[Resolved]  State Bank Of India [SBI] — sbi life insurance, dharwad manager texting without manners to customer

Address:Dharwad, Karnataka, 580003

Dear sir,

Myself ganesh uppar, customer of sbi since long decades. My mother always invests only in sbi trusting its service with customer. Sir, we had planned to invest in ulip and some discussins with some 3rd party agents. Later we came to know its better to go with genuine sbi life employees. Mr. Balaji, from sbi life insurance, dharwad city, karnataka, approched through call. He pressurised to meer us. As per his request we agreed. He met in our house. We were not really happy with his approach. Hence we discussed this to our sbi bank branch manager. She suggested that she will help us in investing it directky to sbi life insurance. As per that, she helped and presently our ulip plan is under process. (Health check up).

Compliant: the person who contacted as manager (Mr. Balaji, sbi insurance, dharwad, karnataka state, india) of sbi life sends me an sms stating"you have wasted my time". I am deeply feeling sorry to choose this kind of sbi service. If he is a manager then, i feel i would withdraw my policies and all accounts linked with sbi, if no actions is taken against him. Kindly acknowledge within 7 days. As i believe in public service should be a real motto behind companies.

Await your response

Regards,
Ganesh. U
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Dec 1, 2017
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2017
State Bank of India [SBI] Customer Care's response
Dear Ganesh,

We acknowledge your concern. Kindly provide us with your contact details to enable us to address your concern.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Oct 26, 2017
State Bank of India [SBI] Customer Care's response
Dear Ganesh,

We are waiting for you to provide earlier requested details so that we can assist you better.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Oct 27, 2017
State Bank of India [SBI] Customer Care's response
Dear Ganesh,

We are still awaiting for you to provide us with above mentioned details at the earliest so that we can assist you.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Oct 30, 2017
State Bank of India [SBI] Customer Care's response
Dear Ganesh,

We have not received your details till date. As per our company policies, we are closing the loop on this post. If in case you wish to re-initiate the conversation please reply us here. Alternatively, you may also call us on our tollfree number[protected]:00 A.M - 9:00 P.M.)

Thanks & Regards,
SBI Life Insurance - Customer Care
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Due to technical error an amazon order for redmi 4 smartphone get cancelled on 17/10/2017 and the amount of rs.6998/- has been refunded to my sbi account from amazon but which doesn't get credicted yet to my account.kindly requesting for take necessary action.

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