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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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V
Vishal Asawani
from Bhopal, Madhya Pradesh
Jun 7, 2018
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Address: Rajkot, Gujarat, 360370

Respected sir/ma'am,

This is in regards with the services that sbi junagadh road branch is providing. There is only 1 window "single window operator" for money debiting ane crediting. For new passbook we have to stand in the same line for hours. There are 2 more windows but no one is sitting there. This is the third class service provided by bank. Please help me towards this problem.

Thank you
State Bank of India [SBI] customer support has been notified about the posted complaint.
I am Ramesh Ahluwalia having sb account no. [protected] with SBI Sanawar (50199). I was surprised to know that bank has transfer[protected]each) from my account. I am out of station and had to make the hotel payment. Due to negligence of bank officials i had to face lot of embarrassment. Kindly look into it and address my complaint.
Dear sir,

I would like to know the date of birth given in my application because when I'm calling to Credit card Customer Care they are saying that it is wrong date of birth. Kindly help on this.

Thank you

Regards
Padmaja
State Bank of India [SBI] Customer Care's response, Jun 8, 2018
Verified Support
Dear Sindhu Matcha, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 48482 in your mail to enable us to address your concern on priority.
Pls help me
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    Kiran Marri
    from Hyderabad, Telangana
    Jun 7, 2018
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    Address: Krishna, Andhra Pradesh, 520012
    Website: www.phonepe.com

    Dear sbi,

    On 21st may 2018 i have paid my electricity bill rs 3458. The transaction was cancelled due to i have given upi pin number unknowingly. I have contacted with sbi concern persons they won't respond properly.

    Please find the transaction id: n[protected] in phone pe

    Could you please cliam my refundable amount 3458rs

    Thanks and regards
    Kiran marri
    [protected]
    +4 photos
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    I got this message today whiich is a clear cut fraud by cyber criminals. Dear customer your SBI Credit Card points worth Rs 6897 expired by 01/06/2018. Kindly convert your point in cash by clicking here http://pointzexport.com/
    State Bank of India [SBI] Customer Care's response, Jun 8, 2018
    Verified Support
    Dear Amir Ahmedi, We would like to share that above mentioned offer does not pertains to us. Also, we advise you not to share your card or OTP details with anyone to avoid misuse on your Card.
    State Bank of India [SBI] Customer Care's response, Jun 8, 2018
    Verified Support
    Dear Dear Amir Ahmedi, We sincerely thank you for highlighting this to us. Please note that this SMS has NOT been sent by SBI Card. Please DO NOT SHARE your CARD NUMBER, CVV, PIN, or OTP. Beware of fake SMS, E-mails, calls asking to redeem Reward points for gifts/ vouchers.
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      D
      Davinder Pal Batra
      Jun 7, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110003

      Dear concerned,
      I had received call from jukaso journey dated 26.02.18 from mobile number [protected] (Mr. Sawariya) he is saying that i win a lucky draw, for collecting 2 night 3 days complementary holiday voucher and other surprise gift in 480 rs only when i visit hotel jukaso inn sunder nagar, delhi, they deducted 48000 rs from my sbi credit card instead of 480 rs by fraud, when i asked for refund my money to jukaso journey they offer me fake 3 year membership plan. I had already registered police fir against jukaso journey but they are not refunding my money.

      My sbi card no. [protected] name of jaya batra

      I was also raised dispute to my sbi card for 48000 rs fraud transaction they also declined my dispute.

      Sbi card please return my money as soon as possible because merchant saying that your 48000 refund already deducted from our account and you have to coordinate from your sbi bank only.

      Regards,
      Jaya batra
      [protected]
      Mail id – davinder. [protected]@gmail.com
      Jul 12, 2018
      Complaint marked as Resolved 
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Verified Support
      Jun 08, 2018
      State Bank of India [SBI] Customer Care's response
      Dear Davinder Pal Batra, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
      Verified Support
      Jun 11, 2018
      State Bank of India [SBI] Customer Care's response
      Dear Davinder Pal Batra, We value you as our loyal customer & truly understand your frustration regarding this case. However, the case is closed at our end & the decision stands final.We hope to live up to your expectations in future.
      Jun 11, 2018
      Updated by Davinder Pal Batra
      I am extremely not satisfied with your answer my case is still pending because still not received any refund from merchant, as per mentioned in agreement between merchant and me if I cancelled my membership within 10 days they will refund my money after 5000rs administrative charges, my membership date is 26.02.18 and I had sent to cancellation letter to merchant on 28.02.18 through speed post and through mail 07.03.18.
      I want to cancel my membership# IA1704841 . I have been in for 2 yrs no benefits were rcvd, its just money detected without my knowledge and also no renew kit was rcvd but money was detected, its like you guys stealing money without acknowledge .

