Su-Kam Complaints & Reviews

I purchased sukam battery on 27.02.2014...it has 3 years gurranty. .but it has stopped working in the gurranty period. I complaint the battery sukam service centre. .they took the battery on 05.09.2016.and says my battery was return me in a week .but now 3 week has gone ..but my sukam battery not return ...i call the service centre but they didn't give any response me.when i call the service centre they tell me that your battery gave to you...

Sir
I have purchased 12 Volt 165 AH tubular battery in Mar 2015.Since last two month no backup of battery. we have made regular maintenance as described in user manual. Before two month it was gradually deprive the load and finally seemed no backup. It is noticed that no load sharing capacity remains in battery. plz resolved the issue as early as possible ....

Purchase date -31 mar 2015, serial no - 02301a[protected], product model - power bank series - 50ah - 220 ah
Invoice 4716
Dealer — dolly battery

I had made a complaint online on his website and there customer care. eng. visited to house for complaint but he refused to change battary. the product is out of warranty due the over charge of the battery....

I m Paramjeet . my sukam battery is not work properly . I done Compalaint on 29 may 2016. and call after 3-4 day . but anyone engieneer not come for solve the problem and now not pick my phone
I humbely request you please accept my complaint and shortout my battery problm
Thank's Regard By
Paramjeet
[protected]...

Sukam sine wave inverter ko liye abhi 2 years bhi nahi huye he.or back-up nahi de Raha he.kai baar complain karvane ke baad bhi koi engineer nahi aa raha he.toll free no.pe engineer ka no diya to vo bhi ek baar bolke ki madam me 10 am aa jaunga na to aaya or na hi ph uthata he.or na hi aata he.bahut hi ghatiya service. Or bahut hi ghatiya deal karte he..ham log apni aram ke liye inverter lete he na ki ye mental stress ke liye...registered...

Hi,
We purchased one su-kam inverter and battery set in 2014 wide invoice no-1181 from chug electronics in bahadurgarh, haryana.
From this may we start facing the problem of zero backup, we complaint to dealer regarding the non-working of batteries. He routed us to service center where we complaint and they assign one engineer who visit us after several calls on 17/6/2016. He gave us field service report copy wide no-174374...

I've bought a 3.5kva ups from sukam distributor (Sunlight battery works) warangal, telangana. We've had issues with it from day 1 and hence called the so called "customer service" of sukam and raised a complaint (#[protected]) on june 1st 2016. Today is 8th june and i didnt even get any response from them till now. The only communication i got was the complaint number and thats it. I've yet to see a technician. I've called the customer service...

Raised complaint on May 9th and having t o call your customer support everyday. No one showed up so far even after 22 days. Customer service representative says will be resolved in 24 hours. same story everyday. What funny is they do not keep any track of complaint about calls. All they say is your complaint raised on May 9th and your name is xxx. I have asked him what is the status. Will be done in 24 hours. Unfortunate that we bought sukam...

प्रिय महोदय/महोदया,

मेरा नाम सुमित है और मै gurgaon में रहता हूँ| श्रीमान जी, आज से 1 साल और 6 महीने पहले मैंने एक su-kam की T.T. बैटरी खरीदी थी| जिसके लिए मैंने 16000/- रुपये खर्च किये| जिसका...

Dear Team,

[protected] is the complain number regestered on 7th May. Your turn around time is 2-3 days. Is there a ra as on why its been such a long time without any progress? I have called your team several times only to receive false assurances.

Your team has successfully manages to convert a happy customer into irate customer.

This is very bad customer service. I need someone to visit my home...

I purchased a sukam inverter and battery in december 2014 with two years warranty from their dealer a. S. S batteries (Bill no 423). From last week of april 2016 the battery is not giving backup. I filed a complain with sukam (Complain no [protected]) on 2 may and they assured the problem will be resolved in 48 hrs. It's been more than a week and the problem still persist. On may 9 when i spoke to their executive mr. Govinda bhargav, he is...

Purchased home ups on 2014/04/14 and itscarries2 year warranty for the complete unit and 7 year warranty for the transformer. The complaint started on 2014/10/05 - the sp open the device and started beating relay's in pcb with screwdriver handle, after that unit start working. Next year near about august the unit was getting over heated and there was scrappy noise from the cooling fan. But due to some personal emergency not able to give the...

Inventor is dead but my complaint is not a solution If the service can not be guaranteed Why Give me the grace to be corrected as soon as possible to Inventor thanks...

I bought this battery before 4 month(may 2015) and it just give 2 hours of backup for One fans. I raised complaints various time to the dealer & call centre but no one listen me. they say someone will come and will send report then battery will change. But issue still persist. Please help me. Thanks Suresh [protected].....

Had bought a shark model 850 va inverter on may'2014. Within 1 year of service its process control board (Pcb ckt) has been replaced twice.
Now the same problem arises again and upon confirmation from the su - kam service engineer it has damaged once again.

As iam residing away from my home, my father is facing lot of trouble due to this.

I want urgent replacement of the product.

Hence,...

I had bought inverter shiny 850 model. it stopped working all of a sudden. complaint no [protected] registered on 4-08-15. no body has called back till date. from the toll-free ppl, i got mr. titto s phone no(he is supposed to be a technician ). That guy is awesome!! He never picks the call. I mean NEVER!!I wish i had nt bought this shiny inverter thing...

I bought this inverter +battery 1 years back and it just give 2 hours of backup for 2 fans. I raised complaints various time to the dealer & call center but no one listen me. they say someone will come and will send report then battery will change. But issue still persist. Please help me. Thanks Pavan [protected]...

I am having 7.5 KW sukam inverter and 5000 W sukam's solar panel with charge controller. From june 2014 i am facing backup problem, after launching many complaints i got the service for which i was charged 8500 rs, though the engineer assured that it has been fixed but it was not so. Again when i launched complaint the engineer came and asked me to change the battery, i did that but no improvement was seen. I have launched many complaints-24/05/2015-[protected] 05/06/2015-[protected] 10/06/2015-[protected] 19/06/2015-[protected] and...

I have purchased a Sukam inverter (model: CN150AH) with sukam battery on 28th April 2012 from Jaya automobiles, Calicut, Kerala. Now the inverter stopped woking suddenly, I lodged a complaint (complaint no: [protected]) regarding this on dated 04/05/2015 and at that time I got the assuarance that my complaint will be attended within 48 hrs. Even after 15 days no one has turned back for the service after repeated reminder. Every time we call...

Hello Sukam, G8 company, Big Brand & having a BIG branded customer like Indain airlines, Taj, The leela, SBI, OBC, HSBC bank, HCL, Maruti, Herp Honda. Good but have you ever thought about individual customer. how many complain are pending of individual customers. No problem battery & inverter are a machines they can replace & if there is any service require then you will manage but what about FRAUD. Yes Fraud by one of your...