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B
boomer29
from Chengalpattu, Tamil Nadu
Dec 15, 2017
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Address: Madurai, Tamil Nadu, 625003

I have an account with state bank of india. It is my pension account. Last night i used my atm card to withdraw 200 rsi. N an sbi atm. But there was no cash in the atm. Then i tried in another atm. It had only 500 rupees denomination. No 100 rs. Notes. Then i tried in another atm... It showed insufficient balance... I had 263rs. Balance in my account. But now i have only 146 rs. Left. I checked the account statement online. The bank has deducted 23 rs. For every transaction for 5 times stating - insuf bal
Atm decline charge-
But i had balance.in my account. There was no cash in atm.
My atm card is new, issued this month and i have made only 2 transacions before this issue
How can the bank deduct charges from the customer if the atm had no cash and proper denominations.
I filed a complaint in customer care. But no proper response. The customer care executive as well as the superior officer accepted that it was their fault. But they keep on saying like that it is usual to dedect charges like this even if the fault is on the bank side.

Pls help me in this issue. I am writing this on behalf of all the customers of state bank of india.

The complaint ticket no. Is [protected].

Thanks and regards.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    M
    manjunath KE
    from Bengaluru, Karnataka
    Dec 15, 2017
    Resolved
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    Resolved

    Dear sir,

    Recently, i have applied for sbi life e-shield term insurance. I had 3 issues :

    1. My father's name was wrong (So i wanted to correct it)
    2. I was receiving mails everyday asking me to get a medical test done, but where to get it done and other required details were not given.
    3. I wanted to reduce the sum assured, but no response given.

    The service provided by sbi life insurance is very bad. I have sent around 10 mails and called customer care around 20 times, but issue is not yet solved.

    So, i am not interested in taking term insurance with sbi life. Please close policy my proposal no 1gpz051898 and refund my money back.

    The required details are :

    Name: manjunath k e
    Email : ke. [protected]@gmail.com

    Please do me the needful asap.

    Thanks
    Manjunath
    Jan 19, 2018
    Complaint marked as Resolved 
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Verified Support
    Dec 18, 2017
    State Bank of India [SBI] Customer Care's response
    Dear Manjunath,

    We acknowledge your concern. Our team will connect with you shortly for further assistance.

    Thanks & Regards,
    SBI Life Insurance - Customer Care
    Verified Support
    Dec 19, 2017
    State Bank of India [SBI] Customer Care's response
    Dear Manjunath,

    We would like to inform you that as per your request the proposal has been cancelled and you will receive the refund amount shortly.

    Thanks & Regards,
    SBI Life Insurance - Customer Care
    Dec 26, 2017
    Updated by manjunath KE
    Hello sir,

    Thanks for the response. But I have not got any refund till date. I have sent many remainders. Please do the needful.

    Thanks
    My complain does not solve and its showing close...complain no [protected]...my amount nor refund nor reached to transfered bank...very pathethic services
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      C
      cdpo amet
      from Delhi, Delhi
      Dec 15, 2017
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      there is no solution of my cheques

      Address: Ranga Reddy, Andhra Pradesh, 500019
      Website: 9829388545

      Ch no 257787/05-06-17 rs 8343/-
      Ch no 257788/05-06-17 rs 8342/-
      Ch no 257789/05-06-17 rs 15530/-
      Ch no 257789/[protected] rs 14569/-
      Upwritten cheues are issued by sbi, cmpoc (04266), "aishwaryam", survey no. 26, lingampally, p. O. Hyderabad - 500019.

      That cheues had been time barred in 05-09-17 due to some reasons.
      But i did not find them untillnow...
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      K
      karun b
      from Bengaluru, Karnataka
      Dec 15, 2017
      Resolved
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      Address: 560066

      Hi sir/madam,

      I am facing lot of trouble with sbi.in shopping mall sbi guys they are forced me to apply for credit card all they give is wrong information.

      1. I got new card but i am not able to login because date of birth mismatch. I tried to call customer care but i am not able to connect because of dob mismatch.

      2. I send mail and they asked me to send my pancard scan copy and i sent. I got message that dob changed but not able to login.

