Swiggy Complaints & Reviews

Last Sunday 10th Dec 2023 I have booked Genie to swnd few products to my brother in law that i bought from Abroad. Around 3.38PM rider Sabavath Akhil alias Lokesh has called me to pickup the package. I guided him. He came to my flat and took the parcel. However hw diidnt change the staus of the order as recived and on the way to drop. I immediately called him. He said he is about to do that. I waited for couole of minutes and he has not done it. I immediately went down to catch him but by then he left my kocation. I felt something is wrong and pishy.understood he theft the parcel. I connected with swiggy customer care immediately. I wa son chat with them till 9.20PM. But got no help. They asked 12 hrs time. After that also I got no help or resolution from them. Swiggy said i can raise a police complaint. I asked them to provide me rider details so that i can log police complaint. But swiggy denied. It's sad to know that they hired a criminal. Its been 2 days and til now they are unable to catch him and punish him legally. His phone is ringing. Sometimes its switchedoff. Though he answers the phone he disconnets the unknown calls. Once he answered but claims me to speak to swiggy. He is very confident that he will neither be caught nor punished. I understad that he must have done many thefts and will do more if we leave him. Sadthing is swiggy is not helping me nir provding me rider details. Yesterday evening ilogged a policecomplaint. They tried to help me but the only information we have is rider name and contact number. Without other details its tough for police to do the investigation. Police sked me for more detils like rider bike number and other details.as swiggy denied to provide those i am helpless. I am restkess, sleepless from 2 days. Going through lot of mental tension and physical pressure. Finally iam helpless. A fraudster nd a thief is roaming happily. This is how our system works. We are helping him to commit more crimes. I sincerely request you to catch this guy and punish him. This must be a lesson to other online apps that provide delivery services. Anyone who wants do such frauds should be scared in future. Or we should ban such apps. Please help.
Genie order ID [protected]
Rider name Sabavath Lokesh alias Akhil
Rider contact [protected]

This is PVV Bhaskar Rao Some unknown person had hacked my Swiggy account and he updated his mobile no. In my swiggy account by deleting my no. Now I am unable to login in swiggy account The updated mobile no. is ‪(+[protected]‬). And they have ordered items from my swiggy account and done the payment from my LAZY pay account. They took amount of 9981/- from my LAZY pay account and ordered the items without my notice. This is the mobile no. Who's is receiving the orders ([protected]). Please Look into my issue and resolve it as soon as possible.

Please open my id 546006

I apologise for the mistake that I've done by rejecting 5-6 orders, i promise that I can't do anything like that in future please help me to activate my I'd
My DE ID- 7053553

Please see the attached bill for food ordered through Swiggy, today at 1.15pm.
When ordering, the information was the food would be delivered at 2.00 pm.
It reached at 3.00 PM.
The delivery person picked up a call at 2.20 and cut the call.
When he called at 3.00 pm, I canceled the order and asked him to take it back.
The distance from Vytill to my house is 4 km.
It would take a maximum 10 minutes...

I had joined swiggy 2019, due to an accident my hand was injured and I was in bed rest with respect to covid19 lockdown, I couldn't participate or engage with swiggy delivery partner app and after four year (present date) as my health condition is good and I am capable of continuing the job, my account ID 1086882 has not been activated and I am not able to connect with any of the customer care representatives. Kindly do provide

Please activate my swiggy id its verification got stucked after i maked the payment this interface is showing please help me out to get my swiggy id activated

Maine kal 8 tarik ko 373 ka kaam Kiya jisme sare online order the but Aaj sirf 67 rupees hi deduct hue na payout recieved hua...

Hi,
I ordered food from KFC along with a Pepsi through Swiggy in which Pepsi is not delivered. After complaining in Swiggy then informed that they can only give Rs. 20 as refund for the item cost Rs.60 (including tax).

I ordered on swiggy Nov 21st. Paid 369rs in swiggy during order. While delivery, the delivery partner said, the amount is not credited, so asked COD and said the first debited amount will be refunded. Also had chat coversation, 'chat support' with swiggy and they said, amount will be refunded within 4-7 days. But the amount is not refunded yet. I contacted swiggy email support on Nov26th regarding the same, they said someone will contact within 48hrs but no one did. I wrote an email again after 2 days, no response. Wrote another email complaining about no proper response from support, someone replied asking about order details. I provided all the details and waited for 2 days. Followed up with an email, no response.
I request a refund with fine as they did not refund within the said time period and the way the customer support service is.

Yesterday I ordered dry fruits through - Swiggy Instamart
But till now i did not receive the order .
Main thing no contact no available - the numbers given not working
Transacton details
through AXIS banks Credit card

Amount 1280/-
Date 29 Nov 2023
Reference ID [protected]
Transaction Time : 09:44:46 am 29:11:23

I am writing to file a formal complaint against Swiggy regarding the unavailability of the invoice bill for my recent order with Order ID: [protected].

Despite my numerous attempts to retrieve the invoice through the Swiggy app, I have encountered persistent issues, and the download option for the bill is unavailable. To address this concern, I sought assistance through the app's chat support, where I was directed to support.swiggy.in....

Hi I met with the accident and bed ridden.so I didn't login upto 3months.Know iam okay and ready to continue work.but my id converted into new id.I am not okay with new I'd .Any solution??

We are shakes m stones kishanpura Warangal, with restaurant I'd 75002
Our POC has been running ads without informing us from February 2023 and looting our money of about ₹30000

Please sir Mari I'd chalu kar dijiye 430930

I made order on swiggy, order reference number ORDER #[protected], one item khaman dhokla worth rs.140 is stale and rotten. I tried to complain using swiggy app only, but the solution they provided is not satisfactory. The item was worth rs.140 and they are refunding me rs.31 token appolgy. I want either replacement or my full refund.
Kindly, look into the matter and take corrective action.
You can contact me at email address - [protected]@gmail.com.

On 12th Nov 2023 I had made an order on Swiggy.

Order ID - [protected]

Due to unknown reason, the order was marked as delivered on app but I didn't receive the order at all.

I have reached out to Swiggy support team through the app and mail for refund, but they have not resolved it, in fact they have just taken this as feedback for themselves. This is very pathetic and unacceptable action from the team.

Also to mention I have Swiggy One membership, yet this is the case.

Hope this complaint will urge the support team to remediate their mistake and also bring awareness to fellow Swiggy users!

I didn't receive one item from the order done. I have been contacting to customer care through call and mail but they are marking as issue has been resolved through chat they are not answering.

This type of service they are issuing

With reference to order id [protected] i would like to mention that i have order the pastries for celebration of anniversary... But it ruins our celebration... It is such of poor or rotten pastries which no one ate.. It looks like that it is mor then 10days old...

The food I received was severely stale and inedible. This experience has resulted in a significant financial loss for me, considering I purchased it from one of your partner restaurants. Therefore, I kindly request a full refund for the amount I spent on this purchase. I would appreciate it if the refund could be processed today without fail.

[protected] i ordered long garin dawat basmati rice and i got mini rice this is also called broken rice which is not a basmati rice at all
I contacted customer care they are saying that they have delivered the right order but order inside material is not right
I contacted everywhere but they are not assisting me i have paid 199 for this i want right order or refund kindly help me