State Bank Of India [SBI] — Credit card never delivered & include my name in cibil defaulter list

Address:	Kolkata, West Bengal, 700158
Website:	www.sbicard.com/en/home.page

Hello team,
I applied for sbi credit card in jan mid but i never received the card from sbi.I have few sms from sbi till feb end saying that my card is approved but when i check my application status in sbi website i can see that my card application is rejected.I have exchanged few e-mails with sbi team but never got a satisfactory answers from them.However situation got worse when recently i applied for a personal loan in hsbc bank, they informed me that sbi has included my name in cibil default list of inr 571. I informed the same with sbi but it seems sbi representatives generally takes 2-3 days minimum for even answering a small query.Team i need your help to get the problem solved & get my name excluded from cibil default list.

My details:

Sbi credit card application no:[protected]
Name: arijit roy
Pan: asppr8561g
D.O.B: 15th jan 1986
Mobile no: [protected]
E-mail: [protected]@rediffmail.com
Mothers's maiden name: bhattacharjee
Residence pin code: 700158
Office pin code: 700091

Regards
Arijit roy