      I want cancellation of CPP
      Don't want renew kit but cr amt that is taken without my knowledge
      State Bank of India [SBI] Customer Care's response, Jun 8, 2018
      Verified Support
      Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 48479 in your mail to enable us to address your concern on priority.
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        S
        som.pokale
        from Mumbai, Maharashtra
        Jun 7, 2018
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        Address: Beed, Maharashtra, 413207

        Sir/madam,
        Sbi (20407) amalner bha, beed, ms. Branch run on only 2 or 3 employees including manager. There is always rush in the bank as it is only government bank in the area. There is need of at least 8 employees to facilitate the workload. There is a extra burden on existing staff. So the work remain pending for months. Also the branch functions in a very congested place. Need a better premise.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        I dnt get it why sbi employee react like a boss always time... they should polite with all every customer. worst experience in my life with sbi...first of all SBI employee should learn some manners bcz i have face how they react with a senior citizen...
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          C
          CoolBharathi
          from Chennai, Tamil Nadu
          Jun 7, 2018
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          Address: Chennai, Tamil Nadu, 600021

          My motherhave account in sbi, mmda colony. We had been faced problem during cash withdraw sbi atm in korukkupet, we have done transaction in atm on dt.22 may 2018.in transaction we have entered amount 2000.00 where cash did not come from atm and receipt says : unable to process", but it was detucted from my account. Also i complaint to sbi... But my
          Problem was not solved...7 working days also completed... Please solve this issue as 2000 is not small amount to play. Kindly reply on my mail id : [protected]@gmail.com

          Account no:
          [protected]

          Abu complaint no:[protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Jun 07, 2018
          Updated by CoolBharathi
          Before 15 days. ...Already I am complaint to sbi customer care... But my problem was not solved... Abu complaint no:[protected]
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            J
            Jatinder Mahal
            from Yaval, Maharashtra
            Jun 6, 2018
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            Address: Nashik, Maharashtra, 423401

            I have made forex transfer of CAD10200 dollars on 23rd may 2018 same acknowledge message I got on 24 may 2018 and the payment was rejected on 25th may 2018.
            The SBI Nashik Main branch is unable to locate the transition history. They said they made the call to Kolkata Forex headquarters but they are also not able to trace the money till 6th June 2018.
            The money for was sent for GIC but the SBI bank does not have any record of the transition and they don't know where is the money is lyingly.
            I humbly request you to trace the transaction in your system and get it credited to my account and intimate me about the same.

            Jatindersingh mahal
            [protected]@gmail.com
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              N
              Nzz Yesmin
              from Silchar, Assam
              Jun 6, 2018
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              Address: Goalpara, Assam, 783131

              Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                Shbak
                Jun 6, 2018
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                Address: Shivpuri, Madhya Pradesh, 473551
                Website: www.onlinesbi.com

                Dear sir/madam,
                I am an nre customer in shivpuri branch, madhya pradesh and my mobile is registered to belgium. I am not receiving sms alerts or one time password (Otp) to make any online transaction. I have been facing this issue for roughly a year now. Being an nri, it’s not possible for me to visit the branch in case of any issue; i either send an email stating my problem or ask my family member to visit the branch on my behalf. However, i never got a reply to my email from the bank. On each visit by my family member, they tell that the issue will be resolved.
                My mobile number is registered with the bank. I have tried several times however no luck. Now, i am not able to use my internet banking at all. Recently, i have also tried changing my mobile number only to face the same issue again. As changing the mobile number was my last hope to receive the sms alerts and otp, i would really appreciate if you could look into the matter and get it resolved asap or at least provide another alternative to transfer my money to other account, if otp problem cannot be solved anymore.
                Kind regards,
                Shruti bakshi
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Mobile.no-[protected]
                Credited.Ac.name.jasuben Dineshbhai gamit
                Credited.Ac.no.-[protected]
                Debited.Ac.name.Dineshbhai Rameshbhai Gamit
                Debited.Ac.no-[protected]
                Cust Ref.no[protected]
                Debited.aadhar.no[protected]
                Time-10:15:19
                Date-21/05/2018
                Feiled. Amount=4000
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                  Y
                  Yogendra chaudhary
                  from Patna, Bihar
                  Jun 6, 2018
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                  Address: Palamu, Jharkhand, 822101

