Dear sir,
Recently, i have applied for sbi life e-shield term insurance. I had 3 issues :
1. My father's name was wrong (So i wanted to correct it)
2. I was receiving mails everyday asking me to get a medical test done, but where to get it done and other required details were not given.
3. I wanted to reduce the sum assured, but no response given.
The service provided by sbi life insurance is very bad. I have sent around 10 mails and called customer care around 20 times, but issue is not yet solved.
So, i am not interested in taking term insurance with sbi life. Please close policy my proposal no 1gpz051898 and refund my money back.
The required details are :
Name: manjunath k e
Email : ke. [protected]@gmail.com
Please do me the needful asap.
Thanks
Manjunath
Jan 19, 2018
Complaint marked as Resolved
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2017
State Bank of India [SBI] Customer Care's response Dear Manjunath,
We acknowledge your concern. Our team will connect with you shortly for further assistance.
Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Dec 19, 2017
State Bank of India [SBI] Customer Care's response Dear Manjunath,
We would like to inform you that as per your request the proposal has been cancelled and you will receive the refund amount shortly.
Thanks & Regards,
SBI Life Insurance - Customer Care
Dec 26, 2017
Updated by manjunath KE Hello sir,
Thanks for the response. But I have not got any refund till date. I have sent many remainders. Please do the needful.
Thanks
.