Swiggy Complaints & Reviews

Dear Sir/Madam,

I had ordered from Swiggy with the order details mentioned below :

Order Date and Time: 25th May 2023 at 9:31 PM
Order ID: #[protected]

After the order was placed, the expected time of arrival was 10:16PM. I waited for my order till the promised time. I asked the team at 10:20 about the status but I was told that the order is still being prepared and the delivery partner...

Received spoiled food . Cake i ordered was smelling and had gone bad .
How can swiggy be so irresponsible to keep such clients with them.
I was wondering why this shop "cake n bake"from koparkhairane is not there on zomato.
Zomato only keeps trustworthy shops.
I am so much disappointed that i could not eat cake on my parents anniversary.
Swiggy did not even took any action for this issue nor did it refund...

Account Deactivate not getting OTP on register number.
Name - Mangesh Hivakar
Mobile number [protected]
Email Id - [protected]@gmail.com...

Swiggy a food delivery shop, who did send some spam email to me.

I didn't order food from them, but they sent me an order confirmation email to me.

subject: Swiggy order was delivered superfast
from: Swiggy
reply-to: Swiggy
to: [protected]@gmail.com...

Hi Team,

Since long I am using Swiggy money wallet, Last few days I couldn't able to use money however I have loaded money in the wallet.

When I tried customer care they said that its a technical error and it will take 2-5 Hours for the resolution, Its been 4-5 days I am following up, but there where no response.

I have send emails, Swiggy bot and multiple options but there were no reponse yet....

Sir mera I'd chalu kar diziye Mai bahut garib hu Mera 1 chota bhai or 1 choti bahan hai dono ka jimedari mai hi nibhata hu kishi bhi tarah kama ke... Kyoki mere mummy papa nahi hai...sir please help me
mera name...Dilkhush kumar
Mera DE ID. 789228
Mera City Noida 1

Dhanywad ...team consumer complaints

Mai Aapka bahut aabhari rahunga...

Sr mara name SANTOSH BANERJEE
mara id 2404646 block hoghya pils active kor digiya next time asi ghalti nahi karagha...

Hi team,

SWIGGY IS INSANE!!

Since i'm a huge fan of Cheesy items, I happened to place the order around 12;00AM for Cheesy chicken popcorn and chocolate mouuse from easy bites EMPIRE
ETA was given 12/40AM, waiting for my dinner- i received my orderby 1 AM without chocolate mouuse-
And the item which i received was cheesy chicken popcorn, where i couldn't see a drop of cheese- since it was delivered...

Hi team,

SWIGGY IS INSANE!!

Since i'm a huge fan of Cheesy items, I happened to place the order around 12;00AM for Cheesy chicken popcorn and chocolate mouuse from easy bites EMPIRE
ETA was given 12/40AM, waiting for my dinner- i received my orderby 1 AM without chocolate mouuse-
And the item which i received was cheesy chicken popcorn, where i couldn't see a drop of cheese- since it was delivered...

I am order in swiggy instamart mutton delivery and open the meat very bad smell this is expery meat...

When I order place in swiggy Irani cafe show 10.5km from my location but actually when I check in google show only 6.6 distance km from my home it’s totally fraud for taking charges from customer as long distance...

I have ordered Clove Crush (from instamart) and they delivered me Clove(another brand)
Either give me refund or give me my order and take them back...

I ordered a food item for my family yesterday. Delivery agent asked my otp that he reached home to deliver order . But after I shared my otp. Order status changed to delivered. But food not delivered and delivery agent not able to reach after. I informed swiggy customer. They also tried to reach him. But he is not able to reached. Then swiggy customer care told me to raise a mail regarding this issue. I raised a mail. But they simply replied...

Have ordered some food from Hira Restaurant via your Swiggy app. The Order no. is[protected] the food amount is Rs. 925 which was paid via Paytm wallet. On the Swiggy app it shows that the food was delivered on May 10, 2023 3:37 PM but I did not receive any food and No delivery partner contacted me I really don't know what kind of system is this from Swiggy....

Order ID[protected]
May 13th 2023

There was a complete spillage issue of my order mentioned above.
I had sent photos and videos of the spillage where my complete food was damaged and I could not cosume.

However, Swiggy just did a partial refund to my order. The total amount was Rs 342, I have received only Rs 171. It was an expensive order and I had to wait for additional time due to delay, which...

Order ID[protected]

There was a complete spillage issue of my order mentioned above.
I had sent photos and videos of the spillage where my complete food was damaged and I could not cosume.

However, Swiggy just did a partial refund to my order. The total amount was Rs 342, I have received only Rs 171. It was an expensive order and I had to wait for additional time due to delay, which I understood. But...

Swiggy

I have placed an order on 16th may 2023 at 08:30 pm. I have paid Rs. 824/- for my order. There was certain netwrk issue so the delivery boy couldnt contact me, the delivery boy told swiggy that he was in my area and couldnt contact me i did not recieve any missed calls from the delivery boy.it showed on the app that my order will be delivered within 10 minutes. But while delivering the order, he got the cancellation...

I had placed an order from Burger King via swiggy. I had placed one veg burger and two chicken burgers. Out of which I had only received one veg burger and one chicken. Upon requesting the refund, they had only initiated Rs 26 where else I am paying an amount of approximate Rs 139, excluding tax. It may look like a petty issue but initially swiggy used to give a reasonable refund but now their service is getting worse day by day. I need a...

Now now now, they have started policy of 6 hours if by any chance their team does a mistake in delivering the order of instamart, so customer needs to wait for longgggggg 6 hours to get the issue resolve however not sure weather it would be resolved after 6 hours or not... I wanted to ask one this if a customer need instant stuff somehow it wasn't delivered by mistake so why is customer is doing instamart he would better go and buy a stuff...

I have been asking the support team to delete my account from the databases since 7th May, 2023.
They have been dodging the request by saying it will take some time, at first I was okay when they said it's company policy and will be deleted within 5 working days. But now they are not responding properly and not giving any updates on the same.
At first I was given this Service Request Number[protected], by the support team, which...