State Bank Of India [SBI] — wrong withdrawal of money from canara bank atm

Please note that my complaint has been hurriedly closed as solved. I request sbi to represent my case again to canara bank as can be verified from details of my a/cno [protected]. How can one atm card be used twice in two different banks within a short span of time. I believe that an atm card cannot be used twice on the same day that is transaction no: 71661 for both the axis bank and canara bank transactions. Only the axis bank transaction was successful.
Thanks and hope for a positive response.
Aradhana mukherjee
Research scholar
University of allahabad
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Jul 24, 2017
Updated by aradhana mukherjee 74
The Two entries being referred to took place on[protected]. The entry says'ATM CASH 71661 KATRA FOR Rs 10000, and ATM CASH 71661 AXIS BANK LIMITED LU FOR Rs. 5000.Please note that the Axis bank transaction was successful and was necesiated due to Katra transaction failure. We are also aware that one cannot use the ATM card more than once on the same working day.
Please get my money back.
Regards.
ARADHANA MUKHERJEE
A STUDENT.
Jul 28, 2017
Updated by aradhana mukherjee 74
it has been a long time that my money was debited from my account. Please look into the matter at the earliest and restore the sum to a poor student's account.
ARADHANA MUKHERJEE
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