State Bank Of India [SBI] — I don't get my refund although myntra initiate my refund successfully and generated the reference number

Address:14-A jagdamba colony padli meena Agra road, Jaipur, Rajasthan, 302031

I returned a product to myntra they initiate my refund on 28 december 2019 and told me to wait for 7-10 days...10 days are completed i call to myntra they said that they initiate my refund on 28 december and transaction is sucessfull and they provide me the reference number regarding this refund the reference number is [protected] but i did not get my refund... Please help me regarding this
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My transaction is failed. Monthly one time working. After not working. Transaction is failed. So irritating. To me.
I'm coming in hyd. My branch is. Kurnool. Out side. How to. Go. Sir. Please. Solving. Sir

Tony Stark Tony's reply, Jan 5, 2020
Transaction failed sir. Please resolve. Sir so usefull to phone pe. But I'm not use sir because. Transaction failed.
Tony Stark Tony's reply, Jan 5, 2020
When to solving issue sir.
I paid online payment to client but they told that the payment not received by them, so please can you refund that amount to my account.. amount already debited from my account, and i think client lies to me that amount was not received by them.. so do the quick action on it my last 5 transition check that
I had recharged my vediocon d2h recharge on 12-12-19. The amount had been deducted from my account but not been appeared in videocon d2h recharge.
Kindly revert the amount and do the needful. Regards.
d2h Customer Care's response, Jan 10, 2020
Dear Narasimharao,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards

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