 44,000 (forty four thousand) and told SBI person on 6th November 2010 to collect a cheque on 1st December 2010, but still no one picked the cheque and after 5th of December 2010 finance charges was adding in my credit card.
              In the month of December 2010 Cheque pick up fee of rs. 90 is added and 1457.95 for finance charges as well as 700 for late payment is added to my card. I strongly opposed this charges credited in my credit card account because it is not my fault but It is only your fault after giving a date you didn't manage to pick up the cheque.

              So please revert these charges and do arrangement to pick a cheque on urgent basis.
              If you are failed again to arrange a pick-up before 28th of December 2010 then I will cancel the SBI Credit Card and will complain into "Banking Ombudsman" and consumer forum. (also I am not able to pay online hence I requested check pick-up facility).
              Complaint marked as Resolved 2020-08-13 15:54:00
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                [Resolved]

                 palanivelss
                I have an demat & Trading account with SBI. My Demat account not mapped with my sbi saving account. I have sent mail to [protected]@sbi.co.in and [protected]@sbicapsec.com but none give me proper answer to me and not mapping my account. please help to map my account my details are belows

                Name : Palanivel S S
                Pan No : AYIPP9336L
                Demat ac no : [protected]
                S.b. Ac no :[protected]
                Client Code : ESI178789
                Inb user Id : PALANIVELSS
                Complaint marked as Resolved 2020-08-13 18:18:42
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                  [Resolved]

                   anjaninandanrai
                  Dear Sir,

                  I have taken a SIP of SBI - magnum funds umbrella contra - Growth but since the Oct 2009 I have received only one statment of Dec 2009 after that I have not received any statement.
                  I would like to request you to please do the needful to send the monthly/quarterly statement on my E-Mail ID ( [protected]@rediffmail.com). My follio number is 12007726.


                  Regards

                  Anjani Nandan Rai
                  Complaint marked as Resolved 2020-08-13 18:18:18

                  sbi magnum sector funds umbrella contra dividend — not receiving of statement

                  i have not recieve my quarterly statement for last couple of quarters.my folio no.is 12063243
                  PLEASE STOP CRICKET ALERT FROM OUR MOBILE NO [protected] BECAUSE PER SMS RS. 2/ IS DEDUCTING FROM OUR MAIN BALANCE IMMEDIATELY, OTHERWISE I NEED TO CHANGE TO OTHER GSM SERVICE PLEASE REPLY ON THIS ID.

                  sbi-magnum sector funds umbrella contra-growth — account-statement

                  Dear Sir/Mam Please send my account-statement for folio no:11779815 on my email id: josh.[protected]@gmail.com. your faithfully Roshan kerketta.
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                    [Resolved]

                     mtoraskar
                    when i was going in the said branch that time the cleark said that the form not available in our branch.second time also same happened with me.that means they don't like to open a new a/c in his branch.
                    Please check what's happen in that branch and what is the reason not availabe a/c opening form.
                    i not having time for go there again and again to this branch?
                    how i can manage with the branch?
                    cleark talk like oner of the branch ,he is?
                    Complaint marked as Resolved 2020-08-13 18:17:46
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                      [Resolved]

                       aravindkolur
                      Dear sir,
                      I am Aravind Kolur, working as a Programmer in National Institute of Technology Karnataka, Surathkal (NITK Surathkal). I have SB account since more than 13 years.

                      On[protected]. I gave an online request for opening RD Accounts through internet and approached the Bank Manager. But he straight away tells that not possible immediately. I humbly requested him several times. Today[protected] I went and again he said that why you want RD accounts? So I requested him to encourage the customer don's discourage. But even then he says ok let us see and today if it not possible let us see on Monday.

                      So I humbly request the conserned higher authority to instruct him to open my RD accounts.

                      Thanking you sir.

