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Su-Kam Complaints & Reviews

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Last updated Jul 14, 2023
Complaints 194
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41
Unresolved
153
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Su-Kam reviews & complaints page 10

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S
santosh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsatisfied with the services on cancellation of AMC.

SIR,
I purchased Su - Kam invertor n battery of model UPS-LB(800vA), serial no-BOCL[protected] from Dhruv electronics located at WZ-246A, Block A, Uttam nagar, New Delhi.my customer ID-168591, CP-12225.I jst got my AMC done for a period of 3 yrs starting from the 9/2/2008 to 8/2/2011 from the Su- Kam person from the call center told me that they will solve all the problems related to the invertor and the battery bt now when the problem...
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dear sir/ madam,
for long time since this January I have been getting problems of very low time backup by the Su-kam inverter. the customer service back up at dehradun was changed location and personnel and is maintained at very low scale. company, s engineer visited on 12/02/08 and made a field service report no 62048 which states that set is ok but battery is weak and he informed us that battery needs replacement. as battery is...
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A
anil kumar bhanot
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not attend the complaints

sir
i had purchased sukam invertor (850) fulkon-i, battery, ups of yours company but i am sorry sir that your company is not fulfill the stanards that i hoped .
and your customer service ceneter employs such as Mr mathur, Mr Sanjay kaushik that not attends the complaints of your customer that make a bad empressions of your company i had lodged complaint regardings to my invertor, battery, ups form last 1 year but till now...
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C
Complainant2383522
from Gurgaon, Haryana
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Regarding Service and Not Delivering Inverter

By going the brand name of SU-KAM. we have purchased two inverter from your estimed company. But now we are facing a lot of problem regarding service and repair. one of our inverter is in warranty and other is out of warranty. Accindently both goes defective at same times. so we have called your dear "JANGRA BATTERY HOUSE" for repair, but nobody came after so many calls. Then we have detached and given it to JANGRA BATTERY HOUSE...
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BIJOY KUMAR SINGH
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT PROVIDING PROPER SERVICE FOR SU-KAM INVERTER

I have a Su-Kam inverter which is giving problem since October 2008.it is in warranty period.But when i am complaining to the authorised service centre for the problem, they dont provide a perfect solution.One month earlier, there people told that the transformer is blown out.But till now my inverter is out of order.
I am providing mobile number of Sukam Engineer -[protected].

kindly take address of Sukam Industries:br...
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G
Gaurav Bhargava
from Mumbai, Maharashtra
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Faulty battery & no reponse from company

I had purchased a Sonik - 600 VA Digital Home UPS with 135 AH sealed maintenance free battery in 2007. The warranty for the same is 2 years.

Within a year the battery has worn out and after repeated phone calls, reminders, faxes the company has not replaced the battery nor have they reverted to my complaint no. 157202. It's been over 4 months now since I first complained about this.

I have even sent a fax...
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K
Kamal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service bad product

I bought a Su - Kam inverter from Unique trading co. in Noida on 1st April 2007.
I had been having problems with the machine from day 1, like low back up, battery water drying up in almost a week, frequent issue with the fuse etc. Till date I've called up there service centre atleast 15 times to report different issues.
On 24th August'08 I caled them again to report my problem for which the engineer came on 25th and...
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M
mohit jalote
from Chennai, Tamil Nadu
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Faulty Battery

I have registered a complaint regarding a faulty Su-Kam battery Complaint N0 4149 mumbai three week back till now it has not been attended by any one.

I registered another complaint on 22 Aug no 171302 at help line national

Everytime i call i get rsponse some one will come next day

I had been a gulllible fool to purchase this product seeing the advertisement in TV of being environment friendly...
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S
SATYENDRA KUMAR JAIN
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON REPLACEMENT OF BATTERY

The Battery of my inverter was not being charged so I filed a complaint with Su -Kam service centre on 5.07.08 The complaint No. is 157387. On 08..07.08 the engineer visited and he give a report that battery will be changed by the Company as it is in the warranty period.He also told that the Battery will be changed within 3 days or so after waiting 4-5 days I contacted the customer center again and they assured that Battery will be replaced...
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V
vikas aggarwal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Noise

Sir, When i purchased this inverter i was told that no noise will come but now there is much voice on inverter tube light and fan.
Now company person refused for they said, It will come...
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S
S.P Sharma
from Delhi, Delhi
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Service Issue

Dear Sir,
I had purchased a 1000VA Su-kam inverter on 6th May 2007 vide bill no 308. I have been facing problems with the battries. I had been repeatedly making complaints to the company on the issue. One of my batteries were replaced on[protected]by the comapny after repated remibeders and escallation from my end. Now the battries are still not working well and i am being told by the comapny to pay Rs3300/- towards replacement of...
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T
Tirthankar Chattopadhyay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst After Sell Service By Sukam

I am from Gurgaon and purchased SUKAM Sign Wave inverter in April 2006. I have installed prestolite battery along with it. After1 year suddenly the inverter gone down and I called up support center. They took the circuit board for repairing and after an week installed it back. Again after 2 weeks I found smoke is coming out of the inverter. So I called up your support engineer and they told me it happened for a faulty installation of the...
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Sanjay Kumar
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invertor not working properly

Dear Sir, I lives in karnal(Haryana) & I lodged complaint with Su-kam at their cutomer care mail ID '[protected]@su-kam.com' & called Panipat Customer care @[protected],[protected],[protected] many times & all the time got assurance that my invertor complaint will be attended today or tommorw but regret to you say that till time nobody came to resolve it..

I'm not satisfy with the way Su-kam is...
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