State Bank Of India [SBI] — money deducted by sbi although payment not made

Dec 07, 2017

sk...'s response MY atm is hacked of 9th september still not get refund same atm machine 50 people atm hacked every one got refund but still i am remaining 114 lac.

Every day i was do mail but no one response
Every one involved branch manager LHO OFFICE COMMUITY STILL NOT REFUND.
Each and every document submit but still not refund.

Dec 07, 2017

sk...'s response i was complain in banking ombusment also still no one help in banking ombusment.
LHO PEOPLE STILL IS SAYING THERE IS A PROCEDURE 90 DAYS, STILL 3 DAYS ARE LEFT FOR FINISH 90 DAYS.

I was talk one of the commuity person he dont know how to talk .

My branch is thane sbi branch do they all work & submitted all document still not answer.

Mr shakeel is also help me still is saying answer is pending from commuity.
Miss anita is not reciving the call, i am also working in customer service, this is not right.

50 people money was gone still i am waiting for my money 114 lac

Dec 07, 2017

sk...'s response 1. Please provide any evidence and address of mobile service center to prove that his mobile was with service center. - Copy of Bill attached to email

2. Kindly advise why you have mentioned SBI Mumbra branch as your home branch I have not were mention that Mumbra is my SBi home branch . In FIR Copy i have mention that thane is my SBI Home Branch

3. You have visited ATM on 10.09.2017 to withdraw cash and could not complete the transaction. Kindly advise which ATM you had visited.- We would like to inform you that I have visited ATM 09 Sep 2017 with draw Rs 1000 & In FIR copy I Have clearly mention every think, Request kindly check the FIR copy which is attached to email.10th, 11th&12th I was not withdrawl check my bank statement why I will withdrawl from kalyan atm centre I leave in mumbra, fraud person hacked south Indian atm machine & from 10th to 12th take out all money, IF you don’t know check my atm no.

4. You have mentioned about South Indian Bank in your FIR, what is the link with South Indian Bank as there is no withdrawal from your account from the South Indian Bank. I Would like to highlight that I have with drawn twice amount from South Indian bank 07/09/2017 & 09/09/2017 - Attached is scan copy of Passbook

5. Kindly provide the evidence of your location at the time of transactions which has to be duly verified by the branch. Attendance log provided by your employer is not readable and not stamped by your employer. Attached is the Scan copy of attendance log

Dec 07, 2017

sk...'s response his is referenced my atm hacked from south Indian atm machine from 9 September, today 4 December still you people are waiting for 90 days period.

Branch already All document are submitted to Lho still your answer is comity not signed the settlement form.

All private bank refund to account holder still you waiting for 90 days.

Shame on you 1 claim you taking 90 days when any person is dead after the dead you give money,

Every time I called all people is saying commuity is not decided.

Commuity member is so busy I know, Today miss Anita is told me I already forward all document this answer before 3 weeks I was listening,

SBI person all are sleeping chairman, dgm etc...

Last week I was talking one of the commuity members they don't know how to talk to the customer that guy told me you call after 90 days this is not a right answer to give.

Your money is not gone, if your money is gone like this what you do.

Sincerely I am calling all people for my money update, Accordingly to date just I am listening process still is going on which process is going on.

86 days gone,

Dec 07, 2017

sk...'s response This is all person involved

ANITA MIDHA <anita.[protected]@sbi.co.in>,
MURALI.[protected]@sbi.co.in,
RO-MUMBAI <[protected]@sib.co.in>,
[protected]@rbi.org.in,
SIB - Mumbra <[protected]@sib.co.in>,
PERSONAL BANKING BRANCH VASANT VIHAR 04314 MUMBAI LHOMUM <sbi.[protected]@sbi.co.in>,
Customer Care <[protected]@sib.co.in>,
SBI.[protected]@sbi.co.in,
SBI Contact Centre <[protected]@sbi.co.in>,
sbi.[protected]@sbi.co.in,
[protected]@sbi.co.in,
md.[protected]@sbi.co.in,
[protected]@sbi.co.in,
[protected]@sbi.co.in,
mdge.[protected]@sbi.co.in,
dmd.[protected]@sbi.co.in,
shakil.[protected]@sbi.co.in,
chlmgrrbo1.[protected]@sbi.co.in,
[protected]@rbi.org.in,
"CEPC, Mumbai" <[protected]@rbi.org.in>
cc: Priority Complaint <priority.[protected]@sbi.co.in>,
agmatmmt2 lhomum <agmatmmt2.[protected]@sbi.co.