                      Aravind Kolur
                      [protected]@yahoo.com
                      Complaint marked as Resolved 2020-08-13 18:17:45
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                        [Resolved]

                         rajkumar3533
                        Sir,

                        As per the agreement between State Bank of Hyderabad and State of Maharashtra and the Govt. Resolution No. Finance Dept. D.D.O.1000/PRA.KRA.5/KOSHA-PRASA-5, Mantralaya, Mumbai - 32 dt.29/08/2005 every state employee should open his saving account in any bank listed in above G.R. and the same is treated by the respective Bank as Zero Balance account and salary of employee is paid through this account. So I have opened my account with State Bank of Hyderabad Br. Industrial Estate, Nanded through my office.

                        As the account is Zero Balance the Bank is an obligation not to charge penalty. I was shocked when I have charged penalty of Rs.100/- as my minimum balance is below 1000/ when my account balence is 8799/--. Such act of the Bank is breach of agreement and above G.R. Such an act of the Bank is not only with me but also our some employee i.e. District Court, Nanded & our some employee are not learned in class IV they don't take any action. when they go to bank and ask the manager about this incident he didn't tell any thing . Hence look towards this and do something.
                        Complaint marked as Resolved 2020-08-13 18:17:33
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                          [Resolved]

                           kailash thakur
                          kailash thakur,retd.joint commissioner of comm.taxes[admn],h.n.34,chhoti khanjarpur,shivajipath,bhagalpur.
                          P.P.O.NO.436634,Ref.no.Pen-02/pen[protected]/436634p1dt31.10.2010,A.G.,Bihar.
                          submitted into S.B.I.,Main Br,bgp dt4.10.10,vide treasury memo no-1592 & the same
                          was forwarded to Patna CPPC,VIDE Pennnnnn/cppc/361/10 dt 07.10.10.
                          even after a lapse of 2 months the revised pension has not been credited into my sb a/c.
                          I contactacted local branch head & concerned staff.
                          i was told & assured that the grievances will be removed at the earliest ,so this complain for
                          immediate catch of concerned athoritied for redressal of my grievances.
                          kailash thakur
                          Complaint marked as Resolved 2020-08-13 18:17:32
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                            [Resolved]

                             parag Koli
                            Sir,

                            Please Help Me!

                            In 2008 i had applied for a SBI credit card. after giving all the documents after two month i had received a statements stating one Insurance Policy has been add to my credit card with out my knowledge.
                            The sbi credit card also i have not received till date

                            I have spoken to customer care regarding this many time. but no action has been taken care.
                            This is harrassing me every time i received the statement on sms.

                            i have writen some mail to "chairmansbi.[protected]@sbi.co.in" but they are replying me.

                            Kindly do the needfull.

                            Parag Koli
                            [protected]
                            New Delhi, India
                            Complaint marked as Resolved 2020-08-13 18:17:30
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                              [Resolved]

                               beereshtomar
                              I have lost my SBI ATM card. ATM cash plus card number is #[protected] and Account Number is # [protected]. kindly issue duplicate/new ATM card and deliver it to my below mentioned address :
                              BEERESH KUMAR TOMAR
                              Vill. -THANPUR, Post - BISARA,
                              Teh. - GABHANA, Distt. - ALIGARH,
                              Pin Code - 202138, UTTAR PRADESH.
                              Complaint marked as Resolved 2020-08-13 18:17:18
                              i have lauching complaint. regarding atm card losses and a/c hold on monday 1 08 2011.my a/c no is s[protected].and atm card no.is622018*************1 i want to know that what is currant position .my request is to start transation in said a/c.and also issue new atm card. thanking you. smt alka khankhoje. 104 0m garden nr gajanan temple ameri road bilaspur c.g.495001 mobile mno [protected].[protected]
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                                SBI Mobile Banking — Application Error in Mobile Banking [Resolved]

                                 samshri
                                Dear Sir,

                                I am using SBI mobile banking service from last 1 months. in starting it worked correcly (means withour...
                                Complaint comments  Comments  (6)Complaint category Banks

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