Su-Kam Complaints & Reviews

hello sir, i am deepak borse, niphad. i purchased sukam ups from local distributor. i purchased on 10 july 10 but after 15 days it was folt and burn. i replaced to local distributer he say only 20-30 days wait. after that i also call pune brach they told ur ups now dispached and u get after a few days (complaint no. 996)
now 1 jan 11 my ups not get. it was rubbish.
model COSMIC capacity - 800vVA/12V
...

Hi,

My father purhcased a Sukam - Inverter (Matrix version) ,...last year ,..within 6 months it was not working ,..thinking the batteries needed replacing which was within the warranty period..
asked the dealer to rectify ...his majesty comes after warranty period lapsed. Nice way of making fast money demanded 15000 rs for changing the batteries...doubt that my father paid for it...neverthless inspite of whatever replacement...

Dear Sir

WIth due regret I would like to inform you that my Sukam Inverter of 2.5 KW is out of order from 2 months.

It has a problem with the LCD screen which was replaced and after that also the problem was not resolved and there was still some problem pertaining with the product. I have paid all the charges for the product and the service and also the advance for LCD screen at your service station. Still there...

I have purchased a Sukam inverter with sukam battery in the month of march 2010 with 2yrs warranty. Now the inverter stop giving backup after light failure, I lodged a complaint regarding this vide complaint no. [protected] on dated 07/08/2010 at 2:00 pm and at that time I got the assuarance that my complaint will be attended within 48 hrs. after 3 days their executive came and after checking told me that there is problem in battery which...

Had bought a Su-kam Inverter in July 2008. As per the warranty card attached in the booklet the warranty is for 24 months. The company maintains the warranty is for 24 months on Smiley model and not on Smiley i model. I find this frivolous and a mis-representation.

I sent a scan of all the papers to the company and they replied that the warranty certificate is tampered with. This is ridiculous. The first excuse is that the...

inverter not giving charge and not giving output...

My invertor has stopped working on 1-6-2010, after complaining to customer care on 2-6-2010 it was serviced on 7-6-2010. after six days same problem occur on[protected]. while contacting to its customer care nos. it was busy on whole sunday or message "all our customer care executives are busy". I lodged a complaint on[protected] vide no. [protected]. It was told to me that it was serviced on next day but no response. when i contacted...

I had purchased sukam inverter on 15/05/2008 with warranty of two years thinking that it is a renowned company. My inverter is not working since last two months so i had lodged a complaint in your Lucknow service center on 17/04/2010. After reminding many times, they sent an engineer on 21/04/2010 to attend my complaint. The engineer told me very rudely that you have to pay charges for repairing because water has gone into the inverter.br...

dear sir,
i was lodge a complain on 22nd April 2010, about my damage inverter which i bought recently, since then i have got not received any reply from your side.

please sir, took any step about my mention problem

thanks and regards
Avik Dey...

I have a Sukam inverter, which is 2 years old, I had logged a complaint on the customer care number last saturday i.e. 17th April at 10.53am with complaint number [protected] but no one has ever called me to attend the complaint.

Despite multiple calls, writing even to CEO of the company Mr. venkat, no action has been taken. This company is a bunch of stupids.

NEVER BUY A SUKAM PRODUCT, IF YOU WANT TO SAVE YOUR...

Respected sir,

I want to inform you i am fed up sukam costemer service no buddy pick phon i purchase sukam inverter date 1/05/09 but till date i never take any rast because after 3 months battery was change sukam company for not take lode and back up but today i face same problem date 21/04/10 but no one pick my phon and listen my problem i also call to shop where i purchase inverter.

please sir help me.
br...

invertor is not working properly it does not get charge when electricity is there it makes noise when electricity is cut off and it does not give backup so please will u send your engineer for check up...

I bought a sukam battery 6 months back & it is still under a guarantee . Last month i found it was not working & immediately I lodged the compalint to its customer care on 22th Mar . A executive visited to my place & assured me that there is a fault in the battery and company will replace it within 10 days time. Its already been 20 days now that I am following up with the team there and no action has been taken yet. Company at...

I have a Su-Kam inverter which is giving problem since jan 2010.it is in warranty period.But when i am complaining to the authorised service centre for the problem, they dont provide a perfect solution.always says we will send someone for check the inverter but nobody come till time.
plz look in to and revert with action

Rgds
Joginder brar
karnal
[protected]
joginderbrar.[protected]@gmail.com...

My name is Yogesh Garg.I live in Kalanwali, Distt. Sirsa, Haryana.Last year i bought a new Su-kam inverter battery from a local Su-kam Dealer.But after 7-8 months that particular battery started causing problems, as the battery back-up remained only for 5 mins.So we approached to that particular dealer for change of the battery.I think we call that person for atleast 2 months&after 50-60 calls, he replaced our Su-kam battery with a local...

Date: 04/07/09.

To,
SUKAM Invertors.
Service Department.


Sub: Complain.

Dear Sir,
This is in relation to our Inverter of your company purchased dated 16/03/09, model Smiley (1400 VA), Serial Number: [protected] with the name of JET ROADLINES CORPORATION. P-9 New C.I.T Road. Kolkata-700073.

In this regard we would like to once again remind you about the...

Hi

My name is Sourav Bose, working in one of the leading MNC & do care for my customer feedback. Unfortunately around 7 months back I have purchased one of your products by spending around 15K to ensure the facility during the power off situation. Since last 15days your product is not working & at the same time we are going through of a serious power cut in Kolkata. I have got my 18months baby & my 85 years old...

I am Narendra Purchased a Su-Kam inverter in 8 january 2009, and after 3 month its battery became down, backup is 10 munites, I called the customer care after one week one engineer came on 23 april 2009, checked my bettery and told they will change in 48 hours. today is 29 january and no one came to change my bettery, I am daily calling customer care but they only promise.

Name: Narendra
Contact: [protected]
Complain...

Dear Sir,
Purchase 4 (Four)Sukam Battery on[protected] from Raj Power System Kolkata. Battery was not taking load, complain was filed on 5-3-2009 vide Docket No. 03/124. The Service Engineer Mr. Saibal Das visited our office on[protected] and checked the battery and asked for one battery replacement. Our battery was within the Warranty Period, so warranty card of the damaged battery and purchase bill of the battery was given to Mr....

Dear Sir / Madam,

Following quoted paragraph is the desperate attempt to shake the Su-Kam (inverter) management to wake up and do something to help me in coming out of the current suffering due to their insensitive & ineffiecient after sales services.

"My complaint no. is [protected] for the captioned case which has been registered on 17/04/09. However, my sad 'saga' has been continuing since...