                  My mother rajpati devi wife of late shri jagamohan chaudhary (Who had died on 26.04.2016), stil away from her family pension (Account no [protected]) sbi shahpur daltonganj palamu jharkhand, branch code. 11815) because o[censored]nfair behavior by branch manager who is working only for personal favours and ignoring innocent common people, i regreat for them and aspect effactive action... I running many times in the bank (Sbi shahpur code. 11815)... Plz solve this problem soon
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    J
                    Jyoti Shinde
                    from Sirur, Maharashtra
                    Jun 6, 2018
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                    Address: Pune, Maharashtra, 411037

                    In south indian atm machine which is located in rasta peth pune when i was withrawing the 5000 rupees cash the machine unable to dispense the cash and at the same time i got the message from sbi bank that cash is withrawled but cash is not received so please help me in this issue as early as possible and credit 5000 rupees cash in my account
                    Thank you
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      G
                      GS Kalsi
                      from Agra, Uttar Pradesh
                      Jun 6, 2018
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                      Address: Dehradun, Uttarakhand, 248001

                      Is it mendatory that an sbi credit card holder must pay early card protection fee rs 2049/- to a private card protection agency. And any private agency providing services of any kind can withdraw money without consent of card holder.
                      Despite my refusal to take their services how someone can withdraw any amount without the help of card holder.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Jun 06, 2018
                      Updated by GS Kalsi
                      I reported to ambdusman Dehradun.
                      DIG Police. Dehradun.
                      SBI center Dehradun.

                      Almost a week but no reply,
                      GS Kalsi
                      Dear Customer,

                      Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                      Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                      Regards,
                      CPP Team
                      Name- Gurcharan Singh Kalsi
                      SBI card number- [protected]

                      CPP withdrew Rs 2048/- (need refund)
                      CPP membership details:
                      Username: kv3587mq

                      Password: xxf8ajvmy6
                      Memehip No IA4147635

                      CPP address
                      Corporate Address:
                      CPP Assistance Services Pvt. Ltd.
                      Ground Floor, Wing A
                      Golf View Corporate Tower - A, Golf Course Rd., Sector 42
                      Gurgaon 122002
                      Haryana, India
                      CPP Group India Customer Care's response, Aug 24, 2018
                      Dear Customer,

                      This communication is with reference to our discussion on 24/08/2018 for your membership IA4147635.

                      We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

                      Assuring you of our best services at all times.

                      Regards,
                      CPP Team
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                        N
                        nirbhaykr
                        from Raha, Assam
                        Jun 6, 2018
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                        Address: East Singhbhum, Jharkhand, 831004

                        The manager,
                        Sbi, branch-telco campus
                        Branch code-5301
                        Jamshedpur

                        Dear sir/madam,
                        With due respect i have humble submission lay down the following few lines for your kind consideration & favourable action please.
                        My saving bank account no. Is [protected] ifsc code-sbin0005301 branch code-5301 which is of your bank.
                        Now, i am shifted out from jamshedpur to my village along with my family at hathua, gopalganj. Please transfer my bank account to your bank sbi, hathua branch code-2945.
                        I have already given application in the month of april 2018 to your bank telco campus branch as per advice of your account opening staff for transferring my account, to sbi hathua branch (2945), but there is no response from your side. I call on contact no. Which is printed on my passpook. But your bank staffs are always bussy. They didnt take my call. Feel sad about sbi. The way they are treating customer. Please do the needfull action regarding this matter.
                        I will remain greatfull for this act of kindness.

                        Thanking you.

