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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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J
james mari
from Bengaluru, Karnataka
Jun 2, 2018
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I went for sbi bank to deposit rs 18000, they told me we can't deposit rs18000 here. Use opposite building all bank money transfer. I went opposite building and deposit my money and the asked rs 190 for service charge. It is approximately more than 1% my deposit money. Sbi bank cheating customer. Don't use all bank money transfer they asked more service charges. Don't use sbi bank better change any other bank.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    M
    Moses Twinkle
    from Hyderabad, Telangana
    Jun 2, 2018
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    Sir, illegally since many days i am loosing my sbi amount from the account through unfair means to investment intermedi... Rupees 220 have been cut... I request u take an immediate action and help me to get my hard-earned money back to me at the earliest possibility... Repeatedly i am loosing my money to the company known as investment intermedi..
    Thank u
    [protected]@gmail.com
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      S
      shubh24121993
      from Jaipur, Rajasthan
      Jun 1, 2018
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      Address: Jaipur, Rajasthan, 302005

      Dear sir,
      I deposited my cheque 160117 amount of rs. 1, 36, 458 in your branch state bank of india branch address:- secretariat jaipur. On[protected]. Today is[protected] till date i have not receive any amount in my sbi sb account.in 15 days 6 days of working days and 2 days of bank protest and other are holidays.

      I go to sbi branch secretariat jaipur. For my cheque query but there staff give me no response. Then i go in sbi ncrb branch on 29th may 2018 and in this branch i have good experience with sbi staff mr. Vijay. He helped me and tell me that this cheque is send to depositor branch on[protected]. Then i will go to again sbi secretariat jaipur. Branch. I contact branch manager for cheque issue. Branch manager mr. Raghuvansh ji not helped me as well as a good bank manager.

      Today i go to sbi secretariat jaipur. Again with my father and a request letter. We request to sign our complaint letter but mr. Raghuvansh ji not helped and said to my father that, "you don't give me cheque so i can't sign your letter, my father said that you are a bank manager its your duty to serve us good. Then mr. Raghuvansh ji said my father," don't shout. Here is a lot of work when cheque clearing clerk is free then he clearing your cheque and not signed my request letter.

      Sir i request you to please clear my cheque i have extremely need of this cheque payment

      Your faithfully,
      Shubham pareek
      Account holder name :- vinod kumar pareek
      Account no. :- [protected]
      Branch code and address:- state bank of india, kishanpole bazar, jaipur
      Mobile no. ;- [protected]
      +2 photos
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        G
        GS Anand
        from Adampur, Punjab
        Jun 1, 2018
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        Address: 152001
        Website: www.onlinesbi.com

        Good afternoon to the respected reader of the complaint... We are the regular account holder of the state bank of patiala which is turned to state bank of india and i came here with my mother for the cancellation of the demand draft and the behavior of lady sitting on swo 1 was really unaccepted as she was really shouting at my mother why have you come to cancel it. I think it’s her work to do that. Sorry to say but i didn’t liked it.
        Rest the manager and other staff are too good with there work
        +1 photos
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          ayushiengg
          from Ghaziabad, Uttar Pradesh
          Jun 1, 2018
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          Address: Ghaziabad, Uttar Pradesh, 201002

          Hello sir /mam,
          I, ayushi sharma, wanna state that available balance in my sbi aacount is more than 3, 000 rs. As per new guidelines of sbi, required minimum balance in account for urban centres have been reduced to 3, 000 rs. Now. On 31/05/2018, i got text on my mobile no. About deduction of 11.80 rs from my sbi account (As mab sb debit). My sbi account no. Is [protected]. Here, i am attaching the details of available balance in my account in image format.
          Please resolve my query as much soon as become possible.
          Thanks
          Ayushi sharma
          +1 photos
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            V
            Veeru Vadla
            from Manuguru, Telangana
            May 31, 2018
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            Address: Kurnool, Andhra Pradesh, 518004

            Respected sir
            Sbi

            I veera sekhar v trying to deposit rs.20, 000 (2000×11) through the deposit machine at rajvihar center, kurnool, kurnool ap state to my account no.[protected] at arount 07.30pm today (31.5.2018)
            But due to erro it has shown "temporary out of service" and i waited. But my money didnt come back and not deposited into my account also. I have checked my account and the amount not deposited to my account. Immediately i rushed to sbi main branch, rs road, kurnool to complaint.
            There security person told that today banks are holiday due to strike.
            Kindly please verify it sir and return my amount to me. I will attend i[censored] any need feom my side.
            Thanking you sir