      3. They are not calling back and resolving my issue on top of that i got message that i need to pay bill by 02/01/2018 and amount is 3539/-

      # here my worry is without activating and i didn't used one rupee also why should i pay.

      Please help me to cancel this card. I don't want this card itself.
      Jan 27, 2018
      Complaint marked as Resolved 
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Verified Support
      Dec 18, 2017
      State Bank of India [SBI] Customer Care's response
      Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 6652 in your mail to enable us to address your concern on priority.
      Verified Support
      Dec 22, 2017
      State Bank of India [SBI] Customer Care's response
      Dear Customer, We are waiting for your mail to take further action. Please mail us the additional documents/information at [protected]@sbicard.com at the earliest.
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        W
        Waghela Pratikk
        from Mumbai, Maharashtra
        Dec 15, 2017
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        Address: Mumbai City, Maharashtra, 400066

        I had deposited cash rs. 3500 in sbi atm few days back located at borivali east, datta pada, near welcome hotel.
        Only rs. 3000 got deposited in my account and rs. 500 got missed out, i had sended many mails to respective branches but there is no proper reply.
        I just got ticket no. [protected].
        I had heard many a times about above mentioned faulty atm machines where cash gets collected but does not get credit in account.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          D
          dharmender kr. sharma
          Dec 14, 2017
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          Address: South West Delhi, Delhi, 1100072
          Website: Www.sbicard.com

          Sir, I have made communication with SBI executive's so many times through toll free no's. Unhappy SMS, and all other no's. But till date I have not able to register my complaint. Further, there is no option to lodge complaint to the SBI authorities through toll free no. Now, I want to surrender my SBI card with immediate effect. I hope that early action will be initiated by you. Thanks.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            V
            Vivek Dabade
            from Mumbai, Maharashtra
            Dec 14, 2017
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            Swastik park chembur sbi bank sbin0007192 bank madhe employee name tulsidas kadam mob no [protected] yane kahi commision rupees ghenyasathi mazhya gharat rent var rahnare jaykumar yanche carloan pass kele ahe. Mazhya gharachya leave and licence var loan dile ani mala kahi information navti jeva mi rahato tya address var verification sathi ale teva mala mahiti paddle. Teva mi sbi bankche employee tulsidas yana phone karun sangitle loan pass karu naka. Tyanche agreement sampate ahe ani mazi mhanje owner chi noc na gheta loan kase pass kele. Mi tyanchakadun letter magtoy ki udhya tyani loan paid kele nahi tar tyacha jimmedar mi mhanaje owner nasel. My mobile no [protected]
            Mi bankevar fir denar aahe ki owner na sangta sbi bank valyani loan pass kele ahe
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Dec 14, 2017
            Updated by Vivek Dabade
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            ConsumerComplaints.in › State Bank of India [SBI] › State Bank Of India [SBI] — sbi bank branch swastik park chembur
            State Bank Of India [SBI] — sbi bank branch swastik park chembur

            1 Review
            Vi Vivek Dabade on Dec 14, 2017
            Mark as Resolved

            Swastik park chembur sbi bank SBIN0007192 Bank madhe employee name TULSIDAS KADAM mob no [protected] yane kahi commision Rupees ghenyasathi mazhya gharat RENT var rahnare jaykumar yanche carloan pass kele AHE.mazhya gharachya leave and licence var loan dile ani mala kahi information Navti jeva Mi rahato tya address var verification sathi ale teva mala mahiti paddle.teva Mi sbi bankche employee tulsidas yana phone karun sangitle loan pass karu naka.tyanche agreement sampate AHE ani mazi Mhanje owner chi NOC na gheta loan kase pass kele.mi tyanchakadun letter magtoy ki udhya tyani loan paid kele Nahi tar Tyacha jimmedar Mi mhanaje owner nasel.my mobile no [protected]
            Mi bankevar FIR DENAR AAHE KI OWNER NA SANGTA SBI BANK VALYANI LOAN PASS KELE AHE
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              R
              Rghu
              from Kharagpur, West Bengal
              Dec 14, 2017
              Resolved
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              Resolved

              Address: Ganjam, Odisha, 761012

              I am a sbi customer of sbi, digapahandi branch, ifsc-sbin0010911. I had visited there for verifying my signature for sbi life insurance change in signature form. But the manager said that why you had done a policy through the agent? Ask him for signature verification. He will got commission and we will work in vain for you. He behaved me like a dog whom he feeds.
              Jan 15, 2018
              Complaint marked as Resolved 
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Verified Support
              Dec 15, 2017
              State Bank of India [SBI] Customer Care's response
              Dear Customer,

              Apologies for the inconvenience caused. We acknowledge your concern. Additionally, it would be great if you could share your contact details and policy number along with scanned copy of Change in Signature form duly attested with relevant proofs on our official email address - [protected]@sbilife.co.in or you may submit your request to nearest SBI Life branch, please use branch locator on our website to locate the nearest branch - bit.ly/2y13qe6.

