I am writing to file a formal complaint against Swiggy regarding the unavailability of the invoice bill for my recent order with Order ID: [protected].
Despite my numerous attempts to retrieve the invoice through the Swiggy app, I have encountered persistent issues, and the download option for the bill is unavailable. To address this concern, I sought assistance through the app's chat support, where I was directed to support.swiggy.in. However, my attempts to communicate with them have proven futile, as they have not responded to my inquiries.
I raised a support request (Request Number:[protected], but to my dismay, it was closed without a resolution. The lack of responsiveness and the closure of my request have left me with no recourse to obtain the necessary invoice bill for the mentioned order.
This issue is particularly distressing as I require the invoice for record-keeping and potential reimbursement purposes. I have made diligent efforts through the official channels provided by Swiggy, but the lack of cooperation and unresolved concerns have compelled me to escalate this matter to the Consumer Forum.
I kindly request your intervention to ensure that Swiggy addresses this matter promptly and provides me with the necessary invoice bill for Order ID: [protected]. I believe this is a violation of my consumer rights, and I seek your assistance in obtaining a resolution to this matter.
Enclosed with this letter are copies of relevant communication with Swiggy, including screenshots of the issue faced, for your reference.
I appreciate your prompt attention to this matter and trust that the Consumer Forum will take appropriate action to rectify this situation.
Was this information helpful? | 
Post your Comment