            Yours sincerely
            Veera sekhar v
            [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            May 31, 2018
            Updated by Veeru Vadla
            Respected sir
            SBI

            I VEERA SEKHAR V trying to deposit rs.20, 000 (2000×11)through the deposit machine at Rajvihar center, Kurnool, Kurnool AP state to my account no.[protected] at arount 07.30pm today (31.5.2018)
            But due to erro it has shown "TEMPORARY OUT OF SERVICE" and i waited. But my money didnt come back and not deposited into my account also. I have checked my account and the amount not deposited to my account. Immediately i rushed to SBI main branch, RS road, Kurnool to complaint.
            There security person told that today banks are holiday due to strike.
            Kindly please verify it sir and return my amount to me. I will attend i[censored] any need feom my side.
            thanking you sir

            Yours sincerely
            VEERA SEKHAR V
            [protected]
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              6
              62558366
              from Agra, Uttar Pradesh
              May 31, 2018
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              Address: 110032

              This in reference to one of the complain about the fraud transaction done on my credit card [protected] on 1st march.
              I register the complain send the dispute form and did not make payment as m waiting for the solution.
              I charged with late fee overlimit fee later i got temp credit of fraud amount.
              Then when i made the pmnt that amount was reversed.
              I already charged more than 10000 in total.
              But still did not get any resolution.
              Kindly look into the matter and do the needful.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                Z
                zamin abbas
                from Lucknow, Uttar Pradesh
                May 31, 2018
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                Address: Lucknow, Uttar Pradesh
                Website: Sbicardcomplaim.in

                12 feb 2018 i couldn't transact 16990 but still amount trasection in my account without any other otp or password i have compland many time costomer care but the didn't give any sollitution nd still the take extra charges for those transaction nd i couldn't do any traction p... Please help me to solve my problem i[censored] not solve this dispute i will go to the court nd complain in cyber crime
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  B
                  balasubiksha
                  from Chennai, Tamil Nadu
                  May 31, 2018
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                  Address: 641001

                  While opening bank account they have forced me to take insurance, then only they will create a bank account for myself and my mother. Later i accepted and i have taken insurance for 1yr and opened account. Then they have deducted 1300rs from my account and 1000rs from my mom account for the first year. Later they have deducted amount for the 2nd year as well without any intimation. I have raised so many complaints to cancel insurance and refund the amount. Then they advised to give a manual letter and get signed from the manager. I have written the concern and submitted to the bank. They said it will be cancelled and the amount will get refund. But now again for the 3rd year they have deducted the amount and now they are not giving refund as well. Please find the complaint numbers below:
                  [protected], [protected], [protected], [protected], [protected], [protected].
                  My account no: [protected] and deducted on 26-may-2016, 17-may-2017 and 21-may-2018.
                  Mom account no: [protected] and deducted on 26-may-2016, 19-may-2017 and 19-may-2018.
                  I surly need last 2 deduction amount. Please let me know for any other information.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    U
                    u_prashanth
                    May 31, 2018
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                    On 3rd jan credit card payment of 15671 was made by mistake on a expired card. All the required information/documents were provided but till date the amount is not refunded.
                    Countless followup's were made but till date, but the issue is not resolved.
                    Below are few tickets raised.
                    [interaction id:1-[protected]] ref: complaint no.[protected]
                    Interaction id - 1-[protected]
                    Interaction id - 1-[protected]
                    +1 photos
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      J
                      jagdeepsinghgandhi
                      May 31, 2018
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110092
                      Website: www.sbicard.com

                      Hi,

                      This is jagdeep singh, i have been reaching out to sbi credit card customer care to help me get the full and final settlement to be done on my card, net of any penalties or late fees two months back and i had received no response from them rather received a legal notice from them at my previous landlord's place where i am not staying any more. These guys are harassing them and treating me a financial crime fraudster which i am not.

                      Since, i am out of country, and trying to pay my credit card bills was not that easy as i was out of job for almost a year.

                      Now when i have a job want to get a full and final settlement done on my card, i agree to pay them any amount which is net of penalties. Could you please help?