              Thanks & Regards,
              SBI Life Insurance - Customer Care
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                D
                DeepakSingh1@
                from Puruliya, West Bengal
                Dec 14, 2017
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                Address: 110003

                Recently i have transfered my a/c from sbi ict cargo new delhi to sbi rajiv gandhi bhawan branch, but my cif code is not been transfered; so i am not able to properly operate my account. I have sent request to ict cargo new delhi branch several times but yet they are unable to do so. Please look into my request and do the needfull.
                Thanks,
                Khusbu kumari
                My ac/no [protected]
                Cif no-[protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Dec 14, 2017
                Updated by DeepakSingh1@
                No Action
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                  G
                  Gajjela
                  from Hyderabad, Telangana
                  Dec 14, 2017
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                  Address: 500081
                  Website: www.sbi.com

                  Hi team,

                  On[protected] i was done a transaction of 5000 rupees from my credit card. But the transaction was failed and money debited from my account. Still i didn't receive money back to my account. Whenever i was raised a complaint to sbl regarding this dispute amount they are not properly responding to my issue. Please take an action on sbi and do justice for me. I have proof for transaction failed from the merchant. Please do justice form me.
                  At the marked location in the below mentioned snapshot are the proofs for my issue.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Dec 14, 2017
                  Updated by Gajjela
                  Hi Team,
                  On[protected], I was done a transaction of 5000 from my credit card. But the transaction was failed and money debited from my account. But still I didn't get back my money into account. While I am raising a complaint to SBI they are not properly responding to my issue. Please take an action on SBI and do justice to me. I have mail proof from the merchant side. At the marked location in the below mentioned pic there was showing dates that I raised issue to the bank.
                  My mail id: gopikrishna.[protected]@gmail.com
                  Hi,

                  i have updated my KYC form 3 times in Duliajan branch via hard copy but still its pending so, kindly check on this and do the needful.
                  I have a sbi credit card then no [protected] validiti 10/22 named purshottam swaroop mittal .my a/c no [protected] .my sbi credit card not in working please unblock this card imidiatly
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                    S
                    SanjayDhanani12345
                    from Borsad, Gujarat
                    Dec 14, 2017
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                    Address: 382340

                    I am using internet banking of sbi and in some tab it showing get to know your credit score then i click on that tab and the amount of 440.00 is deducted from my account. The important thing is that anywhere the amount is to be deducted for this information is not written if i know i can not click on it and i want to try many times book a complain through sbi cms but there shows under maintenance.

                    Date of incident : 09/12/2017
                    Mo no : [protected]
                    Account no : [protected]
                    Desirable resolution : request a refund
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Dear sir
                    my sbi bank current account no is [protected]. i had initiate imps transaction on 13.12.2017, imps no is[protected]amount 20000/-) but the amount is not credit in beneficiary account .
                    please cheak this transaction asap and confirm the same

                    regared
                    mukhtar ahmed ansari
                    [protected]
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                      R
                      Rahul Mir
                      from Kolkata, West Bengal
                      Dec 14, 2017
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                      Address: Bankura, West Bengal, 722101

                      I have tried everything but i cant stop this. It is keep debited from my account like 10-20 times.
                      My account no. Is [protected]
                      I have tried visiting branch, calling customer care but nothing helps.
                      Now i really am afraid of putting by money into state bank.
                      Totally unsecured and risky service from you.
                      Very very much dissappointed.

