Sir,
With due request i need yours concern regarding a complain against sbi namkum ranchi branch code - sbin0009011, i am also visited sbi customer complain site but site shows.. Site is under construction...
Matter - as on 30th nov17, i visited sbi namkum branch as i am existing customer so i requested to branch manager gold loan of rs 30, 000 -35, 000 for which i have approx 20 gms gold.
He told me to come on next working day.. As they have work load. I agreed and return back from branch.
On 1 dec17 (Friday) again i visited branch then branch manager told me to come on next day, he will definitely approved the loan
On 4 dec17 monday again i visited branch then he told me to come on tuesday 5dec17
On 5 dec17... Again i visited, he advised me to go to another branch and he make a call to lalpur branch ranchi. I went their but he refused to sanctioned. Again i visited namkum branch and this time branch manager said me to come on next week i will see…
What i will do sir i need a urgent gold loan and i saw there is a big hoarding display in branch approx 6/6 offering gold loan with 11.5% per annum with easy and quick disbursal... I am really disappointed
This must be reveal publicly
Thanks
With regards
Vijay pratap bhagat
A/c – [protected]
Branch code - sbin0009011
Mob - [protected]
Namkum, ranchi, jharkhand
834010
State Bank of India [SBI] customer support has been notified about the posted complaint.