                      I called them today once again on may 31st, 2018 requesting them to confirm the status and they said that it has been rejected.
                      Cliend id: my credit card number is [protected]
                      Incident: declining of full and final settlement and mental harrassment
                      Detail description: have been reaching out to sbi credit card customer care to help me get the full and final settlement to be done on my card, net of any penalties or late fees two months back and i had received no response from them rather received a legal notice from them at my previous landlord's place where i am not staying any more. These guys are harrasing them and treating me a financial crime fraudster which i am not.

                      Since, i am out of country, and trying to pay my credit card bills was not that easy as i was out of job for almost a year.

                      Now when i have a job want to get a full and final settlement done on my card, i agree to pay them any amount which is net of penalties. Could you please help?

                      I called them today once again on may 31st, 2018 requesting them to confirm the status and they said that it has been rejected.

                      Desirable resolution: waiving the penalties from my card and confirming the full and final settlement amount
                      Jul 2, 2018
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 01, 2018
                      State Bank of India [SBI] Customer Care's response
                      Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 47097 in your mail to enable us to address your concern on priority.
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                        R
                        Rajyalakshmi Chamarthi
                        from Hyderabad, Telangana
                        May 31, 2018
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                        Address: West Godavari, Andhra Pradesh, 534350

                        Hi team,
                        I had made a withdrawal transaction of rs.2000/- on 30th may 2018, at 5.28pm, at hdfc bank atm which is placed at gokavaram bustand rajahmundry, but i did not get any money but i had to see a message on the atm machine saying that transaction time out, but i got a response to my mobile saying, transaction was successful and amount has been debited from my account.
                        Kindly look into the issue, please find the below details.
                        Account holder: rajya lakshmi ch.
                        Atm card no:[protected].
                        Account home branch: kovvur (W. G. Dt)
                        Account number:[protected]

                        Regards,
                        Rajya lakshmi ch.
                        Mob no: 91-[protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          P
                          pravinb2w
                          from Coimbatore, Tamil Nadu
                          May 30, 2018
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                          Address: 600001

                          It is very shocking to see that debit transfer to [protected] investment intermedia. Nearly rs 36690 got debited. Kindly help me to recover my money back from investment intermedia, i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. Unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                          Thanks regards.
                          Pravin paul raj
                          [protected]@gmail.com
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          New atm issue by 3 month ago state bank, but not strat after 3 month there staff not given satisfaction to customers every time talking new mobile no from fill up but I m this form fill and given many time but not slow this problem so why u given atm card
                          I am a sbi customer and account holder.i have withdrawn RS.10000 from Kotak Mahindra ATM at Surat station. Rs10000 deducted from my account but not received from ATM.
                          Account no.[protected]
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                            S
                            Shaikh Shafiuddin
                            from Pune, Maharashtra
                            May 30, 2018
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                            Address: Pune, Maharashtra, 411001

                            Respect sir...

                            I have my account at sbi mundwa branch pune. Branch code 12927 and my ac no is [protected]. I got redund of my rs 20000 /- after 9 months.. I. E. I had done my atm transaction on 5th july 2017 and i got my refund on 23rd march 2018. I. E. More than 9 months...in this span of time i had done multiple follow-ups with the sbi bank officials, managers and staff of both the banks at pune and aurangabad branchs. For this i had travelled from one city to other almost 30 to 35 times to get my hard earned money back... Plus i didn't got zero support from the customer care cell. While doing all these follow-ups with the sbi team i had wasted my money in travelling and my time... Due to short of money on time i had to cancel my kids school admission and now i have to pay a 30 thousand rupees extra as donation for the same admission. Sir i had gone through a mental harrasment just to get my own money back, and i am still in the same state of mind. Sbi had not justice with a senior customer like me. I had been always listen to news sbi's unprofessional banking system and their problem with atm, but today i am the victim of the same undisciplined organization called sbi. I am now mentally prepared to claim all the above mentioned loses i had gone through along with the late payment done by sbi.

                            As per the rbi resulotion sbi must pay me rs 100 per day for the total number of days delayed by their negligency. Need your support...

                            The total of rs 2.5 lacs is the amount sbi must pay me at earliest.

                            Regards

                            Shaikh shafiuddin
                            [protected]
                            [protected]
                            Sbi mundwa branch pune.
                            Ac no is [protected]
                            Branch code 12927
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              N
                              N.Radhakrishnan
                              from Madurai, Tamil Nadu
                              May 30, 2018
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                              Address: 625018

                              Sir,
                              I hold an sb account with vilangudi branch at madurai, my account number being [protected]. On 23.05.2018 i found that my account was debited with rs.2000/- (Debit-swoo [protected] 19-may[protected] 09146539 — ). I had not done any transactions on that day and i do not know what swoo is about. Request you to kindly look into this matter and help refund the debited amount.