                      Please solve this problem.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        R
                        RAJIV GUPTA1
                        from Gurgaon, Haryana
                        Dec 14, 2017
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                        Address: Agra, Uttar Pradesh, 282004
                        Website: [email protected]

                        Dear sir
                        We would like inform to you that, i m facing billing dispute issue before two month ago due to wongly charge added my bill & also so many mail send to customer care but did't response me & close my sbi card connection. Again company send to me bill amount & including interest amount 700 per month.
                        So requesting to you please resolve this issue otherwise i going to consumer court..

                        My card no.[protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          K
                          kssinghvi
                          from Lucknow, Uttar Pradesh
                          Dec 14, 2017
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                          Address: Mumbai City, Maharashtra, 400094

                          Dear manager, (Dec 14, 2017)

                          Reminder no. 3

                          Pl refer my trailing mails. You have not yet made corrections in the term deposits. I am sure now you will complete the job soon to avoid harassment to sbi account holder and will not force senior citizen to go to consumer court.
                          Karan singh singhvi
                          Saving bank account number : [protected] at sbi vikram sarabhai bhavan, anushakti nagar branch, mumbai

                          “arham”
                          7-a-23,
                          R. C. Vyas colony
                          Bhilwara
                          Rajasthan 311001
                          Mobile number : [protected]


                          Karan singh singhvi
                          Nov 30


                          To sbi.10717


                          Dear manager,

                          Reminder no. 2

                          Pl confirm that necessary corrections have been made in my term deposits and arrears have been deposited in my s/b a/c.

                          Karan singh singhvi

                          — forwarded message —
                          From: karan singh singhvi
                          Date: mon, nov 20, 2017 at 5:25 am
                          Subject: fwd: regarding conversion of your stdrs into senior citizen product code
                          To: sbi.[protected]@sbi.co.in
                          Dear manager,
                          Pl confirm that necessary corrections have been made and arrears have been deposited in my s/b a/c.
                          Karan singh singhvi
                          — forwarded message —
                          From: karan singh singhvi
                          Date: wed, nov 15, 2017 at 7:32 pm
                          Subject: regarding conversion of your stdrs into senior citizen product code
                          To: sbi.[protected]@sbi.co.in
                          Dear manager,
                          As i confirmed earlier, pl make multiple fd, s from back date ie from initial date of deposits.
                          Also please calculate the interest earned in my earlier matured fd, s made during my attaining sr citizen at the applicable rate and deposit difference amount in my s/b a/c, of course with deduction of tds.
                          I am sure that you are having total details of my all fd, s made and matured during my sr citizenship.
                          Pl complete the task, correct all data and inform at the earliest.
                          Regards,
                          Karan singh singhvi

                          On 15-nov-2017 17:08, "sbivsbhawan" wrote:
                          Sir,

                          We are waiting for confirmation from you for converting your mod into fds with backdated effect.
                          Since mod deposit cannot be converted with backdated effect, we have to convert it into fixed deposits (Stdr).
                          Kindly confirm the same.
                          We are in receipt of complaint dated 14/11/2017 in this regard.

                          Kindly confirm at the earliest.

                          Regards,

                          Branch manager
                          Sbi v s bhavan
                          [protected]
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            P
                            Prashanth RV
                            from Bengaluru, Karnataka
                            Dec 13, 2017
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                            Hi ! I had made an online transfer to one of my friend on October 6th through SBI Anywhere app. It was in process for 2 minutes and then I got a SMS stating my transaction timed out. But money got debited from my account. If I see the status of that transaction in my internet banking, it still shows as IN PROCESS. If I contact SBI customer care, they are opening a ticket and closing it in 4 days telling it's resolved. Is there a way to get my money back?
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              A
                              Arvind Dhanotia
                              from Karnal, Haryana
                              Dec 13, 2017
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                              Website: arvinddhanotia [email protected]

                              I am employed a private company marketing and collect check to defrant location my delar give us check to company name and my company at gwalior and a/c. Also gwalior, i am deposit check to deffrent location like dharmshala, kangra, in (Himachal pradesh) for. Example my deler give check from bajinath branch non date so i am deposit check dharamshal branch branch office say check deposit at gwalior branch ya bajinath bajinath like 50 km ahed from my location
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Dec 13, 2017
                              Updated by Arvind Dhanotia
                              Please sir confirm that I am deposit check in my nearest branch
                              ATM machine can't dispense cash but amount deducted amount 10, 000rs from my account . I lodged complaint vide no.[protected] but not reply or any response from SBI.
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                                T
                                thekrrish
                                from Rangapara, Assam
                                Dec 13, 2017
                                Resolved
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                                Resolved

