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Su-Kam Complaints & Reviews

www.su-kam.com
1.1
Updated: Nov 23, 2024
Complaints 194
Resolved
41
Unresolved
153
So far, so good. Su-Kam is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Su-Kam will keep up the work and continue to help more customers with their concerns even better 🤝
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Su-Kam reviews & complaints page 8

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M
Mac123
from Chennai, Tamil Nadu
Mar 19, 2015
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SUKAM Battery not replaced in warranty period

Address: Chennai, Tamil Nadu

Sir, I have placed complaint for poor Inverter Batter back up vide Complain number:[protected] and [protected] and the battery is within its 36month warranty period. But both the complain has been resolved saying the battery and Inverter are in good condition after being thoroughly checked the components by their service engineer. Also, the Service engineer has given feedback saying the battery will last for 2hrs backup with 400watts...
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B
bijay kr tiwari
from Kolkata, West Bengal
Jan 6, 2015
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battery is dead

mai sukam battery purchase kiya hu 08/04/2013 ko battery aur box me lkha hai 24 month warranty jo hamlog dekh kar battery kharid kiye hai . ab company bol rahi hai ki aapki warranty card me me 18 month ka replace aur 5 month ka pro warranty hai . hame ye samjhaya jaye ki warranty card box ke andar hoti hai ya bahar aur is hisab se consumer ko thagna huwa ya nahi mera contact no hai [protected] sr no 02301a[protected]...
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S
shgbchandhat
from Gurgaon, Haryana
Oct 16, 2014
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invertor compalint against su-kam by bank

Address: Palwal, Haryana

dear Sir our sukam invertor is not working on dated 07/09/2014, and your executive mr pathak m no [protected] has taken this invertor on dated 10/09/2014 to service center gurgaon. as this invertor in warranty period but your executive mr pathak engineer issue bill of Rs 30000/- approx. against us. and illegally blame us for mishandling of invertor in branch.we also want to inform you that this invertor is disrupted many times during 4 month....
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J
jhonchoothu1
from Nashik, Maharashtra
Sep 28, 2014
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INVERTER DEFAULTED JUST IN ONE MONTH

Address: Varanasi, Uttar Pradesh

My su-kam ups <fusion-3.5 kva> got faulty just in one month. complaint no.-[protected] dated 19/09/14. but no response from your side till today 28/09/14. I just want to know how much time do you take to attend any complain. Or is it fake message written on your papers that your company gives home service with in 3 days.. my 1.6 lakhs Rs. project is not working due to your unresponsible service centers and under qualified technicians... name:-...
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R
rameshmam
from Delhi, Delhi
Sep 15, 2014
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su-kam 850va Not working

Address: Thanjavur, Tamil Nadu

I'm gopinath. last 2 years back i purchased su-kam inverter.Now my inverter is not working properly. i think backup problem. my address is 37, pattu salia street, Ayyampettai, Thanjavur 614201.Can you arrange to clear as soon as possible. This mail third mail . so please rectify the problem. su-kam company is one of the best company i know this. but why the delay ?...
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N
NAYAK SANTOSH
from Bhubaneshwar, Odisha
Aug 9, 2014
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ups problem

Address: Khordha, Odisha

Dear sir, I santosh kumar nayak working in a organization name srujan engineering, I have purchase a ups of SUKAMUPS600(COM)1AAF[protected] from sonny power corporation(plot no717 bomikhal, rusulgarh bhubaneswar-751010). I have given several complain to the seller he is not responding. my ups in warrant period.After purchase of 3 day my ups is not working proprly issue of power backup.please suppot us. Tanking You...
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G
gajju6343
from Delhi, Delhi
Jul 10, 2014
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inverter complaint not attending more than 20 days

Address: New Delhi, Delhi

Dear Sir, I wish to raise a complaint and bring to your kind notice the pathetic service rendered by your customer care and service center towards my grievance. Here are its following details: - Model No. : - INV-3012 Serial No. : - 09/[protected] Capacity:- 1250 VA/24V Complaint no:- [protected] Since day one after the complaint on 20/06/2014, I have been experiencing nothing but problems and running from pillar to post seeking sensible assistance...
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A
Akash2807
from Kolkata, West Bengal
Jun 23, 2014
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Frustrated with Sukam Product and Service

Address: New Delhi, Delhi

I bought Sukam brand new inverter and battery from a Dealer in Palam, NewDelhi called 'Dwarka Batteries' on 10th April 2014. But only after 1 month of purchase the inverter has started malfunctioning. It only provides a backup of 10-15 mins with only one fan and one CFL light.I contacted the dealer with complaint but they immediately said that they could not do anything and i have to contact the customer care. I then contacted the customer...
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D
datta43
from Delhi, Delhi
Jun 7, 2014
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Bad Experience with Inverter Service