                        Yours faithfully
                        Regards,
                        Nirbhay kumar
                        Contact-[protected]/[protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Olz recovery my money back in my acnt
                        My balance transfer to investment intermedi i don't know wt is this now plz help me to recovery my money

                        request for transfer my saving bank account from telco campus to hathua - Comment #3121196 - Image #0
                        Sandeep Prabhas's reply, Jun 6, 2018
                        My acnt money transfer to investment intermedi it's fraud plz recover my money
                        How can u deduct my account 295 in 5/6/2018 invesment intermedi. Please re creatied my amount ..Then how can u deduct possible in my account ..why should many problem in sbi in many times..any way please re-creatied my money in my account sir...

                        request for transfer my saving bank account from telco campus to hathua - Comment #3121198 - Image #0
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                          S
                          sumanmallela
                          Jun 5, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560075
                          Website: onlinesbi.com

                          Hi My name is himabindu parlapalli i did 1lakh transfer from my account ((Account Number : [protected] through IMPS to my husband account a/c no: [protected]

                          Payment not received 1 Lakh transferred from SBI anywhere app using IMPS amount debited from my account but not credited used IMPS to transfer

                          the amount is deducted from my account but not credited to my husband account i called SBI netbanking they said it will get credited automatically after some time i have waited more than 24 hours but still not credited to either of the accounts.

                          i called again SBI they are not willing to take complaint and i asked where is the money getting reflecting it is with SBI which account he is saying this is the system fault system fault is not resolved and the service is IMPS which should happen immediate rather than that more than 24 hours they are denying to take complaint and denying to resolve the problem simply saying system fault.

                          who will fix the issue and when will they fix the issue no answer from the complaint department the answer is system will refund immediately.

                          after 24 hours system is not refunded that means there is some thing fraud with the bank or branch they are holding the customer money which is not a small amount.

                          Following is the transaction details
                          4 Jun 2018 TO TRANSFER-INB MBS
                          Ref No./Cheque No.UT23444164 TRANSFER TO [protected]
                          amount : 1, 00, 000.00

                          not credited to other SBI account [protected] Name Suman Mallela

                          both the accounts are SBI and same branch JEEVAN BHIMA NAGAR

                          email : [protected]@gmail.com
                          mobile : [protected]/[protected]

                          after fighting with SBI they launched the complaint with out resolving the problem
                          Complaint Number : [protected]

                          Account Details of Sender: date of transfer 4th Jun 2018
                          Account Name : Mrs. HIMA BINDU PARLA PALLI
                          Address : # 476 GR FLOOR 6TH MN 7TH CR
                          JAGDISH NAGAR, BANGALORE-560075
                          Account Number : [protected]
                          Account Description : SBCHQ-GEN-PUB-IND-NONRURAL-INR
                          Branch : JEEVAN BHIMA NAGAR
                          +1 photos
                          Jun 6, 2018
                          Complaint marked as Resolved 
                          nothing i visited the branch and discussed with the manager he checked the transactions and immediately credited the amount
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Same thing happened but in this fraud no involvement by me... After a week when I check this statement then I found my money is debited

                          payment not transferred but debited one lakh for more than 24 hours for imps service - Comment #3759103 - Image #0
                          payment not transferred but debited one lakh for more than 24 hours for imps service - Comment #3759103 - Image #1
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                            S
                            sujesh madathil
                            from Kollam, Kerala
                            Jun 5, 2018
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                            Sir

                            Kindly

                            Sir, I want to complain that a sum of Rs 5955.56 was debited on the basics of investment intermedi By a company named leffin pvt Lttr on 4th of this month .But I don't know what is this about .I didn't made any investment in such sources . Because of this we had to face a lot of problems . this didn't happened till this month.so sir please do some action as fast as possible. My contact number is registered in sbi bank .my name is sujesh madathil.
                            +2 photos
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Jun 05, 2018
                            Updated by sujesh madathil
                            Sir
                            Kindly

                            Sir I want to complain that this a sum of Rs 6000 has been debited from my account on the basics of investment intermedi.But we don't know anything about intermedi I didn't made any investment in such sources.I don't know what to do sir please do some action as fast as possible. Because of this I am facing a lot of problems.