                              Regards,
                              N. Radhakrishnan
                              +1 photos
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              I was trying to withdraw cash from atm, money was deducted by bank from my account but I did not get cash. Sbi customer care people were simply sting that money was already reversed into my account .but still I did not get credited in my account .
                              From my account state bank of india was debited 757 rs unwantedly without information bull [censored] the service of sbi.and throughout guntur 1 town all atms was closed no cash in atm when we withdraw some amount from another atm they charge what is this .this kind of service is very bad
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                                Y
                                Yashindra Bhardwaj
                                from Delhi, Delhi
                                May 30, 2018
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                                Address: 110095

                                Sir, yesterday i. E., 29.05.2018 at 20:38 i went to seemapuri, new delhi a branch of sbi (Branch code 04839) to deposit money through cdma machine installed there in my a/c no [protected] with them a sum of rs.39000/-after prelimnary formalities i placed rs39000/ in the cash deposit box and press enter button after counting machine told to remove some notes which are 9 notes of rs 2000/ amounting to rs 18000/- instead of pressing add more cash option i press accept button resultantly rs 21000/ - credited in my account. I again enter my card and pin at 20:38:45 and complete all instruction came on the screen of cdma and place rs 18000/- in the deposit box and press enter after counting machine accept one note and instruct to remove remaining cash i remove the cash and after correcting them i again placed 8 notes of 2000/- and press enter machine start counting and after few minute its reported that last transaction is declined and a slip came out at 20:40:37 reporting retractedinfo and dnm cnt 2000 and instruct me to ciontact bm of branch.
                                I request your kind self to please credit my a/c [protected] yasshindra bhardwaj by rs 18000/- of the transaction declined and notes gone in the machine.
                                +1 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                What is the cheque bouncing charge of sbi? when a cheque bounce at the time bank charge one particular amout, and the financing company charge another amount for the same. I need clarity about this matter.
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                                  A
                                  Arsina
                                  from Rajkot, Gujarat
                                  May 30, 2018
                                  Resolved
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                                  Resolved

                                  Address: Vadodara, Gujarat, 390010

                                  I have been offered sbi platinum cc and after the 1st bill payment i got a call from [protected], stating that they are from sbi dept, having all my 16 digit card no, dob, my 1st bill payment amount & dt for payment, my billing address n so on. They said that my 3000 gift voucher which i was about to get with this card would be dispatched for that they need my approval. Through this i was robbed 47000, i blcoked my card within 1 hr, and vey next day i visited sbi cc main office and cyber crime office with all the proofs and details. I even send emails, tweeted, sent hard copies to the main branch in haryana, completed all the legal procedures.in spite of all the proofs, sbi is claiming the fraud amount from me. My request was not accepted and they denied to help me out. If is is my mistake then ho w did they know all my personal info. On top of that when i contacted customer care executive, he said that our (Sbi) data base was hacked so it is not our (Sbi) fault. Please contact sbi branch.

                                  No one is ready to take the call nor help me out from all the mess. This is adversely affected my cibil score and now i am been sent to the defaulter list. Till date i have never ever failed to pay my installments or dues, but due to this fraud, i am getting harassment calls from sbi.

                                  Try to resolve my issue, its has been nearly a year and still no satisfactory resolution from your end.

                                  Re: [interaction id:1-[protected]] re: transaction dispute[protected]
                                  +2 photos
                                  Jul 1, 2018
                                  Complaint marked as Resolved 
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 31, 2018
                                  State Bank of India [SBI] Customer Care's response
                                  Dear Arsina, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
                                  May 31, 2018
                                  Updated by Arsina
                                  I have already mailed all the details n shared the reference number too. Please check with ur internal Dept and plz find the resolution asap. The attachment that I have attached have all the info and th reference id that I provided have all the things as well. Would request u to contact me asap and resolve.
                                  Jun 04, 2018
                                  Updated by Arsina
                                  I am waiting for your revert. Still there is not response from your end.
                                  refer this numbers:
                                  Re: [interaction id:1-[protected]] re: transaction dispute[protected]
                                  My card is blocked active please now
                                  Sir