Address: New Delhi, Delhi

Name: Utpal Datta Mobile Number: [protected] Complaint Number: [protected] Our inverter has been down for few weeks. We registered a complaint with Sukam through our dealer on 30th May. However, no technician has visited our home to check the Inverter. We repeatedly called the customer care and the dealer to look into this. Every time we get a same response that some technician would contact us. But we received no call from any service...
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M
Manu Mathew Parumalayil
from Kottayam, Kerala
Apr 14, 2014
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inverter not working

Address: Kannur, Kerala

We contacted the service personnel in our area and its been almost 2 weeks since he never came for checking the issue with the inverter... its really frustrating ...feel like we have been cheated with their poor service... never buy su-kam products... its just 1HALf year into functioning and is serviced regularly... hope we will get some help with this complaint Mathew Abraham Parumalayil <H> kuzhimattom, p.o.kottayam [protected] [protected]...
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K
ksrkprasad
from Hyderabad, Telangana
Mar 19, 2014
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battery is not charging

Address: Hyderabad, Andhra Pradesh

This is regarding the inverter problem. The battery is not at all charging. I am writing this email with very frustration with your dealer and customer support department. I have called to the dealer who was supplied the inverter on 14-Mar about it and he told me that he will send his technician on 15-Mar. I have waited until 15-Mar and called him again and he is not picking up the phone. After repeated trying on phone he finally picked...
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A
amboopalan
from Malappuram, Kerala
Nov 22, 2013
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inverter and battery problem

Address: Tiruvannamalai, Tamil Nadu

Dear sir, I am purchase in su-kam inveter march 2013.This system is working in last one month. I have online complaint in three times.But The authorized skilled peoples are not attend.No body my complaint is rectify.This system is used in petrol bunk. so many customers are not come my bunk.so, I have loss of business and profits.I want Rs, 500000.00 for business loss and my Tension....
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A
aniljakhar
from Kolkata, West Bengal
Aug 20, 2013
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Pathetic service form Su-kam

Website: NA

I have very-very pathetic experience form su-kam service, this is my last warring to all concern , resolve my complaint ASAP otherwise I will file case in consumer court , Case history given below. Date of installation---28/3 2011—Instelled by Sukam Engineer. Service complains 1— Engineer visited on dated 27 may 2013 and Call back to SVC for checking. Call no—[protected].( Registered on same day and closed ) Ask for Warranty...
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C
Chanpreet Singh
from Dumka, Jharkhand
Jul 28, 2013
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Inverter not working, and concerned person not coming

Address: Bokaro, Jharkhand

Since, 45 days, My SU-Kam Inverter is not working , i had complained to dealer " Paradise Inverters" located at Chas, Bokaro, and I had also complained to SU - Kam SERVICE CENTER Located at Dhanbad

Dealer usually says, the concern person will see into the matter.

I had mailed a complaint in the customer care of SUKAM company . But, no one has yet visited, I called at the DHANBAD SERVICE...
+1 photos
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P
pravat chandra sahoo
from Pune, Maharashtra
Jul 1, 2012
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not working properly

Address: Puri, Odisha

i have buy a inveter few days ago.but it is not working properly so please send your service man for repair...
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S
sas_siddiq
from Gurgaon, Haryana
Apr 30, 2012
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WARRANTY

Address: Kadapa, Andhra Pradesh

WARRANTY Complaint.......
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A
annekez
from Kottayam, Kerala
Apr 24, 2012
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out of order

Address: Kottayam, Kerala

i have a SU-KAM Inverter which i brought on September 2011.But when it began to stop working on April 2012, i informed the dealers in kottayam town and registered my complaint .But nobody came from their service centre in Ernakulam till today(24/04/2012). i hope some action will be taken against this....
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T
tibrewalsumit
from Vadodara, Gujarat
Aug 7, 2011
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Complaint against poor service

Address: West Bengal

I had bought a SU-KAM inverter(Model No. 800VA Cosmic) & battery(150AH) on 21st March 2010, currently installed at 'LAKSHMI APPT' Flat-2, 1st Floor, 51/45. Dumdum Road, Kolkata-700074. Since then it has been observed that the battery is not performing as per its Amp-hour rating or as per the committed time of back up. Complaint was lodged several times in local service centre within the warranty period, service engineer turned...
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D
deepak 1972
from Aligarh, Uttar Pradesh
Mar 23, 2011
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inverter ( sukam)

Address: Moradabad, Uttar Pradesh

My inverter is always under repairing between 15 to 20 day and dealer is saying it is line problem

We request you to please registered my complaint and change to said inverter

Thanks & regards
Deepak joshi
Opp K.K Public school
Near Gautam Budh park
Bank colony
Khushal pur
Moradabad -244001
Mbl no [protected]...
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M
manishmmmca
from Noida, Uttar Pradesh
Jan 3, 2011
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not taking care of faulty battery ,cheating people

Address: South Delhi, Delhi

I had purchase a Su-kam inverter on[protected], now battery is not giving the power backup so I lodged a complaint dated[protected] having complain no- [protected].Su-kam field executive visited on my place at[protected] and given me field service report having FSR no-133146 and Book no.-2663 that battery needs to be changed and told me that it will take around one week to replace your battery. But around two months have passed neither they...
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