State Bank Of India [SBI] — IRCTC SBI Platinum Credit Card Application No#[protected]CIBIL score is 853 out of 900)

Address:

401107

I had applied for IRCTC Credit Card on 6 july, 16 as I travel and IRCTC has a co branding card with with SBI . I fail to understand that if SBI is determined not to issue a card to customers why it takes 20 Days/3 verification calls/Physical verification at my residence and hours later a regret "that the card cannot be issued and try later after six months" can some one at SBI answer why cannot I get the credit card my CIBIL score is 853 out of 900 and KYC is clear and NO dues to be recovered or liability with any Bank. What is the reason the card was declined. I am sure since SBI is a Govt Bank its lacking customer service and customers are paying for it since there is no one who cares about such grievances and there is no checking/accountability at higher level to check for such discrepancies.
Kindly resolve and issue cards who deserve and are good pay master rather than the elite which make SBI run for its money. I have already escalated the issue at SBICards and seek urgent solution to it.
Thanks
Ravinder Bakshi
[protected]@gmail.com