                                Address: Nabarangpur, Odisha, 764085

                                Dear sir

                                A refund of 629 rupees was successfully processed with reference number75260827297015987171629 on 23 october 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                                I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                I have confirmed with amazon and they have successfully processed the refund

                                Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                Dec 25, 2017
                                Complaint marked as Resolved 
                                They are so much errresponsble .and always trying to cheat the processer they have is like unnecessary and too late so much ititateing .I don't know what to do I have followed the all instructions of SBI customer care service but I haven't yet my solution and refund. 8594922345 it's my contact number and kindly contact to this number I want to inform you more details on it .
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Dec 14, 2017
                                Updated by thekrrish
                                Sir
                                The refund process is too late and I don't have the refund yet. I did the complaint on 4 Nov also and it's the second time that I informing you .

                                please help me in this regard
                                My NRI account number is [protected].
                                In account is message number+[protected] but not active message
                                Please check and confirm and active my account in this mobile number,
                                Thanks
                                I paid my college fees through sbi collect, but it gives an error do not honor.My money was deducted on this failed transaction.please refund my money.
                                date of transaction is 7/12/2017 and reference number is DU82064662.
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                                  D.V.Vasudeva Rao Davuluri venkata
                                  from Mundi, Madhya Pradesh
                                  Dec 13, 2017
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                                  Address: Raipur, Chhattisgarh

                                  Sbi saddu branch raipur. Chhattisgarh
                                  The above bank staff weekly thrice to four times closes transactions by3:50p. M. And maximum times they are keeping link fail board. It is happening frequently. Servicing is very poor and many customers getting problem. I have visited the bank for deposit money 5times continuously between 3:30p. M to 3:45p. M. The young lady sitting in cash counter she is very rapidly behaving. Kindly sort out the problem. We customers feel hsppy
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Dec 13, 2017
                                  Updated by D.V.Vasudeva Rao Davuluri venkata
                                  The young lady who is sitting in the cash counter she doesn't know how to speak to customers. Always she is busy to close transactions before 4p.m
                                  I am online banking cust recently i opened 2 new SB ac with the same CIF and same branch and linked to my old net banking account. Now i am unable for cheque book request for both new accounts. My all accounts are unhide. But only initial account is in display in cheque book request. Can anybody help me
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                                    M
                                    Munirul Hassan
                                    from Mumbai, Maharashtra
                                    Dec 13, 2017
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                                    Address: Kolkata, West Bengal, 700019
                                    Website: www.onlinesbi.com

                                    While referring to the above home loan account i am earnestly request you that your bank not issue me a certificate regarding details of documents submitted by me at the time of procedure of loan or sanction of the above loan at your branch at an earliest. The same was urgently required by me for record and disposal of certain other matters. This communication started from the very beginning but not a single step taken from your side; bank has not sent the original igr to racpc, kolkata. The igr is still lying at your branch. The bank received the igr by dealing officer mr. Sajal kanti chakraborty on 04/05/2007 after disbursal of the loan amount. Please find enclosed received copy of the said igr for ready reference. The agm, racpc, kolkata also informed me that in migration sheet the concerned branch not sent the original igr. Finally i will go for legal action due to irresponsible act and behavior of state bank.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      M
                                      Mahendra Singh parasariya
                                      from Padampur, Rajasthan
                                      Dec 13, 2017
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                                      Address: Jodhpur, Rajasthan

                                      On 26 oct 2017 i withdrew rupees 7500 from my saving account no. [protected] the balance was rupees 887. On 27 oct 2017 my account was credited with rs. 1630 by refund of it and the balance was rs. 2517. Further when on 12 oct 2017 when i went to branch for withdrawal i came to know that some sonu suthar withdrew rs. 2000 from my account through e mitra. Then once again inquired through branch but no satisfactory answer was given to me. Hence before approaching to police i am approaching higher authorities.
                                      Kindly recover my money and credit to my account so that i can withdraw.
                                      Mahendra singh s/o shri guman ram
                                      V & po barni khurd via - asop jodhpur
                                      Mob no. [protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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