                                  today i go bank ( p.road 01151) for cass deposite but in the bank only three person work no other person is presence .no of customer is increase but only one person lalit jee deposite cass and his computer is not working .so deposite
                                  time is increase .its problem comes many time
                                  I have already mailed all the details n shared the reference number too. Please check with ur internal Dept and plz find the resolution asap. The attachment that I have attached have all the info and th reference id that I provided have all the things as well. Would request u to contact me asap and resolve.
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                                    S
                                    shankarrai
                                    from Dimapur, Assam
                                    May 30, 2018
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                                    Call from an unknown person in an unregistered mobile 📱 of mine claiming himself a manager asked me to share my card 💳 no and valid date. If not shared then my card will be blocked. I did not shared the last four digit of my 💳 no. When not shared he became aggressive and started using abusive words. His number is [protected]. Please take appropriate action against an individual and please don't block my 🏧 card. Thank you
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      U
                                      U Thapa
                                      from Delhi, Delhi
                                      May 30, 2018
                                      Resolved
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                                      Resolved

                                      Address: 382470
                                      Website: RBI Complain

                                      Dear sir / madam,

                                      I utpal thapa holding sbi credit card no[protected] from 2013 & you can see my past transection, in month of july 2014 i have come to know that i have cancer & i resign my job for medical treatment & i have done operation on 8th august 2014 then radiation in this period i have not able to maintain my account, sir for your kind knowledge i have one more hdfc card with 100000 limit, mortgage loan with emi of 12550/- union bank (Please you can check if required) & that period on personal loan of rs 100000/- emi 2661/- from hdfc bank. I was paying my emi without fail till today.

                                      Sir i have received call from hdfc bank and they offer me for settlement, sir i personally approach sbi people for the same but from sbi executives have taken 9 months to give me a settlement amount, in between i have clear my hdfc card settlement of six months. Sir then i have received call from sbi for settlement & they give me amount 7000/- pay in five installment, i request that gentlemen mr. Ashish that this amount is very high i will not able to pay please do reasonable. He offer me same 6000/- *5 & 5000/*1 in six installments i agree & he send one of the executive to my house to collect the cheque he gave receipt. Sir i have received call from mumbai office to please whatsapp the atm min balance slip because it takes time to update i have regularly sending massage every month.

                                      Sir i have completing my all the installments i wait for two months then i reach sbi cards office ahmedabad for my noc that time a gentlemen told me there is outstanding i told him regarding all the payment i have done he send me to other cabin to mr sharad mathur talk to me for some time then he call mr. Shakti singh and he advise me that he will call me then i have to pay only rs 97/- & i will get noc sir i told him to i am ready to pay just now but he refuse & then i have not received any call from him. After a week i again visit to sbi card office & meet mr shkti singh i wait for him 1.5 hours then he came & told me that i will receive call from head office after that i have contact to mr shard mehta, ms poonam but there is no action taken, after few months mr mathur told me to do resettlement at the rs 10000/- (Sir i have complete hdfc card payment by same procedure & after two months i visit to their office for noc they have given me within 10 minutes.) sir, why should i do resettlement for false outstanding when i sacrifices lot & paid the entire settlement amount.

                                      Sir after few weeks they started harassing me & threatening me that they will send legal notice, after this they started sending people to my house to collect money then i have come to know that my cibil score is less due to sbi cards. I personally request you to please check my all the other bank loan account payment detail, you will not find a single error. (Union bank, hdfc bank, hero fin corp).
                                      Sir i request you to please check this matter if you found any kind of mistake from my side please feel free & make me understand my mistake otherwise obliged me by issuing noc & withdraw my name from cibl.

                                      Please find attachment of payment receipt for your kind consideration.

                                      Thanking you
                                      +2 photos
                                      Jul 1, 2018
                                      Complaint marked as Resolved 
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 31, 2018
                                      State Bank of India [SBI] Customer Care's response
                                      Dear U Thapa, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
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                                        A
                                        Avnish rao
                                        from Bhopal, Madhya Pradesh
                                        May 30, 2018
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                                        Dear sir
                                        A refund of 1017.75 was processed successfully processed by amazon but by your bank it was not processed plz take care of this sir i called many times to the state bank coustmer care but my problem is not resolved sir plz check it and take care of it sir trasist account number is [protected] so plz resolve it amazone tales that he had refund it its refrence number is 265975.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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