                            Sujesh madathil
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                              S
                              shankarsut
                              from Mumbai, Maharashtra
                              Jun 5, 2018
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                              Address: Mumbai City, Maharashtra, 400006

                              Respected Sir,
                              sub : request for FORM 16 for filing ITR
                              re : PPO NO.[protected] DT. 10.06.2015

                              I have been approaching to SBI WALKESHWAR - MUMBAI 400006 BRANCH, since 15 days for a FORM 16 to enable me to file ITR.
                              even I have been tracing telephone number of PENSION BRANACH, which I got from SBI TOLL FREE NUMBER, but all the number confirm as NOT VALID NUMBER.

                              I shall be obliged if your goodselves to kindly send me FORM 16 by e-mail - [protected]@rediffmail.com and [protected]@gmail.com at the earliest so that I can submit ITR return asap.

                              I hope, you will accede to my request and do the needful.
                              Awaiting your immediate attention and prompt response.

                              Regards : GEETA GANESH BHANDARKAR - [protected], [protected] - [protected]@rediffmail.com and [protected]@gmail.com
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                R
                                rajya lakshmi mandala
                                from Hubli, Karnataka
                                Jun 5, 2018
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                                Address: 530043

                                Sir,
                                i loan ac no [protected], Mr. RAJYALAKSHMI MANDALA, taken car loan rs 630000/ credited in my account on 30/11/2016 and my emi planned by our bank dealimg as 21st of every month.emi started and without fail my emi is paying on 21st of everymonth.i noticed in my account from28/09/2017 an amount of rs 590/ is debitting as late payment of emi.immidiately it was given notice to your loan a/c dealing of sbi dondaparhy.he made reverted for two months and emi date changed from 21st to 15th of every month and emi regularly deducting from my saving account on 14th of every month.but not stopping that rs 590/ as
                                late emi.in this regard i made many request though phone/whatsap/personally with sbi loan dealing of sbi dondaparthy visakhapatnam, andrapradesh.
                                kindly sovlve the problem
                                regards
                                rajyalakshmi mandala
                                [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  D
                                  Dr. Anubhav Rawat
                                  Jun 5, 2018
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                                  Address: 110016

                                  I took car loan (Account number [protected]) from SBI, Masjid Moth Delhi in 2015. Since then the EMI against the loan is automatically deducted from my saving SBI bank account([protected]). But since last one year I am being levied wrong late EMI fee of Rs 590 per month. Talked to the manager of the bank so many time but he is always making false promises to settle my grievances and actually did nothing.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    M
                                    madhavesu
                                    from Noida, Uttar Pradesh
                                    Jun 5, 2018
                                    Resolved
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                                    Resolved

                                    Address: East Godavari, Andhra Pradesh, 533201

                                    I have applied for an SBI credit and card and this is my 4th time credit card application.Two rounds of verification was over and when I checked the status online it is showing as " We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time ".I would like to know the reason of why my application could not be processed.Since this is my first credit card and I have been always ontime with my payments on other loans which I have taken, I would like to know the reason.I have another HDFC credit card.
                                    Jul 7, 2018
                                    Complaint marked as Resolved 
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 06, 2018
                                    State Bank of India [SBI] Customer Care's response
                                    Dear Madhavesu, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 48089 in your mail to enable us to address your concern on priority.
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                                      Premkishore Pastore
                                      from Allahabad, Uttar Pradesh
                                      Jun 5, 2018
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                                      Address: Kanpur, Uttar Pradesh, 208012

                                      Kindly arrange to provide arrears as per revised ppo no[protected]suffix0199 (Original ppo noc/22846/2002) dated30/1/2018. My pension is disbursed by sbi 00219 kanpur through a/c no [protected]. Please do the needful thanks. Please note earlier the basic pension was rs 34074. Now vide above cited revised ppo it is raised to rs 34000 wich renders for payment of arrears from 01/01/2016 to 31/05/2018and payment of enhanced pension for the month june 2018.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Karthick Anand
                                        from Mumbai, Maharashtra
                                        Jun 5, 2018
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                                        Address: Rangareddy, Andhra Pradesh, 500035

                                        Hi,

                                        Past 6 months an amount of 2000/- is being deducted from my account with out my knowledge. It's being deducted to investment intermedi of sbi. This is my mobile number: [protected]/[protected]. This is absolute fraud. Many such complaints have been raised over a period of time. I have attached the picture regarding this. Neither i have selected an emi on any product nor i have given my acct details to some one.!
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                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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